Graded card received in an EBAY bubble wrap envelope. Cracked all on bottom. What to do?

MonicaDan

Normally I know what to do. Recent posts have me wondering. Flat out....seller did not protect the card. I got a decent deal also; so a little upset. Don't want to go through this whole get PSA/SGC to write of the damage on company letterhead etc. I could possibly break it out; but then it's raw and could be unsafe. This is not as cut and dry anymore from what I've read. EBAY/PAYPAL does ask the buyer for all crazy sorts of stuff proving damage and value.

MonicaDan

$260 card

jfkheat

Submit a NOT AS DESCRIBED claim with eBay and get your money back. DO NOT submit a DAMAGED claim. If you do that eBay will leave it up to the seller to file a damaged claim with the post office. The post office will probably deny the claim because of poor packaging. Then you will have to fight to get a refund.

dennis07

Same happened to me twice. Both times I let the seller know a card had arrived with a cracked case. Both sellers refunded me $10 for each cracked card with no hassle.

MonicaDan

@dennis07 said:
Same happened to me twice. Both times I let the seller know a card had arrived with a cracked case. Both sellers refunded me $10 for each cracked card with no hassle.

What would $10 do? It's probably $30 minimum to reholder with shipping back and forth??

MrHockey

$10 pays for the reholder when you toss it in with your inevitable next batch of them.

tonylags

I would reach out to seller, explain item is not as described in message because of cracked case; ask for a re-holdering fee of say $15-20.00. {Any more sounds greedy to me, personally, especially if you got a good deal}. If seller is honorable, he should make it right, if seller is a dic*; I would return and get a full refund.