Interesting article! It mentions a "tipping point?" for American consumers by and large. But I wonder if threads like this will contribute to a "tipping point" for PCGS and its customer service. Despite my current aversion, I think they have done some wonderful things. I use their tools and information daily and I esteem their holders, as many of us do. It's a shame, then, that they don't seem to esteem me for my (tiny) part in the perpetuation of this erstwhile virtuous cycle.
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Interesting article! It mentions a "tipping point?" for American consumers by and large. But I wonder if threads like this will contribute to a "tipping point" for PCGS and its customer service. Despite my current aversion, I think they have done some wonderful things. I use their tools and information daily and I esteem their holders, as many of us do. It's a shame, then, that they don't seem to esteem me for my (tiny) part in the perpetuation of this erstwhile virtuous cycle.
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