PCGS Is Great

dakra · August 21, 2002 9:14AM

LOVE PGCS

-Thanks!
-David

[EDITED]

Russ · August 21, 2002 9:19AM

Charlie Kahler. He's at extension 141, or just PM him.

Russ, NCNE

andy007 · August 21, 2002 11:56AM

How do you PM him Russ???????? What's his handle?

braddick · August 21, 2002 12:00PM

I believe he simply goes by "charlie" and he does frequent the Sports Card forums more than the coins.

dakra · August 21, 2002 12:01PM

REALLY LOVE THEM

Edited Long Winded Message

Russ · August 21, 2002 12:06PM

<< <i>The Graders would be the only one to touch the raw coin. >>

That statement is in direct contravention to what I know to be true. The slabber also handles the coin.

Russ, NCNE

Russ · August 21, 2002 12:08PM

PS:

dakra,

Why are you still wasting your time with this Annabelle person?

Russ, NCNE

lathmach · August 21, 2002 12:20PM

I'm a little confused here.
You don't like the service you're getting yet you continue to send them coins? Why?
Maybe you can clear things up.

Ray

dakra · August 21, 2002 12:25PM

PCGS GREAT!

-David

dragon · August 21, 2002 12:30PM

dakra,

Unfortunately, I don't think you're ever going to get anyone at PCGS to openly admit that someone there is fingerprinting poeples coins among other things. If they did, they would immediatly have about 25000 PCGS graded fingerprinted coins in their PO box that they would then have to deal with. I think we all know the truth on what is really happeneing though.

BTW......this problem only came about within the last year or two, it was nearly unheard of before that time to my knowledge. Did collectors and dealers just suddenly start fingerprinting their coins prior to submission recently???

Dragon

dakra · August 21, 2002 12:50PM

SUPA PCGS
Thanks Again Russ!
David

Russ · August 21, 2002 12:54PM

David,

You will find that Charlie is genuinely interested in customer service. He can't always achieve the exact result we would like, but he will bust his butt trying.

Russ, NCNE

crito · August 22, 2002 6:01AM

just received the PCGS brochure (still waiting on my submission kit.) On page 7, section 2 "The Grading Room," there's a picture of a grader holding a $20 gold piece with bare hands. I know a lot of people flamed NGC after that one TV program on the US mint (revisionist history channel, I think it was) so thought this deserved mention too. Personally, doesn't really bother me, if they'd just wash their hands occasionally.

dbldie55 · August 22, 2002 6:21AM

I have always heard the graders use bare hands. But they also know how to handle the coins. The fingerprints happen later. Many of these coins could not receive the grade they have if they were printed, so the grading process must have already happened.

RLinn · August 22, 2002 6:33AM

Maybe PCGS could fingerprint their employees and post scans on their website. Then, if you later discover a match between the posted print and your coin, you could resubmit to have it reholdered (at no charge of course) with a new label bearing the signature of the offending printer....you know, kind of like that coin artist signature thing. They sold at a premium, didn't they?

dakra · August 22, 2002 6:37AM

WHAT ME WORRIED?!?!

dakra · August 22, 2002 7:16AM

The Saga Continues.....

I Still Love PCGS....

...okay... we will see what happens. I hope to report that it was Miraculous Customer Service.... or I might have to edit all of these messages again.

-David

Russ · August 22, 2002 8:42AM

Talked with Charlie?

Russ, NCNE

dakra · August 22, 2002 11:55AM

Russ... I got in contact with a few people but Charlie is handling the situation. I'm just hoping that things will work out fine. I will say this though, I have a bunch of coins I was going to send in but figured for my own peace of mind, I placed them in flips, sealed them in a box, had them in the car with me tonight and will do so for the next week. (to simulate how PCGS might receive my coins) I don't anticipate anything out of the ordinary but atleast this way I know that the flips or the weather did not cause any problems. This way, if I send them in and there are any problems, I know it wasn't on my end.

Thanks again Russ!
-David

Placid · August 22, 2002 11:58AM

I have wondered if you put something in the cargo area of a airplane is that area the same as the cabin as far as temperature and air pressure?

Russ · August 22, 2002 12:00PM

David,

I think that's a good idea. I've had more then my share of proofs develop hazing and gunk problems that had nothing to do with PCGS. I'm running tests with various packaging right now to try and zero in on the cause of the problem. The only thing I've been able to determine so far is that non-dipped coins are far more likely to haze over then dipped ones.

I have a couple submissions on the way back right now that I'm anxiously awaiting to see if any haze grew while they were in.

Russ, NCNE

PCGS Is Great

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