Inadvertent Registry Set Retirement

keoj

I check my registry set infrequently. I checked it tonight and noticed that it was retired. I'm pretty sure I didn't retire it. is there an independent situation that might cause this? Thanks.

keoj

MasonG

There's a "PCGS Set Registry Forum". You might get an answer quicker there.

keoj

oops.... sorry about that.

regards,. keoj

lilolme

I found the below under removal request. Notice the 2nd to last paragraph.

I also noticed there is a new logon/login so not sure if that could have messed with anything.
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Should you attempt to add an item and you receive a message telling you that the item is currently owned by another member, please submit a Removal Request by checking the appropriate box(es) on the notification and clicking the “Send Email” button. This will send an email and a notification to the current registered owner of the item asking that they release the item so that the new owner can add it. Your name will not be sent to the other member. Please allow three business days for the former owner to release the item. If, after three business days, the inventory item has not been removed, please submit personal, dated, images of the front and back of the item showing the full PCGS label and full PCGS holder. You can do so by clicking the Activity link within your Registry, then by clicking the “Upload” button directly next to the pending Removal Request. "Personal, dated" examples would be a picture of the item in front of today's newspaper showing the date or in front of the automated Removal Request email you received. Images taken from auction house websites, online sellers or cropped from other sources will not be accepted. Images must be clear, and all information must be legible. Blurry or unclear images will not be accepted.

We reserve the right to remove an item from your inventory prior to the three-business day requirement at our discretion. Items with an NFC chip will be automatically released if the new owner adds the item by tapping the NFC chip with their smart device. The item is automatically released and available for the new owner to add as they have the item in their physical possession. You have the option of “locking” your inventory for a limited amount of time, if your inventory is locked, an item within your inventory will not be automatically removed when the item is tapped by a device with an NFC chip reader. If you are exhibiting your items or you are selling them at a physical location, such as a collectible show, locking your inventory will allow your items to remain in your Registry even if someone taps the NFC chip. The “lock” will automatically be removed after the pre-set timeframe has expired.

Registry members are urged to delete their sets or items from the Registry soon after sets or items are sold in order to release the certification numbers for other members who may have purchased the items and wish to register them. If after 3 business days from receiving a Removal Request you have not deleted a sold item from your set(s) and inventory and your set is 90% complete or greater, your entire set will be retired. Contact Set Registry customer service to have your set reinstated to active.

You can track your submitted and received Removal Requests, along with other pending requests, by visiting your Activity page while logged in to your PCGS Set Registry.

amwldcoin

If you failed to release an item in your Registry Set that you sold they can retire(maybe will) your set. It happened to me awhile back.

MasonG

@keoj said:
oops.... sorry about that.

regards,. keoj

No apology needed, I just thought the guys over there might be more likely to know.