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Outstanding USPS service.

LakesammmanLakesammman Posts: 17,294 ✭✭✭✭✭

Mailed a coin from an ebay sale USPS Express, didn't get there as promised, 1 day late. Second time this month.

BUT, filed for a refund based on their guarantee and get a full refund w/in a week! Awesome - free shipping!! :D

"My friends who see my collection sometimes ask what something costs. I tell them and they are in awe at my stupidity." (Baccaruda, 12/03).I find it hard to believe that he (Trump) rushed to some hotel to meet girls of loose morals, although ours are undoubtedly the best in the world. (Putin 1/17) Gone but not forgotten. IGWT, Speedy, Bear, BigE, HokieFore, John Burns, Russ, TahoeDale, Dahlonega, Astrorat, Stewart Blay, Oldhoopster, Broadstruck, Ricko.

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    rickoricko Posts: 98,724 ✭✭✭✭✭

    Wow... a refund for one day late? I am surprised....Cheers, RickO

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    Timbuk3Timbuk3 Posts: 11,658 ✭✭✭✭✭

    Sweet !!! :)

    Timbuk3
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    TreashuntTreashunt Posts: 6,747 ✭✭✭✭✭

    @ricko said:
    Wow... a refund for one day late? I am surprised....Cheers, RickO

    yes, usually it should be there by noon, or 3 PM, depending

    Frank

    BHNC #203

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    LakesammmanLakesammman Posts: 17,294 ✭✭✭✭✭

    It was intended as a backhanded compliment..... :D

    "I fear they have done their best........."

    "My friends who see my collection sometimes ask what something costs. I tell them and they are in awe at my stupidity." (Baccaruda, 12/03).I find it hard to believe that he (Trump) rushed to some hotel to meet girls of loose morals, although ours are undoubtedly the best in the world. (Putin 1/17) Gone but not forgotten. IGWT, Speedy, Bear, BigE, HokieFore, John Burns, Russ, TahoeDale, Dahlonega, Astrorat, Stewart Blay, Oldhoopster, Broadstruck, Ricko.
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    CCGGGCCGGG Posts: 1,267 ✭✭✭✭✭

    The only reason I opened and read this thread, was that the title tricked me into thinking the USPS did something outstanding. I should have known better.

    Actually, I think they do their job "okay" usually (except for registered mail) but I've never seen them do anything outstanding.

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    JBKJBK Posts: 14,790 ✭✭✭✭✭

    Is the "outstanding service" that they only took two days to deliver a next day package, or that they refunded the cost? :D

    (I took advantage of this once, too.)

    I generally like the PO, based largely on my local experiences, as long as they don't fold large envelopes to fit them in my mail box.

    Service-wise, it is a mixed bag, I can send a first class letter across the country between two fairly major urban areas and it takes three days every time. I am afraid to mess up the good luck by ever using Priority Mail.

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    johnny9434johnny9434 Posts: 27,526 ✭✭✭✭✭

    way cool. im glad to hear that

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    airplanenutairplanenut Posts: 21,910 ✭✭✭✭✭

    I use Express almost exclusively for insurance reasons. The best outcome is a day late--save all the money, and it's still there pretty quick.

    JK Coin Photography - eBay Consignments | High Quality Photos | LOW Prices | 20% of Consignment Proceeds Go to Pancreatic Cancer Research
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    BAJJERFANBAJJERFAN Posts: 30,994 ✭✭✭✭✭

    @CCGGG said:
    The only reason I opened and read this thread, was that the title tricked me into thinking the USPS did something outstanding. I should have known better.

    Actually, I think they do their job "okay" usually (except for registered mail) but I've never seen them do anything outstanding.

    You wouldn't consider picking up a priority package from my mailbox in the middle of Iowa and delivering it in Hawaii in 2 days as outstanding?

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    BuffaloIronTailBuffaloIronTail Posts: 7,413 ✭✭✭✭✭

    @ricko said:
    Wow... a refund for one day late? I am surprised....Cheers, RickO

    Should not be surprised. USPS Express Mail is guaranteed next day. It's always been that way.

    Pete

    "I tell them there's no problems.....only solutions" - John Lennon
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    BryceMBryceM Posts: 11,737 ✭✭✭✭✭

    I live in the middle of rural nowhere and used to mail plenty of USPS Express packages. Only rarely would they arrive on time. Usually I'd get the postage refunded. Now, they've figured it out and changed my area. Priority is now 3 day and Express is 2 day to most places in the US.

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    BAJJERFANBAJJERFAN Posts: 30,994 ✭✭✭✭✭

    Frankly, if the package was delivered in good shape I wouldn't seek the refund if twas me and the package was a day late.

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    ilikemonstersilikemonsters Posts: 767 ✭✭✭✭

    @Lakesammman said:
    Mailed a coin from an ebay sale USPS Express, didn't get there as promised, 1 day late. Second time this month.

    BUT, filed for a refund based on their guarantee and get a full refund w/in a week! Awesome - free shipping!! :D

    If you go to the post office, they can give you a refund there. Why wait a week? Although there's loads of paperwork to fill out just for a $24 refund.

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    LakesammmanLakesammman Posts: 17,294 ✭✭✭✭✭

    If you go to the post office, they can give you a refund there. Why wait a week? Although there's loads of paperwork to fill out just for a $24 refund.

    I avoid getting in line at the USPS like the plague - only go if I absolutely have to or if I have a good book to read while in line.

    Frankly, if the package was delivered in good shape I wouldn't seek the refund if twas me and the package was a day late.

    Express mail guarantee is just that, a contract to perform as advertised or your money back - box in box - $39.40. It's my compensation for dealing with worried customer wondering where their package is.

    "My friends who see my collection sometimes ask what something costs. I tell them and they are in awe at my stupidity." (Baccaruda, 12/03).I find it hard to believe that he (Trump) rushed to some hotel to meet girls of loose morals, although ours are undoubtedly the best in the world. (Putin 1/17) Gone but not forgotten. IGWT, Speedy, Bear, BigE, HokieFore, John Burns, Russ, TahoeDale, Dahlonega, Astrorat, Stewart Blay, Oldhoopster, Broadstruck, Ricko.
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    JimnightJimnight Posts: 10,822 ✭✭✭✭✭

    Nice. It pays to know how the USPS protocol for refunds works.

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    CoinstartledCoinstartled Posts: 10,135 ✭✭✭✭✭

    Used Express a lot when it was $12 through Ebay. Now it is $20 plus, I opt for registered on higher value coins.

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    bestdaybestday Posts: 4,220 ✭✭✭✭

    @Lakesammman said:
    Mailed a coin from an ebay sale USPS Express, didn't get there as promised, 1 day late. Second time this month.

    BUT, filed for a refund based on their guarantee and get a full refund w/in a week! Awesome - free shipping!! :D

    That is what P. O. promised and is supposed to do..

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