Eight weeks
DollarAfterDollar
Posts: 3,214 ✭✭✭✭✭
In QA.
That's the post.
If you do what you always did, you get what you always got.
2
DollarAfterDollar
Posts: 3,214 ✭✭✭✭✭
Comments
You need to call, that’s the response
Been there, done that.
Curious what PCGS said?
They said the call log is full Please try again tomorrow.
They said to ride it out until the 31st and if it's not shipped by then, then they'll put an "expedite" on it. I don't believe they have the ability to locate one certain order.
I have submissions for so-called dollars that were received Oct 12th, Nov 4th, and Nov 7th and all are still in grading, not even to QA yet. This is the response I received a few days ago after patiently waiting 4-5 months and asking for any update. Time is not a factor.
Hello,
Thank you for contacting PCGS Customer Care.
As for Order #xxxxxx, it appears that this was sent in for the Special Issues service level, and unfortunately that service level does not have an estimated turnaround time. As we do try to process orders quickly, as with this specific service level there is no timeframe.
Please let me know if you have any further questions.
Thank you
Sincerely,
My US Mint Commemorative Medal Set
Seems some orders move quickly, others become mired down for a while... I have been watching these posts here, but no distinct pattern emerges. Good luck to all... Cheers, RickO