CONTERFIT

ghoskins

HI BOUGHT A MORGAN DOLLAR RAW IT WAS ADVERTIZED AS AU SENT TO PCGS FOR GRADING AND ADDING TO MY REGISTRY
SET THE COIN JUST CAME BACK AS CONTERFIT DO I HAVE ANY RECOURSE TO GET MY MONEY BACK. NOT SURE IF SELLER IS A DEALER OR NOT PLEASE ANY THUOGHTS AT 87 HARD TO THANKS ABOUT LOOSING AMOST 400 DOLLARS THANKS GARY

hummingbird_coins

Where did you buy the coin? eBay?

ghoskins

Yes at eBay customer support was not helpful to me made everything to confusing to keep up with what she was saying hard to understand her and with my old age and hearing thanks gary

IkesT

Returning a coin through eBay is a straightforward process. This should be a wake-up call to you that you may no longer be capable of purchasing coins without putting your money at risk. A very similar situation just recently came up with another Forum member. In these situations, the best advice we can give is to stop risking your money by not buying any more coins. Be happy with the set you have now and do not add to it further.

Once again, returning a coin through eBay is a straightforward process and is guaranteed to get you your money back; this should be your top priority if possible. A trusted friend or family member by your side to help you through it on your own computer would be ideal. If you need to call eBay customer support again, have your trusted helper with you on the phone and have them talk directly to the eBay representative.

You should be able to resolve your problem through eBay that way, but in the unlikely scenario that you do not, your other option would be to request a refund through PayPal or your credit card, depending on how you paid. Once again, you should have your trusted friend/family member with you on the phone call to take the lead.

Good luck.

lermish

@IkesT said:

You should be able to resolve your problem through eBay that way, but in the unlikely scenario that you do not,

Not so unlikely...the purchase was likely at least a couple of months ago but probably more. Credit card/paypal is probably the best bet but getting through the process for OP seems like an uphill battle.

Good luck @ghoskins !

IkesT

@lermish said:

@IkesT said:

You should be able to resolve your problem through eBay that way, but in the unlikely scenario that you do not,

Not so unlikely...the purchase was likely at least a couple of months ago but probably more.

Thanks; that is a good point. I had thought that eBay's time limit of 30 days for a return did not apply if the item was not as described (such as with a counterfeit) but I just double checked and it appears that I was mistaken about that.

danegeld5

I only buy from inside the US and even then only from dealers i know with high feedback. even further I tend to only buy certified coins which im willing to risk the purchase price. cant trust the astards in China they fake everything

davewesen

Did you contact the seller that sold you the coin on eBay. I bought a coin on eBay and the seller took it for refund after 6 months (it took awhile for me to send to PCGS plus their grading time).

eBay customer service not helpful after a couple months ....