*UPDATE*Has this ever happened to you?

JMOORE

I was watching the 2002 November Santa Clara Signature Sale on eBay LiVE and decided to bid on a coin.
Link To Auction

I hit the "Bid Now" button as soon as this lot started @ $54 and my bid ended up being $225.00

Now with the hefty 20% buyers premium and shipping this little lesson is going to cost me $278.25!!
($278.25 that I don't have)

This coin will be for sale as soon as I receive it. PM or email me if you are interested.

Jim

UPDATE: Heritage took care of me on this and I do not have to purchase the coin.

MadMarty

I had that happen at a Superior Live auction. The coin was at $150, I hit bid now and it jumput to $1000. I tried to get out of it, but ended up getting the coin...

Tade

I don't understand. When I bid Teletrade, it tells me what the next bid will be in increments of $3.00 to $50.00. Don't others do the
same?

Tade

Placid

The little bid now at $xxx button you click on to bid is supposed to be what you bid.
Call Heritage and tell them what happened.

freeblue

That's total BS, I would just call them.

That's a fraud! I am not sure you have the legal obligation to get that coin, if they have a software glitch! I mean, jee-weez, come on!

OK, sorry, now that's out my system...

HAPPY T DAY!

shirohniichan

I had that happen. I e-mailed Heritage and told them waht I really bid. It didn't even give me a confirmation screen. If it had, I could have started over. If the confirmation screen showed me the wrong number twice I would give up.

roadrunner

Complain to Heritage and tell them you do not want the coin and expect a full refund. The floor bidding could advance so quickly that the internet displayed is not current. But I would not press my luck and bid this way again.

roadrunner

bennybravo

Should be no problem.They won't like it, but "stuff" happens, and I'm SURE you're not the first to call them on this. They really need to modify their live bidding software to add an "are you sure?" with the bid amount.
The same thing almost happened to me once, but luckily I was outbid.I just place my max bid through the Heritage website now.It saves 5% and you can still watch live to know if you've won.

JMOORE

I think I'll send them an email tomorrow and see if I can get out of it. At first I thought it's going to be an expensive lesson. But the more I think about it the more I feel that it's not my fault and I shouldn't have to pay for it.

I just sent them a money order for $305 for some Franklin Half Dollars, so I hope they won't be to upset.

Thanks for the advice!!

Jim

Conder101

Have you ever been it a major auction in person?

From the auction listing:



<< <i>: We expect to be auctioning lots at the rate of 200-250 per hour. Sometimes eBay Premier live bid software cannot keep up with that pace >>



This is between 3 and 4 lots hammered down PER MINUTE! With the slight delay required to announce the lot at the beginning and the winning number at the end taken out you are trying to hit a 10 second window. You want a confirmation screen? By the time you can confirm the lot is closed. Not to mention there are several or even many others out there trying to do the same thing. The bid amount you see on your screen when you push the bid button is a figment of their imagination. The only reasonable way they can have the software configured is to simply bid the next increment which from the description is I'm sure how they have it. The bidding window opened, a couple dozen people pushed "Bid now", their computer lined tem up in the order they arrived down to the fraction of a second, and went down the line increment, increment, increment, increment. . . increment and the last guy get sent a notice of what he actual bid was. By the time he reads and digests it to his horror the bidding is closed and they are on to the next lot.

I hope they let you out of it, but in the future use the proxy bid in the pre-live bid period to limit your liability.

Placid

I do not belive that it the way it is supposed to work.
When you bid you click the bid now at say $200 and a message shows beifly your bid of $200 was sent.
I have send bids several times that never appeared because by the time it was received the bidding had already gone higher.

In other words it's not just sending that you bid but that you bid a specific amount.
If the amount of the bid changes a split second before you click the bid now at $xxx then you get screwed.

agentjim007

It happened because you bid right when it opened, that happened to me also. If you wait to click after a bid is already listed it doesn't happen. If no one bids then pick it up on the day after offering.

khayse

It hasn't but I was very leary of using this technology. Just watching
it showed that the auction moved much too quickly for me.

I usually just put in a bid with Heritage and hope it holds up.

-KHayse

CarlWohlforth

I have a fast connection (DSL). When a coin paused I clicked bid now and bid the amount expected. I won twice and lost many times.

Nobody should be expected to honor a blind bid! If the software is too slow and eBay bidding can't keep up the worse that should happen is you miss out on the item. If it says "next bid is $48, do you want to bid now?" and you click bid now you should be bidding $48 even if the item is up to $200 on the floor.

JMOORE

UPDATE: Heritage took care of me on this and I do not have to purchase the coin.

Jim