Best Way to Handle eBay Coin Charge Backs
Wanted to get the opinion from some of the more experienced eBay sellers here. I sold a $360 PCGS coin on 8/3 which USPS shows as delivered 8/8 to Maryland. The buyer left positive feedback. Today, the buyer filed a charge back with their credit company company for "charge not recognized". The charge back is outside of the eBay dispute process. The buyer has not responded to my message asking for a description of the problem and reason for the charge back.
I have read on the eBay forums that these charge backs from buyers nearly impossible to win and are a common scam. Buyer has 1,700+ feedback and has been a member since 2002. It appears that the buyer used to sell coins themselves.
If I do lose, can I file a police report in Maryland and have PCGS mark the coin as stolen? The coin is a modern that if cracked out would lose most of it's value. Has anyone tried small claims court from afar? Hate to jump to these type of potential resolutions, but it feels like a scam.