Registry set service
I would like to take the time to acknowledge and thank the registry set service team that fixes our woes.
With most of the CSRs working from home, turnaround times and service issues are at a slower than normal pace.
Getting thru on the phone may take several re-dials but eventually we get thru. The CSRs that I have always spoken to are kind, knowledgeable, polite and understanding. They all are in some type of cross training so that their ability to resolve issues grows especially in not having to transfer our concerns to another party. Dealing with the general public is really an art form. Everybody who has issues wants theirs fixed first and immediately. So BRAVO to you all who put up with us and our moods. In these times, we all need to practice more patience.