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So how do I ship a $3,000+ card and be Paypal protected???
parker95
Posts: 785
Hey guys! I was fortunate enough to pull a gem of a card out of a pack and sold it for over $3,000. The high bidder paid me through Paypal. His address is confirmed. My question is what is the best way to ship this card and be 100 percent protected in case of a chargeback? Registered mail? Fed-ex? USPS Priority with insurance and delivery confirmation? I really do not want to be screwed on this so what do you all recommend I do? Your answers would be greatly appreciated!!
Craig in Texas
Craig in Texas
0
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Good luck and congrats on the sale!
Thank you again for your advice -- I will be going to the post office this afternoon to send it registered mail with insurance.
Craig in Texas
MY TOPPS BLOG -- CHECK IT OUT!!!
That is the only signature PP will accept.
They want to be able to see it online.
Storm would know more.
Steve
Steve
electronic signature confirmation?
I agree if PP was not involved Registered is by far the safest method.
PP is involved.
Steve
I think my name and address on the Paypal invoice was wrong. PM me for the correct one
That sure beats paying $20 to the Post Office to do the same thing, but Paypal won't accept your boarding pass as proof of delivery.
And if you're concerned about the buyer possibly initiating a chargeback then you'll have zero protection and will lose the case.
So to avoid a chargeback, the electronic signature is what PP needs? Was there an answer as to whether or not Registered Mail provides that? I'm in a similar situation and always worry about a chargeback. Just don't want to get screwed.
IIRC Storm said NO.
Lets wait for him before we start shipping 3k cards.
Steve
Paypal requires Signature Confirmation for orders over $250.00.
However, if you insure an item for over $200.00, or send an item Registered Mail the item has to be signed for anyway.
I know that Paypal wants to have an electronic copy, but their inelastic mentality regarding this topic is utterly ridiculous because why should the buyer have to pay unnecessary shipping costs. It's bad enough that the topic of S&H is a hotbed for discussion, this just adds more fuel to the fire.
The only case that I had against Paypal I won because I sent the item Registered, and produced a signature. It took a little work, but it was not a huge problem because I have a very cooperative Post Office. It's stuff like that why I bake them brownies every other month.
I would like to hear your input on this,
Greg
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So this tells me that it does NOT afford electronic signature but with work it can be over come.
At least that is how I read it.
The poster 'Greg' is Halfcentman on the forums.
Steve
many of those sales are local only and if you do have to ship it a car carrier does it I assume.
Bills of laden are probably the proof required.
Just guessing though.
Also ebay motors is a different animal too.
Steve
In reality the only way you are 100% safe is to know your buyer. I sold my card to a well-know dealer in Texas through ebay.
On the other hand, I bought a $3000 on ebay from a scammer in Arkansas. He sent me another card through FedEx. Initially I lost my claim through Ebay/PP, but finally won through MasterCard. It took a lot of time and paperwork, but I got my money back.
USPS Express Mail is the best/easiest PayPal compliant method.
EM items are in the system for a MUCH shorter period of time and,
thus, are less likely to go astray.
Such items should be insured for their full value.
...........
An item that is sent with the "additional sevice" known as "Registered," can also
have an "additional service" - extra cost - known as "Signature Confirmation."
The SigCon - online viewable - makes the item "PayPal compliant."
........................
Chargebacks are always a risk when accepting credit cards. They are MUCH
riskier when PayPal is in the mix.
INR claims are NOT a risk when the item is USPS-insured and a PayPal compliant
service is used.
The open-ended risk comes from bogus SNAD-claims that result in the return
of an empty envelope or a rock. There is NO defense against this SCAM when
accepting PayPal on EBAY. (PayPal does NOT make SNAD-decisions on sales
that are accomplished outside of EBAY.)
......
<< <i>Yes, but does registered mail afford him the opportunity to have
electronic signature confirmation?
I agree if PP was not involved Registered is by far the safest method.
PP is involved.
Steve >>
as long as it is insured, the buyer has to sign it. so paying for additional del or signature confirmation is not needed. at least thats what my postal clerk told me.
"...as long as it is insured, the buyer has to sign it. so paying for additional del or signature confirmation is not needed. at least thats what my postal clerk told me...."
///////////////////////////////////////////////////////////
The clerk is giving bad advice, when the transaction was paid
via PayPal.
DC/SigCon are the standards that comply with PayPal TOS/UA.
If the "proof" of delivery is not online viewable, the proof does
not meet PP requirements.
...................................
As noted in the halfcentman post above, it is possible for a seller
to prevail in a PayPal appeal by using a USPS "Return Receipt;"
that is the green-postcard that is returned to the sender WITH
the recipient's signature on it. (It is also available with "email
notification;" neither is considered "online viewable" by PP.)
Such a seller will LOSE the initial claim and have to go to a great
deal of trouble to MAYBE prevail on appeal.
..........................................................
So you are saying that Registered mail with a signature is not PP compliant?
But if it has the additional Electronic signature it is?
Is that the gist of it?
Steve
Ebay
"....So you are saying that Registered mail with a signature is not PP compliant?
But if it has the additional Electronic signature it is?
Is that the gist of it?.."
////////////////////////////////////////////////////////////////////////////////////////
"Registered Mail" is an "additional service." (USPS calls it an "extra service.")
It is NOT a class of mail, in the sense that First-Class Mail is. It is available,
as an "extra service" on First Class and Priority Mail.
You can combine Registered Mail with additional Extra Services:
Delivery Confirmation
Signature Confirmation
Collect on Delivery
Return Receipt
Restricted Delivery
...................
DC/SC make an item PayPal compliant that has been shipped with the "extra service"
known as "Registered Mail."
....................................................................................................
Using USPS Express Mail is the best/easiest solution.
Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
Delivery confirmation/ fully insured for items less than $250
Signature confirmation/fully insured for items over $250
Just to throw a wrench into the whole theory. I've heard that if you have an item in a bubble wrap envelope insured for let's say $300 with sig. confirmation and the card gets ruined---you then go to the USPS and try to claim the damage they will tell you to pound salt.
<< <i>I've heard that if you have an item in a bubble wrap envelope insured for let's say $300 with sig. confirmation and the card gets ruined---you then go to the USPS and try to claim the damage they will tell you to pound salt. >>
/////////////////////////////////////////////////
If your item is packed properly, it is not likely to be damaged.
If such an item is damaged, the USPS will examine the packaging,
and pay the claim if they confirm proper packing.
A loose PSA slab tossed into a bubble mailer is NOT proper packaging.
The slabs should be secured inside of heavy cardboard BEFORE they
are placed into the bubble mailer.
If a claim is denied, there are multiple avenues of appeal.
How Do I Appeal a Denied Claim?
For a denied claim, you may appeal a decision by filing a written appeal within 60 days of the date of the original decision to the following address:
DOMESTIC CLAIM APPEALS
ACCOUNTING SERVICES
PO BOX 80143
ST. LOUIS, MO63180-0143
In your appeal, please explain why your case should be reviewed. Also, make sure that evidence of value, evidence of mailing and insurance coverage for the article has been submitted.
If the original claim was submitted online at usps.com, you may submit your appeal online using your customer account.
If My Claim is Denied a Second Time, What is the Next Step?
If your claim is denied a second time, you may file a final appeal, in writing, to the Consumer Advocate within 60 days of the date of the second denial. In your appeal, please explain why your case should be reviewed. Also, make sure that evidence of value, evidence of mailing, and insurance coverage for the article has been submitted. If your claim and first appeal was filed online, you may file the second appeal online.
If you did not file online, please mail your final appeal to the following address:
CONSUMER ADVOCATE
DOMESTIC CLAIMS APPEALS
475 L’ENFANT PLAZA SW RM 10343
WASHINGTON DC 20260-0343
...................................................................................................................
If you get shafted for a lot of money after the appeals process,
you can go to the Postmaster General and ask for a de novo
review.
If the PM fails to help, you can go to your Congressman and ask
for his office to contact the PM.
If all that fails, you can file a claim alleging "unfair business practices"
and "bad faith" in just about any court.
.........
USPS INS is a legit product and usually reaches satisfactory/fair
claim decisions.
Reopen it after you know card is in proper hands.
I lost $600 plus on a ebay buy. I trust NO one.
<< <i>On a sale like that, I might clear money from PayPal and close account. With the account closed no claim can be filed correct?
Reopen it after you know card is in proper hands.
I lost $600 plus on a ebay buy. I trust NO one. >>
Since the chargeback period is around 60 days, that means that you will be off ebay that long w/o Paypal. The only way to be safe is to know the buyer. I wish ebay gave the sellers more options to filter out scam buyers.
At one time this was true. I remember having to pay an extra 60 cents so it could be viewed online.
It's sad that 2 people can't get together and make a deal without one or both having to worry about getting ripped off.
Steve