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Under promise and over deliver

RYKRYK Posts: 35,800 ✭✭✭✭✭
in U.S. Coin Forum
This Big One is a good marketing lesson for all. I think that the forum reaction to the Big One would have been more decidedly positive if it was a surprise announcement, not something promoted for several months, in multiple venues.
My Box of 20: https://pcgs.com/setregistry/collectors-showcase/box-20/ryks-gold-box-20/17132

Comments

  • RobbRobb Posts: 2,034 ✭
    I agree 110%. Under promise and over deliver is one of the basics when it comes to marketing, sales and customer service.
    imageRIP
  • dohdoh Posts: 6,457 ✭✭✭
    I agree. Overall though, I don't think it's so bad. I prefer if they laser scanned/photographed ALL submissions, but I suppose they'd have to raise the prices quite a lot to cover the overhead.
    Positive BST transactions with: too many names to list! 36 at last count.
  • tahoe98tahoe98 Posts: 11,388 ✭✭✭

    ....it wasn't a 'chris mathew's moment' for me. image
    "government is not reason, it is not eloquence-it is a force! like fire, it is a dangerous servant and a fearful master; never for a moment should it be left to irresponsible action." George Washington
  • RYKRYK Posts: 35,800 ✭✭✭✭✭
    If I were PCGS, I would provide some free Secure Plus for a short period of time, to get the peeps hooked on the service. They could start with my proof gold coin which has been in their hands for 5 day Express grading for over 20 days. image
    My Box of 20: https://pcgs.com/setregistry/collectors-showcase/box-20/ryks-gold-box-20/17132
  • RogerKintRogerKint Posts: 51
    LOL @ PCGS trying to be Apple - flop, kersplash image

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