eBay coin should be the one pictured unless it states otherwise?
moursund
Posts: 3,207 ✭✭✭✭✭
... or is seller allowed to ship some other and lower grade coin, unless the eBay item specifically says you will get the coin pictured?
I rather think that, unless it says otherwise, you should get the pictured coin.
What say you?
100th pint of blood donated 7/19/2022 
. Transactions with WilliamF, Relaxn, LukeMarshal, jclovescoins, braddick, JWP, Weather11am, Fairlaneman, Dscoins, lordmarcovan, Collectorcoins, SurfinxHI, JimW. God so loved the world that he gave his only begotten son, that who so believeth in him should not perish but have everlasting life.
. Transactions with WilliamF, Relaxn, LukeMarshal, jclovescoins, braddick, JWP, Weather11am, Fairlaneman, Dscoins, lordmarcovan, Collectorcoins, SurfinxHI, JimW. God so loved the world that he gave his only begotten son, that who so believeth in him should not perish but have everlasting life.7
Comments
I agree with you. Coins should be as pictured or clearly say stock photo. I recently got a few walking Liberty halves that were much different from the photos. I was very disappointed and have not left feedback yet.
http://www.pcgs.com/SetRegistry/publishedset.aspx?s=142753
https://www.autismforums.com/media/albums/acrylic-colors-by-rocco.291/
i think the only time i don't think stock photo is necessary is when it is multi-item listing. it is nice for customers to put that in the there though. (stock image or the like) it is easy to see the stock image designation when looking at the thumbnails going down the list of items and if an image says stock and you are not looking for multi-item listings, it does save buyers the inconvenience of clicking on those listings but usually if we look enough, we can kinda remember who has a lot of those types of listings.
much to my amazement, i have had people ask me with multi-item listings, is the item in the picture the one they will receive. so i do my best to just put stock image in those listings.
otherwise, i think it is in ebay tos that the item pictured is the one that should be sent, unless otherwise agreed upon between buyer/seller or a seller risks a return/less than stellar feedback/stars etc.
Absolutely.
Yes. I can tell if something is stock or not, but it’s not that easy I study the pictures and contact seller. Sometimes they are happy to help.
I’m with you actual pictures or say so 😉🦫🙀
🎶 shout shout, let it all out 🎶
I usually don't buy from stock photos. I don't care for the idea of a seller being able to pick from stock and send me what they want. Usually stock photos are of a coin considerably in better condition that what is received.
My Original Song Written to my late wife-"Plus other original music by me"
https://youtube.com/playlist?list=PL8A11CC8CC6093D80
https://n1m.com/bobbysmith1
I recently bought ~10 barber dimes on ebay, all VG with a decent amount of eye, and at least a couple of liberty letters showing. 2 of them arrived with different coins than pictured. Sent messages to the sellers, and 1 of them has already apologized for sending the wrong coin, is sending the correct one, and says to keep the other. Maybe I'll put it into circulation for National Coin Week!
It's called "bait and switch" when they show one coin and send you a different coin unless the listing says "stock photo" or a similar disclaimer. Bait and switch is fraudulent and is illegal.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
Sore subject.......
I have been fighting with Ebay over the exact subject.
I feel that unless the dealer/seller says that it is not the coin pictured then it's on the buyer. BUT, when the dealer/seller doesn't disclose that you should get the coin pictured
Most of the time if I have doubts I will email the seller and make sure that I'm bidding or buying the coin pictured. Otherwise I ask them to send me a pic of the coin I will recieve, most times they either say just buy it or they don't respond, then I don't buy.
Mike
My Indians
Danco Set
ITYM if he dealer/seller says that it is not the coin pictured then it's on the buyer. HTH.
Yes, specified as such
I think I didn't explain that correctly.
YES, I agree with you.
What I'm saying is that the dealer/seller should be made to disclose weather the coin pictured IS the coin you will recieve. If they don't then an email to them will find out.
Sorry for the confusion
Mike
My Indians
Danco Set
I had an interesting switch pulled on me years ago. I won a wonderful what I would call AU50 1838 quarter. The seller messages me why I would pay so much for that quarter. I just told him I liked the coin. Well what I would call a VF30 shows up in the mail. I querried the seller and he said that one was his wife's and he sent me his! He promptly refunded 1/2 what I paid. I thought about it a bit and messaged him I wasn't happy and wanted the coin I won. He then refunded all my money and told me to keep the coin. He still came out a few $100 ahead. I personally think he took it to a coin shop, lucked out and swapped it for some cash and the one he shipped me. @jdimmick he was from your neck of the woods. Did you sell buy or trade an 1838 quarter?
When they show a high grade example and after clicking to find out more info on the coin only to learn they have dozens of the coin to sell, this is misleading....like they're going to send a coin exactly similar to the one pictured (because I know how difficult it is to find a coin with a decent strike)? This is fraudulent and a waste of my time. Have emailed asking, 'since you must be searching a lot of rolls, any luck finding better FS coins? They respond like they're an idiot of some sort. Can't ever get a straight answer out of them. Which tells me, they're just out to screw people over. And how do you send out a $1 valued coin without losing money in shipping. I just won't go there. But I imagine there are folks out there who love the banter, going back and forth with these types and they're likely doing business behind the scene once emails are exchanged. All this is starting to sound like a good idea and to avoid ebay fees.
Leo
The more qualities observed in a coin, the more desirable that coin becomes!
My Jefferson Nickel Collection
When they use stock photos, they should not be permitted to state no returns. It is frustrating and hostile to those of us who look for very specific die pairs and states. And with moderns, selling off milk-spotted ones with stock photos of pristine 70 specimens is downright criminal.
If you're looking for very specific die pairs and states, why would you even think about buying from someone who uses stock photos?
edited to add... sellers who use stock photos should be expected to make that clear in their listings.
edited one more time... I'm onboard with eBay adding a "Stock Photo" item specific for sellers who use them and allowing buyers to exclude these listings from their searches.
I don't quite simply. But some do not disclose that and then say they do and it is a normal business practice, things like that, when a return is requested. Yes, it should be clear. Not sure if eBay ever actually made a written policy to that effect. Of course, there are worst things that go on in that cesspool.
It should be clear. As far as that cesspool goes, if it wasn't for them, I wouldn't be retired.
YMMV, of course.
I actually don't think there's anything wrong with asking in that situation. If there's 10 items available, there's a 10% chance you get the one in the photo
Unless this is the second round of listings, and the stock photo item was in the first round.
Yes, but does a buyer have a way to know that?
No.
A "no return" policy is irrelevant. If item does not match description simply file not as described claim and return the item. Picture is part of the description. Always contact the seller first to see if he will simply accept the return (include your reason) before filing. Most sellers do not want to get dinged with the "defect" of a SNAD claim.
Ebay no longer publishes a "coin and currency" policy where it used to say that the picture is required to be the actual item. They do however still have a picture policy for all listings that requires pictures to "accurately represent the item."
That's amusing. My wife and I also each have a [similarly rare collectable in a field neither of us knows much about].
Yup, you gotta be careful to read the item description in detail. If there's no mention of any possibility that the item might be other than the one pictured, then the seller has no defense against a "Not As Described" return.
Coinlearner, Ahrensdad, Nolawyer, RG, coinlieutenant, Yorkshireman, lordmarcovan, Soldi, masscrew, JimTyler, Relaxn, jclovescoins
Now listen boy, I'm tryin' to teach you sumthin' . . . . that ain't no optical illusion, it only looks like an optical illusion.
My mind reader refuses to charge me....
What if they say the item shown may not be the one you get and the one you get is different from the one pictured? I would think that you could make a case for a SNAD claim.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
A buyer making a SNAD claim in this situation is every bit as scummy as a seller who doesn't disclose that he uses stock photos.
It is bait and switch. They intentionally lure you to the auction with a high quality photo and send you whatever, but no where near the coin photo listed. Regardless of whether they list stock photo in description or not. Ebay should demand that the words stock photo be in the Listing Detail Title and again in description. Would not take a second extra for seller and would remove most mistaken orders. In my opinion, the only reason anyone would be against this would be to facilitate bait and switch.
I have never gotten a coin anywhere near the photo of a stock photo auction. Therefore, I have not bought from a stock photo auction since. JMO
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
I disagree. As an example, if the seller shows stock photo of a blast white Morgan dollar with clean surfaces in his listing and then sends you a heavily bag marked and darkly toned Morgan dollar that looks like a lump of coal, I would consider that to be a case of SNAD.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
Depends on what's in the description. If it says you'll get one in the same condition that looks like the photo, yes- that's SNAD. If it just says you get one of that date/mint, then no.
Bottom Line: If you buy from a seller who uses stock photos and get upset because you didn't get the coin pictured, you're almost certainly an idiot.
Always the victim is guilty. New justice code.
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
There is no victim in my scenario.
Better sellers are explicit when it comes to stock photos. I don't buy coins with stock photos, unless it is a recent mint product graded 69 or 70, and I buy precious few of those. I've noticed that stock photo invariably show a coin that looks a grade or two higher than the stated grade, or with exceptional eye appeal for the grade. If I were a seller, I would select the best looking coin in my inventory as a stock photo - why would I do elsewise?
I now do not buy coins that use a stock photo, nor with if listing has multiple coins. With both they only show the nicest coin of the bunch.
If a seller will not take the time to show the actual coin, I will not take the time to purchase said item.
Fortunately, the listings I look at are a very small minority.
Too harsh?
Everything is all right!
Buy and SNAD stock photos. Only way sellers will change their behaviors at this point is if it is more expensive to use stock photos than not.
"It's like God, Family, Country, except Sticker, Plastic, Coin."
Stock photos are ok for bullion, not collector coins.
I usually avoid sellers with with stock photos, especially for older coins. I can handle it if it's a modern MS or proof bullion piece, but not if it's older gold or what some would call a widget. I've seen stock photos for MS-63 Saints with the description "you'll get a coin like the one pictured". As we all know, not all MS-63 Saints will look the same.
I also saw a stock photo for a MS-66 1942-S Walker some time back, of course it was one that was well struck. As we also all know, 1942-S Walkers have strikes that are all over the place!
10-4,
My Instagram picturesErik
My registry sets
Apmex has about 12,000 listings right now and uses stock photos. Good luck getting them to change. Or getting eBay to make them stop.
This is why I skip over APMEX listings on eBay.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
^^^ This is the proper response to sellers who do things you don't care for. Buying stuff with the intention of returning it in order to cause difficulties for the seller is childish behavior.
I get complaints from my group constantly about APMEX listings; supposedly if you track the same item down on their website there is a button you can hit to see if the item imaged is a stock one or it is the item for sale. Bad deal for the specialist who tries to buy a scarce variety as shown in the listing but receives a generic one of the same date...
Being disappointed by not getting an expected cherrypick is a bad deal?
Anytime you receive something that is not what you paid for is a bad deal. It would be simple enough if users of stock photo's would say stock photo in the listing and again in the description. If you place several hundred listings a day it might cost you 10 minutes of your time to add this to the listing title for all of them. There is only one reason a seller would not want to do this and it is not time. JMO
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
Agreed. But if you buy from someone who states in the description of his item that he uses stock photos, you're not paying for the exact item pictured.
@MasonG
Agreed. But if you buy from someone who states in the description of his item that he uses stock photos, you're not paying for the exact item pictured.
Unfortunately, some buyers trust large name companies and poorly expect them to send like coins as the photo pretends. I've never found this to occur.
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
This is why buyers need to read the description rather than just look at the picture.
That does not help the buyers who trust the seller to do what they promise. That unfortunately results in mistrust for all sellers of stock photo auctions. There might actually be some who adheres to profitability thru truth and repeat business.
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
Sellers either do what they promise or they don't. Using stock photos isn't an indication of which one of those categories the seller falls into.
What about Modern WIDGETS PCGS MS70 Blast White no problem coins.
No need to photo 2 dozen different coins.
It makes sense to use stock photos for modern proof sets, mint sets, commemoratives, etc but the seller should still state that a stock photo is being used.
Worry is the interest you pay on a debt you may not owe.
"Paper money eventually returns to its intrinsic value---zero."----Voltaire
"Everything you say should be true, but not everything true should be said."----Voltaire
Even though ebay's picture policy for all listings requires pictures to "accurately represent the item?"