Mis routed submission? To Mission Viejo post office?

ad4400

Last week I sent in a submission to our hosts. Tracking shows it made it to a USPS facility in NewPort Beach but now the tracking is showing the package delivered to a Post Office in Mission Viejo. Is this our Hotst's new in-take PO? Anyone else have a package end up or sit in the Post Office in Mission Viejo? Its been there since the early morning of 5/16, and am beginning to wonder if it is time to worry.

Any thoughts are much appreciated!

MetroD

Cannot help with any recent logistic information.

Notwithstanding, I suggest trying "find my package". PCGS scans all packages upon receipt. You can query these records, and confirm arrival, via USPS tracking number.

To do this, log into your PCGS account. "Find my package" is the second option under "my account" on the tool bar.

Goldbully

Never had that happen. Newport Beach is the final PO.

Sometimes mail gets diverted to a nearby PO, but that's a USPS logistical error.

I'm sure it will be straightened in a short time, as I've had similar experiences with USPS.

I assume you sent USPS priority mail.

ad4400

Yes Goldbully, Priority Mail. No tracking at PCGS yet, and yes the concern was after being a stone's throw away, it took a detour. I've had a handful of incoming packages take such a detour, vast majority with happy outcomes, but a small handful were never to be seen again.

Goldbully

@ad4400 said:
Yes Goldbully, Priority Mail. No tracking at PCGS yet, and yes the concern was after being a stone's throw away, it took a detour. I've had a handful of incoming packages take such a detour, vast majority with happy outcomes, but a small handful were never to be seen again.

There will not be any tracking at PCGS until your package is within the walls of the PCGS.

djm

Submissions are no longer sent to the P.O. Box in Newport Beach, CA.
They are sent to the physical address in Santa Ana CA. See instructions regarding mailing of packages.

Your submission was most likely forwarded, take @MetroD advice and use the find my package utility. The package is usually scanned within 24 hours of receipt.

Goldbully

@djm said:
Submissions are no longer sent to the P.O. Box in Newport Beach, CA.

When did this start? I've sent in three submissions in the past 8 weeks and all went to Newport Beach PO and were picked up by a PCGS agent .

Last one.....................

lermish

@djm said:
Submissions are no longer sent to the P.O. Box in Newport Beach, CA.
They are sent to the physical address in Santa Ana CA. See instructions regarding mailing of packages.

That is not correct. Courier packages (FedEx primarily) must go to the physical address. USPS still goes to PO Box.

MFeld

@ad4400 said:
Last week I sent in a submission to our hosts. Tracking shows it made it to a USPS facility in NewPort Beach but now the tracking is showing the package delivered to a Post Office in Mission Viejo. Is this our Hotst's new in-take PO? Anyone else have a package end up or sit in the Post Office in Mission Viejo? Its been there since the early morning of 5/16, and am beginning to wonder if it is time to worry.

Any thoughts are much appreciated!

Thought - ask PCGS directly.

djm

@lermish said:

@djm said:
Submissions are no longer sent to the P.O. Box in Newport Beach, CA.
They are sent to the physical address in Santa Ana CA. See instructions regarding mailing of packages.

That is not correct. Courier packages (FedEx primarily) must go to the physical address. USPS still goes to PO Box.

Look at the submission forms, before you post obsolete information.

Goldbully

From PCGS submission guidelines page.

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SHIPPING INSTRUCTIONS:

Ship via USPS Registered Mail (registered, insured) for safest delivery. Ship to: PCGS, P.O. Box 9458, Newport Beach, CA 92658.
If shipping via FedEx, ship to: PCGS, 1610 E. St. Andrew Place Ste. 150, Santa Ana, CA 92705.
Keep a copy of the shipment tracking number for your records.
No UPS or DHL shipments will be accepted.
Visit your PCGS Account page to check the status of your order.
We do not accept postage stamps for return shipping. In addition, we do not accept boxes or containers for the return of your order.

---

https://www.pcgs.com/submissionguide

lermish

@djm said:

Look at the submission forms, before you post obsolete information.

Uh...no. Separate from my personal experience over the last couple of weeks, there is this:

lermish

@djm said:

Look at the submission forms, before you post obsolete information.

Or if you really prefer the form...perhaps read all of it?