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First time this has happened to me

Got a notice for a coin to be removed from my set to be added to someone else’s? I typically don’t sell my coins so my sets never change. How does this happen? Used the tool to let PCGS know it is still in my set. Is this all I need to do or do I need to monitor my set? Thanks in advance
Paul

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Comments

  • Tom147Tom147 Posts: 1,617 ✭✭✭✭✭
    I'm like you in that I typically don't sell my coins.   I've had this happen four times.  In talking to the CS rep at PCGS I was told more than likely someone had made an error when entering a cert number.  They actually had me send them a dated  ( obverse only ) picture.  Never heard any more about it.  As far as monitoring your set, I would keep the cert, date & mm.  Unless PCGS removes the coin from your set, nobody can enter it into theirs.
    
  • WAYNEASWAYNEAS Posts: 7,203 ✭✭✭✭✭

    I have had this happen to me due to the fact that the NFC chip did not match with the printed cert#.
    I used the phone app to install the coin and never looked at the printed label cert# so when the other party entered their cert#, it said that the coin was in my registry, so they made a request to remove it from my inventory.
    I do not sell coins, so I knew something was wrong and when I checked the NFC code against the
    listed cert#, it was off by 1 digit.
    I sent the coin back to PCGS and they fixed the issue.
    I got a free TrueView of the coin for my troubles.
    I assume that the other "owner" had to do the same thing.
    This was back in Paulina's day.
    I now routinely check the NFC cert# verses the listed cert#.
    Wayne

    Kennedys are my quest...

  • WAYNEASWAYNEAS Posts: 7,203 ✭✭✭✭✭

    I also had a request to remove the same coin from my set on 3 different occasions.
    I kept denying the request.
    Eventually PCGS contacted me to provide the pictures and etc. to prove that I still owned the coin.
    Emilio called me later down the road to tell me that all was fixed as the requester kept typing in the wrong number.
    Wayne

    Kennedys are my quest...

  • SametsSamets Posts: 370 ✭✭✭✭

    I cause this issue sometimes for people...

    "Some" sellers on eBay will use a generic picture but don't explicitly tell you that so I assume that I'm bidding on a coin in the picture...

    To be fair to the sellers, any PR69DCAM/PR70DCAM really doesn't need a detailed picture. You know what you'll get...

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