I've recently encountered a problem with my PM function.
nankraut
Posts: 4,565 ✭✭✭
Anyone who sends me a PM, I receive it OK. But when I reply, it doesn't get thru. (keeps trying for 48hrs, and notifies me each time of the failure) I know they have their PM's turned on. I've never had this problem in the past. Help???
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PCGSDev
Posts: 55 mod
@nankraut said:
Anyone who sends me a PM, I receive it OK. But when I reply, it doesn't get thru. (keeps trying for 48hrs, and notifies me each time of the failure) I know they have their PM's turned on. I've never had this problem in the past. Help???Thanks for reaching out! I was able to test this and everything seems to be working fine for me.
When you receive an email regarding a new message or reply, please make sure you are clicking the "Reply:" link in the email. Replying to the email itself will not send a reply to the user.
Let me know if you have any further questions!
Josh Logier
Software Engineer, PCGS
app@pcgs.com6 -
Optionsnankraut
Posts: 4,565 ✭✭✭
@PCGSDev said:
@nankraut said:
Anyone who sends me a PM, I receive it OK. But when I reply, it doesn't get thru. (keeps trying for 48hrs, and notifies me each time of the failure) I know they have their PM's turned on. I've never had this problem in the past. Help???Thanks for reaching out! I was able to test this and everything seems to be working fine for me.
When you receive an email regarding a new message or reply, please make sure you are clicking the "Reply:" link in the email. Replying to the email itself will not send a reply to the user.
Let me know if you have any further questions!
Thanks Josh...I think you hit on my problem. I'll check it oput.
I'm the Proud recipient of a genuine "you suck" award dated 1/24/05. I was accepted into the "Circle of Trust" on 3/9/09.2
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PM sent.
Sorry
I've had this same problem for a couple of years but I can send one reply. I've been in touch with PCGS but it still doesn't work.
Well--I'm apparently unable to reply to any incoming messages. I've been a member here since Oct. 2002; and this has never happened to me before. So....I'm basically locked out from communicating with anyone.
Maybe contact @PCGSDev?
I wonder if I have this problem also? Sometimes I don't get responses from private messages and I don't know if they are not interested in a coin or they are interested and I don't know becasue I received no message..
It could be, but I suspect it’s mainly people not replying.
See here:
https://forums.collectors.com/discussion/1011558/thoughts-increase-in-no-replies
Well, thanks for that. I always reply. I think you are right though, any reply is better than nothing. When I used to manage people, I would tell them to always call me back about this or that. Even if it was to tell me to drop dead! At least I know where they stand....
Good advice....thanks!