Another bay fraudulent return warning.

Aspie_Rocco

I sold a Pcgs coin in February. 20 days after delivery customer changes their mind on a No return item.
Filed return claim w eBaybedore contacting me, claim denied. I sent messages offering an exchange or buy back in a few weeks. A few message back and forth then Customer asked for Pcgs coins worth DOUBLE purchase price, when none available they filed “not as described through PayPal.
I am really getting tired of all the fraudulent claims shysters use to abuse sellers. I am a collector, not a dealer. Some people have no couth. I really hope Paypal seller Protection kicks in.
Buyer has been blocked.

291fifth

All you can do is block and move on. Don't spend time worrying about it.

segoja

you should know by now there is no such thing as no returns on e-bay

Aspie_Rocco

I guess there was a Santa at Paypal today

dan_marinelli

Who 'da buyer so I can add to my blocked list?

jmlanzaf

@segoja said:
you should know by now there is no such thing as no returns on e-bay

THIS!

I have been posting this on this forum for a year. I'm not sure why anyone thinks that such a policy exists, especially if you are accepting PayPal. You have to be cash only to have a non-reversible transaction.

Welcome to the life of a dealer. You are NOT just a collector if you sell even a single coin in a retail environment.

numbersman

Wow,you should play the lotto!

davids5104

I am now listed as a power seller on ebay. Not sure what it means, but I have been blessed with the returns or lack of. Do you guys think return abuse is less at lower price points for coins? My coins for the most part are all below 150 bucks with a few exceptions.

ilmcoins

@davids5104 said:
I am now listed as a power seller on ebay. Not sure what it means, but I have been blessed with the returns or lack of. Do you guys think return abuse is less at lower price points for coins? My coins for the most part are all below 150 bucks with a few exceptions.

I have the most issues with the lower priced coins. Seems when someone pays $500+ (and the coin was described properly) there is never an issue.

jmlanzaf

@davids5104 said:
I am now listed as a power seller on ebay. Not sure what it means, but I have been blessed with the returns or lack of. Do you guys think return abuse is less at lower price points for coins? My coins for the most part are all below 150 bucks with a few exceptions.

I sell 2500-3000 items per year an I get 2 or 3 returns. Returns are not an issue in my experience.

Hemispherical

@FiveaDime said:

Both seller and buyers need the ebay protection, think it's backed up by Paypal. I've only returned 3 items in
4,5 years out of hundreds purchased. Here's a detailed description of the return. I was surprised not to have
to pay for the return shipping charges. I would have much rather received a coin that mated the sellers photo
which was extremely "Juiced".

Details
Mar 18
Return item delivered
Mar 18
Refund received
Purchase price$48.76
Original shipping$3.25
Total refund$52.01
Refunded to Original payment method
Mar 12
Return item shipped
Mar 7
Return started
Reason

Doesn't match description or photos

Details

I bought the coin because of the intense gold toning depicted in the sellers photo are "Juiced" IMO.. When I received the coin, I was quite disappointed for it had nowhere near the gold tones depicted in the sellers photos. It is a generic example tone wise, more of a silver nickel color with a hint of brass. Showed it to my friends and they agree. I already have a couple like this in high grades and would rather spend my money on a coin I can enjoy.

Mar 7
Delivered
Mar 3
Item purchased

H, Inc. sent you a refund of $52.01 USD


Hello, Peter long


PayPal

H, Inc. refunded $52.01 USD from your purchase on March 3, 2019.
$52.01 USD has been refunded to your bank account ending in 6959. It may take a few days to appear on your statement.
Your refund summary
Transaction ID: 0VV089BL300483M March 18, 2019 10:04:28 AM PDT
Total purchase amount $52.01 USD
Amount refunded $52.01 USD
Refund paid by
H, Inc.

info@-coin.com

Refund paid to
ME!!

Interesting.

“Peter Long” was the same name in the thread by Apollo3/Columbian312/elemint who was recently bammed.

https://forums.collectors.com/discussion/1016295/my-1991-s-pr70-mt-rushmore-was-purchased-for-the-least-amount-listed-on-pcgs-auction-listings

https://forums.collectors.com/discussion/comment/12274497/#Comment_12274497

Gluggo

@Hemispherical said:

Interesting.

“Peter Long” was the same name in the thread by Apollo3/Columbian312/elemint who was recently bammed.

https://forums.collectors.com/discussion/1016295/my-1991-s-pr70-mt-rushmore-was-purchased-for-the-least-amount-listed-on-pcgs-auction-listings

https://forums.collectors.com/discussion/comment/12274497/#Comment_12274497

Interesting nothing gets by you!!!!

pocketpiececommems

I don't understand why you're upset. "Peter Long" is right in the middle of your post. Hemispherical was just repeating your post.

ricko

I am not a volume buyer on ebay, but have bought items over the last 20+ years. I have never returned a product....all have been as described and well represented by pictures. (some coins, many other things.) I read many posts here about problems in both directions...Perhaps it has to do with volume... just glad my transactions have gone well. Cheers, RickO

Hemispherical

@Gluggo said:

@Hemispherical said:

Interesting.

“Peter Long” was the same name in the thread by Apollo3/Columbian312/elemint who was recently bammed.

https://forums.collectors.com/discussion/1016295/my-1991-s-pr70-mt-rushmore-was-purchased-for-the-least-amount-listed-on-pcgs-auction-listings

https://forums.collectors.com/discussion/comment/12274497/#Comment_12274497

Interesting nothing gets by you!!!!

It was interesting. What jumped out was the name and how both times it was in reference to a purchase. Pics of the other post (the first link above).

jkrk

I sold a pcgs MS64 St Gauden on E-Bay. The seller had an ok but rather small feedback rating.

After receiving the coin, I was notified by E-Bay that the seller wanted to return the coin since it looked like a counterfeit.
On E-Bay I am willing to take back anything I sell as long as the case is not tampered with. The return was made and I returned his money promptly.

When I received the coin back I checked my records and noted that the coin was purchased from one of the larger E-Bay sellers and looked good to me.

In general, I have had good experiences selling through E-Bay. I am just trying to illustrate that buyers on E-Bay can also be a problem.

logger7

@jkrk said:
I sold a pcgs MS64 St Gauden on E-Bay. The seller had an ok but rather small feedback rating.

After receiving the coin, I was notified by E-Bay that the seller wanted to return the coin since it looked like a counterfeit.
On E-Bay I am willing to take back anything I sell as long as the case is not tampered with. The return was made and I returned his money promptly.

When I received the coin back I checked my records and noted that the coin was purchased from one of the larger E-Bay sellers and looked good to me.

In general, I have had good experiences selling through E-Bay. I am just trying to illustrate that buyers on E-Bay can also be a problem.

You wonder why an experienced buyer would do something like that? It's not right, and if you are a top rated seller you have to pay for the return too.

Since you are going to pay a minimum of around 10% selling on ebay which is a lot with a $1K plus coin, why not sell it on the BST or call up wholesale buyers? You will do better.

davewesen

Paying for FREE returns is an option and gives you higher discount for top rated seller.

Some 'experienced buyers' are getting free approval service if free returns. eBay no longer allows restocking fees.

The 13% + selling fees (eBay and PAYPAL) on returns are deducted, but shipping costs eaten by seller. If this was retail where many mark-ups are double, it would not be an issue. On ebay, most auctions go for wholesale.

jmlanzaf

@davids5104 said:
I am now listed as a power seller on ebay. Not sure what it means, but I have been blessed with the returns or lack of. Do you guys think return abuse is less at lower price points for coins? My coins for the most part are all below 150 bucks with a few exceptions.

I sell 2500-3000 items per year an I get 2 or 3 returns. Returns are not an issue in my experience.

Sweetpie

Assuming you didn't used any stock MS64 pictures, I think the buyer just has buyer's remorse upon receiving the coin. Was surprised you didn't pursuit the claim a bit further. Thinking the coin is a counterfeit just doesn't hold water as it was slabbed by PCGS.

jkrk

@Sweetpie said:
Assuming you didn't used any stock MS64 pictures, I think the buyer just has buyer's remorse upon receiving the coin. Was surprised you didn't pursuit the claim a bit further. Thinking the coin is a counterfeit just doesn't hold water as it was slabbed by PCGS.

Yes, the picture was of the actual coin. Whenever I sell a coin, I am willing to take back the coin with no resistance. If it happens too often then I would change my policy.

My point is that buyers can also be a problem as buyers remorse kicks in.

Aspie_Rocco

@Sweetpie said:
Assuming you didn't used any stock MS64 pictures, I think the buyer just has buyer's remorse upon receiving the coin. Was surprised you didn't pursuit the claim a bit further. Thinking the coin is a counterfeit just doesn't hold water as it was slabbed by PCGS.

A word of caution, a pcgs slab or any other is not immune to “not authentic “ claims. A customer hit me with one of those a month or two ago, on a ms66 1938 Nickel they say they need evidence to prove authenticity, like mailing eBay the returned slab for verification, and even then representatives said the effort could be futile.
Buyers remorse, while understandable at times, is not a valid reason to breach the “eBay contract” yet dishonest buyers, at times, find other ways.