Last time I said my son lost the authorized user credit cards which I used to place orders for ASE
Samuel8
Posts: 380 ✭✭✭
and Morgan/Peace dollars.
I locked 1 card and keep 1 card active.
This morning 1 S ASE order went through without problem. But received email for the order with the locked card.
I tried to call around 1:00PM for about an hour, no luck.
I called again just now around 6:00PM, and immediately was put on hold, at the same time, the chat window popped up, so I decided to use the chat. After I provided name address etc, the agent said he needed up to 2 min to research. So, I unlocked my card, and then I immediately saw there was a pending charge. (I originally wanted to try to ask him to take a new credit card just for testing purpose), but he reprocessed it without even asking me. He came back and said everything was ok now. I asked him whether he was able to take a new credit card, he said once the order was placed they can't do nothing.
I saw several people said their cards got compromised today, probably you just need to lock it and take a chance.
One more thing, the blocked order's payment method changed to blank after the charge was declined this morning.
So, it seems blank payment method is a thing related to the credit card.
Comments
Sounds like you are working things out 👍🏼
🎶 shout shout, let it all out 🎶
I actually this time want to try to replace the credit card in the order, but the agent did not give me a chance, he just re-processed the order while put me on hold.
Sounds like you got lucky... Hope all goes through.. Some other have not been as fortunate. Cheers, RickO
Now, the pending transaction is gone, did not become "posted", and order is still "processing".
So, last time was just authorization? I need to unlock my card again to wait for the real transaction?