Ebay guaranteed delivery.
sparky64
Posts: 7,041 ✭✭✭✭✭
What happens if you inform Ebay when your purchase doesn't arrive on the guaranteed date?
It bugs me when the word guaranteed is used loosely BUT I don't want to be that guy if it hurts the seller, especially if it's just a day or two late.
"If I say something in the woods and my wife isn't there to hear it.....am I still wrong?"
My Washington Quarter Registry set...in progress
0
Comments
Who guaranteed the delivery date? The seller? The post office? eBay?
Inquiring minds want to know.
A Better Buyer Experience
Buyers can filter items by delivery dates, including the next 1-2 days, and their purchases are guaranteed to arrive by the listed delivery dates. If their items don't arrive on time because of any reasonable shipping issue, we'll make it right.
Late Delivery Protection with Fast 'N Free
If your Fast 'N Free listings do happen to arrive late, we will always make it right for your customers with one of these options:
Voucher for a future eBay purchase
Free return label if the seller accepts returns
We will continue to protect items that arrive late when a customer makes a claim, as long as the seller mets their handling-time commitment.
https://pages.ebay.com/seller-center/shipping/ebay-guaranteed-delivery.html?ul_ref=https%3A%2F%2Frover.ebay.com%2Frover%2F1%2F711-53200-19255-0%2F1%3Ficep_ff3%3D2%26pub%3D5574933636%26toolid%3D10001%26campid%3D5337487965%26customid%3D%26mpre%3Dhttps%253A%252F%252Fpages%252Eebay%252Ecom%252Fseller-center%252Fshipping%252Febay-guaranteed-delivery%252Ehtml%26srcrot%3D711-53200-19255-0%26rvr_id%3D1948797437707%26rvr_ts%3D5cc1588d16a0ab4ccba08707ff9ff981
From that link, eBay is guaranteeing delivery on First Class packages. FWIW, the post office makes no guarantee on such shipments.
Yes, I understand that and thanks.
I did my homework and read up on it.
I was wondering if any buyers here have done it and if there is any benefit.
I was also wondering if any sellers here had any input.
Does the seller get a message saying "sparky64 bitched because the package was late and your punishment will be forthcoming because he whined".
"If I say something in the woods and my wife isn't there to hear it.....am I still wrong?"
My Washington Quarter Registry set...in progress
Seller's input? My eBay preferences are set to "No" for Guaranteed Delivery, but it shows on all my listings. I haven't heard a peep about it yet, from either a buyer or from eBay.
It's a bunch of BS. I bought from a participating seller who was supposed to deliver in 3 days but took 7 days just to get it to the post office. I left him a well deserved neg and eBay removed it. I griped to eBay and they agreed with me but wouldn't reinstate my feedback or do anything else about it.
This was prior to the above linked 2019 update.
Great transactions with oih82w8, JasonGaming, Moose1913.
@sparky64
Does the seller get a message saying "sparky64 bitched because the package was late and your punishment will be forthcoming because he whined".
No harm to the seller as long as shipped within stated handling time. Ebay knows many will not whine if it is late and those who do get $5 off the next purchase.
I ship within the stated handling time, but a fair number of those shipments do not qualify for tracking (First Class letter), so eBay has no idea when they were mailed, aside from all the "fast shipping" feedback I get.
I suspect you get the cost of your free shipping back
I just checked my lists all said guaranteed by certain day. It is not guaranteed by me for sure I did not even know about this until I read this thread.
It's a free service offered by eBay for sellers (like me!
) with stellar shipping records. I never hear or see anything related to the guarantee. I don't do anything to offer it. It's a nice little perk
I just had one that never arrived... I queried the seller a week after due date... (I did have a tracking number..it got as far as NJ).. and he checked with the Post Office... Lost... He refunded my money immediately. Cheers, RickO
I shipped a package the day after the auction. Package was mailed to CA. The P.O. sent the package to OR. They tried to deliver it to an address in Oregon five times, remember, it was being sent to California. It took 3 weeks to finally be delivered. Sometimes things are just out of the seller's control.
DPOTD-3
'Emancipate yourselves from mental slavery'
CU #3245 B.N.A. #428
Don
I don’t care about that as long as I get my item in a reasonable time nor do my customers. I have one supplier a large shop flipping walk-in purchases they may not be processing shipments on weekends. Big deal so what - not a problem for me. As for me, I ship promptly (drop off parcel at PO) within 24 hrs of payment. Buyers who don’t have a broken finger or brain dead can track USPS shipments assuming the seller inputs tracking.
Everybody knows (where the elevator goes to the top) that it’s USPS who is the main player in this.
eBay only extends the gu> @ajaan said:
Doesn't matter. eBay is making the guarantee not the seller
Bought shipping supplies recently and the package didn't arrive by the guaranteed date. Got a $5 credit from Ebay. Not a ding on the seller as it was shipped in time.