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Set Registry Removal Request - Updated Inquiry

hbarbeehbarbee Posts: 194 ✭✭✭
edited March 28, 2022 4:08PM in U.S. Coin Forum

I have followed the procedure several times to be able to add a new acquisition to inventory. It always works out OK. I am not complaining. Just wondering what are some good reasonable reasons that after one has purchased a coin and it has went through the shipping process that it still has not been released by the previous owner, whoever that may be. Does anyone have any thoughts?

Interesting responses to the thread. Thanks to all.

Thought of a possible scenario and would like ideas on the next step in the process. All of my graded coins are with PCGS, are in the PCGS inventory and assigned to appropriate registry sets even though I am not really competing.

Suppose they are stolen and a police report is filed including the PCGS inventory listing. If at some point in the future, a removal request is received on one of more of the stolen coins. What would be the next step and potential outcome?

Comments

  • WalkerfanWalkerfan Posts: 9,479 ✭✭✭✭✭
    edited March 23, 2022 4:19PM

    Happens all the time. Contact someone in the Registry Department at PCGS and send them an image to prove it now belongs to you. It will be released and added to your new set within a day or two.

    Sometimes, it’s better to be LUCKY than good. 🍀 🍺👍

    My Full Walker Registry Set (1916-1947):

    https://www.ngccoin.com/registry/competitive-sets/16292/

  • divecchiadivecchia Posts: 6,688 ✭✭✭✭✭

    I don't know if it is a good reason or not, but I keep a coin in my Registry until it safely arrives to it's intended destination. If I am selling a coin, once I'm notified that the coin has been received, I remove it from my Registry. If I send a coin out to be auctioned, then I remove it once the auction house or person auctioning it for me tells me that it has arrived safely.

    Donato

    Hobbyist & Collector (not an investor).
    Donato's Complete US Type Set ---- Donato's Dansco 7070 Modified Type Set ---- Donato's Basic U.S. Coin Design Set

    Successful transactions: Shrub68 (Jim), MWallace (Mike)
  • alefzeroalefzero Posts: 1,001 ✭✭✭✭✭

    Some sellers do it so infrequently that it is easily overlooked. There is a provision for putting the graded coins from your submission into your registry inventory automatically too. If that individual doesn't really play the registry game, it wouldn't even occur to them. And there are those who do a big consignment to auction because they need the bread, or whatever reason, and (again because they are not often selling) they don't think of it. I doubt many sell coins and want to keep competing with them in the registry game.

  • davewesendavewesen Posts: 6,392 ✭✭✭✭✭

    The previous owner might have forgotten or even known it was in their inventory. There is an option to add your entire submission to your registry inventory.

  • MFeldMFeld Posts: 14,008 ✭✭✭✭✭

    @Walkerfan said:
    Happens all the time. Contact someone in the Registry Department at PCGS and send them an image to prove it now belongs to you. It will be released and added to your new set within a day or two.

    Sometimes it takes considerably longer than a day or two. I’m mentioning this, hoping that it will prevent others from being disappointed.

    Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.

  • djmdjm Posts: 1,563 ✭✭✭✭✭

    @hbarbee said:
    I have followed the procedure several times to be able to add a new acquisition to inventory. It always works out OK. I am not complaining. Just wondering what are some good reasonable reasons that after one has purchased a coin and it has went through the shipping process that it still has not been released by the previous owner, whoever that may be. Does anyone have any thoughts?

    If you bought the coin at auction...the owner of the registry set could no longer be with us.

  • alaura22alaura22 Posts: 3,337 ✭✭✭✭✭

    Going through this right now. Won the coin at S&B auction and the owner still has not removed it. You would think that the auction houses would make sure the coin has a "Clean Tital" and not be registered to a set before they auction it off.
    I guess they don't care as long as they sell the coin.
    Makes me angry that now I have to do extra work inorder to put it in the registry, shameful on the owners part.

  • pursuitoflibertypursuitofliberty Posts: 7,109 ✭✭✭✭✭

    What I have found to be the simplest way

    If you ask for removal and the coin isn't released in 72 hours

    Take a full picture of the slab, face up, on top of a cell phone with the date on the phone showing and upload that at the prompt next in the Removal Requests Sent area on the My Activity page. I'll make no promises for PCGS, but less than 24 hours, several times


    “We are only their care-takers,” he posed, “if we take good care of them, then centuries from now they may still be here … ”

    Todd - BHNC #242
  • JBNJBN Posts: 1,874 ✭✭✭✭✭

    @alaura22 said:
    Going through this right now. Won the coin at S&B auction and the owner still has not removed it. You would think that the auction houses would make sure the coin has a "Clean Tital" and not be registered to a set before they auction it off.
    I guess they don't care as long as they sell the coin.
    Makes me angry that now I have to do extra work inorder to put it in the registry, shameful on the owners part.

    I am in the middle of a request. Prior to receipt of the coin, I noted that the coin is in a set as referenced in the PCGS cert page; after I sent the request to PCGS, it now just shows in 'User's Private Set Registry Inventory'. I wonder if my request, by itself, caused the change (via PCGS) or if the owner deleted the coin from the set, but kept it in his inventory.

  • alaura22alaura22 Posts: 3,337 ✭✭✭✭✭
    edited March 23, 2022 8:29PM

    @JBN said:

    @alaura22 said:
    Going through this right now. Won the coin at S&B auction and the owner still has not removed it. You would think that the auction houses would make sure the coin has a "Clean Tital" and not be registered to a set before they auction it off.
    I guess they don't care as long as they sell the coin.
    Makes me angry that now I have to do extra work inorder to put it in the registry, shameful on the owners part.

    I am in the middle of a request. Prior to receipt of the coin, I noted that the coin is in a set as referenced in the PCGS cert page; after I sent the request to PCGS, it now just shows in 'User's Private Set Registry Inventory'. I wonder if my request, by itself, caused the change (via PCGS) or if the owner deleted the coin from the set, but kept it in his inventory.

    Like pursuitofliberty said
    I guess we will have a to wait till we have the coin in hand. then take pics of the front and back of the coin on a piece of paper with the date on it asking them to remove it
    I really wish people/collectors would be more courteous
    Good luck

  • pcgscacgoldpcgscacgold Posts: 2,943 ✭✭✭✭✭

    If the process has not changed then your request to add the item will generate an email to the person listing the coin as theirs. I have received those emails. In both cases I still owned the coin and the new person was with trying to use mine in their set or they entered the number incorrectly. I believe I was given a certain number of days to send proof I owned it. Very easy process.

    When I pass my heirs will have no idea that I have listed coins on a registry set. Let me apologize now for not removing coins post life.

  • edgaredgar Posts: 886 ✭✭✭✭

    @hbarbee said:
    I have followed the procedure several times to be able to add a new acquisition to inventory. It always works out OK. I am not complaining. Just wondering what are some good reasonable reasons that after one has purchased a coin and it has went through the shipping process that it still has not been released by the previous owner, whoever that may be. Does anyone have any thoughts?

    I had several pcgs boxes of coins "removed" from my possession. The only way I realized it, was when I got a set registry removal request. I then did an inventory check, I quit the registry after 2 sets were decimated 😔.

    (l8-)>>

  • NysotoNysoto Posts: 3,818 ✭✭✭✭✭

    alaura22 said:

    I really wish people/collectors would be more courteous

    This is what it comes down to for most cases. Two weeks ago, went through the process of notifying the seller, then sending the obv/rev images to PCGS three days later to release the coin. This was a top 10% registry type collector who is still active. Currently, have another that has not been released. I have sold registry listed coins to dealers and when I accept the offer, I delete the coins from inventory, very simple and prevents the new owner, or if the dealer wants to list in a private PCGS inventory, from going through the hassle of sending images to PCGS and wasting time for the new owner and PCGS.

    Robert Scot: Engraving Liberty - biography of US Mint's first chief engraver
  • NysotoNysoto Posts: 3,818 ✭✭✭✭✭
    edited March 24, 2022 6:45PM

    @edgar said:

    I had several pcgs boxes of coins "removed" from my possession. The only way I realized it, was when I got a set registry removal request. I then did an inventory check, I quit the registry after 2 sets were decimated 😔.

    That is unfortunate, and would not happen with the current PCGS removal process because they can only be removed with obv/rev images from the removal requestor. They could be reinstated if you still have the coins.

    edit - sorry that your coins were stolen, that would be very devastating.

    Robert Scot: Engraving Liberty - biography of US Mint's first chief engraver
  • braddickbraddick Posts: 24,216 ✭✭✭✭✭

    Also, having the coin already registered by the seller prevents others from doing so nefariously.

    peacockcoins

  • jedmjedm Posts: 3,069 ✭✭✭✭✭

    I received an email about a week ago about a Morgan that I had sold months ago. I went to my inventory, and sure enough because of my inattention to detail, it was still there. I deleted it immediately. I hope I didn't inconvenience the buyer; however, I didn't go as far as researching who bought it and sending them an apology email. I think now after reading this thread that I should've probably done that.

  • davewesendavewesen Posts: 6,392 ✭✭✭✭✭

    jedm, the coin may be on the second or third owner since you sold it.

  • Herb_THerb_T Posts: 1,754 ✭✭✭✭✭

    If you don’t get an answer, like I did, I took a photo of the coin slab laying on a newspaper where the date is easily seen. Submit that photo and they will immediately add it to your registry.

  • dbldie55dbldie55 Posts: 7,736 ✭✭✭✭✭

    I have taken pictures, having never included anything dated, and they always have removed them.

    Collector and Researcher of Liberty Head Nickels. ANA LM-6053
  • MasonGMasonG Posts: 6,261 ✭✭✭✭✭

    @alaura22 said:
    You would think that the auction houses would make sure the coin has a "Clean Tital" and not be registered to a set before they auction it off.
    I guess they don't care as long as they sell the coin.

    I'm sure they could do it if they wanted to but most businesses aren't looking for ways to increase their workload, as that's an added expense.

    Be careful what you wish for.

  • edgaredgar Posts: 886 ✭✭✭✭

    @Nysoto said:
    @edgar said:

    I had several pcgs boxes of coins "removed" from my possession. The only way I realized it, was when I got a set registry removal request. I then did an inventory check, I quit the registry after 2 sets were decimated 😔.

    That is unfortunate, and would not happen with the current PCGS removal process because they can only be removed with obv/rev images from the removal requestor. They could be reinstated if you still have the coins.

    By "removed" I meant stolen, when they pawned them, or whatever they did with them, someone likely bought one of the slabs for their registry set, That is how I became aware that they were missing. Water over the dam, several years ago.

    (l8-)>>

  • alaura22alaura22 Posts: 3,337 ✭✭✭✭✭

    @edgar said:

    @Nysoto said:
    @edgar said:

    I had several pcgs boxes of coins "removed" from my possession. The only way I realized it, was when I got a set registry removal request. I then did an inventory check, I quit the registry after 2 sets were decimated 😔.

    That is unfortunate, and would not happen with the current PCGS removal process because they can only be removed with obv/rev images from the removal requestor. They could be reinstated if you still have the coins.

    By "removed" I meant stolen, when they pawned them, or whatever they did with them, someone likely bought one of the slabs for their registry set, That is how I became aware that they were missing. Water over the dam, several years ago.

    I'm not here to 2nd guess you BUT
    Why didn't you contact PCGS and report them stolen even if it was months later? I believe that when someone else tried to register the coin that "Maybe" PCGS would have notified you and you could have started an investagation with the police to track down the person and find out where he got it and go from there.

  • Tom147Tom147 Posts: 1,485 ✭✭✭✭✭

    Been on both sides of this. As a collector only I do not sell coins. I've received 7 or 8 requests over the years to remove a coin from my inventory. I immediately check my inventory and have always found that I still have it. So I take a picture and email it to our hosts. never hear anything more.
    On the other hand close to 40 times on coins I've bought I've had to submit the request for removal, wait 3 days, take a picture and again send it to our hosts. Usually one day and it's in my inventory. One particular seller ( no I won't name him ) who I purchased from and had to go through the removal request, 3 days, picture etc. sounded familiar. Went back and checked, 5 different times with one being multiple coins I've had to go through this. I no longer buy from him. Frustrating.

  • alaura22alaura22 Posts: 3,337 ✭✭✭✭✭

    Tom147
    Yeah, I get it
    Since the coin I got was through an auction that means the seller sent this coin in months before the auction!
    When I send coins in for auction, once I get conformaion that the auction house received them I then remove them from I registry.
    I tracked down the coin and it belongs to a BIG time collector!
    I guess he wants to hold it for as long as he can..................and just make it hard for the person that won "HIS" coin.

  • edgaredgar Posts: 886 ✭✭✭✭

    @alaura22 said:

    @edgar said:

    @Nysoto said:
    @edgar said:

    I had several pcgs boxes of coins "removed" from my possession. The only way I realized it, was when I got a set registry removal request. I then did an inventory check, I quit the registry after 2 sets were decimated 😔.

    That is unfortunate, and would not happen with the current PCGS removal process because they can only be removed with obv/rev images from the removal requestor. They could be reinstated if you still have the coins.

    By "removed" I meant stolen, when they pawned them, or whatever they did with them, someone likely bought one of the slabs for their registry set, That is how I became aware that they were missing. Water over the dam, several years ago.

    I'm not here to 2nd guess you BUT
    Why didn't you contact PCGS and report them stolen even if it was months later? I believe that when someone else tried to register the coin that "Maybe" PCGS would have notified you and you could have started an investagation with the police to track down the person and find out where he got it and go from there.

    That's a valid question, It was about 3 years until I realized what happened, and I know who did it. I still don't know where they went (sold/ fenced). I was angry, disappointed with myself, then I moved on. But I now look at even my most prized possessions, and realize that I could live without them.

    (l8-)>>

  • jt88jt88 Posts: 3,076 ✭✭✭✭✭

    @pursuitofliberty said:
    What I have found to be the simplest way

    If you ask for removal and the coin isn't released in 72 hours

    Take a full picture of the slab, face up, on top of a cell phone with the date on the phone showing and upload that at the prompt next in the Removal Requests Sent area on the My Activity page. I'll make no promises for PCGS, but less than 24 hours, several times

    Yes. I once tried to remove a coin registry but the other other refused so I took two photos and the other person can't provide the photos so it was removed.

  • alaura22alaura22 Posts: 3,337 ✭✭✭✭✭

    Ok, Get this
    I just received the coin that the owner would not remove
    I took pics and sent it to PCGS at 12:08
    I got the email thst I am now able to add the coin at 12:21
    Wow, Thanks PCGS Team

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