For those of us who sell on eBay - return nightmare (almost).
oih82w8
Posts: 12,393 ✭✭✭✭✭
I am pretty sure that there are a some forum members who sell on eBay as well as buy. I had my first return happen in 27 years (joined Jan 1998) and the item was returned to my "Return Address". I found out when I received my USPS Tracking notice of delivery and it had my old city where i lived 10 years ago. I asked the buyer to check the address and he could not recall. So I called ebay and got ahold of someone to ask the whereabouts of the package. He told me that he could not divulge that information. I asked him if it was (fill in old address here) and he said yes. I told the rep that I have not lived there in over 10 years. His reply is that it is still active under Return Address, which is different than my Ship From Address. I told him that was dumb to have to separate address like that and he replied I apparently filled out the information at one time and failed to update it when I changed addresses.
I went across town hoping that the current resident would have the package. I knocked on the front door with no answer so I looked into the window by the front door and the place looked empty. Someone must have moved out since there were several trash cans at the curb. I went back to the curbside mailbox and opened it and sure enough it was the only thing in it. An apparent neighbor was nearby and I asked them if they would witness me removing the package from the mailbox, and to verify it had my name on it as a previous tenant after showing my ID. She mentioned that they did move out last week and she was satisfied with my name matching the package. I told her good-night and thank you and went back home.
The subject item was a PCGS Doily slab that was returned due to a scratches on the case.
Hopefully my experience can help others prevent from doing what I failed to do.
Thank you for your interest!
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Comments
Ugh.... that is certainly a 'gotha' from ebay. Never realized that.... thanks for the heads up.
Glad you found it, that's an easy $500 dollar hit if not.
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You were lucky, post office is not supposed to leave mail at vacant house(they may not have realized it was vacant in this short of time) , but dosnt surprise me in the least, this time worked out better.
You also were lucky that your old address was within driving distance and not half way across the country
I had a similar issue a few years ago, but sent to a seasonal address where I would be in 6 months. Tracking showed delivered and I was fine with that. My concern was giving full refund without seeing it was what I sent.
As your screen grab shows, eBay identifies 5 addresses.
Same thing happened to me a few years ago. I had to drive across town to pick up a package from the woman who bought my old house.
I believe when a return is approved by a seller, the return address is displayed so it can be confirmed. It's the kind of thing that's easy to click through because the page has a bunch of information, but I'm pretty sure it's there. That said, I don't know why the address would be anything other than your primary address. I have multiple shipping addresses in my account, but every order I place (and the rare returns I handle) it always defaults to my primary, with the option of changing to something else.
on my last return, they had a label printed and in the mail before I even knew it was being returned because ' not as good as I expected'
Wow.. glad it all worked out.
Returned for a scratch on the holder? I guess we now buy and sell holders, what is inside the holder is secondary.
The dime is worth a couple of bucks, the slab/label is worth around $500 or so.
Successful BST transactions- Bfjohnson, Collectorcoins, 1peter223, Shrub68, Byers, Greencopper, Coinlieutenant
I don’t have any experience with doilies, but with other PCGS slabs that looks like a scratch that I could have sanded, buffed out, and looking good in 5 minutes. Not sure if.different methods are needed for doilies.
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Yes they buff out just the same, although working around the fragile outer ring can be a challenge.
Successful BST transactions- Bfjohnson, Collectorcoins, 1peter223, Shrub68, Byers, Greencopper, Coinlieutenant
It's a 1964-D dime...
Good thing that it wasn't recovered by someone else who likely would have cracked it out and sold it as a common silver dime, and thrown out the broken holder.
Moving in a few months... adding this to the list of "To Do"
Very informative
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Just as an added thing to think about when you move.
I ordered something and paid with PayPal. Although ALL of the addresses I could see were updated to my new address, the Seller called me as the address I gave him was different from the address PayPal had him set up to "ship to", even though that address did NOT show up on the my setup pages. Yep, the house I no longer live in, 900 miles away.
To make matters worse, I had to cancel the order, as after talking to the idiots at PayPal I couldn't change the ship-to address after it was paid for, AND, to make matters worse, the Seller gets dinged for the CC charge on the "return". What a racket.
FWIW, I used regular PayPal, and it was NOT a coin.
How do you purge all of your old addresses on PayPal? I don't know. I had to make that call, and I'm still concerned for next time.
The funny thing is, all eBay purchases I've made since the address change haven't been a problem, even though they are paid with payPal.
Go figure.
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