Missing coins at ANACS
bigjim2112
Posts: 2 ✭
In December I mail 20 coins to Anacs for grading. The package was insured with tracking and usps indicated it was delivered. At that point threw away the postal receipt. After 2 months I called to inquire about when I would receive my coins back. They say they never received my package. Post office can only retrieve receipts going back 45 days. lost 10 morgans including gem 88-s , 6 capped halves EF-AU, 2 seated halves AU, 1 BU walker and BU 31-s lincoln Don't mind saying this has really upset me to the core. I'm not a big time collector, but for me its a 4K hit. I don't know if this has happen to others. Jim
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Bummer. Did you photo the package and contents.
Hang in there others may have some solutions.
🎶 shout shout, let it all out 🎶
MANY years ago, I had a package to anacs go awol. After a few months, I filed a claim and got reimbursed by the USPS. Several months later, I had my coin return, graded by anacs. All I can figure it it must have fallen somewhere in the mailroom and was rediscovered. It was quite a welcome surprise! Good luck!
I have been sending a few shipments to anacs due to the slow service at the other two. each time, I get an email showing receipt of the coins, did you not get a notification of reciept of the coins you sent?
You could start there?
I’d try contacting someone else at the Post Office - both in person and on line - to see if they can provide a copy of the receipt. Best of luck to you.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
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as other(s) said, no pics, duplication of forms (with order number). i'm guessing the usps tracking code page is not in your device any longer?
if you don't have ANYTHING, let me say this. ALWAYS keep receipts, not matter what. they take up virtually no room and can be life-savers. since the IRS reporting is now at $600, keeping every receipt is a no-brainer, no matter what someone is into.
i'm not sure if you've been paying attention but we are in a pandemic with a terrible amount of thefts/losses and while i TRULY TRULY wish we could just proceed full steam ahead and be optimists that is terribly anti-pragmatic.
i don't mean to come off harsh but it sounds like you kinda painted yourself into a corner. maybe they'll find your order. pretty sure the other TPGs indicated they never received and/or lost orders for them to only turn up not long after.
perhaps even pictures of the coins sent to them may help? the USPS takes pictures of packages at scanning points so they do have the info IF you actually did send a package. i know i had to do some sort of claim with usps on a large non-coin package they claimed wasn't cubic-rate or the machines malfunctioned or whatever but i filed that LONG after it had been received by the buyer and i only noticed my account was charged after looking for some tax spreadsheet downloads. they were able to access that information from my claim and probably an image of the label from the site that i use for some usps orders. i really have no idea how the site and usps handles odd situations like that so i can't say how/what they saw, just that my claim was approved for a refund of $35 or so as it would have been $50 for a priority package. postage at the post office is indescribably expensive for a lot of the items i ship (non-coins).
A long shot, but I track and "keep" all packages sent with email notification. If you can search old email you may be able to recover tracking number, or, if ANACS has informed delivery, they may be able to recover tracking notifications for that date (which could show point of origin). I hope this may help.
(l8-)>>
Someone else mentioned checking the history on your computer or phone for the tracking numbers. Hopefully you can the find the number and start an insurance claim which may prompt an investigation on the postal side.
It's all about what the people want...
Was the package sent via Registered mail ?
If the package was delivered to ANACS. The post office doesn't always deliver to the correct address.
I don't know how informed delivery works for businesss (ANACS), but for residences here, you get an email each business day, with picture of each letter item (when able) and list of packages to be delivered as well. I keep those emails just in case of an issue like this.
(l8-)>>
Thanks for the info guys. Last year I sent 40+ coins to ANACS with no problems. I shipped at the post office, made no copy or photo's of coins and forms. The older I get (75) the more I feel like an old fool. Got robbed by a guy who had done yard work for me in the past and made off with $400 cash I just got from the atm. Victim of two hit and runs here in south Florida. I know, when does it end. Again, thanks for the info. Have learned another lesson.
If you know your ship date, the post office you used might be able to retrieve the receipt
Best of everything on this one
I'm sorry to read about this situation.
As others have mentioned, you should always keep a record of what you are doing in numismatics as receipts take up virtually no room and can be great if needed. However, in this case the USPS might not pay off a claim since their record system has the package as delivered. Even if delivered to the wrong address, it still states it in their electronic books. If you had followed up earlier then they might have been able to pursue other avenues of finding the coins such as the USPS asking neighbors if the package was incorrectly delivered to them or the local Postmaster speaking with the delivery person on that route that day, but after two months all these details get fuzzy.
Good luck.
In honor of the memory of Cpl. Michael E. Thompson
I signed up for informed delivery. I have never received an email notice of incoming mail. Maybe it works for some but I wouldn't want to have to depend on it.
I've thrown away P.O. receipts many times, but have never gotten rid of Tracking #'s. They are filed in a flash drive forever. They take up no room at all. Not quite the same thing, but year before last, I had a shipment to PCGS lost for over 3 months(P.O. t# just showed in shipment) was speaking with the Postal clerk I use and PCGS suddenly emailed and said they were there. No notice from anyone else and P.O. still showed in shipment. So anything possible. Best of luck.
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
USPS tracking receipts waiting to be boxed up.
Once you sign up for informed delivery, you have to log on and enable daily email notifications.
when ever i send out with tracking, I look up tracked item and sign up for email notifications also. But like others have mentioned, frequently now days packages go dark, then suddenly appear weeks/months later, I have the feeling of a happy ending on this one.
(l8-)>>
Did that already.
photos of the packaging of a shipment are worthless and a waste of disk/cloud space.
If your shipment required a signature and you have a tracking number tell the post office you would like to see the signature. In the current environment of COVID laziness chances are (unless it was registered) they did not get the required signature. If so then their claim that it was delivered is invalid.
Whenever I have a USPS tracking number I sign up for the email notifications and then forward those to a folder for future reference. You never know when you may need the number later. I do that because I sometimes lose receipts. I nearly lost an expensive package years ago and after that I stuck with registered mail if I am doing the mailing. Proof of delivery isn’t alway a guarantee without a signature.
Not true at all. They don’t necessarily “prove” anything but they can help you figure out what happened - especially if the recipient also takes photos at arrival.
Man that really sucks, I'm sorry for you. We are about the same age and I won't even Think about sending anything by mail right now. I have a friend that has a business and he uses his Fed-X account to send everything, next day and has private insurance on everrything. That's the only way I would ship with all that's going on.
Hoping for the best for you.
Mike
My Indians
Danco Set
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1000%
about the only way keeping good/excellent records will harm one is if one has something they don't want coming to light. otherwise, keep it all for a few years at least. (i can fit 10 years worth of records under one arm) images of things that can protect us is negligible unless they are several MB each, which is unfortunately the default size (or larger) of images from smartphones these days but still takes hundreds or thousands to make a difference. a 64/128gb sandisk (my fav for some reason) are reasonably priced although easy to lose i admit. gotta tie a string and/or something around one end; a bright one!
after looking at this thread again, can't help but shake the feeling there is SOMETHING in here to help. some thread to pull on.
And when you go to the Post Office, ask to talk to the postmaster, not just the clerk!
Mike
My Indians
Danco Set
Let me clarify:
photos of the packaging of a shipment are worthless in the event of a postal claim and a waste of disk/cloud space.
If I recall correctly, the postal guidance for COVID regarding signatures and proof of delivery changed in March, 2020 and now allows the delivery person to sign for the package and the USPS will consider that as proof of delivery. The delivery person is only supposed to sign in these cases after they have spoken to the recipient, but again two months down the road everything is more difficult.
In honor of the memory of Cpl. Michael E. Thompson
@bigjim2112.... Welcome aboard. Sorry to see your first post are about a major lost shipment of coins. I surely hope you do recover them. Let us know how this progresses. Cheers, RickO
Maybe this thread should be labeled "Coins sent to ANACS lost in transit" as the coins never arrived and are not the responsibility of ANACS until they receive them. The thread implies otherwise. J.P.
Maybe this thread should be labeled "Coins sent to ANACS lost in transit" as the coins never arrived and are not the responsibility of ANACS until they receive them. The thread implies otherwise. J.P.
Possibly working through your postmaster would effect results. If you paid for the shipping with cash, still there are likely very few parcels going from your hometown to the Anacs location in Colorado, so possibly there is a way to retrieve a record through the usps with a definite to/from zip code. If you paid with a credit card the tracking should be retrievable. I did have a couple parcels going to a grading service with a physical street address go missing years ago. You could file a report with Doug Davis of numismatic crime with specific information.
That sounds fair.
Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.
If you haven’t specifically cleared the history in your browser that you checked the tracking number with, it is retrievable. May take a lot of digging, but it is in there somewhere.
That really stinks, and I hope they eventually show up. Good luck.
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hope you did as the lessons never seem to end BUT i hope we haven't heard the last of this situation. it is a long shot but i'm not sure i would fully put it out of my mind until the end of 2022 as there have been enough instances of packages showing up months later and they CAN be at anacs. if they are, they will work their way back to you.
check your emails AND the spam folder for anacs emails and ensure they are listed as not spam if they are. i do love those notificaitions the tpgs send out, especially in these times.
you can also use the usps and/or another online shipping service which will keep records for you. not a bad idea at the age of 75, in case you accidentally lose the receipt. you'd maybe need it in the case of a claim?
if you have a decent camera phone/camera, shoot some pics. just a good habit to be in. i've probaly taken tens of thousands of images with my iphone6s. delete the major of them but got some good stuff too.
there are some GREAT tips in this thread if you peel through them and take notes.
hope stuff goes better for you the rest of the year.
If you still have the tracking # I believe you can pay for a service that lets you continue to scan it after more than 45 days. It's something like $9.95 IIRC.
The submission form should also have a number on it. Do they not have that number in their system?
Did Congress ever act on and approve the $600 or some other value or is it now $600 by default?
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my understanding is it is a done-deal. i even recall some emails being sent out from reporting sites although again, as i understand it, it is ubiquitous for either the continental 48 and/or all 50. pretty sure i got some snail mail along these line but unless there is some fine language i'm unaware of, i report every year so it doesn't impact me directly and probably the majority if not all of us annual reporters. i can ONLY hope that the increased revenue for our country will yield some positive results. i know taxes is a HIGHLY sensitive subject but at the end of the day, i'd rather pay taxes than not. i've seen enough from countries w/o a reliable tax base with even a half-way honest infrastructure and lack of a even half-reliable legal system. NO THANK YOU
considering the reduced tax base and all the stimulus money and i'm sure several other large pressing issues, we gotta make it up somewhere and i recall a few wise members commenting about this in the beginning. well-done guys.
i will not be replying to this post in this thread especially, so if i don't, don't take it personal. no need to get this thread locked and/or anyone banned. i'm loosely tracking banned members (nothing nefarious) and the list is big ENOUGH already. there is also a rather large list of members i miss seeing contributions from that are just inactive. probably every bit as big as the banned list.