Kudos to Provident Metals!

Options
zrlevin
zrlevin Posts: 734 ✭✭✭
in Precious Metals
I placed an order from them last week, 5 2010 silver maples and a 1/10oz gold maple. Three of the silver ones were all fingerprinted up, and the tenth oz looked like it spent a few days on the sidewalk.

I emailed them, and they said to send them back and they would replace them. They said they would refund my shipping and also give me free shipping on my next order as a goodwill gesture.

I know that they will be getting all of my PM business in the future! image

http://www.providentmetals.com/
Zach

Comments

  • Ciccio
    Ciccio Posts: 1,405 ✭
    Options
    +1

    That's where I buy most of my PM.
  • NitroCruiser
    NitroCruiser Posts: 654
    Options
    It does seem strange to have happened in the first place. Were they in capsules?
  • zrlevin
    zrlevin Posts: 734 ✭✭✭
    Options


    << <i>It does seem strange to have happened in the first place. Were they in capsules? >>



    No, it is likely that they were taken out of the original mint rolls and put into flips a little too carelessly. The gold was from 1985, so who knows what might have happened to it in 25 years.

    I do wish that they would have been a little more careful, but I am not out anything but a few days. Not really a problem from where I sit, as it is only bullion going into my stack.
    Zach
  • derryb
    derryb Posts: 38,604 ✭✭✭✭✭
    Options
    They probably bought the gold in its current condition.

    Government is the great fiction through which everybody endeavors to live at the expense of everybody else. - Bastiat

  • rodzm
    rodzm Posts: 675 ✭
    Options
    My last few purchases have been from Provident and I must say that they are an excellent company with perhaps the best prices out there on bullion. I did have a problem with receiving the wrong items once but they more than made up for their mistake. Ive been a repeat customer since

Categories