@Batman23 said:
The local police won't be able to do anything with a postal theft. They lack jurisdiction. You will need to file a theft report with the postal inspector. Not the post office, not the post master, but the postal inspector.
I am sure this was not a registered package given the information. I suspect this was a priority package and insured through PCGS. Doesn't PCGS have to file the loss claim for insurance?
How do you file a claim with inspector? I went to the inspector site and it points to usps site to file a claim which will not allow upload video to show someone stole it.
It would not be a claim. It would be a report of a crime. I found this on the internet: https://www.uspis.gov/report
I am not much for just filling out a form without talking to someone. I would either call the number on that page or if I wanted more personal I would talk to the local post office and ask for the number of the inspector for your area... or at least have the post master call them to call you back.
You will arrive at USPS/Email Us.
To begin a report for ALL types of mail pieces, select the WHERE IS MY PACKAGE icon on the page.
A form will appear. Fill out the entire form and provide as much information as possible.
The information provided will generate a report.
Leave uspis.gov and begin report
Looks like you are right. It is pushing you over like it is just a lost package. I would go with calling the phone number at the bottom of the page and make sure you are talking to an actual postal inspector and not just some employee. Or if me, I would go to my post office and ask for the number to the local postal inspector.
@Batman23 said:
The local police won't be able to do anything with a postal theft. They lack jurisdiction. You will need to file a theft report with the postal inspector. Not the post office, not the post master, but the postal inspector.
I am sure this was not a registered package given the information. I suspect this was a priority package and insured through PCGS. Doesn't PCGS have to file the loss claim for insurance?
How do you file a claim with inspector? I went to the inspector site and it points to usps site to file a claim which will not allow upload video to show someone stole it.
It would not be a claim. It would be a report of a crime. I found this on the internet: https://www.uspis.gov/report
I am not much for just filling out a form without talking to someone. I would either call the number on that page or if I wanted more personal I would talk to the local post office and ask for the number of the inspector for your area... or at least have the post master call them to call you back.
You will arrive at USPS/Email Us.
To begin a report for ALL types of mail pieces, select the WHERE IS MY PACKAGE icon on the page.
A form will appear. Fill out the entire form and provide as much information as possible.
The information provided will generate a report.
Leave uspis.gov and begin report
Looks like you are right. It is pushing you over like it is just a lost package. I would go with calling the phone number at the bottom of the page and make sure you are talking to an actual postal inspector and not just some employee. Or if me, I would go to my post office and ask for the number to the local postal inspector.
I did all that. Local post office gave the number and the inspector site which is the site on your link that will tell you to file a claim with USPS. Calling the number? Good luck to find someone can help. They will push you around and waste all your time. I gave up. I just filed a police report with my city. That's why so many problems because the law enforcement agencies don't do anything about it.
I dont understand why PCGS would not be responsible for this, unless you are shipping on your own account. Thats why you pay the shipping fee on the submission? What am I missing
@jdimmick said:
I dont understand why PCGS would not be responsible for this, unless you are shipping on your own account. Thats why you pay the shipping fee on the submission? What am I missing
tracking will say delivered (but will not say empty box) - not sure what they will do, but I know what eBay would do
@Sjsharkies said:
Welp I guess I'll call PCGS in the morning and see if they can send me the mailing receipt which the Post office seems to require to file a claim. I'll probably file a police report too and already filed with Doug Davis website. I'm sure it's all for nothing but I feel like I have to exhaust all options just to keep from blowing my top.
I very sorry you are going through this. I hope your coins are found, they are probably more important than the money. May I ask what area of the county this happened?
@thebigeng said:
I very sorry you are going through this. I hope your coins are found, they are probably more important than the money. May I ask what area of the county this happened?
Thanks for your reply. If you know the carrier that delivers your mail it may not hurt to ask them if they remember seeing the clear tape on the package. Try to catch them as soon as you can while it is fresh on their mind. Registered mail is scanned by every person that touches it and it should be on video. Wishing you the best in getting things worked out.
I did all that. Local post office gave the number and the inspector site which is the site on your link that will tell you to file a claim with USPS. Calling the number? Good luck to find someone can help. They will push you around and waste all your time. I gave up. I just filed a police report with my city. That's why so many problems because the law enforcement agencies don't do anything about it.
I went through the same aggravating runaround, but the USPIS did eventually respond to a detailed complaint that I sent through either the USPS complaint form or the US Postmaster General website (will have to check my records to see which one). My coin was never recovered, but I am glad that USPIS contacted me and investigated it.
To the OP, there is a USPIS office in Oakland that covers the Bay Area. You can probably find the phone number online somewhere.
For anyone in the Bay Area (and probably good practice anywhere, for that matter), it’s critical to insist that PCGS send your coins via registered mail since there appears to be at least one USPS employee intercepting these packages.
It's good to have the cert numbers, but there are no photos on any which will make the coins harder to trace. Do you have other photos of these coins?
They are GoldShield so TruViews will show up in next (few days / weeks?)
Oh at least I'll get to see them sort of. BTW before anyone roasts me, I knew most of them had been cleaned but just wanted them authenticated and protected (woops)
Bummer. I won't roast you, but; considering you sent in problem coins, the one consolation is that someone else has them problems now. ( I know sarcasm isn't funny, in this situation) . I'm sorry for your plight.
Another reason why I send my submissions directly to them at the coin shows to bypass the UPS/USPS delivery system. As far as receiving , I may try to request pick-up at the next show, or at the Collectors Universe facility. I cannot trust our postal service at this time. Unfortunately, as collectors... Those options are not always available. Just have to vent my frustrations. Thank you !!!
@Sjsharkies said:
I received my package from PCGS and it was just an empty black pcgs box with no coins in it. Obviously I'm going to call PCGS on Monday but anyone experienced this? Am I just SOL or what? This was my first time sending in coins for grading and they were inherited from my grandfather.
The only problem with opening a package at the USPS, in front of the clerk, is now THEY know you by/sell coins ........
"My friends who see my collection sometimes ask what something costs. I tell them and they are in awe at my stupidity." (Baccaruda, 12/03).I find it hard to believe that he (Trump) rushed to some hotel to meet girls of loose morals, although ours are undoubtedly the best in the world. (Putin 1/17) Gone but not forgotten. IGWT, Speedy, Bear, BigE, HokieFore, John Burns, Russ, TahoeDale, Dahlonega, Astrorat, Stewart Blay, Oldhoopster, Broadstruck, Ricko, Big Moose.
@Lakesammman said:
The only problem with opening a package at the USPS, in front of the clerk, is now THEY know you by/sell coins ........
Agreed...I've never gone this route before for that very reason. There must be a better solution to this, it's the 21st century.
Time to go enlist my friends in cryptocurrencies to see what they can think of.
@Lakesammman said:
The only problem with opening a package at the USPS, in front of the clerk, is now THEY know you by/sell coins ........
Agreed...I've never gone this route before for that very reason. There must be a better solution to this, it's the 21st century.
Time to go enlist my friends in cryptocurrencies to see what they can think of.
a thought now after perusing this thread and some of the others. it is too bad the coins were small and light weight because with that many halves/dollars, it would be almost instantly apparent the box would be light. also it appears we need to make it a point to encourage each other to get the word out to check the registered box seals prior to accepting, whether at the PO or home. i'm pretty sure we get to hold the box for inspection and can give it right back if something appears amiss. although either this one or one of the others described the cuts being methodical and inconspicuous along the seams, difficult to notice if done with tact. kinda brings me around to the weight thing.
doing some homework with the pcgs shipping box, plastic box and a few slabs for various weights and a person knows the number/types of coins they are sending off and about what the box should weigh upon reciept with them in slabs (bodybags notwithstanding)
i have to admit to NEVER having a problem and NEVER even thinking to check the package (don't they rattle with slabs, a fine point made in either this or one of the recent threads as being a giveaway to would-be crooks?) but a quick jiggle MAY give a clue if the box is empty or not?
sorry for the windy post but i KNOW there is an effective solutions (quick/easy) for us to come to and then share with everyone because while these are VERY rare occurrences, they can really sting, especially if we cannot prove the theft occurred prior to receipt.
@LanceNewmanOCC said:
i'm pretty sure we get to hold the box for inspection and can give it right back if something appears amiss.
According to the USPS Domestic Mail Manual, they are not permitted to give you the package until you have signed for it.
"a mailpiece may not be opened or given to the recipient before the recipient signs and legibly prints his or her name on the applicable form or label and returns the form or label to the USPS employee."
@Lakesammman said:
The only problem with opening a package at the USPS, in front of the clerk, is now THEY know you by/sell coins ........
My experience is the carriers have an idea anyway (remember the plain brown wrappers from the 70s-80s) . But a package for pickup is routed to a counter clerk, who doesn't regularly handle your mail anyway.
I would much rather receive my package over-the-counter, if it looks good, weight seems right, I leave. if it's suspect, "we" open it right there, under their cameras and my phone! There can be no question about the contents and the invoice! If the thief is close to the delivery end then they have your address and your coins anyway. They known you buy/sell also, that my greater fear.
I saw photos of a lot of empty boxes along railroad tracks , in California , in the news recently. Is this the wave of our future ? I'm still baffled how anyone could receive an empty box, inside a sealed box. Let's hope you get some resolve. There is a chain of custody with PCGS shipments.
@Lakesammman said:
The only problem with opening a package at the USPS, in front of the clerk, is now THEY know you by/sell coins ........
Agreed...I've never gone this route before for that very reason. There must be a better solution to this, it's the 21st century.
Time to go enlist my friends in cryptocurrencies to see what they can think of.
@TwoSides2aCoin said:
I saw photos of a lot of empty boxes along railroad tracks , in California , in the news recently. Is this the wave of our future ? I'm still baffled how anyone could receive an empty box, inside a sealed box. Let's hope you get some resolve. There is a chain of custody with PCGS shipments.
If it were vagrants and the like ripping open the box and absconding with the contents, I doubt they carry around a roll of paper tape to cover it back up and cover themselves. This smacks of an inside job. Where DO they have paper tape? ... at the PO (does it read "Fragile" tho?).
I put a LOT of trust in the registered mail process from my PO. The PCGS return postage ... its usually left in my mailbox or porch. Good thing I've been working from home for almost 2 years. Havent had an incident YET.
@Lakesammman said:
The only problem with opening a package at the USPS, in front of the clerk, is now THEY know you by/sell coins ........
I have only done it a couple times when packaging seems damaged. I get postcards and flyers from auctions companies all the time from places I have bid on or won in the past. Most of the USPS theft is not in post offices but in distribution centers and private contract long haulers.
@LanceNewmanOCC said:
i'm pretty sure we get to hold the box for inspection and can give it right back if something appears amiss.
According to the USPS Domestic Mail Manual, they are not permitted to give you the package until you have signed for it.
"a mailpiece may not be opened or given to the recipient before the recipient signs and legibly prints his or her name on the applicable form or label and returns the form or label to the USPS employee."
@LanceNewmanOCC said:
i'm pretty sure we get to hold the box for inspection and can give it right back if something appears amiss.
According to the USPS Domestic Mail Manual, they are not permitted to give you the package until you have signed for it.
"a mailpiece may not be opened or given to the recipient before the recipient signs and legibly prints his or her name on the applicable form or label and returns the form or label to the USPS employee."
Doesn't mean they won't let you hold the box before signing, but they might.
I usually get mail I expect so it's not an issue, but I once got a certified letter that didn't make sense (it was intended for a past user of my PO Box) and I ended up refusing. The clerk showed it to me so I could inspect the to and from addresses and determine it wasn't for me, and then I didn't sign for it.
I would sign for it, take posession of it, then stand there and inspect it. if there seems to be a problem, I have them weigh it, then i open it, I would have to sign for it in order to file a claim/make a complaint anyway. As I await the return of several submissions, I hope I'm not creating a future scenario.
In an organization as large as the post office, it's to be expected that various outcomes will be experienced when it comes to signing for mail. My previous post was intended only to inform of the published regulations. In the event that someone is told they may not have a package until it's signed for, the postal worker is just doing what the USPS has said he should do. It's not because he's being a jerk.
how about ask the cute clerk, they've been hiring cuties as of late for some reason, to shake the box for you. unless pcgs has started bracing the slabs inside the boxes so that people don't know to steal things out of them, then it is still a viable option to determine if something is inside w/o alerting anyone to what it is. maybe if no one else is in line, she'll shake it like a maraca?
@Sjsharkies said:
I received my package from PCGS and it was just an empty black pcgs box with no coins in it. Obviously I'm going to call PCGS on Monday but anyone experienced this? Am I just SOL or what? This was my first time sending in coins for grading and they were inherited from my grandfather.
Did you call PCGS and tell them about this yet?
Yes I did and they are doing a "carrier trace" with USPS (whatever that is). They had me send pictures and said it could take 3 weeks and if nothing comes from it then it could take another 3 weeks to resolve via insurance claim.
@pcgscacgold you had your anacs package tampered with as it was shipped UPS, which seems inferior to USPS registered mail where everyone who touches the package has to sign for a chain of custody. I didn’t know ANACS shipped anything but registered, as my submissions all came back registered and landed at my PO BOX. Maybe there is a threshold where that service is used, as each of my handful of submissions so declared value has been $2000 or more.
ANACS uses both UPS and registered mail. By default, if a street address is used, the coins are returned via UPS, and if a PO Box is used, they are returned via registered mail. You can request registered mail for shipping to a street address by noting that on your submission form.
I also saw a comment about redirecting ANACS UPS shipments not being allowed. I've never had an issue with this- I have a UPS store near my house and have all of my ANACS packages rerouted to it with no issues.
You Suck! Awarded 6/2008- 1901-O Micro O Morgan, 8/2008- 1878 VAM-123 Morgan, 9/2022 1888-O VAM-1B3 H8 Morgan | Senior Regional Representative- ANACS Coin Grading. Posted opinions on coins are my own, and are not an official ANACS opinion.
Excellent Info, @cmerlo1 , I was thinking that could be the case not so much a $ threshold , but a residential vs. Box address.
I will say 99.9% of all Precious Metal purchases I've made have hit my PO BOX. I once ordered something from Singapore that required a physical address and got a call from DHL asking me about my "bullion" package - I said "I just really like bullion" maybe that could be confused for soup?
Then when the UPS guy handed me the package he said "Man this is sure heavy, is this Silver bars? My friend buys silver bars"
@pcgscacgold you had your anacs package tampered with as it was shipped UPS, which seems inferior to USPS registered mail where everyone who touches the package has to sign for a chain of custody. I didn’t know ANACS shipped anything but registered, as my submissions all came back registered and landed at my PO BOX. Maybe there is a threshold where that service is used, as each of my handful of submissions so declared value has been $2000 or more.
ANACS uses both UPS and registered mail. By default, if a street address is used, the coins are returned via UPS, and if a PO Box is used, they are returned via registered mail. You can request registered mail for shipping to a street address by noting that on your submission form.
I also saw a comment about redirecting ANACS UPS shipments not being allowed. I've never had an issue with this- I have a UPS store near my house and have all of my ANACS packages rerouted to it with no issues.
I had a good conversation with ANACS yesterday and plan to flag my account so that only USPS is an option. I have given up on UPS. I do not trust their internal "investigation" that was done. The ANACS rep that I spoke with did not expect much to come from it either.
Go talk to your postmaster and give them the tracking number. At each distribution center where they are sorted they are also weighed. They will be able to see where the package became significantly lighter.
Edited to add: this does not require an "investigation" to be opened. I've had them to this behind the counter and it takes about 2 minutes.
@mach1ne said:
Go talk to your postmaster and give them the tracking number. At each distribution center where they are sorted they are also weighed. They will be able to see where the package became significantly lighter.
That is what I thought UPS would do when they did their "investigation". I even told them the day the package was rerouted resulting in a 2 day delay in delivery. Since they (UPS) is not out the money (ANACS covers the loss) I don't think UPS really cares if the coins are found or not.
That is what I thought UPS would do when they did their "investigation". I even told them the day the package was rerouted resulting in a 2 day delay in delivery. Since they (UPS) is not out the money (ANACS covers the loss) I don't think UPS really cares if the coins are found or not.
THATS THE BOTTOM LINE! Those offices that investigate your/my loss are not investigating a crime (they're not law enforcement). They are not concerned with the loss, they expect you to have insurance. If they discover clear evidence of a crime, then they notify law enforcement. My understanding is the Postal Inspectors only become actively involved when clear evidence of a crime exists. The ones who do this know exactly how to conceal that evidence. Only the stupid ones get caught.
I hooe all the TPGs take note of the number of views this thread has so far. It's a genuine concern.
**Update- Obviously the coins weren't recovered but they are paying me my insurance claim and PCGS is returning my vouchers. Better than nothing but still a bummer
@davewesen said:
Tha is terrible. I am glad I have a PO box where I can open tampered and damaged packaging in front of a USPS employee.
I did that once. Received a box that was supposed to contain 3 1-oz gold maple leafs. The second the clerk handed the small flat rate priority mail box to me I knew it was empty. I opened it right there in front of the clerk at the counter, she witnessed the whole thing and immediately went and got the postmaster and told him what just happened. A few days later it was requested that I get statements from the clerk and the Postmaster and I was told sorry, we cannot get involved in "civil" matters. The local police basically told me the same thing. Luckily this person ripped several other people off around the same time and I paid with Paypal who had my back. Took about 60 days to recover funds but thankfully I did.
@Sjsharkies said:
**Update- Obviously the coins weren't recovered but they are paying me my insurance claim and PCGS is returning my vouchers. Better than nothing but still a bummer
Glad you got your money back but I know the coins are irreplaceable.
Ordered a few coins from the mint, package arrived out on my porch in rough shape, one corner had been damaged and not taped very well...one coin was missing. I contacted the mint and explained the packaging was terrible- they issued a refund in a week! That was the only time I had a problem with delivery services.
Comments
Looks like you are right. It is pushing you over like it is just a lost package. I would go with calling the phone number at the bottom of the page and make sure you are talking to an actual postal inspector and not just some employee. Or if me, I would go to my post office and ask for the number to the local postal inspector.
I did all that. Local post office gave the number and the inspector site which is the site on your link that will tell you to file a claim with USPS. Calling the number? Good luck to find someone can help. They will push you around and waste all your time. I gave up. I just filed a police report with my city. That's why so many problems because the law enforcement agencies don't do anything about it.
I dont understand why PCGS would not be responsible for this, unless you are shipping on your own account. Thats why you pay the shipping fee on the submission? What am I missing
tracking will say delivered (but will not say empty box) - not sure what they will do, but I know what eBay would do
@Sjsharkies
When you received it did you pick it up at the post office, sign for it at your home/work or left on your front porch?
It was signed for at home
I added links for each cert number above.
It's good to have the cert numbers, but there are no photos on any which will make the coins harder to trace. Do you have other photos of these coins?
I very sorry you are going through this. I hope your coins are found, they are probably more important than the money. May I ask what area of the county this happened?
Seems like a fair amount of theft going on lately. I've used the mail frequently sending coins for grading or trade and am now hesitant to do so.
SF Bay Area
Thanks for your reply. If you know the carrier that delivers your mail it may not hurt to ask them if they remember seeing the clear tape on the package. Try to catch them as soon as you can while it is fresh on their mind. Registered mail is scanned by every person that touches it and it should be on video. Wishing you the best in getting things worked out.
I went through the same aggravating runaround, but the USPIS did eventually respond to a detailed complaint that I sent through either the USPS complaint form or the US Postmaster General website (will have to check my records to see which one). My coin was never recovered, but I am glad that USPIS contacted me and investigated it.
To the OP, there is a USPIS office in Oakland that covers the Bay Area. You can probably find the phone number online somewhere.
For anyone in the Bay Area (and probably good practice anywhere, for that matter), it’s critical to insist that PCGS send your coins via registered mail since there appears to be at least one USPS employee intercepting these packages.
They are GoldShield so TruViews will show up in next (few days / weeks?)
Oh at least I'll get to see them sort of. BTW before anyone roasts me, I knew most of them had been cleaned but just wanted them authenticated and protected (woops)
Bummer. I won't roast you, but; considering you sent in problem coins, the one consolation is that someone else has them problems now. ( I know sarcasm isn't funny, in this situation) . I'm sorry for your plight.
Another reason why I send my submissions directly to them at the coin shows to bypass the UPS/USPS delivery system. As far as receiving , I may try to request pick-up at the next show, or at the Collectors Universe facility. I cannot trust our postal service at this time. Unfortunately, as collectors... Those options are not always available. Just have to vent my frustrations. Thank you !!!
I just received a shipment from Limited Mintage / Intaglio Mint.
They seem to understand the nature of the shipping organizations well.
Check out their "return address " . . . .
Z
Busy chasing Carr's . . . . . woof!
Successful BST transactions with: Bullsitter, Downtown1974, P0CKETCHANGE, Twobitcollector, AKbeez, DCW, Illini420, ProofCollection, DCarr, Cazkaboom, RichieURich, LukeMarshall, carew4me, BustDMs, coinsarefun, PreTurb, felinfoal, jwitten, GoldenEgg, pruebas, lazybones, COCollector, CuKevin, MWallace, USMC_6115, NamVet69, zippcity, . . . . who'd I forget?
Did you call PCGS and tell them about this yet?
The only problem with opening a package at the USPS, in front of the clerk, is now THEY know you by/sell coins ........
Agreed...I've never gone this route before for that very reason. There must be a better solution to this, it's the 21st century.
Time to go enlist my friends in cryptocurrencies to see what they can think of.
a thought now after perusing this thread and some of the others. it is too bad the coins were small and light weight because with that many halves/dollars, it would be almost instantly apparent the box would be light. also it appears we need to make it a point to encourage each other to get the word out to check the registered box seals prior to accepting, whether at the PO or home. i'm pretty sure we get to hold the box for inspection and can give it right back if something appears amiss. although either this one or one of the others described the cuts being methodical and inconspicuous along the seams, difficult to notice if done with tact. kinda brings me around to the weight thing.
doing some homework with the pcgs shipping box, plastic box and a few slabs for various weights and a person knows the number/types of coins they are sending off and about what the box should weigh upon reciept with them in slabs (bodybags notwithstanding)
i have to admit to NEVER having a problem and NEVER even thinking to check the package (don't they rattle with slabs, a fine point made in either this or one of the recent threads as being a giveaway to would-be crooks?) but a quick jiggle MAY give a clue if the box is empty or not?
sorry for the windy post but i KNOW there is an effective solutions (quick/easy) for us to come to and then share with everyone because while these are VERY rare occurrences, they can really sting, especially if we cannot prove the theft occurred prior to receipt.
According to the USPS Domestic Mail Manual, they are not permitted to give you the package until you have signed for it.
"a mailpiece may not be opened or given to the recipient before the recipient signs and legibly prints his or her name on the applicable form or label and returns the form or label to the USPS employee."
https://pe.usps.com/text/dmm300/508.htm
Doesn't mean they won't let you hold the box before signing, but they might.
My experience is the carriers have an idea anyway (remember the plain brown wrappers from the 70s-80s) . But a package for pickup is routed to a counter clerk, who doesn't regularly handle your mail anyway.
I would much rather receive my package over-the-counter, if it looks good, weight seems right, I leave. if it's suspect, "we" open it right there, under their cameras and my phone! There can be no question about the contents and the invoice! If the thief is close to the delivery end then they have your address and your coins anyway. They known you buy/sell also, that my greater fear.
(l8-)>>
Blockchain
I saw photos of a lot of empty boxes along railroad tracks , in California , in the news recently. Is this the wave of our future ? I'm still baffled how anyone could receive an empty box, inside a sealed box. Let's hope you get some resolve. There is a chain of custody with PCGS shipments.
A cryptocurrency shipment is always an empty box.
If it were vagrants and the like ripping open the box and absconding with the contents, I doubt they carry around a roll of paper tape to cover it back up and cover themselves.
This smacks of an inside job. Where DO they have paper tape? ... at the PO (does it read "Fragile" tho?).
I put a LOT of trust in the registered mail process from my PO. The PCGS return postage ... its usually left in my mailbox or porch. Good thing I've been working from home for almost 2 years. Havent had an incident YET.
I have only done it a couple times when packaging seems damaged. I get postcards and flyers from auctions companies all the time from places I have bid on or won in the past. Most of the USPS theft is not in post offices but in distribution centers and private contract long haulers.
They are not supposed to hand it to but...
THEY WILL WEIGHT IT FOR YOU AND TELL YOU WHAT IT WEIGHS.
Could always ask the to hold it and show the 6 sides
I usually get mail I expect so it's not an issue, but I once got a certified letter that didn't make sense (it was intended for a past user of my PO Box) and I ended up refusing. The clerk showed it to me so I could inspect the to and from addresses and determine it wasn't for me, and then I didn't sign for it.
I would sign for it, take posession of it, then stand there and inspect it. if there seems to be a problem, I have them weigh it, then i open it, I would have to sign for it in order to file a claim/make a complaint anyway. As I await the return of several submissions, I hope I'm not creating a future scenario.
(l8-)>>
In an organization as large as the post office, it's to be expected that various outcomes will be experienced when it comes to signing for mail. My previous post was intended only to inform of the published regulations. In the event that someone is told they may not have a package until it's signed for, the postal worker is just doing what the USPS has said he should do. It's not because he's being a jerk.
how about ask the cute clerk, they've been hiring cuties as of late for some reason, to shake the box for you. unless pcgs has started bracing the slabs inside the boxes so that people don't know to steal things out of them, then it is still a viable option to determine if something is inside w/o alerting anyone to what it is. maybe if no one else is in line, she'll shake it like a maraca?
Yes I did and they are doing a "carrier trace" with USPS (whatever that is). They had me send pictures and said it could take 3 weeks and if nothing comes from it then it could take another 3 weeks to resolve via insurance claim.
ANACS uses both UPS and registered mail. By default, if a street address is used, the coins are returned via UPS, and if a PO Box is used, they are returned via registered mail. You can request registered mail for shipping to a street address by noting that on your submission form.
I also saw a comment about redirecting ANACS UPS shipments not being allowed. I've never had an issue with this- I have a UPS store near my house and have all of my ANACS packages rerouted to it with no issues.
Excellent Info, @cmerlo1 , I was thinking that could be the case not so much a $ threshold , but a residential vs. Box address.
I will say 99.9% of all Precious Metal purchases I've made have hit my PO BOX. I once ordered something from Singapore that required a physical address and got a call from DHL asking me about my "bullion" package - I said "I just really like bullion" maybe that could be confused for soup?
Then when the UPS guy handed me the package he said "Man this is sure heavy, is this Silver bars? My friend buys silver bars"
A Very awkward conversation.
It's all about what the people want...
I had a good conversation with ANACS yesterday and plan to flag my account so that only USPS is an option. I have given up on UPS. I do not trust their internal "investigation" that was done. The ANACS rep that I spoke with did not expect much to come from it either.
Successful BST with drddm, BustDMs, Pnies20, lkeigwin, pursuitofliberty, Bullsitter, felinfoel, SPalladino
$5 Type Set https://www.pcgs.com/setregistry/u-s-coins/type-sets/half-eagle-type-set-circulation-strikes-1795-1929/album/344192
CBH Set https://www.pcgs.com/setregistry/everyman-collections/everyman-half-dollars/everyman-capped-bust-half-dollars-1807-1839/album/345572
Go talk to your postmaster and give them the tracking number. At each distribution center where they are sorted they are also weighed. They will be able to see where the package became significantly lighter.
Edited to add: this does not require an "investigation" to be opened. I've had them to this behind the counter and it takes about 2 minutes.
Check out my iPhone app SlabReader!
That is what I thought UPS would do when they did their "investigation". I even told them the day the package was rerouted resulting in a 2 day delay in delivery. Since they (UPS) is not out the money (ANACS covers the loss) I don't think UPS really cares if the coins are found or not.
Successful BST with drddm, BustDMs, Pnies20, lkeigwin, pursuitofliberty, Bullsitter, felinfoel, SPalladino
$5 Type Set https://www.pcgs.com/setregistry/u-s-coins/type-sets/half-eagle-type-set-circulation-strikes-1795-1929/album/344192
CBH Set https://www.pcgs.com/setregistry/everyman-collections/everyman-half-dollars/everyman-capped-bust-half-dollars-1807-1839/album/345572
THATS THE BOTTOM LINE! Those offices that investigate your/my loss are not investigating a crime (they're not law enforcement). They are not concerned with the loss, they expect you to have insurance. If they discover clear evidence of a crime, then they notify law enforcement. My understanding is the Postal Inspectors only become actively involved when clear evidence of a crime exists. The ones who do this know exactly how to conceal that evidence. Only the stupid ones get caught.
I hooe all the TPGs take note of the number of views this thread has so far. It's a genuine concern.
(l8-)>>
**Update- Obviously the coins weren't recovered but they are paying me my insurance claim and PCGS is returning my vouchers. Better than nothing but still a bummer
I did that once. Received a box that was supposed to contain 3 1-oz gold maple leafs. The second the clerk handed the small flat rate priority mail box to me I knew it was empty. I opened it right there in front of the clerk at the counter, she witnessed the whole thing and immediately went and got the postmaster and told him what just happened. A few days later it was requested that I get statements from the clerk and the Postmaster and I was told sorry, we cannot get involved in "civil" matters. The local police basically told me the same thing. Luckily this person ripped several other people off around the same time and I paid with Paypal who had my back. Took about 60 days to recover funds but thankfully I did.
Glad you got your money back but I know the coins are irreplaceable.
Ordered a few coins from the mint, package arrived out on my porch in rough shape, one corner had been damaged and not taped very well...one coin was missing. I contacted the mint and explained the packaging was terrible- they issued a refund in a week! That was the only time I had a problem with delivery services.