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Anybody living in the UK here? Customs question...

I've had two UK buyers write to me in the past week or so complaining about having to pay a customs fee to get their packages. This is a first for me- that's never happened before (the complaints, not the customs fees). Is customs in the UK doing anything differently these days?

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  • Although im currently in the US i am from the UK and my family reside there.Naturally numerous items of mail pass both ways between us and more so this month as there are 3 birthdays plus Christmas , i've not heard anything remotely like what you are saying.Two different buyers/same complaint though , it's what's in the package i guess , in saying that i send lots of coins home and declare tham as well as silver bullion.I havn't come across a customs fee at the other end as yet.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭
    I've been sending coins internationally for a long time and this is the first time I've run into this. I don't know if I was just "lucky", or what..

    "I believe the coin I brought is stuck in the post office. I have a
    customs payment to make, about 25$ have brought many coins from the US and
    have never had to pay any money before. Would you have any clue as to why
    there is a payment to make."


    The other one (I don't have a copy) was far less friendly.
  • Very strange , i'm thinking if the buyer has a customs slip it's going to say what the $25 charge is for , i'd suggest there's postage to be paid perhaps but the charge is too much.
    I noticed lately Ebay automatically blocks international bidders if their country isnt among those listed as where you will ship to.I know it's nothing to do with customs but maybe theres been complaints.
    One of my most regular dealers is in England , i'll email him and ask , he uses Ebay as well.It doesn't sound right unless it was a quantity of bullion and they want to tax it maybe.
  • WoW , it get's stranger.I buy coins from the UK every week , never a hitch.I send coins and all kinds of stuff , even tobacco , never a hitch.I think you can dismiss taxes for bullion , it's got me stumped.
    Unless . . . . maybe they are tv license fee dodgers avoiding the post office officials and this is how the post office gets them , that's possible but unlikely,The UK put in a new government recently lib/dems i think , maybe it's them ....it has certainly got me worried as i have a stack of packages all going to the UK this week.
    I'll email my buddy in England , he sells on Ebay US as well , if anyone is aware of changes it will be him.It's 3 am there,i'm pretty sure i'll hear back by morning est.
  • wybritwybrit Posts: 6,988 ✭✭✭
    I've had two UK buyers write to me in the past week or so complaining about having to pay a customs fee to get their packages. This is a first for me- that's never happened before (the complaints, not the customs fees). Is customs in the UK doing anything differently these days?

    You are not alone. I've had numerous complaints about this. UK Customs seems to have cracked down on collecting duties. Sometimes the buyers feel compelled to blame me for this, but I make it clear that truthful declarations will be made always. They are not allowed to hold you responsible for their customs fees. If they don't like them, then they need to elect a government that will change it (yeah, I know, image ).
    Former owner, Cambridge Gate collection.
  • sinin1sinin1 Posts: 7,500
    I remember about 10 months ago sending 2 PEACE dollars both for lower $20ish to UK

    and the buyer requested and paid for separate mailings a couple days apart because they said

    if over $25 they have to pay customs - not sure if this is a national/regional/local/figment of imagination of buyer thing


  • << <i>I remember about 10 months ago sending 2 PEACE dollars both for lower $20ish to UK

    and the buyer requested and paid for separate mailings a couple days apart because they said

    if over $25 they have to pay customs - not sure if this is a national/regional/local/figment of imagination of buyer thing >>



    That's a bit of useful info , thanks.I know what to write in the contents value column now , 24.99 : )
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>They are not allowed to hold you responsible for their customs fees. If they don't like them, then they need to elect a government that will change it (yeah, I know, image ). >>

    I pretty much told the first guy (not the one who I quoted above) that. I wanted to say more (he told me he wanted me to refund the customs charge), but I managed to restrain myself. image
  • I often receive packages with UK customs demands on them ( due to the items transiting the UK on their way to the Isle of Man ) but these have always been ignored by the Isle of Man Customs. The only problem comes if an item is shipped via Fedex or UPS who automatically pay any UK customs requested and then bill me! Their call centres and office staff can not understand that the Isle of Man is not part of the UK! I now instruct senders to alway use the Postal System rather than a carrier.
    Tony Harmer
    Web: www.tonyharmer.org
  • There's nothing new about the customs duties into the UK. Coins over the value of £18 ($37) attract 5% VAT plus a handling fee to the parcel company who collect the duty on behalf of the government, £5-£15 depending on the value. You can easily pay more to the parcel company than the government image Paying duty is luck of the draw, there is just too much mail for them the catch all of it. I received a $1500 coin last week with no duty image
  • AndresAndres Posts: 977 ✭✭✭
    Its the same overhere in the Netherlands, Gazza
    paying duties is luck of the draw, roughly 95% of the parcels/enveloppes isn't taxed, 5% is.
    and it doesn't matter what's inside, everything with a value over $ 50 can be taxed.
    collector of Greek banknotes - most beautifull world banknotes - Greek & Roman ancient coins.
  • SYRACUSIANSYRACUSIAN Posts: 6,473 ✭✭✭✭
    A long time ago, I was in the UK and received a parcel from a grading service, with encapsulated coins of mine worth a 4 figure total value . The parcel was delayed at Customs, but once it's been established that the contents were mine before I sent them (from the documents inside the parcel), I was asked to pay 5% VAT on the grading fees which seemed reasonable at the time.

    In Greece, I've only been caught once at the Customs, almost a decade ago, and the reason was that the parcel had been sent by courier. I've always made clear that I don't want my items to be sent by courier ever since. USPS will 99% of the times go through without a problem. If a registered parcel has a high declared value on the green slip, it is likely to be stopped, so I make clear to the sender that I don't want the value appearing on the slip. If the seller refuses, I'm blessed to have good friends in the US and I end up telling the seller to send the parcel to them, who will forward it to me the way I want it. Of course, nowadays, it's very rare for me to buy from people I haven't dealt with before. It takes mutual understanding, and since I'm asking for something like that, I also assume the risk if the parcel gets lost, which never happened so far, knock on wood.

    Still, if something goes wrong and I get a notice from Customs that a parcel is waiting for me, my answer is that I refuse to accept it, and that they send it back to its sender. Recently, a $72 parcel ended up in Customs, and I would have made an exception, if the handling fees hadn't been so extravagant, to the extent that the total fees I was asked to pay were 112 euros. image That parcel took a long time, but I've made it my business to ensure that I wouldn't pay one dollar on import,handling or VAT fees for it.

    All this, should give you a clear picture why PCGS Paris is so important to European collectors who wish to grade their collection. There's a huge number of great coins that were never submitted to the US based services, because of fear of losing the coins, or because of the Customs problems.
    Dimitri



    myEbay



    DPOTD 3
  • jt88jt88 Posts: 3,180 ✭✭✭✭✭
    I sold coins to a UK buyer and he never ask me to lie on the Customs form so I guess there is no Customs fee on coin. In fact he just emailed me last week wanted to buy more coins. So far only buyers from Canada, China asked me to lie on the Customs form.

    Sorry, correction. UK do charge customers fee.

    This was from my buyer:

    "OK !!! I PAY NOW !!! Please note, mail, when the value of a column, just fill ¥ 50 dollars, because the British Customs and Excise to charge me 17.5% of the tax. THANK YOU VERY MUCH."
  • LouisCampLouisCamp Posts: 468 ✭✭✭
    VAT taxes are how the countries outside the US pay for the "social programs" the countries have like health care.

    I have to laugh at Canada as they not only charge a VAT, they also charge a fee to collect it!

    Lou
    lchobbyco
    ANA Life-Member
  • wybritwybrit Posts: 6,988 ✭✭✭
    I have to laugh at Canada as they not only charge a VAT, they also charge a fee to collect it!/i]

    My sources tell me they do the same thing in the UK.
    Former owner, Cambridge Gate collection.
  • This may or may not be entirely correct , i spoke to the USPS today and mentioned people being charged duty at the other end when items are sent to the UK.He knew exactly what i was talking about and told me thats because the customs slip at this end wasn't checked as a gift in the description column.
    I'm told this is why i've not had it happen to me as i send parcels almost weekly,but i always mark it as a gift , because it is in my case.In the case of an ebay sale , what does it matter which box is checked, payments made so plain sailing.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭


    << <i>In the case of an ebay sale , what does it matter which box is checked, payments made so plain sailing. >>

    What matters to me is that I send 10-15 international shipments a week, and I doubt the people at the post office would ever believe I give that many gifts. Since I need to deal with them every day and appreaciate their cooperation in helping me to get in and out of there with a minimum amount of hassle, I'm thinking it's probably in my best interest that they don't get the idea that I'm deliberately not filling out the forms properly. But then, that's just me.

    I guess everybody has to make their own choice here.
  • I didn't realise , it wasn't clear that you send as many regularly , more or less a business.In that case it's best you fill it out approprietly,as you say.
  • mrpotatoheaddmrpotatoheadd Posts: 7,576 ✭✭✭
    Another reason I don't mark them as gifts (this is for you, Canada) is that a number of years ago on another message board, there was an extensive discussion of customs policies relating specifically to Canada. One of the posters providing information on Canada customs policies was an ex-customs worker who explained that, should a particular shipper be found to be marking customs forms inaccurately (read: putting "gift" on shipments that were clearly merchandise), his shipments could be flagged for extra scrutiny and possibly even be denied entry to the country.

    It's slow enough already mailing stuff to destinations outside the US- I don't really care to do anything that might make the wait even longer. I do sympathize with buyers' frustrations with having to pay extra import charges, but the fact of the matter is- I can't do anything about those policies. That's up to the buyers to work out with their government as best they can.
  • epcjimi1epcjimi1 Posts: 3,489 ✭✭✭
    Because of this thread, I killed my four test circulated coin listings on ebay.uk, I wanted to test the market and did so Sunday listing four beat sliders from 1700 - 1750.

    In 36 hours on ebay.uk, since listing, I saw 20% activity / interest compared to my last USA for circulated English coins.

    Who in the UK wants to buy @ int'l postage rates, add a VAT tax and custom fee for purchasing a coin from the US?

    Answer - No one. At least for circulated, fill the hole in your collection coins. Costs too much for low ball coins.

    So much for that ebay.uk option.

    Back to ebay usa!
  • I have bought hundreds of coins both on ebay and direct from dealers in the US and Canada and where the shipping is fair and the price right I will continue to do so. The everyday coins that I can buy in Europe will also continue.
    When I sell an item I always list the full value on the customs form and expect others to do the same. Here on the Island the customs dept would soon find out if I bent the rules!
    Tony Harmer
    Web: www.tonyharmer.org
  • It doesn't matter if it's a gift or not it's still taxeable. As to the guy complaining about being charged 17.5% (20% in the new year) they need to check what they are being charged as the correct rate for coins is only 5%. I have a feeling I was charged 17.5% once but did nothing about it. They don't always get it right.
    Gary
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