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NGC quality control....ugh!

TequilaDaveTequilaDave Posts: 271 ✭✭✭
in U.S. Coin Forum
A few weeks ago I sent in two separate orders of coins, one modern economy and the other at the $30 a pop level (coins were well over $300 ea) and must to my surprise they both were finished up rather quickly. Around Thursday last week it said "Quality Control" for both the orders. Well, come Monday the grades for the modern set were posted, about what I expected but the other lot still said "quality control". Well, it's now Friday and the modern coins just arrived but the "quality control" still remains for the other order. What the heck? The turnaround for the economy was set at 21 days yet they were finished in less than 14 and the higher value coin turnaround was listed at 15 and it's now been almost 20. Has anyone else run into this issue? Is there a problem with the coins and/or encapsulation that might account for this or what?

TD (quickly running out of patience!)

Comments

  • leothelyonleothelyon Posts: 8,508 ✭✭✭✭✭
    Gift wrapping does take time.


    Leo

    The more qualities observed in a coin, the more desirable that coin becomes!

    My Jefferson Nickel Collection

  • WTCGWTCG Posts: 8,940 ✭✭✭
    It's happened many times with NGC in the past when all orders other than moderns and economys need to be reviewed by one of the senior graders before they can be finalized. Since their finalizers are in Boston this week the coins won't get finished until sometime next week when the graders return to the office.
    Follow me on Twitter @wtcgroup
    Authorized dealer for PCGS, PCGS Currency, NGC, NCS, PMG, CAC. Member of the PNG, ANA. Member dealer of CoinPlex and CCE/FACTS as "CH5"
  • braddickbraddick Posts: 25,003 ✭✭✭✭✭
    Your LINK
  • JCMhoustonJCMhouston Posts: 5,306 ✭✭✭
    I am continuously amazed at how much people whine about the tiniest things. Turnaround times, much like grades, are only an estimate.
    JCM-Houston
    World Collection
    British Collection
    German States Collection
  • JustacommemanJustacommeman Posts: 22,852 ✭✭✭✭✭
    Why not take this ATS? And image to the boards..................MJ
    Walker Proof Digital Album
    Fellas, leave the tight pants to the ladies. If I can count the coins in your pockets you better use them to call a tailor. Stay thirsty my friends......
  • BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭
    image
    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
  • Mar327Mar327 Posts: 2,074 ✭✭


    << <i>Why not take this ATS? And image to the boards..................MJ >>



    Definitely ATS material... ask THEM!

    Edited since you're new - ATS means "Across the Street", meaning NGC. And welcome!
    Have bought and sold on BST, many references available when asked.
  • tahoe98tahoe98 Posts: 11,388 ✭✭✭

    ...welcome and here is the complaint dept. linky image
    "government is not reason, it is not eloquence-it is a force! like fire, it is a dangerous servant and a fearful master; never for a moment should it be left to irresponsible action." George Washington
  • LeeGLeeG Posts: 12,162 ✭
    Karma has it's place. It's an important thought process everyone should consider.

    "For every event that occurs, there will follow another event whose existence was caused by the first, and this second event will be pleasant or unpleasant according to its cause."
  • djdilliodondjdilliodon Posts: 1,938 ✭✭
    Do what i do, just call and ask for lisa and she will walk over see whats going on put some fire under the QC guys and your submission will be shipped before 5pm lol.
  • prudden1prudden1 Posts: 54


    << <i>I am continuously amazed at how much people whine about the tiniest things. Turnaround times, much like grades, are only an estimate. >>



    Here's another whine about turnaround times.32 days for 6 coins!!!!ARGGGH,I can't stand it anymore!!! Looks like both companies are busy in the economy tier at least.
    Mine were accepted on the 20th of July.I realized they probably don't count weekends so I'm stuck 'til the end of the month at least.. Waahh!!
  • jt88jt88 Posts: 3,394 ✭✭✭✭✭
    NGC sucks. I just don't know why I still stay with NGC. Recently I sent in about 30 coins. NGC over charged me for about $180 without even telling me what is that for. After calling NGC couple times and talked an accounting guy, all he said is an up charge but did not tell me what is the reason. I still don't know what to do with it. Maybe I will end up file a dispute with my credit card. Unbelievable!!!

    I have another 10 coins was ready to send to NGC but after this I sent them to ANACS instead. Maybe it is time to think aobut join PCGS.
  • jt88jt88 Posts: 3,394 ✭✭✭✭✭
    Lisa is very nice.

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