Bad Experience with eBay

jamesfsm · April 17, 2003 4:23PM

EDITED: DIDN'T REALIZE THAT EBAY's SELLER FEE REFUND SYSTEM WAS SO DIFFICULT. I CERTAINLY DO NOT WANT TO BE UNFAIR. SOUNDS LIKE THE FAULT HERE IS WITH EBAY. SORRY.

Outhaul · April 17, 2003 6:43PM

Are you certain he didn't just file for refund of fees based upon a "Returned Item"? I've done that before. Doesn't sound like Russ.

ksteelheader · April 17, 2003 7:05PM

If you paid by paypal, then the auction link would say so. SO,, maybe you would like to share the link to the auction. Accusing people without showing just cause is WRONG!!!!!>>>....Ken

fivecents · April 17, 2003 7:37PM

jamesfsm,
I have bought several items from compucheap on ebay and had nothing but great results. Email him and discuss the problem. He seems to be a very reasonable person.

Paul

BigD5 · April 17, 2003 8:02PM

What may have happened was when Russ was filing to get his Ebay fees refunded, he didn't state the proper reason for the refund, OR he checked off the box that stated he had received monies fromt he buyer (when in fact, if the money is refunded, the seller did not receive any monies), that part can be a bit confusing if you've never had to file a refund before.
You have to file a non-paying bidder when trying to get a refund, but normally when you click the proper icons, the formality of a non-paying bidder warning doesn't go into effect.
I remember the first time I was trying this, I had to stop and email Ebay to make sure I wasn't doing exactly what is described here: giving the buyer a non-paying bidder warning when they had returned a coin. If the proper icons are filled out, the non-paying bidder warning doesn't go through, and the Ebay fees are refunded.
What didn't he tell you he was doing? The refund of his Ebay fees? I'm confused a bit by your last statement. He does have to file the non-paying bidder form in order to get his Ebay fees refunded. As I said above, if the proper icons are filled out, the warning doesn't go through, and the Ebay fees are refunded.
Sounds like a simple mistake, but I'm not sure if it can be simply remedied.

BIGDAVE · April 17, 2003 8:10PM

Dont worry it has to be a mistake Russ is a Top Notch Dude!!

BAJJERFAN · April 17, 2003 8:25PM

I wasn't aware that eBay would refund ANY fees if the buyer returns an item. Am I missing something here?
Went back and reread ALL of the eBay fee terms. I stand corrected and informed.

keets · April 17, 2003 8:29PM

hey jamesfsm

why didn't you post this here without reference to the sellers ID?? you probably would've gotten better feedback in that manner. like it or not, once names are mentioned bias is inevitable and helpful input gets a little skewed.

al h.

BigD5 · April 17, 2003 8:36PM

If a buyer wishes to return an item, your final value fees will be refunded from Ebay. Not your listing fees, although if the item is relisted, and sells the next time, they also get refunded.

I don't think it matters who the parties are that are involved. It's a simple mistake (sounds like it to me), but I'm not sure how simple the remedy is.

wayneherndon · April 17, 2003 9:21PM

If it was reported as a returned item, then there's no worry. The seller gets their selling fees refund by eBay and it is not a black mark on the buyer (like it is with a true non-pay situation). eBay needs to change the name of this action as it applies to a returned item as non-paying bidder is has a bad stigma too it. Check the e-mail from eBay and see if it says something about deciding not to keep the item. If that is the case, then you're both in the clear.

WH

K6AZ · April 17, 2003 9:21PM

There is a specific reason in the drop down menu when you file your FVF fee refund request that states buyer returned the item. In this case, you won't get a warning. Sounds like Russ selected the wrong reason which caused you to get a warning.

Did you try to talk to Russ before you posted this? Sounds to me like a little communication could have cleared this up without the need to air dirty laundry on a public board.

wayneherndon · April 17, 2003 9:30PM

If he selected the wrong option, it becomes a two-stop process and the non-pay status doesn't go on your account until the second step is taken (where the seller says the buyer STILL hasn't paid) which has to be at least 10 days after the first step.

So, if accidently selected the wrong one, all that has to be done at this point is abandon the process and go with the correct one (returned item) and everything will be fine.

WH

K6AZ · April 17, 2003 9:35PM

jbsteven · April 17, 2003 9:53PM

thanks for the thread as I need to do this!

RotatedRainbows · April 17, 2003 10:12PM

Ebay has a very poor setup for getting your final value fees refunded on a return item, they should make it a little easier to apply for credit because of a returned item. With their current setup you have to file a non paying bidder claim instead of an item returned claim, they should make it so if you choose returned item that you go to a new page which would help alleviate some of the confusion that occurs with their current setup.

RYK · April 17, 2003 10:26PM

I do not know about these ebay issues, but these flame threads based on a disagreement, misunderstanding, or human error are getting a bit old. I would suggest that Jamesfsm immediately edits the title to the thread so that it is less a flame to Russ and more an informational thread about this ebay issue.

I only know Russ from this forum, and only for several months, but he seems to be a very fair, decent, and intelligent person who would not intentionally harm his buyer.

MadMonk · April 17, 2003 10:43PM

I also feel that this threads title is a little out of line. Especially if there was no prior communication to resolve the issue. It saddens me that people, in general, will use this board as a FIRST rather than LAST resort.

CarlWohlforth · April 17, 2003 10:45PM

The first time I had a coin returned for a refund I too was very confused. I didn't want to leave a bad mark for a very good buyer.

Even if you select "High bidder paid for item and returned it. You issued a refund to bidder." an email goes to the high bidder asking him to do nothing if indeed he has returned the item for a full refund.

crito · April 17, 2003 10:47PM

Definitely a seller to avoid at all cost

Sells overdipped garbage in PCGS slabs

Almost as bad as K6AZ with his AT Morgans in PCGS slabs. You can save a lot of money buying overdipped and AT'd coins raw

ksteelheader · April 17, 2003 10:51PM

<< I do not know about these ebay issues, but these flame threads based on a disagreement, misunderstanding, or human error are getting a bit old. I would suggest that Jamesfsm immediately edits the title to the thread so that it is less a flame to Russ and more an informational thread about this ebay issue. >>

<< I also feel that this threads title is a little out of line. Especially if there was no prior communication to resolve the issue. It saddens me that people, in general, will use this board as a FIRST rather than LAST resort. >>

How true on both points. Isn't it amazing how many times this kind of thing is brought up, and then the poster just dissapears. Maybe if we were to just shun some of these people for awhile they would wise up.....Ken

ksteelheader · April 17, 2003 10:54PM

<< Definitely a seller to avoid at all cost Sells overdipped garbage in PCGS slabs Almost as bad as K6AZ with his AT Morgans in PCGS slabs. You can save a lot of money buying overdipped and AT'd coins raw >>

Is this supposed to be a joke, or is this guy serious?....Ken

K6AZ · April 17, 2003 11:09PM

Crito, I don't know if your post was supposed to be funny or not, but I am not pleased with it. I suggest you edit it.

pontiacinf · April 17, 2003 11:29PM

k6az
theres a stinkbag in every bunch

LucyBop · April 17, 2003 11:34PM

The first insult was selling a Kennedy, I say we tar and feather this seller! What nerve!!!!

goose3 · April 17, 2003 11:36PM

well I for one would like to know YOUR userid. what a $hitty way to come on here and blast a fellow forum member. Judging from your post you didn't even take the time to ask Russ anything. You just decide to come on here and stir up unwarranted trouble. Someone please link this auction. I've got some blocking to do.

LucyBop · April 17, 2003 11:39PM

I know where that Russ cat lives and I may be in the portland area in a few weeks, i'll head up north and fix his wagon personally!

construct · April 17, 2003 11:42PM

<< Crito, I don't know if your post was supposed to be funny or not, but I am not pleased with it. I suggest you edit it. >>

Oh, c'mon, guys! Didn't you see all the little "smileys" in Crito's post. I know it's a touchy subject, but Every sentence has a humorous emoticon. Overdipped and AT coins in PCGS slabs? Isn't he doing a sort of send up on the anti-ACG website?

The initial post should have been handled with an e-mail or two. I'm sure it will work out. I'm also sure that, were I Russ, I would be pretty cautious about this seller since he's taken the matter to such a public place for discussion.

ClarkOfKent · April 17, 2003 11:43PM

Lucy,

While you're there, ask him about all of these coins that he allegedly "made" that appear to be almost 40 years old.

tgilliams · April 17, 2003 11:45PM

He probably filed the report stating you and him decided not to complete the trade. he's a gentleman and am sure thats what he has done. this is no reflection upon you. just ignore and let Russ get his fees back.

If you don't like that, send Russ a check for the Sellers Fees. Here's how you calculate how much. 5.25% up to $24.99 and 2.75% for amount over that. Russ should not have to pay Sellers Fee if coin is returned. Let it run it's course or send him the Seller Fee Charges.

LucyBop · April 17, 2003 11:45PM

Ah, ok Clark, I see the scandal thickens, or sickens.........

ClarkOfKent · April 17, 2003 11:58PM

And, don't even get me started on the box of proof sets he sold me. Every one of them was missing the half dollar! Every stinkin' one!

LucyBop · April 17, 2003 11:59PM

the fiend!!!!!!!!! his madness must come to a stop!!!! a quick death would be to easy!

MAULUMALL · April 18, 2003 12:00AM

I gotta step in here and say that Russ is one of the more helpful people on this board.

He's even helped me with stuff in personal correspondence when I had some questions.

I believe that if you had taken the time to converse with Russ he would have treated you the same way.

I personally believe that it's the Mountain out of Mole hill thing.

And please inform us of your Ebay ID.

LucyBop · April 18, 2003 12:02AM

Maulumall, it was a front, a cover up, he was a serpent in the grass ready to strike at the oppertune time.... years of planning this dastardly deed I bet!

goose3 · April 18, 2003 12:03AM

<< I normally leave this stuff for emails and such but I'm burning mad. I bought a "rainbow" 1964 Kennedy off eBay from Compucheap. Paid IMMEDIATELY by Paypal. Well, I didn't like the coin (wasn't really a rainbow) and returned it for refund. To this point, it's all fine and dandy.

Well, I get a communication today from eBay. Seems that Compucheap didn't want to pay the eBay fees and reported me as a Nonpaying Bidder in order to get his fees back. WELL, I DID PAY! Now, I have to go through all the eBay BS to get this improper warning removed. I'm VERY angry. And, Russ/Compucheap didn't even have the courtesy to tell me he was doing this. >>

just wanted to quote it in case of an edit job.

Russ · April 18, 2003 12:03AM

<< Are you certain he didn't just file for refund of fees based upon a "Returned Item"? >>

That is precisely what was done.

James,

I might suggest that in the future before you post garbage like this you might take the time to learn how eBay works.

Russ, NCNE

mdwoods · April 18, 2003 12:04AM

Russ is an ET. The half dollars fit nicely into the fuel tubes on his craft. He is only trying to get enough Kennedys to leave. Please bear with him a bit longer.

MAULUMALL · April 18, 2003 12:10AM

<< Maulumall, it was a front, a cover up, he was a serpent in the grass ready to strike at the oppertune time.... years of planning this dastardly deed I bet! >>

Yeeessssss....Now I under stand...........JAMESFAN is one of Russ's Alter ego's...........setting us up for a run on Kennedy's...............

The EVILNESS OF IT ALL>>>>>>.......

Would you like to pet my monkey.........

Dog97 · April 18, 2003 12:11AM

Easy there jamesfsm, easy! No need to get all mad & worked up over an eBay deal!
I'm sure Russ didn't mean to turn you in as a NPB.
I recently returned a coin to a board member and he asked me how to get his FVF credited because he couldn't figure out how to do it.
I pretty much thought I knew how to navigate eBay and even got to the screen K9AZ showed but all things indicated a NPB warning would be issued so my seller finally gave up and ate the fees himself.
Neither me nor my seller are morons or idiots but we couldn't figure out how to do it. I think eBay plans it like this on purpose!!!! GRRRRRR!!!

MAULUMALL · April 18, 2003 12:15AM

<< 

<< Maulumall, it was a front, a cover up, he was a serpent in the grass ready to strike at the oppertune time.... years of planning this dastardly deed I bet! >>

Yeeessssss....Now I under stand...........JAMESFAN is one of Russ's Alter ego's...........setting us up for a run on Kennedy's...............

The EVILNESS OF IT ALL>>>>>>.......

Would you like to pet my monkey.........

>>

OR..........Jamesfan Is actually Russ ...............So It appears that I have been dealing with the monkey that I alowed you to pet.......

OHHHHH ..the humanity.......

It Is Good Friday.......Would any one like to dye my.....I meen some eggs....

tgilliams · April 18, 2003 12:16AM

your post was out of line!!!!!!!! this board member is honest as day is long. i'm adding you to my blocked bidder list. don't need to deal with fools like you.

VonZipper · April 18, 2003 12:16AM

I did'nt think Russ would do something like that, and the fact that maybe he could'nt figure it out--- come on Russ is in the computer business and he know's how to work a computer(and a camera)!

CarlWohlforth · April 18, 2003 12:16AM

Dog97, the first time I saw that screen I was bewildered. I didn't want to do anything negative. I posted in the eBay forums and was told that there is no negative if you choose "Bidder paid, received the coin, and returned it for a full refund". The bidder does get email saying something like "if you returned the item for a full refund do nothing".

eBay used to make you wait a few weeks to even get to that point! Now the refund the FVF sooner. It is still a very confusing process.

dbldie55 · April 18, 2003 12:21AM

Ebay sends a non-paying bidder mail if you try to get the fees reversed, for any reason. Don't get pissed at the person who is getting the fees reversed, get pissed at Ebay. I am sure ebay does this so if someone is trying to get around fees by saying sold items were returned, the person who made the return will email back saying that they paid and nothing was returned. All ebay cares about is getting money, regardless of how the actual transaction took place.

Russ · April 18, 2003 12:22AM

<< I'm sure Russ didn't mean to turn you in as a NPB. >>

Dog,

I didn't report him as an NPB. I do know how the eBay system works. I also keep records of every transaction I do and action I take.

<< To: sales@compucheap.com
From: aw-confirm@ebay.com
Comment: 0.0.0
Subject: No Purchase eBay Confirmation
Date: Tue, 11 Mar 2003 14:28:22 PST

Dear roselynn2:

Congratulations on your recent winning bid for 3006697956, 1964 PCGS P66 Accented Hair NEON RAINBOW!. Your seller, compucheap, has contacted eBay for a credit. They’ve let us know you decided to return the item and you’ve received a refund.

If this is correct, do nothing and enjoy your time on eBay. However, if this is not correct (you have received the item and intend to keep it), please let us know by writing to safeharbor@ebay.com and include "Not Correct" in the subject line of your email.

Thanks for your assistance.

Regards,

eBay SafeHarbor Team >>

James,

I'll be waiting for your apology.

Russ, NCNE

MAULUMALL · April 18, 2003 12:25AM

<< 

<< I'm sure Russ didn't mean to turn you in as a NPB. >>

Dog,

I didn't report him as an NPB. I do know how the eBay system works. I also keep records of every transaction I do and action I take.

<< To: sales@compucheap.com
From: aw-confirm@ebay.com
Comment: 0.0.0
Subject: No Purchase eBay Confirmation
Date: Tue, 11 Mar 2003 14:28:22 PST

Dear roselynn2:

Congratulations on your recent winning bid for 3006697956, 1964 PCGS P66 Accented Hair NEON RAINBOW!. Your seller, compucheap, has contacted eBay for a credit. They’ve let us know you decided to return the item and you’ve received a refund.

If this is correct, do nothing and enjoy your time on eBay. However, if this is not correct (you have received the item and intend to keep it), please let us know by writing to safeharbor@ebay.com and include "Not Correct" in the subject line of your email.

Thanks for your assistance.

Regards,

eBay SafeHarbor Team >>

James,

I'll be waiting for your apology.

Russ, NCNE >>

I Think a Lot of People should be waiting........

Kim · April 18, 2003 12:26AM

LOLROTFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Answers my question Russ!

Dog97 · April 18, 2003 12:28AM

No problem Russ! When I said that it was based on jamesfsm posting that you turned him in as a NPB.
If eBay had sent me a NPB warning I would be mad and thinking the same thing that jamesfsm did when he posted this thread.

rays · April 18, 2003 12:33AM

These mis-understanding threads are becomming tiresome. Can't the parties involved communicate their issues directly?

Russ · April 18, 2003 12:39AM

<< Can't the parties involved communicate their issues directly? >>

rays,

That makes sense to me. However, since I was not given that opportunity, should I simply ignore this false accusation and not provide the facts of what really happened?

Russ, NCNE

baccaruda · April 18, 2003 12:45AM

LOLROTFF

that's a new one. um, what does the last "F" stand for?

Bad Experience with eBay

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