Should this seller get positive feedback?

prooflike · April 11, 2010 12:16PM

This is in reference to the Barber Half Dollar in this thread.

In the above thread, the seller, mumu, mentioned about me leaving feedback.

Personally, I think feedback should be deserved and not be an entitlement. I think feedback is based on accuracy of description and timeliness of delivery - about the only things feedback can be based on.

So here's the story...

Won auction Sunday, March 7, 2010 and I paid via Paypal March 7, 2010. --I did my part--

Received email from seller Tuesday, March 16, 2010 saying there was a delay in the shipping.

Received email from seller Friday, March 19, 2010 saying he mailed the item but was returned to him as undeliverable and asked for my address again, which I promptly provided. I actually worried here about ever getting the item (how hard can it be to label a package going to a PO Box...), but gave the seller the benefit of yet another chance...

Received email Tuesday, March 23, 2010 with tracking number. This is also when the item was mailed.

Received item on Thursday, March 25, 2010.

So timeliness is about a 1 star on ebay's grading system.

Also notice in the thread that I provided my own pictures. My pictures are with 'Reveal' lighting. I could not duplicate the seller's colors. I do not have any problem with this and I am not doubting the seller's pictures (I am not the greatest photographer)- it is still a fine looking coin and I think I paid a fair price for it ($251.50 for the coin and $4.95 for shipping)

I am not disappointed with the item - just with the timeliness of the seller's communication and timeliness of delivery - this is why I did not leave positive feedback. My typical feedback is "Item as described, fast shipping, thanks!"

So... should this seller receive positive feedback, why & what could I possibly leave as a comment ? I would like to hear opinions on this matter.
Jeff

TomB · April 11, 2010 12:19PM

If you are happy with the coin, which it appears that you are, and you do not think there was any deception either intended or given in the images then I think that positive feedback could easily be left. You may leave it such as "Nice coin and happy with transaction, but a bit slow to communicate and ship" and then give out the star ratings as you see appropriate. Of course, you could always skip feedback entirely.

garrynot · April 11, 2010 12:21PM

I have had some bad shipping experiences with 4 sellers, and I have bought from about 130 different sellers on Ebay, coins, currency and non-numismatic items. I get irked, when, like you, I pay for an item the same day, sometimes within minutes of winning and the seller takes his or her sweet time mailing the item. I do not leave negative feedback. I will email the seller and give the seller my opinion about what he or she did, then leave positive feedback with a comment like "Received". Then I just make a note in my inventory book about what happened and try to avoid the seller. I have also had a few experiences with sellers who have told me up-front that shipping might be late for whatever reason. I do not consider that a bad experience. That is a good experience. Communication is vital in this game.

I am editing this to say I have never left negative or neutral feedback to any seller and sellers have always left me positive feedback.

ctf_error_coins · April 11, 2010 12:22PM

It sounds like you are happy with the coin. I would leave positive feedback and 5 stars across the board.

Flatwoods · April 11, 2010 12:24PM

Have you received feedback?

Connecticoin · April 11, 2010 12:27PM

If I mailed out an ebay purchase that late for whatever reason, I would apologize profusely, I would not be soliciting feedback, and would be happy as a clam if the buyer left no feedback.

JCMhouston · April 11, 2010 1:18PM

I probably would leave nothing, if I left a positive (as you seem happy with the coin) I would certainly ding them on delivery.

mrpotatoheadd · April 11, 2010 1:34PM

I've sold coins on eBay for over 10 years. Every one of my buyers who has paid for their purchase has received positive feedback-even if they waited two weeks to pay and never contacted me. But that's just me.

MFH · April 11, 2010 1:35PM

<< I probably would leave nothing, if I left a positive (as you seem happy with the coin) I would certainly ding them on delivery. >>

I agree.

I didn't like the comments the seller made - saying "you got the coin for a song"{*}
- insinuating that shipping late was acceptable because you got the coin so cheaply.
[ I think you paid a very fair price, maybe a tad too fair a price, IMHO.] {* - I was really put off by that remark.}

I wouldn't waste the energy leaving him any feedback.

notwilight · April 11, 2010 1:38PM

Ebay hopes you'll leave him one or two stars for timeliness so that his fees go up 15%. They like fees. They like buyers to be disgruntled. Sellers have to bend over backwards to keep buyer happy now. This guy will get a low rating from someone soon if he doesn't ship every day. So it probably doesn't matter.

--Jerry

TwoSides2aCoin · April 11, 2010 1:49PM

Jerry's right. eBay wants disgruntled buyers to use the feedback system to retaliate for any number of reasons, so that they can screw sellers. Then sellers cannot get a discount on final value fees. This ultimately forces higher prices on consumers.

mrpotatoheadd · April 11, 2010 1:58PM

This is not meant as a criticism- just an observation....

<< Received email from seller Friday, March 19, 2010 saying he mailed the item but was returned to him as undeliverable and asked for my address again, which I promptly provided. Received email Tuesday, March 23, 2010 with tracking number. This is also when the item was mailed. >>

If you mail enough packages, eventually, you'll screw up an address. I know I have. If you believe that's what happened ("but gave the seller the benefit of yet another chance"), it looks like it's quite possible he mailed the package at worst, one business day after receiving your confirmed address, as you sent your address to him on Friday, some people don't work on weekends, and he shipped on the following Tuesday.

In the overall scheme of things, is a two week wait to receive a purchase really that big a problem?

soty27 · April 11, 2010 2:19PM

Neg Him , I am tired of people saying " I got the coin 15 days later should I leave a positive feedback" No you should neg him, you paid on time and although you got the product it was a very poor buisness transaction and the seller clearly does not deserve 5 stars across the board for shipping the item weeks later. If I did that I would excpect a neg immediately!!! It seems as though people here think the only thing that matters is the coin and if your happy, thats simply not the case. Several things should be considered , did the coin match the image? Was the coin shipped in a timely manner? Was the coin packaged correctly? And so on!

prooflike · April 11, 2010 2:20PM

Looks like there were results across the board from a five star seller to doing nothing.

I am going to do nothing - because I just can't justify leaving 5 stars and I don't want to mess up the seller's fees.

lcoopie · April 11, 2010 2:23PM

the only entity that benefits from less than 5 stars,
is ebay

give positive, 5 stars

you got the item
it's 98 years old
1 week late

DenverDave · April 11, 2010 2:23PM

Looks orientated to a Obama Administration, nice and crusty...

mrpotatoheadd · April 11, 2010 2:43PM

<< Several things should be considered , did the coin match the image? >>

Let's just consider this one. Why should a seller automatically be held accountable for how a coin looks on a buyer's monitor?

sinin1 · April 11, 2010 2:45PM

If you are thinking of giving a 1 star or negative

I am guessing he would rather you NOT leave any feedback

pennyannie · April 11, 2010 3:29PM

I would just skip the feedback. I am a small part time ebay seller and i would be ashamed if i shipped that slow. I try as hard as possible to ship the same day paid BUT i see nothing wrong with a 2 or 3 day handling time before making it to the post office. I was surprised he asked for the feedback in the thread, i would be asking for forgiveness and would have refunded the shipping fee asap. Things do happen. and you appear happy with the coin.

A few years back i got in a tit for tat on ebay feedback and left a neg. In a way i felt bad but he did it to me first. A few weeks later he was asking me to agree to remove it and he would. I said just let it ride...

mumu · April 11, 2010 7:07PM

OK I am past the no feedback issue. That is your choice. I made the request because I was stuck at 99(100%) and the extra point sure could have helped as I am selling a lot of coins out of necesity after losing 2 jobs. But I have since gotten another point and so i withdrawel my begging for the point. No biggie.
(The full story of the delay was that while parked at the bank my car got towed with 4 coins inside because my out of state registation sticker fell off during a rain storm or was possibly stolen, i dont know which. They wouldnt let me get the car out of the pound until I showed proof of regisatraion. This took alone took 10 days. I also stupidly used the wrong zip code when mailing the coin a few days prior to the towing. I am not a dealer and dont sell often so I am not as methodical in my shipping and I screwed up. The other 3 coins affected by this delay all left feedback and were understanding but again it was buyers choice and getting 3 out of 4 points, based on the split here appears to be a pretty good result for me so whatever, moving on)

As far as the pictures. You mention you could not "replicate my pictures". I read this , I mean no offense, and immiately thought "What an assessine comment to make". That coin looks EXACTLY like those pictures i supplied. They are actually not my pictures they are the sellers from whom I bought them from and he captured the look of that coin perfectly. I have 6 different monitors that I look at coin pictures with and those pictures hold fidelity to the real coin on all 6 without a question. I dont know what kind of light you are looking at it in, maybe you are looking in a black light room or something, but if you step outside or go by a window that coins will look 100% like those pictures. If you disagree with me even by the narrowst amounts, please return the coin and I will pay what you paid for it + shipping both ways and 10% for your torubles and Ill relist it. Just shoot me a PM about it.

mumu · April 11, 2010 7:22PM

I am really freaking irked by this thread now. Not in the slightest because of the ebay feedback but because you have now cast doubt on the product delivered versus the pictures supplied by me as a seller. It is so ridiculous that you did so by comparing your pictures to mine, no less, without any regard or mention to what is truly the proper measure of the coin -pictures vs coin in hand. Having spent hours looking at that coin I can say your pictures are abolutey deficient in showing the look of that coin and I cannot fathom why anyone would make the comparison based on picture vs picture instead of picture verus actual coin.

SaorAlba · April 11, 2010 8:46PM

Time out.

soty27 · April 11, 2010 11:57PM

<< the only entity that benefits from less than 5 stars,
is ebay

give positive, 5 stars

you got the item
it's 98 years old
1 week late >>

100% not true.

Feedback is used for others to determine if they chooose to do buisness with someone. With people AFRAID to leave negative feedback they only actually hurt other potential buyers by not being honest about there transactions. I always hear people on this board say WOW well he has 3k pos feedback, with people leaving nothing but posotive feedback no matter what its not suprising people have nothing but 100%. It would seem as though for most of this board someone would have to kill a family member in order to get a negative on ebay, even then some of you might decide to skip the feedback depending on how the crime was carried out.

BigRick · April 12, 2010 12:59AM

No feedback is the best solution.

lcoopie · April 12, 2010 1:06AM

<< 

<< the only entity that benefits from less than 5 stars,
is ebay

give positive, 5 stars

you got the item
it's 98 years old
1 week late >>

100% not true.

Feedback is used for others to determine if they chooose to do buisness with someone. With people AFRAID to leave negative feedback they only actually hurt other potential buyers by not being honest about there transactions. I always hear people on this board say WOW well he has 3k pos feedback, with people leaving nothing but posotive feedback no matter what its not suprising people have nothing but 100%. It would seem as though for most of this board someone would have to kill a family member in order to get a negative on ebay, even then some of you might decide to skip the feedback depending on how the crime was carried out. >>

respectfully, not 100% true

feedback is a joke,
we have discussed folks with 99.99% positives
who upon investigation, with toolhaus,
have numerous incidents which mysteriously don't show up.

giving star ratings, to me, seems to be a ploy to raise fees.

is it really so bad, to get your coin 2 weeks late?
not really, IMO

perhaps you could mention that the coin took 2 weeks to arrive because of a shipping problem
but don't ruin his star ratings.

now its different if fraud or nondelivery is an issue,
however paypal will take care of that problem anyhow.

just my opinion

Bochiman · April 12, 2010 1:13AM

I've paid immediately and waited 1-2 weeks for a coin.
I don't like it, but not as big a deal.

If I thought the seller was screwing with me, then I would be inclined to leave lower feedback. Else, I would probably not leave feedback (which it looks like the OP has elected as his action).

I also don't just try to "stick it to ebay" by always giving out 5-5-5-5
That's kind of like being on a jury, having someone sue mcdonald's because their coffee is "too hot" and them not being careful and getting burned (leaving it high level and not bringing any other factors into it) and awarding that person a ton of money because it is mcdonald's and I don't like them, or they are large and rich, etc.

TwoSides2aCoin · April 12, 2010 1:44AM

There are two sides to a coin until we get to the edge. Then we get drama.

19Lyds · April 12, 2010 1:50AM

"Should this seller get positive feedback?"

Absolutely! No question at all. You received your item and apparently are pleased with it.

Leave the appropriate DSR's though (which is why they are there).

Casman · April 12, 2010 2:07AM

I'd leave a + just based upon the series of events, too funny

garrynot · April 12, 2010 2:19AM

<< I'd leave a + just based upon the series of events, too funny

>>

I agree, there is nothing to argue about anymore. Just move on.

Russ · April 12, 2010 2:23AM

This is a no feedback situation. It does not warrant a positive because of the shipping delay, (I don't give a damn about the excuses, that isn't the buyer's problem). It does not warrant a negative because the seller didn't try to pull a fast one or a scam.

Let it go, and move on.

Russ, NCNE

sfwendy · April 12, 2010 8:08AM

meh. Problems happen. To buyer as well as to seller. I'd just ding a little on the shipping & let it go. Altho -- I check the seller's numbers items sold/feedback. buyers don't like to leave feedback, so instead they leave little clues in feedback. If seller is overall a 'good egg' I don't worry about it. 2-3 stars for shipping would do. Mixed reviews, and it's thumbs down!

pennyannie · April 12, 2010 3:34PM

Mumu- Did you get negged?

Sometimes i think buyer expect to much from ebay sellers. Paypal and ebay stick to the sellers when ever possible wether right or wrong.

Heritage had lousy feedback when they sold on ebay. Buying coins on ebay is different than most of the other catagories on ebay. Shipping fees and shipping times are more $$ and slowing shipping on almost ever non coin item i buy on ebay. Charge more that 2 dollars shipping on a coin and tempers flare. lol

Unknown · April 12, 2010 3:41PM

This content has been removed.

mumu · April 12, 2010 3:48PM

<< Mumu- Did you get negged?

Sometimes i think buyer expect to much from ebay sellers. Paypal and ebay stick to the sellers when ever possible wether right or wrong.

Heritage had lousy feedback when they sold on ebay. Buying coins on ebay is different than most of the other catagories on ebay. Shipping fees and shipping times are more $$ and slowing shipping on almost ever non coin item i buy on ebay. Charge more that 2 dollars shipping on a coin and tempers flare. lol >>

I wasnt negged but i feel the pictures remark here has the potential for more harm to me as a seller.

mumu · April 12, 2010 3:51PM

FWIW I also offered free shipping next time if he ever bid on something of mine but ah well, im done with this thread before i get worked up over the pictures again.

Should this seller get positive feedback?

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