Log Times

MrHockey

I am hoping to get a few reports of recent log times.

They seemed to improve in the June-July timeframe, but have recently extended.

I currently have 4 orders that have been received, the oldest on 8/29, that have not yet logged. I assume this is because they were flooded with bulk subs before the price increase on 9/1.

Anyone with orders received before 8/29 yet to log?

PROMETHIUS88

I'm thinking the same thing. Mine was received on 9/4, so not older, but still not logged. Don't like it, but kind of expected it this time around.

GoDodgersFan

I am in the same boat with a small group sub. It is expected with the volume they received.

Mickey Mays

My turn around time on a 65 day bulk sub was 45 days. Fast service, worst grades ever.
Good Luck.

LOTSOS

Casey,

Received Sep 4th
Logged Sep 12th

But I cheated. I sent in 1 express service item and a bulk.

Kevin

miwlvrn

Received 8/31, still not logged on 9/21.

VoteDizzy

Small, regular sub received 9-10, logged 9-19.

miwlvrn

@miwlvrn said:
Received 8/31, still not logged on 9/21.

This order did get posted later on during 9/21 that it was logged on 9/20.

MrHockey

My order received 8/29 logged this morning.

Next up: still waiting on packages received 9/5, 9/6, and 9/20.

MrHockey

Packages received 9/5 and 9/6 logged yesterday 9/27. Good sign.

sjjs28

Two identical submissions (<50 cards each), labeled "Bulk Submission" on the package [first time I have ever done this] were signed for by PSA staff on 9/4 and 9/5 (guess they didn't ride together on the plane out to the west coast). One logged on 9/14 (8 business days) and the other on 9/25 (15 business days). Now just waiting for grades like everyone else.

miwlvrn

I'd be very curious to know whether there is any log time variance directly related (not coincidentally but unrelated) to whether or not the submission # is written on each CS1 in the order or not.

LOTSOS

@LOTSOS said:
Casey,

Received Sep 4th
Logged Sep 12th

But I cheated. I sent in 1 express service item and a bulk.

Kevin

Update.

I am pleased to announce what may possibly be a modern day Bulk Sub World Record. We are currently consulting with Guinness but as it stands this sub popped in 13 business days. I will always include an express item with bulk subs from now on even if it was just dumb luck.

Kevin

Unknown

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MrHockey

July 18 would be 52 days if you included the National, more likely ~47. Still a month under the estimate, no?

Unknown

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AANV

@CARDSINLOSANGELES said:

@MrHockey said:
July 18 would be 52 days if you included the National, more likely ~47. Still a month under the estimate, no?

sure. now that it's 60 days instead of 30 days (which really wasn't very long ago). Point is, this is not good customer service. It just isn't. Months is way too long.

I wouldn't have an issue with the wait time, provided that they accurately grade the cards the first time. The number of times that I have to resubmit a card before it ends up in the right holder, coupled with the outrageous wait times, means that I could be waiting two years before I can turn a card around.

thunderdan

My orders which were received on 9/5 were just logged today 9/28

wrestlingcardking

I had a collector's club renewal get there on Monday and log later in the week on a Friday 9/20.

minnesotahusker

Two bulk orders (114 & 109 cards) currently at PSA.

First, sent 8/2/18, received at PSA 8/4/18, logged 8/10/18, poppage.....

Second, sent 8/29/18, received at PSA 8/31/18, logged 9/13/18, poppage.... wouldn't be surprised if this popped before the other.

lightningboy

Bulk order sent 8/31, received 9/5 and logged 10/1.

mexpo75

Regular grading 1 card received Sept. 17th logged Oct. 3rd. So far so good.

WalkinDude

Bulk Review order logged June 28th, so far nothing yet. It’s been about 65 business days.

LarkinCollector

@PatriotsSB said:
I have a question? I'm new to the game. Do your grades pop all at once, or do they pop 1 at a time, or a few at a time until the order is complete?

All at once, when the order is complete.

MrHockey

Package received 9/20 logged on 10/4. More good news.

CARDSANDCOINS

Logged 6/15, its been 79 business days, 133-cards bulk

markj111

@CARDSANDCOINS said:
Logged 6/15, its been 79 business days, 133-cards bulk

That’s three weeks longer than mine. Patience is a virtue.

grote15

Pack sub received 9/26, logged yesterday, 10/10.

grote15

@CARDSANDCOINS said:
Logged 6/15, its been 79 business days, 133-cards bulk

I also have a pack sub logged in 6/15.

perkdog

Im patiently waiting on a regular sub. Received 10/3 nothing yet.

Dpeck100

MY CC Platinum renewal sub was received Monday and I just got a notification it was logged today.

1959

My daughter was born the same day my bulk order was logged in. She is third in her class at middle school.

PROMETHIUS88

@Dpeck100 said:
MY CC Platinum renewal sub was received Monday and I just got a notification it was logged today.

Same here... bulk order rcvd on Monday and got the e-mail that it was logged today. Gotta like that!

HighGradeLegends

@perkdog said:
Im patiently waiting on a regular sub. Received 10/3 nothing yet.

Jeeeez not cool

olb31

I'm sept 13

WalkinDude

My submission is September 11th.

miwlvrn

@PatriotsSB said:
Anyone's order pop yet? Mine was logged October 3rd. I had the September football 50 days special. Friday the 14th will be the 50th day.

I'm on business day 101 and waiting.

Mefer

I’m still waiting on four orders that logged September 18th. I’m not optimistic about these even popping in January.

Matt

TheThrill22

@Mefer said:
I’m still waiting on four orders that logged September 18th. I’m not optimistic about these even popping in January.

Matt

Just bad business and until someone else comes along that can garner the reputation that PSA has (excluding their seemingly "give a crap about timeliness") there really isn't anything one can do but literally wait. I know that I could never run my business the way they do and retain customers.

fiveniner

It’s called BOTTOM LINE. Volume increases but manpower stays the same and more is expected.Just using a figure is you were grading 20 cards an hour now you are expected to grade 40 cards an hour which doesn’t happen or accuracy on grading goes down.
It’s just the way Big Buisness operate

wadevl

9/27 and
10/18

Tomi

Logged 11/28 on a 10 day and still nothing. No point in even offering the service anymore.