PCGS survey
WAYNEAS
Posts: 6,891 âœâœâœâœâœ
I filled out my emailed request by PCGS.
Hope that I win one of their prizes for doing so.
Really hope that they implement my suggestions.
Wayne
Kennedys are my quest...
3
Comments
I got about half way through and decided it was taking up too much of my time. The only point I wanted to make was the outrageous turnaround times.
Great transactions with oih82w8, JasonGaming, Moose1913.
I would love to win also. Felt it was worth my time to tell them where I felt they could improve.
I completed it!🤞
So did I!
With suggestions where applicable. lol
Wayne
Kennedys are my quest...
I did Mine too
My 1957-2022 Proof Set Collection Has Been Sold
Did mine. Had to go count coins from submissions. Otherwise, it was a complete breeze.
I did the survey.
Way too long... the abandonment rate is going to be quite high.
Also annoying... most surveys use 1 for best and 5 for worst, this was the opposite. I had to go back and redo a # of answers. A couple of the ?s required answers and didn't offer an NA option. THose got poor ratings.
ANA 50 year/Life Member (now "Emeritus")
I was going to do it when I read the e-mail, but then I got a 2nd email for an old no longer in use account from years ago and realized that they are probably sending out this email to everybody. I didn’t like how they worded the email where it made it seem like only a select few were chosen to be asked and then sent the same to the old account that hasn’t been used in over a decade
Mr_Spud
realized that they are probably sending out this email to everybody.
not everybody. you must be special because you got two and I got none.
I got 2 also. I even gave them my phone number if they wanted to hear more Lol!
WS
Never got one - of course, I do my submissions through Heritage's Legacy Client Program. So, while I spend a bunch of money with them, they don't know who I am.
Member ANA, SPMC, SCNA, FUN, CONECA
Got it. Filled it out. I would love to win a submission and add conservation to it. See what they can do with my WW2 ase privy. 😎
🎶 shout shout, let it all out 🎶
I got nothing
100% positive transactions with SurfinxHI, bigole, 1madman, collectorcoins, proofmorgan, Luke Marshall, silver pop, golden egg, point five zero,coin22lover, alohagary, blaircountycoin,joebb21
I filled out mine.
Ok...so far we are up to 9 members who completed the survey!😎
That's 3 more than needed to get a "Prize" LOL
Wayne
Kennedys are my quest...
Completed my survey
Successful BST with ad4400, Kccoin, lablover, pointfivezero, koynekwest, jwitten, coin22lover, HalfDimeDude, erwindoc, jyzskowsi, COINS MAKE CENTS, AlanSki, BryceM
Got about halfway through and realized they were gathering a lot of "confidential" information that was none of their business so I abandoned ship.
They know exactly how many coins were submitted under the email they sent to request to and when those submission were made including the date of the last one. They know what coins/series were submitted. They know if I have any registry sets and what's in them. The rest of the "detailed" info they asked for could only be used for marketing purposes. Almost as invasive as the HA surveys. They only needed to ask two questions. What are we doing right? Where do we need improvements?
it's crackers to slip a rozzer the dropsy in snide
I completed mine!
I sent mine in, as mentioned I didn’t like the 1-5 rating having 5 as best. It was a bit long but wanted my opinion on turn around times to hopefully be seen.
I sent mine in and truly have little hope anything will come of the suggestions. One suggestion was that they had a daily suggestion box that was answered via pm unless a childish suggestion which requires no response.
Jim
When a man who is honestly mistaken hears the truth, he will either quit being mistaken or cease to be honest....Abraham Lincoln
Patriotism is supporting your country all the time, and your government when it deserves it.....Mark Twain
If I don't answer a question then let it go. Don't ask me for a response that wasn't offered. Completed the survey, next time into the trash 🗑.
They must be very short handed. I called yesterday and they told me hold time was maxed out and call back was full need to call back tomorrow goodbye. 😳
Hoard the keys.
That happens alot because people are taking advantage of the call back option so the reps wind up making outgoing calls by the afternoon and can't take inbound calls. Best to call first thing in the morning 😉
WHAT!
I thought I was the only one they CHOSE? Lol.
I completed it also. Great opportunities for their prizes!
"Jesus died for you and for me, Thank you,Jesus"!!!
--- If it should happen I die and leave this world and you want to remember me. Please only remember my opening Sig Line.I guess they did not want my input.
My US Mint Commemorative Medal Set
someone should link the survey so we can see it.
I did the survey. I seriously doubt that PCGS will listen to the results. Turnaround times are likely the biggest source of complaint. Just sayin...mh
I did mine, the options for some of the questions are a little strange.
For example:
Where's the "Yes, as long as the pictures are adequate" option? I am going to assume they meant sight-unseen.
Collector, occasional seller