dslsports - couple payment questions

RobE · April 28, 2003 12:15PM

I realize these guys run 1000's of auctions at a time and I don't expect to hear from them right away even though I followed up the winning with a email for my mailing address and question about insurance.

So here is my question to folks with experience of buying from DSL since this is the first time I've ever won anything from them

oes anyone know if the $4 for a single card won at $26 equalling $30 will cover insurance?And does anyone have a payment address for these guys because I'd like to drop a payment in the mail soon.Or should I just wait to hear from these guys?

Thanks!

Rob

Basilone · April 28, 2003 12:31PM

Wait to hear from them...they should be sending you an automated email from AuctionHelper soon. How long ago did you win the auciton? I would give it a day.

John

dbj77 · April 28, 2003 12:36PM

Discount Sportscard Co.
17145 Von Karman Ave
Suite 106
Irvine, CA 92614

I don't know if that covers insurance or not, but you should get an automated form from them.
I too just won my first auctions from them.

boggs301012 · April 28, 2003 1:14PM

I have never seen insurance on my packages . And dont dare email for a scan. I try not to buy from them.

James

RobE · April 28, 2003 1:24PM

James,what do you mean -don't email for a scan?You mean asking for a scan of an insurance receipt?

DBJ and John, thanks!I'll have everything ready for them and will wait to hear from them but don't expect to have my email question answered.

Rarely do I ever buy from sellers who don't except credit cards or Paypal.

John,I won the auction this past evening so I guess they'll email an auctionwatch invoice in the next 24 hours.

I'm sure everything will be fine but for $4 I hope to be insured in the event of a mishap.

Thanks guys!

boggs301012 · April 28, 2003 1:32PM

Rone

Sorry I am too brief sometimes, I meant dont email for a a scan of a card from an auction. THey will act like you wanted a loan.

KING KELLOGG · April 28, 2003 1:34PM

RobE...

Hey Rob. I've purchased lots of cards from them...Never a problem. I DO , however wish they would take Paypal....

Larry

qualitycards · April 28, 2003 2:24PM

I too! have never had a problem with them. Their shipping rate is high if you only win a card or 2. I believe its $4.00 for 1 card, $6.00 for 2 and $8.00 for 3 or more. One time I won 30 to 40 cards so the $8.00 shippping was a bargain. other times I've won 2 cards and $6.00 wasn't so good. But I always formulate the shipping fees in my bids so I was still happy with the end result...jay

Wabittwax · April 28, 2003 2:26PM

Hey Rob, off on a different topic, you have put together a really nice 1980 set. You've got a #1 card PSA 10, Schmidt PSA 10, Ozzie Smith PSA 10, and Reggie Jackson PSA 10. That's crazy! Out of all the 1980 that I've opened, the #1 Yaz card, the Schmidt card, and the Reggie card have been 3 of the toughest to find mint. Looks like you've been dropping some nice change lately on this set. Great job!

RobE · April 28, 2003 3:03PM

Thanks,Steve....It's a work in progress and I'm contemplating a different way to go about assembling the set in the long term but the goal is to reach 100% first in 8 or better and then take it from there.I just got the Schmidt last week and have been looking for one since I had my hands on two last fall that are visible in my about Me ebay page.I'll have a scan up soon of Schmitty after I put up the already scanned 9s in progress in the mid to late 400s.

On the original topic here,they just sent the auctionwatch thing and no response to my insurance question.

Hey Larry,I'm sure everything will be just fine too but I hope in the event of those rare problems that do occur there is some sort of coverage.I'm always reluctant to buy without a net or without Paypal but this time I couldn't resist.

James,I hear ya.Sometimes I'm doing too many things at once and jump in here during a break and fail to make myself understood.

Actually this post is a perfect example of a mistake since it's posted in the wrong forum.

CreeperKat · April 28, 2003 3:22PM

Does anyone know if DSLSPORTS is an actual store? I won one of their auctions over the weekend and asked if I could pick the item up since they are local to me. I don't want to impede on someone's residence, but if it is a retail store, I don't think it should be a problem if I pick the item up.

Davalillo · April 28, 2003 8:22PM

Discount Sportscard is very big on auction helper. They are very slow in answering questions(like how much is insurance and shipping)
and claim they are too big to send a personal e-mail on what the total is and a reminder of their address.

Saying this, I have bought cards from them several times and have never had a problem--although surprising they do wait for my check to clear before sending merchandise.

Davalilo

1420sports · April 28, 2003 8:45PM

Rob, don not worry about DSL. I have bought around 50 cards from them - never a problem with the shipping or the card.

They should take PayPal

mikeschmidt · April 28, 2003 9:22PM

I've probably won over 300 auctions from DSL Sports over the years -- and through some different collecting phases. No -- they do not offer the most personal service out there. Yes -- their postage fees for one auction winning seem high (but it is very fair for multiple winnings). However, at the end of the day, I have never had a problem with shipping from them, and I have consistently been pleased with the product they provide. They always provide a clear, accurate scan of the front of the card in any decent-sized auction I've ever been on, and they always seem to fairly display the card they are selling.

carew4me · April 28, 2003 9:49PM

Over 20 auctions won, no problems.
Last package came with Insurance, 2 before did not?

joker73 · April 28, 2003 9:52PM

I'm 99% certain that their shipping fee includes USPS insurance (based on cards I've received from them). $4 is still a little high for a bubble mailer with insurance (especially for cards with a declared value of $50 or less), but at least you know their terms before you bid ...

Robert

jackstraw · April 28, 2003 10:35PM

i have won about 100 auctions from them and never a problem. i am with the masses and wished they took paypal. fill out auction helper
and put a money order in the mail. don't email them because you will get no response. i am sure they insure over 50 and it's not in their best interest to insure the nickel and dime stuff ,it would be easier to refund your money then to deal with the postal bs.

on another note i wished i had a buc for every DSL thread started

JeffVN · April 28, 2003 10:54PM

Yo Rob, I've won many auctions from them, no problems other than Darn slow communication and they do not take PayPal. You know they got your payment, because they leave you feedback on E-BAy. If memory serves, the S&H amount DOES include insurance, but do yourself a favor and send them an email asking if it does. they will eventually answer and let you know. I think part of their delay is they sell SO MUCH STUFF, that it overwhlems them and their communications system. They do not us automated invoicing or checkout.

jackstraw · April 28, 2003 10:58PM

jeff the rose record breaker is in the mail thanks

Virtualizard · April 29, 2003 1:02AM

I have purchased in the neighborhood of 100 cards from DSL as well with no problems. The one time I communicated with them by email, I received a fairly quick reply - less than 12 hours I think. The only difference was that my email was requesting a card that had not sold on ebay. They sold it to me for the minimum bid and included it with another order I had already placed. My check and the card crossed in the mail and I received it before my check had cleared. That is definitely not the standard though. Anticipate receiving the card 2-3 weeks after sending payment.

In my opinion, the paypal fees that they would incur would be more than offset by the additional bids they'd receive.

JEB.

jackstraw · April 29, 2003 1:09AM

paypal is great if your the buyer but imagine the amount of emails dsl would get after auction end. it's alot easier to have someone open mail and look up lot numbers then to sift through 400 emails on who paid and who didn't. i can see why they don't take paypal.

pebblyjack · April 29, 2003 1:15AM

I think they self-insure up to a certain amount. I have bought several higher priced cards from them and they came insured. I have also bought several lower priced cards and they were not insured. One of them, a PSA 9 1988 Topps Tiffany George Brett, came crushed in the mail. I sent it back and DSL replaced it with another from their stock (they also offered me a refund or credit towards another purchase), no questions asked. I have been more than satisfied with their service.

Thanks

Randy

RobE · April 29, 2003 12:37PM

Got my answer!

Yes it does, your package will be fully insured. Thanks!!
DISCOUNT SPORTSCARD CO
17145 VON KARMAN AVE. SUITE 106
IRVINE, CA 92614

Thanks for all the help, folks!

pc · April 29, 2003 2:07PM

DSL is fantastic.hundreds of purchases and
always well packaged and timely arrival.
do you buyers know paypal won't protect you
from fraudulent purchases?sellers know there
are risks taking paypal as well.

murcerfan · April 29, 2003 2:40PM

I thought "any seller whom does not take paypal is a seller to avoid"
.......so now what's the story PC......
how about a cryptic little reply expousing some more of your wisdom

On Topic: DSL is solid, they get lots of sliders, but so do I.

qualitycards · April 29, 2003 2:59PM

<< <i>paypal is great if your the buyer but imagine the amount of emails dsl would get after auction end >>

Whats the difference in getting many Paypal announcements that have money sent into your account then to have many envelopes to open and decipher what they won, and to make sure the checks clear. Paypal is great for the seller as well as the buyer...jay

jackstraw · April 29, 2003 9:02PM

you got me? thats the best i could come up with.

mikeschmidt · April 29, 2003 9:52PM

Hey -- love DSL or hate DSL -- they have a high volume business that generates a ton of cash flow. By not accepting Paypal, he is eliminating potentially 2 to 3 percent of unnecessary overhead on numerous transactions. Do I wish he took Paypal? Yes. But he runs a very successful business model that has made him oodles of money -- and he just does not want to share any more of it with Ebay/Paypal than is absolutely necessary.

MS

invader73 · April 30, 2003 1:23AM

They also loose my business because they won't ship internationally. They always seem to have cards I need and they always go for less that I would have bid for them.

Matt

mikeschmidt · April 30, 2003 1:38AM

Matt:

Surely you must have some collector friends in the states who would be willing to be "brokers" for you for some sort of nominal fee...?

invader73 · April 30, 2003 2:14AM

Yes I have had people offers of help from several board members and I have some family in NYC but it's the added hassle and expense. I'm too impatient.

Matt

Fabfrank · April 30, 2003 3:08AM

When you complete the auctionwatch invoice, it adds a phone number for Discount Sportscards. I just call and they answer my questions. I'm glad they don't take Paypal. I would spend more and wouldn't get the cards I wanted at reasonable prices.

mikeschmidt · April 30, 2003 3:13AM

<<I'm glad they don't take Paypal. I would spend more and wouldn't get the cards I wanted at reasonable prices. >>

Did I hear the word budget? I can't talk with people like you anymore!

gaspipe26 · April 30, 2003 4:30AM

I dont take Paypal or ship internationally. The reason has been stated. As seller you have no protection, also the same if your a buyer. I dont ship internationally for similar reasons. I think there are alot of volume sellers that think the same way. I accepted Ebay Payments because you were protected. I loved it. I wish Ebay still had it.

Bob-gaspipe26

Basilone · April 30, 2003 4:55AM

Paypal Seller Protection Policy

What is the Seller Protection Policy?

Sellers will not be held liable for chargebacks due to fraud (including payments made with stolen credit cards and false claims of non-shipment) when they follow the rules of our Seller Protection Policy:

The seller has a Verified U.S. or Canadian Business or Premier Account
The seller ships to the buyer's Confirmed Address.
The seller ships within 7 days of receiving payment.
The seller can provide reasonable proof-of-shipment which can be tracked online. This document must show that you shipped to the buyer's Confirmed Address. For items valued at $250 or more, you must include a signature from the recipient as proof of receipt.
The seller ships tangible goods. Since comparable widely-accepted proof-of-shipment methods are not currently available for intangible goods and services, we are currently unable to offer Seller Protection for digital goods and other electronically-delivered items.
The seller accepted a single payment from one PayPal account for a purchase.
The seller shipped to a domestic (U.S.) buyer at a U.S. address.
When a complaint occurs, sellers need to provide complete information within 7 days of a request from PayPal. However, if PayPal is required by the credit card association to respond immediately to resolve a chargeback, sellers must provide the information within 3 days. PayPal will indicate the response time required in the email message sent to the seller.

John

Fabfrank · April 30, 2003 5:27AM

Did I hear the word budget? I can't talk with people like you anymore!

That's the problem. The way I've been spending, the word budget has flown out the window

At least that's what Mrs. Fabfrank says.

RobE · April 30, 2003 5:39AM

Is that you Frank Smith?Too bad you don't want to trade your 2 10s for my 2 9s and some cash which would temporairly assist the budget and Mrs.Fab

Fabfrank · April 30, 2003 6:38AM

Sorry RobE, wrong Frank. Although I would do that trade, whatever cards they may be.

Wabittwax · April 30, 2003 8:21AM

When I sell on Ebay, I state that I will ship anywhere in the world but anything that is uninsured, is on the buyer. I leave all the options up to the buyer. I don't make anybody buy insurance. If they want to pay the extra 20 bucks or whatever to insure it to Japan, then they can. If not, it's their risk. I've had people insure a $7 card and not insure a $100 card. I take PayPal also. I want to include as many possible bidders as I can.

RobE · May 1, 2003 5:55AM

<< <i>Sorry RobE, wrong Frank. Although I would do that trade, whatever cards they may be. >>

LOL! All this time Smith and I were chatting I thought he was you.Turns out that Late 1970 Topps "Funky Frank" was not you.

Learn something new around here every day.

RobE · May 9, 2003 7:59AM

The results are finally in:Got the card and it's as solid as a 10 could be and has an awesome surface,perfect corners and decent centering all around.T/B is alittle off but it looks great.And it has a better color compared to the 9 it's replacing.

I take it they self insure the shipping and that's fine with me.

All and all - SMOOTH TRANSACTION THANKS!

I am pleased.

Virtualizard · May 9, 2003 9:58AM

RobE,

Congratulations on a nice 10! I received a box of 8 nice cards from DSL today. As I've stated before, although they don't accept any form of online payment, they do provide quality service, great cards, and fast turn around time. This time, I received my cards 11 days after the auctions closed (sent payment by personal check the next day). I think they've improved their turnaround time over the past few months. I wonder if they may be reading these posts?

JEB.

Basilone · May 9, 2003 11:56AM

Kudos to DSL...I won my first auction from them and received the card within 10 days (which is great since I paid with a check). I was not sure how long it would take due to their volume.

In addition, they did not leave my feedback "hostage"....meaning they left feedback WHEN they received payment and not wait till I left feedback (so they could leave a neg for me if I left one for them).

Thats stuff really bugs me.

John

Cubfan · May 9, 2003 12:03PM

I have won 30+ auctions with DSL (including 2 received last week) and have never had a problem or issue with the service or the cards.

KP

Buckwheat · May 9, 2003 12:34PM

Where does DSL get all of the vintage material they have graded and sell??

boggs301012 · May 9, 2003 1:13PM

where duhh!!! CASES AND BOXs AND PACKS....JEESH. I dont know but he always has quantity of everything.

James

wolfbear · May 9, 2003 4:20PM

Seem to get the nod from 8 to 9, and from 9 to 10.
And what's wrong with that ?

If I had enough cards to submit every month, I'd expect nothing less !
Get real, it's business 101, quanity discount, not only in cost, but in over grades.

Just kidding of course ...

RobE · May 9, 2003 6:51PM

<< <i>RobE,

Congratulations on a nice 10! I received a box of 8 nice cards from DSL today. As I've stated before, although they don't accept any form of online payment, they do provide quality service, great cards, and fast turn around time. This time, I received my cards 11 days after the auctions closed (sent payment by personal check the next day). I think they've improved their turnaround time over the past few months. I wonder if they may be reading these posts?

JEB. >>

Jeb,thanks!After this experience I kind of regret passing on quite a few things they had which I needed in the past.I'm not a big fan of sending out or receiving checks and was always reluctant to bid on dls cards because of the history of mixed reviews.From personal experience I'm 100% satisfied in every aspect and will mostlikely bid again when the check book permits.

Auction won 4/28 - invoice received 4/28 - insurance question answered 4/29 - payment sent 4/29 or 4/30 - Payment received 5/6 - card arrived 5/9.What else could one possibly ask for?

Nice card,great price,can't complain about the condition of it, or the amount of time it took for everything. 12 whole days from coast to coast!

kverd5432 · May 10, 2003 8:50AM

RobE,

I don't understand why you seem to be so surprised that your transaction with DSL went smooth. DSL has almost 52,000 positive feedbacks and only 34 negatives. Think about it.

RobE · May 10, 2003 10:52AM

Hi Ken,I'm not surprised everything went great.It's just that this was my first auction and like I said before many folks had mixed reviews about them.Overgraded cards,no online payments,10 days for checks to clear and eternal shipping methods.

My concern was insurance coverage and when they get my check are they going to hold it for 10 days which they didn't.However when everything was all said and done none of this occured with my lone transaction with them.

They get a thumbs up from me on all counts and I hope to do it again anytime soon.

jackstraw · May 10, 2003 11:20AM

baurfan no longer accepts paypal

dslsports - couple payment questions

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