2010 Proof S.E. subcription order cancelled

YukonCharlie · November 10, 2010 1:58PM

I just checked on my order and noticed my backordered (10) proof S.E. had been cancelled by the Mint. I just got off the phone with a Mint rep who stated it was
a computer glitch. Should I trust them or should I be worried that I will not receive my Eagles?
Anyone else have this happen on their Proof subscription order?

19Lyds · November 10, 2010 2:45PM

Mine was cancelled as well but since it's not the 19th, whats to worry about? Just wait and see. If the order is still cancelled come the 19th then logon and join the masses or set up your speed dial.

edgar · November 10, 2010 3:01PM

i was surprised to see all the order processing activity for these. for all my subscriptions, over all the years, i never saw the item processed as ordered before the "on sale" date/time. they would always show the subscription itself as in stock and reserved for $.o1, but the item was never ordered till the on sale time. maybe they are just making sure that the system will still process these items as subscriptions, after all it's been awhile (none for 2009). i would suggest waiting till the actual on-sale time to complain..... can't explain why they used up all those order numbers though.

YukonCharlie · November 10, 2010 3:12PM

We are supposed to rely on the full faith and backing of the UNITED STATES MINT.
Now I'm really getting nervous.

INXS · November 10, 2010 9:24PM

Here's the part that bothers me:

Product Name Quantity Price(each) Total Item Status Cancel
2010 AE SILVER PRF 1 OZ 1 $45.95 $45.95 Item is no longer available.

LanLord · November 10, 2010 10:00PM

<< Here's the part that bothers me:

Product Name Quantity Price(each) Total Item Status Cancel
2010 AE SILVER PRF 1 OZ 1 $45.95 $45.95 Item is no longer available. >>

Same message in my order.

If the mint were a real business and had to deal with competition, they'd be so hosed!

mbogoman · November 10, 2010 10:04PM

<< Greetings from the United States Mint. Thank you for ordering from the United States Mint. We regret to inform you that the item(s) listed below are currently sold out. A customer service representative will be happy to assist you in finding an alternative item. >>

This is what I got in an email this morning for my ASE subscription. WTH is going on?

LanLord · November 10, 2010 10:07PM

<< 

<< Greetings from the United States Mint. Thank you for ordering from the United States Mint. We regret to inform you that the item(s) listed below are currently sold out. A customer service representative will be happy to assist you in finding an alternative item. >>

This is what I got in an email this morning for my ASE subscription. WTH is going on? >>

WTH?

I didn't get that one, when was your subscription entered into the mints website?

MsMorrisine · November 10, 2010 10:10PM

Offering you a chance to increase your subscriptions.

My guess is that they began processing them too early, if there is such a thing.

7over8 · November 10, 2010 10:18PM

Guys - there will be PLENTY of these to go around.

IMO, look for at least 600,000 or more.......

mbogoman · November 10, 2010 10:47PM

<< WTH? I didn't get that one, when was your subscription entered into the mints website? >>

Since day 1. I have been a subscriber since they started subscription service years ago.

ElKevvo · November 10, 2010 11:17PM

Since day 1. I have been a subscriber since they started subscription service years ago.

Me too...and although I don't have huge quantities I do buy a lot of stuff. Does it get me anything? Nope, no better service and sometimes I am better off buying in the secondary market than having to return stuff for poor quality etc.

K

MasterGuns · November 10, 2010 11:27PM

I never received an email from the mint even though I have elected to in my profile. Subscription status is cancelled as well. Just wait and see what happens. Not much else you can do

S/F
Ray

TwoSides2aCoin · November 10, 2010 11:33PM

Got email cancelling my subscription, and then thought of Rodney Dangerfield's line : " I get no respect".

Ciccio · November 10, 2010 11:34PM

Same here. "Item no longer available."
Maybe they have shipped them!

kimber45ACP · November 11, 2010 12:24AM

Just got this in e-mail:

Greetings from the United States Mint.
Thank you for ordering from the United States Mint.
We regret to inform you that the item(s) listed below
are currently sold out. A customer service representative
will be happy to assist you in finding an alternative item.

Item: PS1 Qty: 2
2010 AE SILVER PRF 1 OZ

ElKevvo · November 11, 2010 12:29AM

Wow...I just got one too....I have been a subscriber to these for a quantity of 2 for well, many years. So if they are sold out who got them all? Why did the mint not put a limit on them? The Mint is very frustrating at times...heck, it would not take a rocket scientist to run a query against your subscription data and see how many folks have open subscriptions, check the total of those subscriptions against the planned mintage and see if you are going to run into a problem. But I am just a humble computer guy who does this kind of stuff for a living so what do I know.

Oh yeah...and what kind of 'alternative item' would I be offered? Maybe a dollar off coupon to some TV dealer who bought 10000 of them? Alternative, right...yeah I am bugged about this....

K

tcmitssr · November 11, 2010 12:29AM

I was just told that we will not need to do anything to re-order our coins. This was a huge computer error and that the Mint has the order records and will automatically reenter them. I was also told that I should expect to receive the exact number I ordered.

pf70collector · November 11, 2010 12:33AM

Two possible reasons why they did this.

1. They are increasing the price and will reissue the subscriptions again, though don't count on it. It will be open season on the first day of sale.

2. They did not have enough quantity to meet all the subscription demand. I could see dealers including Coin Vault getting as many subscriptions as they could. This happened to the gold spouses subsrcriptions. They sold out when they offered these. All 40K were sold out and then they cancelled the subscriptions.

Of course I really have no idea but its is fun to speculate what happened.

Julian · November 11, 2010 12:34AM

Same thing. Will wait for everything to get sorted out.

pf70collector · November 11, 2010 12:37AM

I never got the email but my account page has them as cancelled. Perhaps they stopped the emails so their customers won't become infuriated.

2manycoins2fewfunds · November 11, 2010 12:50AM

I think they sold them all to Daniel Carr who bought them to reduce competetion.

19Lyds · November 11, 2010 12:58AM

How about this scenario.

The US Mint has decided NOT to produce these coins and all pieces minted so far will be returned to Sunshine Minting in Couer d'Alene Idaho to be turned into 5 oz Hockey Puck ATB Quarter Replica Bullion pieces.

Wouldn't that suck?

ClosedLoop · November 11, 2010 1:07AM

I got one too.no need to worry, i'ts the U.S. Mint we're talking about here..

keez · November 11, 2010 1:15AM

I just got off the phone with the US Mint. It was a computer glitch that sent out all those cancellation emails. I was told my proof silver eagle subscription will be processed. Hope this helps.

tizofthe · November 11, 2010 1:49AM

mine to i just went into the subsription section and ordered another one. it says available on hold! my original one said backordered. however when I ordered this one it cancelled my original one and replaced it with this one?

pf70collector · November 11, 2010 1:56AM

I think if you subscribe now you will get the 2011 version, not the 2010.

terrym280 · November 11, 2010 2:17AM

I had a subscription in for the ATB Quarters (Mt. Hood) that was being processed and they cancelled that too. It has to be an computer issue that's resulting in cancelled subscriptions.

Ace · November 11, 2010 2:41AM

When I called, they said it was probably a computer error, but that since it was Veteran's Day, they could not do anything about it.

pitboss · November 11, 2010 2:41AM

This is going to be some mess!

People ordering by subscription now think they have 2010 coins ordered but in reality have 2011 coins,

They had better be on line or on the phone on the 19th to make sure they have their orders in or they will be on ebay to get their coins paying a lot more for these things.

MsMorrisine · November 11, 2010 3:01AM

<< I think if you subscribe now you will get the 2011 version, not the 2010. >>

Sub placed after cancellation reads: 2011
Sub in long before orders processed reads: 2011

In other words, all my subs now read 2011.

It might depend upon how they handle it.

They know they cancelled them, but did they cancel all of them?

They can look for 2010 ASE proof orders that were cancelled and make new ones for the same amount.

If they were all cancelled, they can change all the subs to 2010 and rerun the order making part.

We'll see. It's worth a shot.

YukonCharlie · November 11, 2010 3:28AM

Maybe they are just trying to sucker us into buying more. Making us think we may not receive our subscription so we place an insurance order so to speak.

gimli89 · November 11, 2010 5:07AM

Well I just got my subscriptions cancelled too at 2:33 this afternoon so their still sending these emails out.

CoinMaster1229 · November 11, 2010 5:12AM

Just recieved this E-mail from the mint.

Greetings from the United States Mint.
Thank you for ordering from the United States Mint.
We regret to inform you that the item(s) listed below
are currently sold out. A customer service representative
will be happy to assist you in finding an alternative item.

they listed my silver eagles

LanLord · November 11, 2010 5:17AM

<< 

<< 

<< Greetings from the United States Mint. Thank you for ordering from the United States Mint. We regret to inform you that the item(s) listed below are currently sold out. A customer service representative will be happy to assist you in finding an alternative item. >>

This is what I got in an email this morning for my ASE subscription. WTH is going on? >>

WTH?

I didn't get that one, when was your subscription entered into the mints website? >>

Update, I received this email this morning.

I really hope they get this cleared up!

57loaded · November 11, 2010 5:18AM

i will add that mine was, too.

at least i won't have to beg again for forgiveness from my wife for my 100 piece subscription....lol

my guess is a repricing, or they will just scrap it altogether. even if they scrap it, i'll bet they have already struck a few 100k

Swampboy · November 11, 2010 5:25AM

<< Just recieved this E-mail from the mint.

Greetings from the United States Mint.
Thank you for ordering from the United States Mint.
We regret to inform you that the item(s) listed below
are currently sold out. A customer service representative
will be happy to assist you in finding an alternative item.

they listed my silver eagles

>>

Same here.

PS1 sold out.

So earlier subscriptions than my two must have sucked up all the inventory. Either that or this is just one
more case of those wild and crazy mint guys funnin' us.

Ciccio · November 11, 2010 5:26AM

<< my guess is a repricing >>

I doubt that's the reason.
They were priced at 0.01 two days ago, why they should cancel the subscriptions to do that?
I feel they are going to cancel it this year too. I hope I am wrong.

Michael at MintNewsBlog is trying to get in touch with his sources at the Mint.
Let's see if he gets any official statement.

Constantine · November 11, 2010 5:27AM

Considering it is not November 19th yet, I am not worried. I have had a subscription for a number of years, so I sure has heck should be in a decent place on whatever pecking order there may be though!

I bet though if you had a subcription for 3 years or just signed up today, there is no difference.

Konahead · November 11, 2010 5:28AM

<< I just checked on my order and noticed my backordered (10) proof S.E. had been cancelled by the Mint. I just got off the phone with a Mint rep who stated it was
a computer glitch. Should I trust them or should I be worried that I will not receive my Eagles?
Anyone else have this happen on their Proof subscription order? >>

same here and the mint told me the same thing. They told me to ignore the email and message on my track order on their site. She promised if I have an order it will be filled. Why don't I have a warm feeling about this.

Konahead · November 11, 2010 5:31AM

<< Two possible reasons why they did this.

1. They are increasing the price and will reissue the subscriptions again, though don't count on it. It will be open season on the first day of sale.

2. They did not have enough quantity to meet all the subscription demand. I could see dealers including Coin Vault getting as many subscriptions as they could. This happened to the gold spouses subsrcriptions. They sold out when they offered these. All 40K were sold out and then they cancelled the subscriptions.

Of course I really have no idea but its is fun to speculate what happened. >>

Or three they are just plain stupid!

jessewvu · November 11, 2010 5:59AM

HOLY cow, mine was too!!!

jessewvu · November 11, 2010 6:03AM

I wonder if they actually have so few of these, they are going to cancel subscriptions. They did that before, I can't remember what is was, maybe the first spouse or 20th ann silver sets..

boucharda · November 11, 2010 6:15AM

What a joke.....canceling subscription orders before they are shipped...."Oh, we didn't mean to do that" Duh!

My 2009 silver orders were cancelled at the same time but at least that makes some sense....

Constantine · November 11, 2010 6:19AM

This is a computer glich. I just got an email saying my Mt. Hood quarters roll set subcription has sold out and was cancelled. Clearly, that is highly unlikely......

19Lyds · November 11, 2010 6:20AM

<< I wonder if they actually have so few of these, they are going to cancel subscriptions. They did that before, I can't remember what is was, maybe the first spouse or 20th ann silver sets.. >>

The 20th Ann silver set was never available as a Subscription.

Oh and to alleviate your fears,

Email:

Greetings from the United States Mint.
Thank you for ordering from the United States Mint.
We regret to inform you that the item(s) listed below
are currently sold out. A customer service representative
will be happy to assist you in finding an alternative item.

Order # 35799999 - 1
Sold To 19Lyds
Ship To 19Lyds

Item: HD1 Qty: 1
2010 MT HOOD QUARTER 2 ROLL SET

This is a system generated e-mail. Please do not reply.
If you have questions, please visit the Help page at
http://catalog.usmint.gov or call us at 1-800-USA-MINT.

These aren't scheduled for release until Nov 15th.

08HALA20 · November 11, 2010 6:38AM

I received the same email--SOLD OUT

Maybe they cancelled all orders to increase price to $54.95 and then re do the orders.

Joe

telephoto1 · November 11, 2010 6:49AM

<< I never received an email from the mint even though I have elected to in my profile. Subscription status is cancelled as well. Just wait and see what happens. Not much else you can do

S/F
Ray >>

Hi Ray...Just wanted to say Semper Fi, and thanks. I come from a Marine family, 3 uncles all USMC, one never came home. Happy Veterans Day.

johnperk747 · November 11, 2010 6:51AM

What do you expect, it's our Government at work again . . .

PS . . . THANKS TO ALL OF OUR VETERANS . . (TODAY & ALWAYS) . . . BLESSINGS

57loaded · November 11, 2010 7:01AM

<< 

<< my guess is a repricing >>

I doubt that's the reason.
They were priced at 0.01 two days ago, why they should cancel the subscriptions to do that?
I feel they are going to cancel it this year too. I hope I am wrong.

Michael at MintNewsBlog is trying to get in touch with his sources at the Mint.
Let's see if he gets any official statement. >>

Thanks for thinking of this....if you could link to the blog when there is a post, i'd appreciate it. i know it was linked in another thread, and i found it interesting, but i am a wee bit lazy to look for it.

Ciccio · November 11, 2010 7:20AM

<< 

<< 

<< my guess is a repricing >>

I doubt that's the reason.
They were priced at 0.01 two days ago, why they should cancel the subscriptions to do that?
I feel they are going to cancel it this year too. I hope I am wrong.

Michael at MintNewsBlog is trying to get in touch with his sources at the Mint.
Let's see if he gets any official statement. >>

Thanks for thinking of this....if you could link to the blog when there is a post, i'd appreciate it. i know it was linked in another thread, and i found it interesting, but i am a wee bit lazy to look for it. >>

It's just a reply from the host of the blog (at the bottom). Anyway,
Here it is.
This guy usually has updated info.

2010 Proof S.E. subcription order cancelled

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