Shipping time on the bay

fcloud · January 24, 2009 12:30AM

Smoe people crack me up. I had some BIN stuff purchased from me Saturday evening. The post office was closed by then; Sunday UPSP closed; Monday was a holiday, so USPS closed again. Stuff dropped in the box on Monday, so it was fianally shipped on Tuesday. The guy gets the stuff on Thursday and absolutly ruins my shipping time feed back. I think it is funny that people pay so little attn to the days UPSP is closed and blames the seller for slow shipping. You simply can't make this stuff up!

at least they left positives. My 30 day averages is like in the red on my dashboard because UPSP was closed. ;LOL;

drwstr123 · January 24, 2009 12:33AM

I ship the same day or the next, depending upon time of payment. Still can't please some people.

fcloud · January 24, 2009 12:35AM

<< I ship the same day or the next, depending upon time of payment. Still can't please some people. >>

That is my scenario, too. Same day or next depending on what time their payment is made. I used to ship out before the payments were received, but that didn't make any difference, so I stopped doing that.

fcloud · January 24, 2009 12:36AM

Oh, I forgot to mention it was free shipping to boot.

WinPitcher · January 24, 2009 12:37AM

Did you email the buyer after he paid telling him that the PO would be closed and that you would
mail out his item ASAP?

I find communication is key with ebay buyers.

Don't expect them to figure things out on their own.

Steve

COINB0Y · January 24, 2009 12:42AM

Steve is right, there are alot of morons out there.

You have to communicate with them.

robkool · January 24, 2009 3:05AM

Communication is KEY on the bay...

garsmith · January 24, 2009 3:10AM

He got the item less than a week from close of auction. I would say that was good even if there wasn't post office closures in the middle of it all. If I where you I would put that guy on my favorite seller list than when they have some cheap item up buy something and neg them and give them low marks across the board.

IchiroDeported · January 24, 2009 3:13AM

free shipping is a joke; it honestly doesnt help. you end up getting dinged anyway and your out the $$. Charge a fair price and send a nice email; it does wonders.

Fairlaneman · January 24, 2009 3:14AM

I just BAM buyers when they downgrade DSR's for no reason. Plenty of buyers are still out there.

Ken

Bochiman · January 24, 2009 3:17AM

I'll agree on the communication piece. He absolutely got it in enough time there shouldn't be a problem, but I have found it easiest/best to send an email to my winners telling them that I have it all packaged up and ready to go once the PO is open on (Monday/Tuesday/etc.....reminding them of weekends/holidays) and that, while I am shipping it quick on my end, I can't do anything about the PO but to please let me know when they get it.

coinman420 · January 24, 2009 3:24AM

<< Steve is right, there are alot of morons out there.

You have to communicate with them. >>

communicating with morons..... one of my favorite pastimes

Fairlaneman · January 24, 2009 3:27AM

<< 

<< Steve is right, there are alot of morons out there.

You have to communicate with them. >>

communicating with morons..... one of my favorite pastimes

>>

and it really does a lot of good, correct?

Ken

Res · January 24, 2009 3:56AM

Just curious - how many stars would you give a seller who ships an item paid for on the 12th (after hours) and ships on the 20th? There were no extenuating circumstances. I'm on the fence between 3 and 4.

fcloud · January 24, 2009 5:06AM

<< He got the item less than a week from close of auction. I would say that was good even if there wasn't post office closures in the middle of it all. If I where you I would put that guy on my favorite seller list than when they have some cheap item up buy something and neg them and give them low marks across the board. >>

Simply not the way I do things. If the buyer wants to purchase more he/she are welcome back anytime. And if they gave me the same ratings that would just be life; although, I think I would let them know the post office was closed which may cause a delay.

doh · January 24, 2009 5:11AM

Some people are just morons. Nothing you can do about it

derryb · January 24, 2009 6:20AM

what really sux is when you ship right out registered and they ding you because of the slowness of registered. Even after you gave them a heads up registered was slower, but safer.

handyman · April 5, 2011 5:45AM

Had one today. Sold on March 31st at around 7 pm. He got the card today said fast SH time in the feedback and all great things. But I see my SH time went down .04 which made me furious. 4 day SH time was to slow on a 2.75 SH fee.
WTF EVER!!

jdimmick · April 5, 2011 4:12PM

E-bay is changing there policy so that if you ship(print the label) the next business day, they cant leave anything other than 5 . Takes effect with the new upcoming changes. I like this, keeps from getting dinged like the free shipping issue before they changed it.

LindeDad · April 5, 2011 4:36PM

<< E-bay is changing there policy so that if you ship(print the label) the next business day, they cant leave anything other than 5 . Takes effect with the new upcoming changes. I like this, keeps from getting dinged like the free shipping issue before they changed it. >>

It's already in effect when labels are printed using the eBay print option.
I got that coin from you with only two fields for stars the other day.

JamesMurray · April 5, 2011 4:40PM

What if a seller doesnt print labels or use that method , does typing in the tracking number do the same thing ?

Shipping time on the bay

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