Feedback--Negatives

fcloud

When looking to bid for coins on ebay I check the seller's feedback. I find myself searching out the negatives and the sellers reply to their negatives. If a coin seller has a few negatives that are old they don't bother me, when a seller continues to pick up a negative here and there, I judge the whole feedback and bid accordingly. How much weight do you put on coin seller's negatives on ebay, and at what point do you not bid on a coin because the seller has negative?

dwood

Similar to your practice. If there are a number of recent ones, I get concerned. Then again, if the seller has a rating of 3-4,000, he's going to have some negatives in there. You can't please everyone, and there are a lot of jerks out there. I look primarily at the past 6 months. If there is a trend there, I move on.

Outhaul

Ditto dwood

Russ

I also check the feedback left by the seller for his buyers. I'm particularly interested to see if they regularly engage in retaliatory feedback. Too many of those, and I won't bid no matter how good the rest is, or how bad I want the coin. My one and only neg is from a seller that did that.

Russ, NCNE

airplanenut

Also, see why they have negs, and from whom... if one person bought 10 lots and got mad, that is 10 stupid negs...

Dog97

If they all say he overgrades or they never got their coin or if the seller calls his buyers names I pass. I have no set number that determines when I void the seller but if they have 1,000+ with no negs I know they are doing something right.

Catch22

I look at the sellers response to negatives for an indication of his/her willingness to satisfy a legitimate complaint. A response like "you own the coin" is all I need to avoid a seller.
On the other hand, a well written reply indicating a willingness to be reasonable will not discourage me from bidding. In short, 1 negative improperly handled or several will discourage me.

Petescorner

I know this takes a little more digging, but if you can, check to see if the seller's negs are left after he already left a positive for the buyer.

Sellers who leave + feedback as soon as payment is received, open themselves up to BS negs a lot more than sellers who hold feedback until it's left for them.

I'm not saying either way is right, just that it definitely affects the percentage of negs they receive.

DCAMFranklin

<< <i>If they all say he overgrades or they never got their coin or if the seller calls his buyers names I pass. I have no set number that determines when I void the seller but if they have 1,000+ with no negs I know they are doing something right. >>




Can anyone think of a seller that calls his buyers names???

doops

<< <i>

<< <i>If they all say he overgrades or they never got their coin or if the seller calls his buyers names I pass. I have no set number that determines when I void the seller but if they have 1,000+ with no negs I know they are doing something right. >>




Can anyone think of a seller that calls his buyers names??? >>


you mean something to the effect of dcamfranklin you are a deal reneging stupid stunt pulling chump riding other's money? you mean something like that?
if so then the poeple need to know you're a troublemaker,deal reneger and a no-bucks whiner.
this friends,needs no further explanation. you dchump,being the idiot you are opened yourself up wide open for that one.
but of course that's mild compared to what you got coming...

wingedliberty

I am also often concerned by excessive neutrals, excessive neutrals worry me more than a few
negs.


Brian.

gmarguli

you mean something to the effect of dcamfranklin you are a deal reneging stupid stunt pulling chump riding other's money? you mean something like that?
if so then the poeple need to know you're a troublemaker,deal reneger and a no-bucks whiner.
this friends,needs no further explanation. you dchump,being the idiot you are opened yourself up wide open for that one.
but of course that's mild compared to what you got coming...

PoodleDroppings, is your writing abilities average for someone from Mississippi? I'd be happy to take up a collection to buy you some of those "Hooked on Phonics" tapes.

Perhaps I should write that in language you'd understand: yo,scribble on da crib be like da juice in da hood, yo yo yo ben-ja-mins in da pocket for da fonics chain gang...


And, I can think of one scumbag seller that gets negs for misrepresenting his coins and screwing with people on returns. Can anyone guess who he is?

Complaint : WARNING!!! Don't refund to this idiot! He lied, threatened & tried to trick me.

Complaint : no coin--no refund--no emails--will never buy from again!!!!!!!!!!!!!!!!!!

Complaint : A con man and a thief;write me for details

Complaint : AVOID! NO SHIP OR REFUND TO PO BOX! SARCASTIC EMAILS. SEE COMPLAINTS!!!!! AVOID!

Complaint : BUYER WANTS TO MAKE OVER 1000% ON PURCHASES CHECK HIS AUCTIONS

Complaint : GUY WANTS TO CHANGE THE TERMS OF THE AUCTION AFTER IT IS OVER, BAD NEWS!!!

Complaint : Severely enhanced picture. Tried to communicate with zero response.

Complaint : PICTURES AND COIN DONT MATCH - REFUSED TO EXCEPT RETURN-NOT RECCOMENDED

relayer

Sometimes a single negative is a good warning

of what is yet to come

MrLee

MY GAWD! Why would anybody send that kind of money to someone they don't know? It's THOUSANDS of $$$. Incredible. Just incredible!

mr1931S

i recently got positive feedback from a seller before i had even received the merchandise which i was not exactly thrilled with...considering the money involved it isn't worth my time and expense to return for refund...i decided to leave NO feedback for this seller...he has no negatives from anyone,including me, but has guaranteed himself no future business from me...

i should have payed more attention to this sellers auction description than i did...some sellers are pretty clever with the phrasology in their descriptions by coming across as appearing to be honest but then prove themself to be less than honest by what they send to the buyer...


The "1% rule" seems to work for me...if a seller has 1 or more percent negatives i will tend to avoid...many of those positives,the other 99% or so,are not 'real positives' i suspect...

i've also found it useful to look into what a seller BUYS on ebay...

hookedoncoins

<< <i>Sometimes a single negative is a good warning

of what is yet to come >>



That is scary. I was looking at some of the coins he was selling a couple months ago.

-Jarrett Roberts

eagle7

Fonix wurked fer mee!

robertpr

i dont now hough to kal hukd on fonick's beacuzz i kann't speel ther fon nmber

baccaruda

first i check the ratio of pos to neg., if it's good i'm done. if they do have some negs i check to see if the buyers were jackasses (which is the case many times). i read their responses to the negs too.

most of the time you can tell how professional the dealer is by his responses to negs.

baccaruda

agreed russ.

if a seller retaliates with a neg because the buyer neg'd him, he won't get my business.

that's where my only neutral came from. a local dealer retaliated with a neutral because i left him one. he intentionally left out important information in the listing and then posted no feedback even though i paid 200% more than something was worth. he waited so he could retaliate.

gmarguli

if a seller retaliates with a neg because the buyer neg'd him, he won't get my business.

The retaliation may be warranted. The buyer might have been trying to screw the seller. He might have been demanding a <cough> partial <cough> refund and when the seller refused, negged him.

Also, if a buyer negs a seller without giving the seller a chance to make the situation right, then the buyer deserves to get negged back. I've seen lots of retaliatory negs from sellers who state things like "Buyer never contacted to express dissatisfaction".

baccaruda

if i see that a seller got a negative and responds "the buyer never expressed concern before leaving a negative" and i check to see that the seller left the buyer immediate positive feedback about prompt payment - that holds a lot more weight with me than the seller holding his feedback over the buyer's head so he can retaliate.

even if the buyer's justified in doing it, he can earn more points with me by not.

DCAMFranklin

I primarily look at the history in the past 6 months. If the seller has 100, or more, transactions in the past 6 months and has no negative feedback, then I feel pretty good about his history. I may go back and try to find the last negative and see what it was all about. Often times it is a pretty chickencrap negative and I bid away.

It's funny. Sometimes I read a thread complaining about a seller and I go to look at the feedback of that seller. I'll find that that seller may have 6-700 positive feedbacks since his/her last negative. Yet, the Member complaining about the seller has only 100 feedback in his history. In that case the Member's complaint has no credibility with me and I go to check on that seller's current auctions.

ScarsdaleCoin

if you see a lot of negatives I would worry...a couple here and there really would not concern me....hey I have 2 and you know why....well lets see I remember selling a anacs coin that was cleaned and net graded which is how I sold it cleaned and net graded....the reason for my negative was that the coin was cleaned.....but you have to be a really bad seller to chaulk up weekly negatives....most people who have a negative complaint who contact a seller would receive some sort of satisfaction and hence would not receive a negative...ebay is in process of changing the system to better reflect + and - numbers....long time coming since a lot of people fear giving a negative because they will get one tossed back at them....thats my three cents

DHeath

i recently got positive feedback from a seller before i had even received the merchandise

Mr.1874, I'm confused by your post. I always leave feedback for the buyer upon receipt of payment. Feedback, to me represents my side of the transaction, not the other party's experience. Conversely, I always leave feedback when I receive the item, unless it is not as expected. If it isn't, I contact the seller before responding and address my complaint in private. If that effort fails, I post a neg.


BTW - As for purchasing, I look not only at any negs, but at the responses to negs. They tell the real story. A well handled complaint gives me great confidence in the seller.

mdwoods

I agree with Dheath 100% on his reply. I recently bought a coin from a seller who tried to hold me for feedback ransom. He tried to say that Ebay wants the deal to be 100% complete before he leaves feedback. And he won't know that is is complete until he sees that I have left feedback for him. I did leave feedback, because I always do, but I will never buy another coin from that seller. mdwoods

mic45

<< <i>Text Ain't no fun when the rabbit's got the gun! >>



I know this sounds stupid, but how do I pm you for your directory? Thanks!

DHeath

mic45, to PM a member, click the icon that looks like a lock at the top right of their post.