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Heritage website down (official)

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  • JohnnyCacheJohnnyCache Posts: 1,760 ✭✭✭✭✭

    UPDATE
    Our Email and Dallas phone systems are fully operational and we expect the website to be up soon. We have confirmed that we were the victim of a malware attack. We have no evidence and no reason to believe there was any unauthorized acquisition of any client or company data. Additionally, client financial information such as credit card numbers and bank account information is maintained and secured by the payment provider. Further, all HA.com passwords are encrypted. All currently affected auctions will be extended or rescheduled, with revised schedules posted once HA.com returns to service.

  • WCCWCC Posts: 2,571 ✭✭✭✭✭
    edited October 21, 2019 6:02PM

    Double post-deleted

  • WCCWCC Posts: 2,571 ✭✭✭✭✭
    edited October 21, 2019 6:00PM

    @WCC said:

    @alefzero said:

    Exploiting a big enterprise will be done a smartly as possible and with as devastating consequences as possible. Going to be a messy cleanup at the very least.

    Heritage is not a large enterprise, regardless that it is by far the largest numismatic firm (auction or dealer). It's the third largest auctioneer after Christies and Sotheby with neither being large either. Heritage is a private company but I'd estimate their revenue (not value of items sold) is slightly more than double CLCT; in the vicinity of $200MM annually. If it were public, it would at most be a medium small cap.

    Financial services is an industry which has a large budget for this purpose for a variety of reasons. I don't pay much attention but the impression I have is that most other industries proportionally spend noticeably less and in some instances, not much at all.

  • CaptHenwayCaptHenway Posts: 32,129 ✭✭✭✭✭

    Just checked and not up yet.

    Numismatist. 50 year member ANA. Winner of four ANA Heath Literary Awards; three Wayte and Olga Raymond Literary Awards; Numismatist of the Year Award 2009, and Lifetime Achievement Award 2020. Winner numerous NLG Literary Awards.
  • scubafuelscubafuel Posts: 1,845 ✭✭✭✭✭

    I really hope they have not lost the archive of sold listings.

  • MorganMan94MorganMan94 Posts: 1,330 ✭✭✭✭✭

    Will the implementation of the new credit card fees be delayed until after the rescheduled auctions have taken place?

  • MFeldMFeld Posts: 13,477 ✭✭✭✭✭
    edited October 22, 2019 10:14AM

    .

    @scubafuel said:
    I really hope they have not lost the archive of sold listings.

    As of a moment ago, I could see the archives.

    Mark Feld* of Heritage Auctions*Unless otherwise noted, my posts here represent my personal opinions.

  • TrazTraz Posts: 377 ✭✭✭✭

    The site is back up.

  • WAYNEASWAYNEAS Posts: 6,701 ✭✭✭✭✭

    @JohnnyCache said:
    UPDATE
    Our Email and Dallas phone systems are fully operational and we expect the website to be up soon. We have confirmed that we were the victim of a malware attack. We have no evidence and no reason to believe there was any unauthorized acquisition of any client or company data. Additionally, client financial information such as credit card numbers and bank account information is maintained and secured by the payment provider. Further, all HA.com passwords are encrypted. All currently affected auctions will be extended or rescheduled, with revised schedules posted once HA.com returns to service.

    so anybody who has an issue with a personal breech of their info should immediately let Heritage know which would let the rest of us know by posting it here

    Kennedys are my quest...

  • spacehaydukespacehayduke Posts: 5,731 ✭✭✭✭✭

    Just changed my HA pwrd.....................

    My online coin store - https://www.desertmoonnm.com/

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