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Who pays when package from Ebay purchase gets lost/missing ,?

bestdaybestday Posts: 4,220 ✭✭✭✭

This summer Bought some coins from ebay ,that went missing in action for 5 weeks ..filed claim... ebay refunded purchase ..then coins appeared 3 weeks later. Emailed seller how to pay him ... he refused the repayment,, saying loss was part of doing business Any reason seller wouldn't take the money?

Comments

  • ifthevamzarockinifthevamzarockin Posts: 8,498 ✭✭✭✭✭

    Ebay may have covered the loss and the dealer wasn't out any money.
    Insurance may have paid the dealer.
    The dealer may just have outstanding customer service and is willing to cover the loss.

    I have done the same thing as a seller on ebay.

  • KliaoKliao Posts: 5,445 ✭✭✭✭✭

    @ifthevamzarockin said:
    Ebay may have covered the loss and the dealer wasn't out any money.
    Insurance may have paid the dealer.
    The dealer may just have outstanding customer service and is willing to cover the loss.

    I have done the same thing as a seller on ebay.

    Pretty much covered what I was thinking.

    Young Numismatist/collector
    75 Positive BST transactions buying and selling with 45 members and counting!
    instagram.com/klnumismatics

  • ChrisH821ChrisH821 Posts: 6,293 ✭✭✭✭✭

    @bestday said:
    This summer Bought some coins from ebay ,that went missing in action for 5 weeks ..filed claim... ebay refunded purchase ..then coins appeared 3 weeks later. Emailed seller how to pay him ... he refused the repayment,, saying loss was part of doing business Any reason seller wouldn't take the money?

    This seller sounds like a good guy(or gal).

    Collector, occasional seller

  • JimnightJimnight Posts: 10,765 ✭✭✭✭✭

    :)

  • vplite99vplite99 Posts: 1,175 ✭✭✭✭✭

    That is an honest seller.

    Vplite99
  • TwoSides2aCoinTwoSides2aCoin Posts: 43,794 ✭✭✭✭✭

    @bestday said:
    This summer Bought some coins from ebay ,that went missing in action for 5 weeks ..filed claim... ebay refunded purchase ..then coins appeared 3 weeks later. Emailed seller how to pay him ... he refused the repayment,, saying loss was part of doing business Any reason seller wouldn't take the money?

    He may have figured you were a cheat, blocked you from buying again and moved on. Just a thought.

  • rickoricko Posts: 98,724 ✭✭✭✭✭

    Sounds as if his 'loss' was recovered. What was the value of the transaction? Cheers, RickO

  • bestdaybestday Posts: 4,220 ✭✭✭✭

    @TwoSides2aCoin said:

    @bestday said:
    This summer Bought some coins from ebay ,that went missing in action for 5 weeks ..filed claim... ebay refunded purchase ..then coins appeared 3 weeks later. Emailed seller how to pay him ... he refused the repayment,, saying loss was part of doing business Any reason seller wouldn't take the money?

    He may have figured you were a cheat, blocked you from buying again and moved on. Just a thought.

    No.. have bid many times after

  • bestdaybestday Posts: 4,220 ✭✭✭✭

    @ricko said:
    Sounds as if his 'loss' was recovered. What was the value of the transaction? Cheers, RickO

    $100

  • TwoSides2aCoinTwoSides2aCoin Posts: 43,794 ✭✭✭✭✭

    The answer is : "the seller pays". You don't think eBay will eat the loss , do you ? It is sellers who always pay. And for that seller , as most of us, it's the cost of business. Losses !

  • leothelyonleothelyon Posts: 8,349 ✭✭✭✭✭
    edited September 25, 2020 11:15AM

    Ebay buyer pays Ebay seller,
    Ebay seller ships Ebay item to Ebay buyer,
    Ebay item gets lost in mail.
    Ebay refunds Ebay buyer.
    Ebay item shows up in Ebay buyer's mailbox weeks later.
    Ebay buyer offers to repay Ebay seller......a second time?
    Waiting to hear from Ebay sellers to post their memoirs on how Ebay sticks them with a bill to repay money Ebay refunds Ebay buyer with.

    The more qualities observed in a coin, the more desirable that coin becomes!

    My Jefferson Nickel Collection

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