8 months after sending Registered mail

Herb_T

My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Walkerfan

Wow, just wow!

That is very concerning whether it be to a coin dealer or a coin collector!

Doesn’t make me feel too secure, when shipping….

M4Madness

With the paper trail of registered mail, the post office should have known exactly where the package was. I wonder if it fell behind something? Either way, they knew the last point of contact.

PerryHall

@Herb_T said:
I made an insurance claim, need to send USPS their insurance money back.

After all they put you through, you should let them come to you looking for it.

Herb_T

Stuff happens. When I got an email from PCGS about two submittals, I thought, “I haven’t sent in anymore coins”. Then after I thought about it and looked in my lost coins file, sure enough there they were listed.

DocBenjamin

@PerryHall said:

@Herb_T said:
I made an insurance claim, need to send USPS their insurance money back.

After all they put you through, you should let them come to you looking for it.

Except they might bring a paddy wagon.

MWallace

It was a "Mechanical Error".

leothelyon

Been there! And it's annoying when it happens. I wouldn't say anything/bring it up with the PO.....let them figure it out.

Leo

JBK

Hey. No one said registered mail was fast, just that it would get there safely.

johnny9434

It's some sorta conspiracy 👎

logger7

@Herb_T said:
My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Or send it to the usps insurance denial victims fund.

Herb_T

@M4Madness said:
With the paper trail of registered mail, the post office should have known exactly where the package was. I wonder if it fell behind something? Either way, they knew the last point of contact.

I talk with the Postal Inspector who said everything was done properly…..I’m guessing that just got sat aside until someone tripped over it….and got it on its merry way. Unfortunately I recently tossed my stuff on it. Go figure!

Copperindian

USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

jmlanzaf

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

Copperindian

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

After 8 months, there was too much of an element of luck for it to be “safest & most secure” - JMO.

Herb_T

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

I had given up!

BLUEJAYWAY

Return the funds via "postage due" mail.

jmlanzaf

@rnkmyer1 said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

After 8 months, there was too much of an element of luck for it to be “safest & most secure” - JMO.

They didn't say fast...

GRANDAM

How hard was it to get the claim paid by the USPS?

Herb_T

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

I had given up!> @GRANDAM said:

How hard was it to get the claim paid by the USPS?

They only paid for what I had “receipts”, like purchases from auction houses where I could show how it was paid (credit card). I had bought one coin from an established numismatist that they denied. I had to submit a claim appeal with lots of documentation that they allowed and paid. Patience is required for sure.

I should add that I had bought some coins from forum members and that was no go.

Bikergeek

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

Agree with @jmlanzaf here. The slogan didn't say it was "the quickest." Glad that your lost baby was found, @Herb_T!

I had one coming to me that was slooooww in arriving and after I hollered at the USPS a few times they said they'd hunt it down. They sent me a survey and said "how did we do in hunting it down?" (my phrasing) and I blasted them for NOT actually hunting it down... and the next day it arrived. The package had black machine roller marks on it, like it'd been jammed into a mechanical gadget that failed to disgorge it. (I tried to go back and say nice things on the survey, but it wouldn't let me edit it... ooops)

thebeav

Wow, that's something.
Sending registered to Alaska is also an experience. The package will sit somewhere while they must ask everyone, "You going anywhere near Alaska?"......"Nope'.....

jmlanzaf

@Bikergeek said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

Agree with @jmlanzaf here. The slogan didn't say it was "the quickest." Glad that your lost baby was found, @Herb_T!

I had one coming to me that was slooooww in arriving and after I hollered at the USPS a few times they said they'd hunt it down. They sent me a survey and said "how did we do in hunting it down?" (my phrasing) and I blasted them for NOT actually hunting it down... and the next day it arrived. The package had black machine roller marks on it, like it'd been jammed into a mechanical gadget that failed to disgorge it. (I tried to go back and say nice things on the survey, but it wouldn't let me edit it... ooops)

I sent a $20k and a $10k comic via registered last week. I earned the customers that it could be slow, but it always gets there. [Not that 8 months isn't both unusual and ridiculous.] There's no more secure, cost effective way to ship high value packages.

It cost $84 (corrected) for the $20k package [FedEx wanted $180.] It did arrive in only 4 days in NYC. FWIW

rte592

@Herb_T said:
My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Technically if you got paid off on the insurance... doesn't USPS now own the coin?

jmlanzaf

@rte592 said:

@Herb_T said:
My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Technically if you got paid off on the insurance... doesn't USPS now own the coin?

Yes! At least the ones they paid the claim on.

mr1931S

USPS continues to impress less and less with each passing day.
It starts at the top. Basic physics: s**t flows downhill.

MetroD

@jmlanzaf said:

@rte592 said:

@Herb_T said:
My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Technically if you got paid off on the insurance... doesn't USPS now own the coin?

Yes! At least the ones they paid the claim on.

USPS DMM, Section 609, Sub-Section 5.7:

Link: https://pe.usps.com/text/dmm300/609.htm#ep1097274

jmlanzaf

@MetroD said:

@jmlanzaf said:

@rte592 said:

@Herb_T said:
My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Technically if you got paid off on the insurance... doesn't USPS now own the coin?

Yes! At least the ones they paid the claim on.

USPS DMM, Section 609, Sub-Section 5.7:

Link: https://pe.usps.com/text/dmm300/609.htm#ep1097274

Yes. Exactly.

Mr_Spud

Well, I wouldn’t do anything until the coins get graded and then get shipped back to you and are in your possession.

PerryHall

@Herb_T said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

I had given up!> @GRANDAM said:

How hard was it to get the claim paid by the USPS?

They only paid for what I had “receipts”, like purchases from auction houses where I could show how it was paid (credit card). I had bought one coin from an established numismatist that they denied. I had to submit a claim appeal with lots of documentation that they allowed and paid. Patience is required for sure.

I should add that I had bought some coins from forum members and that was no go.

Sounds like the USPS goes out of their way to deny legitimate claims after they lose or steal an insured package. How can you insure a rare coin that's been in your family for several generations if they require a receipt?

bsshog40

@MetroD said:

@jmlanzaf said:

@rte592 said:

@Herb_T said:
My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Technically if you got paid off on the insurance... doesn't USPS now own the coin?

Yes! At least the ones they paid the claim on.

USPS DMM, Section 609, Sub-Section 5.7:

Link: https://pe.usps.com/text/dmm300/609.htm#ep1097274

I wonder if the Price Guide showed lesser value than insurance value, if you could get more money back due to depreciation while in usps possession?

jmlanzaf

@bsshog40 said:

@MetroD said:

@jmlanzaf said:

@rte592 said:

@Herb_T said:
My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Technically if you got paid off on the insurance... doesn't USPS now own the coin?

Yes! At least the ones they paid the claim on.

USPS DMM, Section 609, Sub-Section 5.7:

Link: https://pe.usps.com/text/dmm300/609.htm#ep1097274

I wonder if the Price Guide showed lesser value than insurance value, if you could get more money back due to depreciation while in usps possession?

I'm not sure you'd want to spend months in negotiation over that. If the price guide went up, would you want to pay more than the insurance value to get them back?

bsshog40

@jmlanzaf said:

@bsshog40 said:

@MetroD said:

@jmlanzaf said:

@rte592 said:

@Herb_T said:
My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Technically if you got paid off on the insurance... doesn't USPS now own the coin?

Yes! At least the ones they paid the claim on.

USPS DMM, Section 609, Sub-Section 5.7:

Link: https://pe.usps.com/text/dmm300/609.htm#ep1097274

I wonder if the Price Guide showed lesser value than insurance value, if you could get more money back due to depreciation while in usps possession?

I'm not sure you'd want to spend months in negotiation over that. If the price guide went up, would you want to pay more than the insurance value to get them back?

I hear ya! It was more of a joke. Forgot to add my lol. Lol

logger7

I've never had an express not get there intact. I'd think that a notarized letter stating value would be enough in a business where all we have is our word on insurance claims.

There is also a one day delivery option that FedEx offers: https://www.fedex.com/en-us/shipping/same-day.html

This was your original thread on the lost parcel: https://forums.collectors.com/discussion/1099713/lighting-struck-theft/p1

DocBenjamin

@PerryHall said:

@Herb_T said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

I had given up!> @GRANDAM said:

How hard was it to get the claim paid by the USPS?

They only paid for what I had “receipts”, like purchases from auction houses where I could show how it was paid (credit card). I had bought one coin from an established numismatist that they denied. I had to submit a claim appeal with lots of documentation that they allowed and paid. Patience is required for sure.

I should add that I had bought some coins from forum members and that was no go.

Sounds like the USPS goes out of their way to deny legitimate claims after they lose or steal an insured package. How can you insure a rare coin that's been in your family for several generations if they require a receipt?

Pre shipment appraisal.

jmlanzaf

@logger7 said:
I've never had an express not get there intact. I'd think that a notarized letter stating value would be enough in a business where all we have is our word on insurance claims.

There is also a one day delivery option that FedEx offers: https://www.fedex.com/en-us/shipping/same-day.html

This was your original thread on the lost parcel: https://forums.collectors.com/discussion/1099713/lighting-struck-theft/p1

It's insurance that's the problem of you don't have a private insurance plan.

BStrauss3

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

Read it again - no where does it say SPEEDY

rte592

@MetroD said:

@jmlanzaf said:

@rte592 said:

@Herb_T said:
My package shows up at PCGS. Go figure! I made an insurance claim, need to send USPS their insurance money back.

Technically if you got paid off on the insurance... doesn't USPS now own the coin?

Yes! At least the ones they paid the claim on.

USPS DMM, Section 609, Sub-Section 5.7:

Link: https://pe.usps.com/text/dmm300/609.htm#ep1097274

So make your Best argument to buy it back at face value

Jacques_Loungecoque

@BStrauss3 said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

Read it again - no where does it say SPEEDY

No, it absolutely doesn’t say speedy. It also doesn’t say 2/3 of a year.

Copperindian

@BStrauss3 said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

Read it again - no where does it say SPEEDY

8 months is NOT “safe & secure” imo. That was my issue.

jmlanzaf

@rnkmyer1 said:

@BStrauss3 said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

Read it again - no where does it say SPEEDY

8 months is NOT “safe & secure” imo. That was my issue.

It's under lock and key. Registered mail doesn't sit out in the open.

Namvet69

I'm sure you'd rather have the coins than the payout. The USPS rule says so, can't put a $ amount on 8 lost months.

MFeld

@jmlanzaf said:

@Bikergeek said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

Agree with @jmlanzaf here. The slogan didn't say it was "the quickest." Glad that your lost baby was found, @Herb_T!

I had one coming to me that was slooooww in arriving and after I hollered at the USPS a few times they said they'd hunt it down. They sent me a survey and said "how did we do in hunting it down?" (my phrasing) and I blasted them for NOT actually hunting it down... and the next day it arrived. The package had black machine roller marks on it, like it'd been jammed into a mechanical gadget that failed to disgorge it. (I tried to go back and say nice things on the survey, but it wouldn't let me edit it... ooops)

I sent a $20k and a $10k comic via registered last week. I earned the customers that it could be slow, but it always gets there. [Not that 8 months isn't both unusual and ridiculous.] There's no more secure, cost effective way to ship high value packages.

It cost $60 for the $20k package [FedEx wanted $180.] It did arrive in only 4 days in NYC. FWIW

A $60 charge for a $20,000 package is less than I would have expected. Is that their standard rate or do you have a top secret way to save on shipping?

jmlanzaf

@MFeld said:

@jmlanzaf said:

@Bikergeek said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

Agree with @jmlanzaf here. The slogan didn't say it was "the quickest." Glad that your lost baby was found, @Herb_T!

I had one coming to me that was slooooww in arriving and after I hollered at the USPS a few times they said they'd hunt it down. They sent me a survey and said "how did we do in hunting it down?" (my phrasing) and I blasted them for NOT actually hunting it down... and the next day it arrived. The package had black machine roller marks on it, like it'd been jammed into a mechanical gadget that failed to disgorge it. (I tried to go back and say nice things on the survey, but it wouldn't let me edit it... ooops)

I sent a $20k and a $10k comic via registered last week. I earned the customers that it could be slow, but it always gets there. [Not that 8 months isn't both unusual and ridiculous.] There's no more secure, cost effective way to ship high value packages.

It cost $60 for the $20k package [FedEx wanted $180.] It did arrive in only 4 days in NYC. FWIW

A $60 charge for a $20,000 package is less than I would have expected. Is that their standard rate or do you have a top secret way to save on shipping?

I pulled the receipt. I forgot i had some postage on it and the total was actually $84. I shall correct it.

MFeld

@jmlanzaf said:

@MFeld said:

@jmlanzaf said:

@Bikergeek said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

Agree with @jmlanzaf here. The slogan didn't say it was "the quickest." Glad that your lost baby was found, @Herb_T!

I had one coming to me that was slooooww in arriving and after I hollered at the USPS a few times they said they'd hunt it down. They sent me a survey and said "how did we do in hunting it down?" (my phrasing) and I blasted them for NOT actually hunting it down... and the next day it arrived. The package had black machine roller marks on it, like it'd been jammed into a mechanical gadget that failed to disgorge it. (I tried to go back and say nice things on the survey, but it wouldn't let me edit it... ooops)

I sent a $20k and a $10k comic via registered last week. I earned the customers that it could be slow, but it always gets there. [Not that 8 months isn't both unusual and ridiculous.] There's no more secure, cost effective way to ship high value packages.

It cost $60 for the $20k package [FedEx wanted $180.] It did arrive in only 4 days in NYC. FWIW

A $60 charge for a $20,000 package is less than I would have expected. Is that their standard rate or do you have a top secret way to save on shipping?

I pulled the receipt. I forgot i had some postage on it and the total was actually $84. I shall correct it.

That still doesn’t sound bad to me.
And unless I’m mistaken, even if you paid FedEx the $180, unless their policy has changed, you wouldn’t have been covered for anywhere close to the full value.

mr1931S

@PerryHall said:

@Herb_T said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

I had given up!> @GRANDAM said:

How hard was it to get the claim paid by the USPS?

They only paid for what I had “receipts”, like purchases from auction houses where I could show how it was paid (credit card). I had bought one coin from an established numismatist that they denied. I had to submit a claim appeal with lots of documentation that they allowed and paid. Patience is required for sure.

I should add that I had bought some coins from forum members and that was no go.

Sounds like the USPS goes out of their way to deny legitimate claims after they lose or steal an insured package. How can you insure a rare coin that's been in your family for several generations if they require a receipt?

What you could do to have ready as evidence in case you have to make a claim is photodocument the family heirloom coin. Take a picture of Redbook price. Use whatever price guide gives you the highest dollar number. One could also get a professional appraisal done, put into writing and signed.

logger7

@mr1931S said:

@PerryHall said:

@Herb_T said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

I had given up!> @GRANDAM said:

How hard was it to get the claim paid by the USPS?

They only paid for what I had “receipts”, like purchases from auction houses where I could show how it was paid (credit card). I had bought one coin from an established numismatist that they denied. I had to submit a claim appeal with lots of documentation that they allowed and paid. Patience is required for sure.

I should add that I had bought some coins from forum members and that was no go.

Sounds like the USPS goes out of their way to deny legitimate claims after they lose or steal an insured package. How can you insure a rare coin that's been in your family for several generations if they require a receipt?

What you could do to have ready as evidence in case you have to make a claim is photodocument the family heirloom coin. Take a picture of Redbook price. Use whatever price guide gives you the highest dollar number. One could also get a professional appraisal done, put into writing and signed.

As far as I know, the usps just wants an actual invoice for a transaction and work off that.

jmlanzaf

@logger7 said:

@mr1931S said:

@PerryHall said:

@Herb_T said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

I had given up!> @GRANDAM said:

How hard was it to get the claim paid by the USPS?

They only paid for what I had “receipts”, like purchases from auction houses where I could show how it was paid (credit card). I had bought one coin from an established numismatist that they denied. I had to submit a claim appeal with lots of documentation that they allowed and paid. Patience is required for sure.

I should add that I had bought some coins from forum members and that was no go.

Sounds like the USPS goes out of their way to deny legitimate claims after they lose or steal an insured package. How can you insure a rare coin that's been in your family for several generations if they require a receipt?

What you could do to have ready as evidence in case you have to make a claim is photodocument the family heirloom coin. Take a picture of Redbook price. Use whatever price guide gives you the highest dollar number. One could also get a professional appraisal done, put into writing and signed.

As far as I know, the usps just wants an actual invoice for a transaction and work off that.

They will accept a number of different documentations, but some are harder to sell them in than others. An invoice usually sold right through but an objective appraisal also usually goes through without trouble. Things like price guides will be a much harder sell, especially for raw coins.

MetroD

@logger7 said:

@mr1931S said:

What you could do to have ready as evidence in case you have to make a claim is photodocument the family heirloom coin. Take a picture of Redbook price. Use whatever price guide gives you the highest dollar number. One could also get a professional appraisal done, put into writing and signed.

As far as I know, the usps just wants an actual invoice for a transaction and work off that.

The USPS DMM has a clause specific to numismatic items that appears to provide alternate methods for determining FMV.

Section 609, Sub-Section 4.1.g

Link: https://pe.usps.com/text/dmm300/609.htm#ep1097212

Edited to add:
jmlanzaf beat me to it.

DocBenjamin

@jmlanzaf said:

@MFeld said:

@jmlanzaf said:

@Bikergeek said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

Agree with @jmlanzaf here. The slogan didn't say it was "the quickest." Glad that your lost baby was found, @Herb_T!

I had one coming to me that was slooooww in arriving and after I hollered at the USPS a few times they said they'd hunt it down. They sent me a survey and said "how did we do in hunting it down?" (my phrasing) and I blasted them for NOT actually hunting it down... and the next day it arrived. The package had black machine roller marks on it, like it'd been jammed into a mechanical gadget that failed to disgorge it. (I tried to go back and say nice things on the survey, but it wouldn't let me edit it... ooops)

I sent a $20k and a $10k comic via registered last week. I earned the customers that it could be slow, but it always gets there. [Not that 8 months isn't both unusual and ridiculous.] There's no more secure, cost effective way to ship high value packages.

It cost $60 for the $20k package [FedEx wanted $180.] It did arrive in only 4 days in NYC. FWIW

A $60 charge for a $20,000 package is less than I would have expected. Is that their standard rate or do you have a top secret way to save on shipping?

I pulled the receipt. I forgot i had some postage on it and the total was actually $84. I shall correct it.

Did you pay full price for the added postage or was it 70 cent on the dollar Ebay stuff that you have to moisten with a sponge?

jmlanzaf

@DocBenjamin said:

@jmlanzaf said:

@MFeld said:

@jmlanzaf said:

@Bikergeek said:

@jmlanzaf said:

@rnkmyer1 said:
USPS: “Registered mail is the safest, most secure method to ship your valuable packages”. Uh, sure, whatever they say!

It got there.

Agree with @jmlanzaf here. The slogan didn't say it was "the quickest." Glad that your lost baby was found, @Herb_T!

I had one coming to me that was slooooww in arriving and after I hollered at the USPS a few times they said they'd hunt it down. They sent me a survey and said "how did we do in hunting it down?" (my phrasing) and I blasted them for NOT actually hunting it down... and the next day it arrived. The package had black machine roller marks on it, like it'd been jammed into a mechanical gadget that failed to disgorge it. (I tried to go back and say nice things on the survey, but it wouldn't let me edit it... ooops)

I sent a $20k and a $10k comic via registered last week. I earned the customers that it could be slow, but it always gets there. [Not that 8 months isn't both unusual and ridiculous.] There's no more secure, cost effective way to ship high value packages.

It cost $60 for the $20k package [FedEx wanted $180.] It did arrive in only 4 days in NYC. FWIW

A $60 charge for a $20,000 package is less than I would have expected. Is that their standard rate or do you have a top secret way to save on shipping?

I pulled the receipt. I forgot i had some postage on it and the total was actually $84. I shall correct it.

Did you pay full price for the added postage or was it 70 cent on the dollar Ebay stuff that you have to moisten with a sponge?

I sell it on ebay for under 70% if you need any. It's from my hoard, probably paid 50%. I sell stamps as well as coins.