Cards damaged in grading process
My last order had 13 or 14 cards damaged at some point in the grading process. The top right corner on all the cards was scuffed. When this happened to me on a card in a previous order, PSA contacted me, waived the fee, and discounted the order based on market value of damaged card. Not the case this time. Adding insult to injury, I don't feel I can sell some of the cards with the established grade since the damage looks worse than the Mint 9 assigned. The card on right in first image is Cert #70864195 and that type of corner damage is not consistent with a Mint grade. What, if anything, can I do? I emailed CS and got the 15 days for response notice.