Slightly Off Topic, but who do I contact to get my sign in information? UPDATE... Problem Resolved.

tennesseedave1 · February 10, 2019 10:47AM

My old username is TennesseeDave and I have been a member here for just over 12 years. My computer that crashed in December had kept me logged in here for years without me having to enter the password and now I can't remember what it is. When I try to log in and click the Forgot Password link, it sends an e-mail to an old e-mail address that I can no longer access. I did contact customer service a couple weeks ago and a very nice man tried to assist me, but we failed to get it back up and going. Anyone here ever have any helpful information or the name of anyone in customer service that could help me? Any help would be greatly appreciated.

Paradisefound · February 10, 2019 8:10PM

I see you dilemma there. I am sure the IT has ways to send the password to your current email.
Good luck!

ShadyDave · February 11, 2019 10:01AM

maybe @HeatherBoyd or @PCGSCSManager can assist you

tennesseedave1 · February 11, 2019 3:30PM

Thanks, I try calling them again. If that does not work I'll go that route.

SetRegistryManager · February 11, 2019 5:59PM

@tennesseedave1 said:
My old username is TennesseeDave and I have been a member here for just over 12 years. My computer that crashed in December had kept me logged in here for years without me having to enter the password and now I can't remember what it is. When I try to log in and click the Forgot Password link, it sends an e-mail to an old e-mail address that I can no longer access. I did contact customer service a couple weeks ago and a very nice man tried to assist me, but we failed to get it back up and going. Anyone here ever have any helpful information or the name of anyone in customer service that could help me? Any help would be greatly appreciated.

Hi @tennesseedave1

I've sent you a DM requesting additional information.

I believe I have a fix in order that can help you out!