Do you routinely surrender your ID for a coin sent via Fed Ex ?
CommemDude
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Just received a 600 dollar coin from a major auction house, Fed Ex driver threatened to take it back unless I let him photograph my drivers license. If this happens to you, say you don't have a drivers license and enter a false birthday into their hand held device and sign for the package. Driver says the auction house wants a photo ID to complete delivery, not Fed Ex.
Dr Mikey
Commems and Early Type
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Never had that happen.
Once, FedEx said they couldn’t deliver (actually, they didn’t even try) and brought the package to Walgreens for pickup. Walgreens needed an ID for me to pickup (and rightly so). Though that ID didn’t have my delivery address, Walgreens didn’t care as long as my name was correct.
Now I have FedEx deliver to my PO Box using street addressing. And I no longer have problems because the post office signs for me.
I'm not sure how upset to be about this. I'll have to sleep on this one...
So many people complain about misdelivered or lost packages and here the sender/deliverer is ensuring that the right person gets the package.
This is normal for deliveries that are requesting an adult signature: https://www.fedex.com/en-us/customer-support/faqs/receiving/delivery/driver-scan-id.html
Adult signature is typically only requested when somebody is shipping age-restricted item like tobacco or alcohol, but it seems in this case the seller requested it, perhaps on accident?
Never had that happen. Did you check with the auction house? Seems extreme, but then….
I agree that this could be useful in theory to ensure that the intended recipient actually receives it, but there are two issues:
What does the auction house say when you ask them about opting out of this requirement?
Edited: I am going to have to work on my typing speed. Once again, someone else was faster than I was. This time, it was @oldabeintx.
Wow - no! I’m lucky to have a top notch 5* FedEx driver on my route. He even hands me the package @ the front door & signs for me!
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never happened here (yet), its a changing by the week
Did he say the recipient needed to be the addressee, or was he just requiring proof of identity of whoever took delivery?
In any case, it seems to be a requirement of the sender, or perhaps their insurance company.
It's one thing to show your ID to verify that when you open the door to your own house you are in fact the person receiving the coin, or that you are over 21 for alcohol delivery, but it is now routine for Fed Ex to use the camera on their hand held device and announce they must photograph your driver's license.
This occurred recently again to me with a recent 5k delivery of gold, so it's not a fluke. I am relaying this information to let you know that he accepted my date of birth (!) and signature as an alternative, which I advise you to use should this happen to you. Also, do not permit him to photograph you receiving the package if it's in your home...... in public at their Fed Ex store I guess you'd be out of luck.
It should not be hard to comprehend that any governmental agency can subpoena Fed Ex records if they discover they need your face in their facial recognition files.
Commems and Early Type
My FedEx driver comes twice a week and knows my birthday so he types it in before I get to the door to sign the little FedEx portable computer tablet. I've never been asked for photo ID.
@CommemDude which auction house required this of you? I've purchased from several (Heritage, Stacks, GC, Goldbergs, Scotsman, to name five) and never had that requirement.
I do know how upset I'm going to be about this: not at all. I have given my DL to all sorts of shops over the years (back in the days I used to write checks) and it's not something I hold closely (as I do my SSN - which I refuse to put on the intrusive forms in, say, doctors' offices).
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If you have a DL or passport then the feds already have your photo.
You can specify which shipping option you want at Heritage and Stacks.
Or you can force USPS by only giving them a PO Box as your address.
Edited to add: By the way, if you buy internationally, and your item is over $2500 requiring formal Customs entry, you will be required to file Form 5106 which requires your SSN. How's that for privacy?
Thanks JBK, you have a good point, they already have our faces and drivers license numbers in that big computer out in the desert, but I dont think I want Fed Ex employees and ______Auctions or ________Gold and Bullion to have it as well.
Commems and Early Type
I just checked and was told Heritage doesn't require that FedEx photographs recipients' drivers licenses.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
As I suspected, although the OP did not specify Heritage as the culprit. It is almost certainly FedEx, to defend against claims that packages were not delivered, or were stolen after being left. It's a signature and a picture. Not the end of the world.
All of our information is already out there for the taking. 2FA and frozen credit reports are our last defense. Not telling FedEx to get lost when they want to document who they are handing an expensive shipment to.
Sending using adult signature is a requirement of some 3rd party insurance companies, and adult signature requires that the recipient show proof of ID.
Coin Rarities Online
I for one am as protective as possible about my details/image outside of the government agencies that already have it. I'm more concerned about private facial recognition databases. No need to feed that beast.
They ask me my birth date. They don’t even know my damn birth date.
Whip out your phone and take a picture of him "just to be sure".
FedEx is a spy agency at this point.
https://muscalaw.com/blog/fedexs-secretive-police-force-aids-building-ai-car-surveillance-network#:~:text=Forbes%20has%20uncovered%20that%20FedEx,a%20practice%20Flock%20maintains%20with
That, I understand and have heard before. But it seems that FedEx taking a photo of a driver’s license is going a step further.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
I had FedEx hold a package for me recently at the local FedEx store because I knew I wouldn’t be home and the notification text said it required a signature. They made me show my drivers license before handing me the package. I thought this was normal and part of the security policy to make sure they were giving the package to the right person. It was a package from PCGS with a coin in it that I had submitted.
Mr_Spud
There's a difference between showing it and taking a picture of it, which seems over the top to me.
For Pete’s sake contact the auction house, we may actually learn something.
I called the auction house and was told that Fed Ex policy is to scan either the front or reverse bar code of your drivers license when delivering a coin for them, OR obtain your date of birth, and of course signature, which is what I had to provide to get the driver to leave the coin. She implied that when they insure coins using Fed Ex, they are fully aware of this Fed Ex policy as she offered to send the coins insured via USPS next time if I wasn't happy with Fed Ex.
TWO different drivers now have tried to insist that they need a picture of my drivers license, and I suspect they will try this until you say "no, return the coin", as I did, and at that point will offer to accept your date of birth that you personally enter into their handheld device, which makes no sense because of course you are not going to give them your real date of birth.
For those who think its fine to surrender your drivers license or even your date of birth to a Fed Ex driver and have it stored in god- knows- what data base, go for it. My pupose was to inform before you are caught off guard at your own front door with a demand to photograph your drivers license
Commems and Early Type
Why dont you just name what “major auction firm” your talking about instead of us speculating which firm it is?
Thefts are a major problem; I have no problem with this. As the Silicon Valley big wigs used to say; privacy is a thing of the past, get over it.
The above indicates that the auction house rep said it was FedEx policy, whereas in your first post the FedEx driver said "the auction house wants a photo ID to complete delivery". So I'm wondering, could it be that the auction house merely wants the drivers to be shown proof of identity but they're requiring more than that (to be able to take a photograph)?
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
Fed-X has been scanning my drivers license for over a year now, maybe longer, it is the auction house service that they use for Fed-X.
AND, I believe I had to show this for a Heritage auction package, I think
I know for sure S&B requires it
Edited to add
I asked the Fed-x driver if I could use a ID card and she said yes
Mike
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FedEx is, IMO, an absolutely horrible shipping company. More often than not, they don't deliver a package, pretending that the tried, and, after I stayed home all day, bring it back to the depot. Rinse and repeat the next day.
I go to great lengths to avoid having something sent FedEx. UPS never has that issue with me.
They certainly are. It's to protect themselves against claims they mishandled the delivery. You can't blame them, given the proliferation of fraud, both with packages being stolen AND with people fraudulently claiming they did not receive them.
Kind of hard to make a claim when a driver captures both a signature and a photo ID of the person signing. With all the database hacks in recent memory, this hardly seems worth getting excited about.
Just assume everything, including SSNs, is already out there, because it is, and proceed accordingly. FedEx having an image of your drivers license in not going to materially increase your risk of being a victim of identity theft or fraud.
@124Spider
It must be a location problem, I've had nothing but great service from them, I get the same person all the time, on a first name basis.
Mike
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There’s no such thing as a good shipping company, they’re all horrible.
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This is a true statement.
The only time I’ve ever had to show my ID is when I went to the main hub to pick up my package that was sitting on a truck, because I didn’t want to wait an additional two days for it to be delivered. I gladly complied.
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Don't think I've ever bought anything valuable enough for the auction house to care.
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FedEx delivered a $2200 coin today in my name.
I wasn't home, he asked my wife to sign.
They have never asked for ID from either one of us.
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First of all, yes they will ask for a DL but any ID will do. Once I presented a passport and the guy was irritated because he couldn't just scan it. Another time they asked for a DL and I said I'd have to go get it and they said, or you can just tell me your DOB. I'm pretty sure they just want/need evidence of delivery because the sender paid for that service.
I don’t necessarily object to it and can certainly understand the reasoning behind it. I’m just puzzled by the apparent conflicting statements by the auction house and the FedEx driver(s) as to who’s actually requiring it.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
I have people send me FedEx packages to my PO, too, but the chain of custody ends when someone in the post office signs for it on my behalf, at which time I'm liable for it. If they wanted to help themselves to it, I'm not sure what recourse I'd have. I hope never to find out.
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When shipping by Fedex you can ask for No signature required, Indirect Signature Required, Direct Signature Required or Adult Signature Required. Only the last one requires them to ask for your ID.
Though of course what actually happens is entirely at the mercy of the driver, and so some may go above and beyond, and others may just chuck the package in the bushes no matter how many times you tell them to cut it out.
Coin Rarities Online
I suspect that the FedEx driver didn’t want the confrontation and passed the blame on the shipper.
It’ seems we need to get used to photo evidence of service performed becoming more the norm.
In the auto repair industry we are now having to take pictures and/or videos of parts replaced, pre inspection photos and to document diagnostic tests performed and inspections. Some of this is to help the customers see the issues, but just as much is for CYA reasons. Recently had a customer try a chargeback for half the price of spark plug replacement because they didn’t think we changed the three spark plugs under the intake plenum.
We showed the cc company photos of car and old parts and resolved it.
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Yup. My bet is that the FedEx driver either does not know what they are talking about, or they are deflecting. There is no way they are collecting drivers license images on a delivery-by-delivery basis, based on specific instructions from the shipper. I think they are capturing them on all signature required deliveries, in order to document just who is signing in case there is an issue later.
After all, why would the shipper need the license? It would be the carrier on the hook if they collect a signature from a rando, and the recipient later claims the item was never received.
This is true, but FedEx does not deliver to PO Boxes. If you are using street addressing, you are specifically authorizing the post office employees to sign on your behalf, and you certainly will be SOL if your package disappears, because whoever steals it will swear it was placed in your box.
If you hope to never find out, you need to not use FedEx or UPS to deliver signature required items to your PO Box.
We live, relatively, in the boonies. It's easier for the driver to not bother finding us than it is to drive to our house, when they may not have another delivery within a couple of miles. Since it happens repeatedly, and I always register a complaint, I have to conclude that FedEx doesn't care, so I try very hard to use UPS.
Actually, with high value items, it is usually the shipper insisting on Adult Signature Required in order to head off potential claims related to undelivered items. They will either flat out refuse requests for anything else, or only do so with a waiver for any liability for lost, stolen, or otherwise undelivered items.
Who among us would accept that liability in return for convenience on a high value item? If a driver chucks an Adult Signature Required high value package in a bush and it is later reported undelivered, you can be sure they will be a statistic in the following week's unemployment claims report as FedEx has to write a check to the shipper to cover the loss.
I had received many FedEx delivery from SB at home. FedEx never ask for ID, only ask to sign. They used to drop it if no one home but don't do that anymore.