there is one dealer who does this on every single purchase to every single customer-he pulls the coin from the box, gives the price-makes the transaction, and bascially tosses the coin and bounces it off his cases at you like its some POS and you bothered him even daring to buy a coin from him. I have never bought from him because of this arrogance, but witnessed is many many times...........I bet someone knows who this is.............
<< <i>Having a want list for over a year and a half with nothing to show for it . And my dealer goes to every major show and auction and brings me stuff all the time just not stuff on my list. His standerds are a little higher than mine so I know that when he does get me something on my list I will be happy with it. More frustration than a peeve >>
I had a couple of collectors asking for a 1979 Wide Rim SBA, so I just bought four of them from another dealer. I called the guy whose want list was older and left a message on his answering machine offering him first pick. He never responded. TD
Numismatist. 50 year member ANA. Winner of four ANA Heath Literary Awards; three Wayte and Olga Raymond Literary Awards; Numismatist of the Year Award 2009, and Lifetime Achievement Award 2020. Winner numerous NLG Literary Awards.
A huge annoyance...dealers who lie about the history of their coins as in "I didn't doctor this coin" or "this is a new purchase from an old collection" (when I saw the same coin at another dealer's table last month) and "I paid this much" when I know they didn't.
Follow me on Twitter @wtcgroup Authorized dealer for PCGS, PCGS Currency, NGC, NCS, PMG, CAC. Member of the PNG, ANA. Member dealer of CoinPlex and CCE/FACTS as "CH5"
I like all the dealers I have worked with on the forums and met through other collectors.
My only problem/pet peeve comes with the local B&M dealers who are more interested in buying and selling bullion/junk silver than helping a local collector fill want lists. Thank goodness for online auction houses like Heritage and Teletrade and even...ebay, so I dont have to deal with them too much. I only go there now to try and cherry pick their inventory and occasionally will come up with a good coin or two.
The older I get, the fewer numismatic pet peeves I have.
It's partly from deciding to have fun with coins - there is nothing I HAVE to own and there are no dealers I HAVE to deal with.
"My friends who see my collection sometimes ask what something costs. I tell them and they are in awe at my stupidity." (Baccaruda, 12/03).I find it hard to believe that he (Trump) rushed to some hotel to meet girls of loose morals, although ours are undoubtedly the best in the world. (Putin 1/17) Gone but not forgotten. IGWT, Speedy, Bear, BigE, HokieFore, John Burns, Russ, TahoeDale, Dahlonega, Astrorat, Stewart Blay, Oldhoopster, Broadstruck, Ricko, Big Moose, Cardinal.
Never thought about it before but because it just happened yesterday at a show.
- Dealer asks if I have anything for sale. I hand him 6 coins. 1st he has no interest. Other five he looks over, looks at price lists, comments on the TPG one of them is in, then takes 3 of the coins over to a buddy for a second opinion! Not next table but next AISLE!
-This one happens a lot to me for some reason: It could be any item, in this case 10oz silver bars. Fellow has a couple of them in his case so I ask price. Price is spot + $1.40. I pass. Very next table, same exact bar, for spot + .60. How many do you have? 11? I'll take 'em all. Dealer 1, seeing the cash changing hands, pipes up. I have no more cash left, sorry. I say.
I HATE it when this happens on something I really want.
<< <i>First of all I'll tell you what one of the items was in which I've had this situation. It was Bechtler gold dollar. I've been looking for one for a while that was not damaged, and I've seen very few offered. The coin in question was a nice AU that was raw. The dealer in question does not have a store and does most of his business at national shows. And, yea, I'm regular customer who has done many thousands of dollars worth of business with this dealer over the years. Given the situation I rhought that I deserved a quote. And no I didn't whine when he refused to quote me, but I was not happy. >>
If you are a regular customer then why didn't he already know this was something on your want list?
If I'm the dealer in this situation and I already had the coin bought for someone else, I'd have to apologize and state so, regular customer or not. Otherwise I'd quote a number.
Laying all that aside...Right or wrong, some guys don't like it when someone comes to them wanting numbers on something they just bought. They figure "this guy's not gonna let me make anything on this piece and I can do better with it back home." I've even heard that actually said at shows.
Dealers that have stated store hours that don't keep them.
This morning I was meeting with a prospective client in a suburb of Chicago, once I finished the meeting I had some time and I knew there was a coin shop a few blocks away that was supposed to open at 10am, so I decided to drive over and see if they had anything interesting. I got there at 10:30.
The shop had a sign in the window that states they open at 10am, the door had a sign that said they would be back at 10:30. I along with another prospective customer waited until 10:50, then we both gave up and left.
It seems that if a business is going to have stated hours then they should keep them.
In my business(not a coin business) our office hours are 9-5 Mon to Fri, other hours are by appt , we always make sure their are people in the office and the phones are answered during these hours. I think we would lose alot of clients if we did not keep our stated office hours.
Every business owner has a right to run their business the way they want. But I think if they do not intend to maintain the stated hours they should take the signs down.
1. Even if you're busy with customers, at least acknowledge me with eye contact and or a nod, and tell me you'll be with me in a moment. 2. I don't care how buried you are in a coin, just tell me your best price. 3. If I ask to see a couple of coins, show them to me, don't assume I can't afford them. 4. If you are just B.S.ing, reading or eating behind your table, you've got about 60 seconds to acknowledge me. 5. Don't proceed to tell me how "rare" a coin is, I probably know more than you. 6. PLEASE shower, shave, brush your teeth, apply deodorant and wear a reasonably clean shirt. 7. If you paid too much for a coin, that's your problem, not mine. It's worth what it's worth. 8. If most of your inventory is in bottom feeder slabs, don't expect me to shop at your table. 9. If the show opens at 9:00am, you have a responsibility to be there and be ready for business. 10. If you have a problem with #9, try not drinking yourself into oblivion the night before.
I used to be somebody, now I'm just a coin collector. Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
<< <i>1. Even if you're busy with customers, at least acknowledge me with eye contact and or a nod, and tell me you'll be with me in a moment. 2. I don't care how buried you are in a coin, just tell me your best price. 3. If I ask to see a couple of coins, show them to me, don't assume I can't afford them. 4. If you are just B.S.ing, reading or eating behind your table, you've got about 60 seconds to acknowledge me. 5. Don't proceed to tell me how "rare" a coin is, I probably know more than you. 6. PLEASE shower, shave, brush your teeth, apply deodorant and wear a reasonably clean shirt. 7. If you paid too much for a coin, that's your problem, not mine. It's worth what it's worth. 8. If most of your inventory is in bottom feeder slabs, don't expect me to shop at your table. 9. If the show opens at 9:00am, you have a responsibility to be there and be ready for business. 10. If you have a problem with #9, try not drinking yourself into oblivion the night before. >>
1. If I'm busy with customers then most people with common sense either patiently wait or simply come back when I'm less busy. 2. You might not care how much I paid, but I do- and I set the price. 3. Why wouldn't anyone want to gladly show coins to someone with such a sunny disposition? 4. So, I get 60 seconds if I'm having a burger, yet you expect instant recognition if I'm BUSY with another customer. Gotcha. 5. Leave the superior attitude at home and you'll get better service. This same answer could apply to nearly all 10 of your statements. 6. I'm all for personal hygiene, but is it a coin show, or a fashion show? If the latter I'll dig out the Armani suit for the next one. 7. Redundant with #2. See #2 8. I totally agree. Same applies with end of the road and overgrade top tier tpgs. 9. Sorry if every single dealer's not sitting there waiting just for you when/if you dain to visit them. We could be hiding from you, or perhaps going pee, but most likely doing a COIN DEAL elsewhere. Swing around again in a few minutes. 10. Wow...condescending much? So we're all fat, smelly, halitosis laden drunks? I just can't fathom why guys aren't just jumping at the chance to deal with you.
<< <i> 1. If I'm busy with customers then most people with common sense either patiently wait or simply come back when I'm less busy. 2. You might not care how much I paid, but I do- and I set the price. 3. Why wouldn't anyone want to gladly show coins to someone with such a sunny disposition? 4. So, I get 60 seconds if I'm having a burger, yet you expect instant recognition if I'm BUSY with another customer. Gotcha. 5. Leave the superior attitude at home and you'll get better service. This same answer could apply to nearly all 10 of your statements. 6. I'm all for personal hygiene, but is it a coin show, or a fashion show? If the latter I'll dig out the Armani suit for the next one. 7. Redundant with #2. See #2 8. I totally agree. Same applies with end of the road and overgrade top tier tpgs. 9. Sorry if every single dealer's not sitting there waiting just for you when/if you dain to visit them. We could be hiding from you, or perhaps going pee, but most likely doing a COIN DEAL elsewhere. Swing around again in a few minutes. 10. Wow...condescending much? So we're all fat, smelly, halitosis laden drunks? I just can't fathom why guys aren't just jumping at the chance to deal with you. >>
I think you'll find that I'm just about the easiest guy in the world to deal with. I'm professional in my dealings and demeanor and always have time to at least acknowledge a customer. And yes, when a dealer is busy, I try to scan his cases and see if anything interests me, and do indeed come back at a later time. I do not believe I'm being condescending when I expect someone dealing with the public to practice basic hygiene. No I do not expect instant recognition, just acknowledgment that I'm there. I don't know any dealers that hide from me, in fact they look for me when they know they may have something I'm interested in.
You would be surprised how much business we do simply because we practice basic customer service. A smile and a nod goes a long ways.....
I used to be somebody, now I'm just a coin collector. Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
<< <i>1. Even if you're busy with customers, at least acknowledge me with eye contact and or a nod, and tell me you'll be with me in a moment. 2. I don't care how buried you are in a coin, just tell me your best price. 3. If I ask to see a couple of coins, show them to me, don't assume I can't afford them. 4. If you are just B.S.ing, reading or eating behind your table, you've got about 60 seconds to acknowledge me. 5. Don't proceed to tell me how "rare" a coin is, I probably know more than you. 6. PLEASE shower, shave, brush your teeth, apply deodorant and wear a reasonably clean shirt. 7. If you paid too much for a coin, that's your problem, not mine. It's worth what it's worth. 8. If most of your inventory is in bottom feeder slabs, don't expect me to shop at your table. 9. If the show opens at 9:00am, you have a responsibility to be there and be ready for business. 10. If you have a problem with #9, try not drinking yourself into oblivion the night before. >>
Unless a dealer has agreed with the show promoter to man his table at all hours the show is open, or has agreed to meet a client at a given time, he does not have any responsibility to be at his table when the show opens. He has paid for the table and has the right to choose when to be present. And none of the preceding has anything to do with drinking the night before.
Comments
<< <i>Having a want list for over a year and a half with nothing to show for it . And my dealer goes to every major show and auction
and brings me stuff all the time just not stuff on my list.
His standerds are a little higher than mine so I know that when he does get me something on my list I will be happy with it.
More frustration than a peeve >>
I had a couple of collectors asking for a 1979 Wide Rim SBA, so I just bought four of them from another dealer. I called the guy whose want list was older and left a message on his answering machine offering him first pick. He never responded.
TD
Authorized dealer for PCGS, PCGS Currency, NGC, NCS, PMG, CAC. Member of the PNG, ANA. Member dealer of CoinPlex and CCE/FACTS as "CH5"
My only problem/pet peeve comes with the local B&M dealers who are more interested in buying and selling bullion/junk silver than helping a local collector fill want lists. Thank goodness for online auction houses like Heritage and Teletrade and even...ebay, so I dont have to deal with them too much. I only go there now to try and cherry pick their inventory and occasionally will come up with a good coin or two.
It's partly from deciding to have fun with coins - there is nothing I HAVE to own and there are no dealers I HAVE to deal with.
- Dealer asks if I have anything for sale. I hand him 6 coins. 1st he has no interest. Other five he looks over, looks at price lists, comments on the TPG one of them is in, then takes 3 of the coins over to a buddy for a second opinion! Not next table but next AISLE!
-This one happens a lot to me for some reason: It could be any item, in this case 10oz silver bars. Fellow has a couple of them in his case so I ask price. Price is spot + $1.40. I pass. Very next table, same exact bar, for spot + .60. How many do you have? 11? I'll take 'em all.
Dealer 1, seeing the cash changing hands, pipes up. I have no more cash left, sorry. I say.
I HATE it when this happens on something I really want.
<< <i>The older I get, the fewer numismatic pet peeves I have.
It's partly from deciding to have fun with coins - there is nothing I HAVE to own and there are no dealers I HAVE to deal with.
Agreed!
I like the collectors and many are not just customers, but friends.
1.Dealers who treat young collectors like thieves without reason (Something I ran into a lot when I was young-always for no reason, of course.)
2.Rudeness
3.Dishonesty
Jon
...unless we both have it and he treated for lunch.
``https://ebay.us/m/KxolR5
I started going to coin shows when I was ten and was never treated that way.
Doggedly collecting coins of the Central American Republic.
Visit the Society of US Pattern Collectors at USPatterns.com.
<< <i>First of all I'll tell you what one of the items was in which I've had this situation. It was Bechtler gold dollar. I've been looking for one for a while that was not damaged, and I've seen very few offered. The coin in question was a nice AU that was raw. The dealer in question does not have a store and does most of his business at national shows. And, yea, I'm regular customer who has done many thousands of dollars worth of business with this dealer over the years. Given the situation I rhought that I deserved a quote. And no I didn't whine when he refused to quote me, but I was not happy. >>
If you are a regular customer then why didn't he already know this was something on your want list?
If I'm the dealer in this situation and I already had the coin bought for someone else, I'd have to apologize and state so, regular customer or not. Otherwise I'd quote a number.
Laying all that aside...Right or wrong, some guys don't like it when someone comes to them wanting numbers on something they just bought. They figure "this guy's not gonna let me make anything on this piece and I can do better with it back home." I've even heard that actually said at shows.
RIP Mom- 1932-2012
This morning I was meeting with a prospective client in a suburb of Chicago, once I finished the meeting I had some time and I knew there was a coin shop a few blocks away that was supposed to open at 10am, so I decided to drive over and see if they had anything interesting. I got there at 10:30.
The shop had a sign in the window that states they open at 10am, the door had a sign that said they would be back at 10:30. I along with another prospective customer waited until 10:50, then we both gave up and left.
It seems that if a business is going to have stated hours then they should keep them.
In my business(not a coin business) our office hours are 9-5 Mon to Fri, other hours are by appt , we always make sure their are people in the office and the phones are answered during these hours. I think we would lose alot of clients if we did not keep our stated office hours.
Every business owner has a right to run their business the way they want. But I think if they do not intend to maintain the stated hours they should take the signs down.
<< <i>A few which come to mind include:
1.Dealers who treat young collectors like thieves without reason (Something I ran into a lot when I was young-always for no reason, of course.) >>
Also dealers who treat young collectors like easy marks to be taken to the cleaners. I've seen that a lot.
60 years into this hobby and I'm still working on my Lincoln set!
2. I don't care how buried you are in a coin, just tell me your best price.
3. If I ask to see a couple of coins, show them to me, don't assume I can't afford them.
4. If you are just B.S.ing, reading or eating behind your table, you've got about 60 seconds to acknowledge me.
5. Don't proceed to tell me how "rare" a coin is, I probably know more than you.
6. PLEASE shower, shave, brush your teeth, apply deodorant and wear a reasonably clean shirt.
7. If you paid too much for a coin, that's your problem, not mine. It's worth what it's worth.
8. If most of your inventory is in bottom feeder slabs, don't expect me to shop at your table.
9. If the show opens at 9:00am, you have a responsibility to be there and be ready for business.
10. If you have a problem with #9, try not drinking yourself into oblivion the night before.
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
<< <i>1. Even if you're busy with customers, at least acknowledge me with eye contact and or a nod, and tell me you'll be with me in a moment.
2. I don't care how buried you are in a coin, just tell me your best price.
3. If I ask to see a couple of coins, show them to me, don't assume I can't afford them.
4. If you are just B.S.ing, reading or eating behind your table, you've got about 60 seconds to acknowledge me.
5. Don't proceed to tell me how "rare" a coin is, I probably know more than you.
6. PLEASE shower, shave, brush your teeth, apply deodorant and wear a reasonably clean shirt.
7. If you paid too much for a coin, that's your problem, not mine. It's worth what it's worth.
8. If most of your inventory is in bottom feeder slabs, don't expect me to shop at your table.
9. If the show opens at 9:00am, you have a responsibility to be there and be ready for business.
10. If you have a problem with #9, try not drinking yourself into oblivion the night before. >>
1. If I'm busy with customers then most people with common sense either patiently wait or simply come back when I'm less busy.
2. You might not care how much I paid, but I do- and I set the price.
3. Why wouldn't anyone want to gladly show coins to someone with such a sunny disposition?
4. So, I get 60 seconds if I'm having a burger, yet you expect instant recognition if I'm BUSY with another customer. Gotcha.
5. Leave the superior attitude at home and you'll get better service. This same answer could apply to nearly all 10 of your statements.
6. I'm all for personal hygiene, but is it a coin show, or a fashion show? If the latter I'll dig out the Armani suit for the next one.
7. Redundant with #2. See #2
8. I totally agree. Same applies with end of the road and overgrade top tier tpgs.
9. Sorry if every single dealer's not sitting there waiting just for you when/if you dain to visit them. We could be hiding from you, or perhaps going pee, but most likely doing a COIN DEAL elsewhere. Swing around again in a few minutes.
10. Wow...condescending much? So we're all fat, smelly, halitosis laden drunks? I just can't fathom why guys aren't just jumping at the chance to deal with you.
RIP Mom- 1932-2012
<< <i>
1. If I'm busy with customers then most people with common sense either patiently wait or simply come back when I'm less busy.
2. You might not care how much I paid, but I do- and I set the price.
3. Why wouldn't anyone want to gladly show coins to someone with such a sunny disposition?
4. So, I get 60 seconds if I'm having a burger, yet you expect instant recognition if I'm BUSY with another customer. Gotcha.
5. Leave the superior attitude at home and you'll get better service. This same answer could apply to nearly all 10 of your statements.
6. I'm all for personal hygiene, but is it a coin show, or a fashion show? If the latter I'll dig out the Armani suit for the next one.
7. Redundant with #2. See #2
8. I totally agree. Same applies with end of the road and overgrade top tier tpgs.
9. Sorry if every single dealer's not sitting there waiting just for you when/if you dain to visit them. We could be hiding from you, or perhaps going pee, but most likely doing a COIN DEAL elsewhere. Swing around again in a few minutes.
10. Wow...condescending much? So we're all fat, smelly, halitosis laden drunks? I just can't fathom why guys aren't just jumping at the chance to deal with you.
I think you'll find that I'm just about the easiest guy in the world to deal with. I'm professional in my dealings and demeanor and always have time to at least acknowledge a customer. And yes, when a dealer is busy, I try to scan his cases and see if anything interests me, and do indeed come back at a later time. I do not believe I'm being condescending when I expect someone dealing with the public to practice basic hygiene. No I do not expect instant recognition, just acknowledgment that I'm there. I don't know any dealers that hide from me, in fact they look for me when they know they may have something I'm interested in.
You would be surprised how much business we do simply because we practice basic customer service. A smile and a nod goes a long ways.....
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
<< <i>1. Even if you're busy with customers, at least acknowledge me with eye contact and or a nod, and tell me you'll be with me in a moment.
2. I don't care how buried you are in a coin, just tell me your best price.
3. If I ask to see a couple of coins, show them to me, don't assume I can't afford them.
4. If you are just B.S.ing, reading or eating behind your table, you've got about 60 seconds to acknowledge me.
5. Don't proceed to tell me how "rare" a coin is, I probably know more than you.
6. PLEASE shower, shave, brush your teeth, apply deodorant and wear a reasonably clean shirt.
7. If you paid too much for a coin, that's your problem, not mine. It's worth what it's worth.
8. If most of your inventory is in bottom feeder slabs, don't expect me to shop at your table.
9. If the show opens at 9:00am, you have a responsibility to be there and be ready for business.
10. If you have a problem with #9, try not drinking yourself into oblivion the night before. >>
Unless a dealer has agreed with the show promoter to man his table at all hours the show is open, or has agreed to meet a client at a given time, he does not have any responsibility to be at his table when the show opens. He has paid for the table and has the right to choose when to be present. And none of the preceding has anything to do with drinking the night before.
2) Dealers who lie about what they paid for a coin, in an attempt to sell it to me for a high price.
Me: "I'd be interested in this coin, except you have it priced at 80% over Trends."
Dealer: "I'm in that for 70% over Trends!" (and I know he NEVER pays over greysheet for anything, no matter how PQ).
Me: "Well, looks like you're buried in that one then. Bye!"