eBay buyer returning graded cards

81 Topps Guy

Recently sold several graded cards to this buyer, now I got multiple messages from eBay saying the buyer wants to return these cards because he changed his mind, see attached message. Since when is changing your mind a viable reason for a return, he didn’t even open a case where I had a chance to respond, I just got all of these eBay messages saying the return was automatically approved. He also said some of the cards arrived damaged, I’d put the possibility of that at zero % seeing the cards were wrapped in bubble wrap, protected by packing peanuts, and double boxed. That package could have been dropped kicked from the post office to the buyer without a scratch. Obviously the buyer is a scammer, can’t wait to see what I get back from him, but I sense it will not be what I sent him

wrestlingcardking

Have to just move on.....

MrHockey

If you have returns enabled, the buyer doesn't need a reason. Like you said, it's automatically approved.

If you didn't have returns enabled, they'd need to open a SNAD case and list a reason, which you could then dispute.

81 Topps Guy

I’d have to look to see if I have returns enabled, if so that’s on me. But selling only graded cards and not too often I wouldn’t think there would be many buyers wanting to return PSA cards

secretstash

@81 Topps Guy said:
I’d have to look to see if I have returns enabled, if so that’s on me. But selling only graded cards and not too often I wouldn’t think there would be many buyers wanting to return PSA cards

Some of them do it to look for possible upgrade-able cards.

1951WheatiesPremium

‘Some of the cards arrived damaged’

This is concerning. I’d be worried about slabs cracked by the buyer and the cards replaced. Let us know how it goes. Maybe the guy just overspent on Christmas and needed some cash back.

I hope it works out well and it was just a case of strange buyer and not nefarious buyer.

GoDodgersFan

Sorry to hear this. Just part of selling on ebay. Hope everything works out for you.

KbKards

Unless the cards were in fact damaged, then be sure to add him to your blocked bidder list. Based on the higher quality vintage aspect of the item pictured this is not the kind of buyer that quality sellers would like to encounter. So if the cards were not damaged posting the Ebay ID could help prevent other good sellers from wasting their time.

DoctorK

I would love to add this buyer to my blocked list. Please share the ID when you feel it is appropriate.

81 Topps Guy

@DoctorK said:
I would love to add this buyer to my blocked list. Please share the ID when you feel it is appropriate.

I will, waiting to get the cards back

Desert_Ice_Sports

My advice: Use your cell phone and record a video of you opening the package when you get it back... If he sent you something other than what you sent him, at least you'll have proof of what he returned.

I've offered eBay returns on graded cards for almost 10 years. and I've never been scammed in that way... I've had a few cracked slabs returned, but never had anyone replace a card or send me an empty envelope... If that indeed happens, don't just report it to eBay, file a police report in the buyer's hometown and use the video as evidence.

Good luck.

jay0791

Good advice

Better yet open it in front of someone such as a P O employee...and yes while being filmed.

EBAY may not care but the PO doesn't want mail fraud

Panama Mutiny (Formerly lawyer05)

Name the buyer

HighGradeLegends

@lawyer05 said:
Name the buyer

This

81 Topps Guy

Planning on giving the name, I’m still waiting for the return though