Trueviews accessed today differ from few years ago. What could this be about?

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Here's a beautiful (toned) coin of Egypt, as seen in the trueview produced at that time. Following, is a trueview for the same coin, same cert# displayed this week. The colors seem to be more heavily saturated. They also swapped the obverse & reverse! Anyone want to offer an explanation?

SimonW

I would assume the holder was replaced and the image reshot.

SimonW

I’m surprised they’re that close, honestly 😂

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@SimonW said:
I would assume the holder was replaced and the image reshot.

Good try. But this coin never left possession since submitted. So apparently there was some tinkering with the images and layout, no holder replacement, no images re-shoot.

SimonW

Interesting…

SimonW

My second guess is that they went through the coins in that series to “correct” the coins that were set wrong, so now that all have the obverse and reverse in the same place. While doing so it went through one of their batch image processes. They actually look like the same image, just reprocessed.

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@SimonW said:
My second guess is that they went through the coins in that series to “correct” the coins that were set wrong, so now that all have the obverse and reverse in the same place. While doing so it went through one of their batch image processes. They actually look like the same image, just reprocessed.

Interesting suggestion. However, when looking at my image gallery for the registry set this coin is in, they actually reversed the obverse/reverse images for this coin (10 qirsh) so now it is incorrect in both the gallery and digital album. See link below.

I do thank you for alerting me to this so I’ll contact them to fix.
I randomly checked just a few other trueviews that don’t appear to have been affected.

https://www.pcgs.com/setregistry/africa/egypt/egypt-abdul-hamid-ii-denomination-type-set-circulation-strikes-1876-1909/imagegallery/163946

PhilArnold

The template in both images are quite old. Prior to 2019 I think. So the coin was shot twice prior to that time. Why would that happen? It probably went in for regrade service. Back then if a coin came in for regrade we'd have to shoot them over and over again (it could happen a lot... a LOT) . Eventually some software on the receiving end was put in place which put an end to that practice. The receiving flip would say IMAGED so the photographer would skip the coin for photography because an image already existed in the database. There are many individual coins in the PCGS database with several images, and if the database updates for some reason some images can get hidden or another image shown.

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@PhilArnold said:
The template in both images are quite old. Prior to 2019 I think. So the coin was shot twice prior to that time. Why would that happen? It probably went in for regrade service. Back then if a coin came in for regrade we'd have to shoot them over and over again (it could happen a lot... a LOT) . Eventually some software on the receiving end was put in place which put an end to that practice. The receiving flip would say IMAGED so the photographer would skip the coin for photography because an image already existed in the database. There are many individual coins in the PCGS database with several images, and if the database updates for some reason some images can get hidden or another image shown.

I appreciate the idea. But the fact is I submitted the coin raw, and never looked back. It was never resubmitted.

Boosibri

@atom said:

@PhilArnold said:
The template in both images are quite old. Prior to 2019 I think. So the coin was shot twice prior to that time. Why would that happen? It probably went in for regrade service. Back then if a coin came in for regrade we'd have to shoot them over and over again (it could happen a lot... a LOT) . Eventually some software on the receiving end was put in place which put an end to that practice. The receiving flip would say IMAGED so the photographer would skip the coin for photography because an image already existed in the database. There are many individual coins in the PCGS database with several images, and if the database updates for some reason some images can get hidden or another image shown.

I appreciate the idea. But the fact is I submitted the coin raw, and never looked back. It was never resubmitted.

Multiple images were likely taken at the time of submission and a database update changed which one was displayed.

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@Boosibri said:

@atom said:

@PhilArnold said:
The template in both images are quite old. Prior to 2019 I think. So the coin was shot twice prior to that time. Why would that happen? It probably went in for regrade service. Back then if a coin came in for regrade we'd have to shoot them over and over again (it could happen a lot... a LOT) . Eventually some software on the receiving end was put in place which put an end to that practice. The receiving flip would say IMAGED so the photographer would skip the coin for photography because an image already existed in the database. There are many individual coins in the PCGS database with several images, and if the database updates for some reason some images can get hidden or another image shown.

I appreciate the idea. But the fact is I submitted the coin raw, and never looked back. It was never resubmitted.

Multiple images were likely taken at the time of submission and a database update changed which one was displayed.

and why would the obverse & reverse be reversed?

SimonW

@atom said:

@PhilArnold said:
The template in both images are quite old. Prior to 2019 I think. So the coin was shot twice prior to that time. Why would that happen? It probably went in for regrade service. Back then if a coin came in for regrade we'd have to shoot them over and over again (it could happen a lot... a LOT) . Eventually some software on the receiving end was put in place which put an end to that practice. The receiving flip would say IMAGED so the photographer would skip the coin for photography because an image already existed in the database. There are many individual coins in the PCGS database with several images, and if the database updates for some reason some images can get hidden or another image shown.

I appreciate the idea. But the fact is I submitted the coin raw, and never looked back. It was never resubmitted.

Bro, Phil is probably the guy who shot the image.

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@SimonW said:

@atom said:

@PhilArnold said:
The template in both images are quite old. Prior to 2019 I think. So the coin was shot twice prior to that time. Why would that happen? It probably went in for regrade service. Back then if a coin came in for regrade we'd have to shoot them over and over again (it could happen a lot... a LOT) . Eventually some software on the receiving end was put in place which put an end to that practice. The receiving flip would say IMAGED so the photographer would skip the coin for photography because an image already existed in the database. There are many individual coins in the PCGS database with several images, and if the database updates for some reason some images can get hidden or another image shown.

I appreciate the idea. But the fact is I submitted the coin raw, and never looked back. It was never resubmitted.

Bro, Phil is probably the guy who shot the image.

I would agree. But he isn't the guy that recently flipped it for a different (inferior & reversed) image. I miss Phil!