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You know those "mkae an offer" on Heretage....

RealoneRealone Posts: 18,519 ✭✭✭✭✭
totally nonsense, I have made no less than 50 offers, first just following the suggested offer request and then upping to moon money, rejected 49 times out of 50. The only time I received a counter offer was a coin that sold a short while back at a crazy price, and they wanted 40% over what they just won it at and now it is a buy it now at that price, with no takers. A total waste of time. Lastly I initially just went by the minimum allowed becasue that is what the gals at heritege told me to do, that is what they said should be accptable to the consignor, typically it is 15% over what they bought it at to cover selling commissions, but that price can be changed by the consignor to read whatever min they need.

Comments

  • DennisHDennisH Posts: 14,011 ✭✭✭✭✭
    Agreed. A total and absurd waste of time, plus it makes Heritage look ridiculous by association.
    When in doubt, don't.
  • RYKRYK Posts: 35,800 ✭✭✭✭✭
    I would not be surprised if the buyer is not the current owner in 95+% of the cases.

    Good idea, in principle, but still needs some work on the details, IMO.
  • Classof67Classof67 Posts: 1,502 ✭✭✭
    I usually receive 2 or 3 offers per month on items I have purchased over the years from Heritage (Comics, not coins). I have never taken anyone up on them, they are usually hot items, Amazing Fantasy #15, first Spider-Man, for example, that I have already sold or are worth much more than they offer. I would be surprised if many purchases are made this way.
    GREAT BST transactions with Wondercoin, segoja, moderncoinmart, notwilight, wingsrule, 123cents, fivecents, hunted, alohagary, ibzman350, WTCG, sonofagunk, amigo, coincoins, dcgolfer, chumley, nycounsel, tootawl, guitarwes, kimber45ACP, Zubie, Egger, RYK, 1tommy, EagleEye, NEFPROLLC, jmdm1194, Coinfolio
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  • BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭
    Wow so you waited 49 x 72 = 3528 hours to get rejected over and over again... you must enjoy a good beat down image

    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
  • Your offers were all for "moon money" with no takers???
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  • saintgurusaintguru Posts: 7,727 ✭✭✭
    Geez, Al....talk about a botched title....image

    You know those "mkae an offer" on Heretage....
    image
  • RYKRYK Posts: 35,800 ✭✭✭✭✭


    << <i>Geez, Al....talk about a botched title....image

    You know those "mkae an offer" on Heretage.... >>



    No kidding! He out-Guru'ed Guru. image
  • saintgurusaintguru Posts: 7,727 ✭✭✭
    STFURYK. image
    image
  • RYKRYK Posts: 35,800 ✭✭✭✭✭
  • BearBear Posts: 18,953 ✭✭✭
    In other words, the members of this forum

    are not as stupid as we may look!image
    There once was a place called
    Camelotimage
  • Classof67Classof67 Posts: 1,502 ✭✭✭


    << <i>In other words, the members of this forum

    are not as stupid as we may look!image >>



    Bear, I wouldn't bet the donut money on that!image
    GREAT BST transactions with Wondercoin, segoja, moderncoinmart, notwilight, wingsrule, 123cents, fivecents, hunted, alohagary, ibzman350, WTCG, sonofagunk, amigo, coincoins, dcgolfer, chumley, nycounsel, tootawl, guitarwes, kimber45ACP, Zubie, Egger, RYK, 1tommy, EagleEye, NEFPROLLC, jmdm1194, Coinfolio
  • Classof67Classof67 Posts: 1,502 ✭✭✭


    << <i>

    << <i>I usually receive 2 or 3 offers per month on items I have purchased over the years from Heritage (Comics, not coins). I have never taken anyone up on them, they are usually hot items, Amazing Fantasy #15, first Spider-Man, for example, that I have already sold or are worth much more than they offer. I would be surprised if many purchases are made this way. >>



    Are you saying you have no interest in selling when receiving offers? >>



    Sometimes I have already sold the item, but if the right offer comes along I will, but it would have to be much better than the 20% or so usually offered.
    GREAT BST transactions with Wondercoin, segoja, moderncoinmart, notwilight, wingsrule, 123cents, fivecents, hunted, alohagary, ibzman350, WTCG, sonofagunk, amigo, coincoins, dcgolfer, chumley, nycounsel, tootawl, guitarwes, kimber45ACP, Zubie, Egger, RYK, 1tommy, EagleEye, NEFPROLLC, jmdm1194, Coinfolio
  • TomBTomB Posts: 22,097 ✭✭✭✭✭
    Yes, I have given Heritage a detailed series of emails with the problems associated with this program and to their credit they have responded to my emails and have changed some of the wording used in the program. Overall, however, I believe this program is incredibly poorly thought out and potentially can alienate more clients with its problems than it can satisfy clients with a purchase.
    Thomas Bush Numismatics & Numismatic Photography

    In honor of the memory of Cpl. Michael E. Thompson

    image
  • I have been making offers and nothing, not even a counter offer. I recently saw that a coin I bought this year has a Make an Offer on it. No one from HA ever asked if I wanted that on it.

    At the very least they should only post the make an offer from a seller who is willing to listen to offers and make a counteroffer. Not just to see what people will offer

    I like HA, ( except that when I contacted them this year they told me (with an attitude) I had to have a minimun of $5000 in coins to sell for them to list them, I was asking about one medal I have, later that week I sent over $7500 in coins to Teletrade)

    I think theu have to tweek this new program, right now it just seems to be wasting peoples time.

    It seems pretty simple, HA should email all its past buyers and ask if they still own the coin,and if they are willing to sell it through Make an Offer.
  • swhuckswhuck Posts: 546 ✭✭✭
    For clarification:

    (1) The Make Offer to Owner program was instituted largely because we receive numerous inquiries from would-be purchasers asking us to pass along offers. The program formalizes that process, but still keeps it anonymous.

    (2) Because this is in response to inquiries from would-be buyers, we enabled offers for all eligible items (for US coins, this is basically anything bought in a Heritage Auction for more than $417 by someone who has a valid e-mail address on file; there are a few other criteria as well).

    (3) If you make an offer, it may be (1) accepted; (2) countered; (3) rejected; or (4) ignored. If the offer is ignored, which means that the owner in our records does not respond after 72 hours (which can happen for any number of reasons such as the owner of the item simply being away from the computer for a while), it is automatically rejected. Yes, we do sell items this way. In the future, when the program is expanded to all of our collectible types, I expect it to be exceptionally popular for more one-of-a-kind items such as currency from specific areas, postal covers, autographs, and so on.

    (4) We're quite aware that not all items are owned by the same person who bought them from us. If you receive an offer on something you no longer own, just turn it down.

    (5) You can disable offers on as few or as many of your eligible coins as you like, through MyCollection. If you want to disable offers on all eligible items, go into MyCollection and click on the link that says "Click Here to Disable Offers". If you want to disable offers on only a few items, click on the checkbox to the left of the items you wish to disable, go to the "Select Action" dropdown, choose "Not Taking Offers", and click "Go".

    If you have any specific questions about the program, please contact me directly, at stewarth@ha.com, or by phone at 1-800-872-6467 x1355.
    Sincerely,

    Stewart Huckaby
    mailto:stewarth@HA.com
    ------------------------------------------
    Heritage Auctions
    Heritage Auctions

    2801 W. Airport Freeway

    Dallas, Texas 75261

    Phone: 1-800-US-COINS, x1355
    Heritage Auctions
  • RYKRYK Posts: 35,800 ✭✭✭✭✭
    Thanks for the clarification, Stewart.

    One thing that might help is indicating very clearly to potential buyers that in many cases, the coins are no longer with the original buyer, many owners have disabled the offers, and many owners cannot be reached in this way. That way, folks like Realone will not have very high expectations and will not likely be disappointed. In other words, underpromise and overdeliver, rather than the other way around.
  • LakesammmanLakesammman Posts: 17,464 ✭✭✭✭✭
    You know those "mkae an offer" on Heretage....


    Laura's alternate ID?? image

    image
    "My friends who see my collection sometimes ask what something costs. I tell them and they are in awe at my stupidity." (Baccaruda, 12/03).I find it hard to believe that he (Trump) rushed to some hotel to meet girls of loose morals, although ours are undoubtedly the best in the world. (Putin 1/17) Gone but not forgotten. IGWT, Speedy, Bear, BigE, HokieFore, John Burns, Russ, TahoeDale, Dahlonega, Astrorat, Stewart Blay, Oldhoopster, Broadstruck, Ricko, Big Moose, Cardinal.
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  • BochimanBochiman Posts: 25,556 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>

    << <i>I usually receive 2 or 3 offers per month on items I have purchased over the years from Heritage (Comics, not coins). I have never taken anyone up on them, they are usually hot items, Amazing Fantasy #15, first Spider-Man, for example, that I have already sold or are worth much more than they offer. I would be surprised if many purchases are made this way. >>



    Are you saying you have no interest in selling when receiving offers? >>



    Sometimes I have already sold the item, but if the right offer comes along I will, but it would have to be much better than the 20% or so usually offered. >>



    This is what I am talking about, you are in charge of the min price, if you want more than 20% then fill in the min price that is acceptable to you (that is only right after all it is your property), otherwise this is aq total effort in futility. >>




    Why would a collector be so foolish as to put in a min price? It's one thing if someone wants to sell, and be a business, but if one is a collector and the coin is for the collection, why put a price on it?
    Smarter to leave it open and maybe someone will offer you that extra 30%+ instead of 20%. So, if you put in that min price, you are leaving money on the table.

    Case in point....I have a ddo lincoln. I have no desire to sell it (though, I know I could get more than I paid for it from 2 years ago). If I thought about it, there may be a price that I would put on it (replacement value/time+some extra $) but, I wouldn't think of doing that. Instead, I will keep it. If someone saw it and offered me 2x what I paid (unlikely), then maybe I would (or maybe it would be less or maybe more). If I put a price on it, it would be stupid high and some fool would start a thread whining about the unrealistic price, or it would be too low and I would feel stupid for leaving money on the table.

    The above goes out the window at the point someone WANTS to actively sell that coin(s).

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

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  • badgerbadger Posts: 1,217 ✭✭✭
    As a Heritage Legacy member, I am embarrassed by the 'Make an Offer' program. I took the time to talk to a representative at Heritage to express dismay and offered the following suggestions for improvement:

    - Only list coins that are on the market. I wasted a lot of time making offers on coins that the owner then basically said were not for sale.

    - The listed amount needs to be at a level that will buy the coin. The make an offer could then be below the List for consideration.

    - Don't list any of my coins in the program without prior approval.

    - Make sure the owner still has the coins before offering the sale.

    Heritage is first class in many ways, but the Make an Offer program does not meet the expected standard of service.

    Dave
    Collector of Modern Silver Proofs 1950-1964 -- PCGS Registry as Elite Cameo

    Link to 1950 - 1964 Proof Registry Set
    1938 - 1964 Proof Jeffersons w/ Varieties
  • BochimanBochiman Posts: 25,556 ✭✭✭✭✭


    << <i>

    << <i>

    << <i>

    << <i>

    << <i>

    << <i>I usually receive 2 or 3 offers per month on items I have purchased over the years from Heritage (Comics, not coins). I have never taken anyone up on them, they are usually hot items, Amazing Fantasy #15, first Spider-Man, for example, that I have already sold or are worth much more than they offer. I would be surprised if many purchases are made this way. >>



    Are you saying you have no interest in selling when receiving offers? >>



    Sometimes I have already sold the item, but if the right offer comes along I will, but it would have to be much better than the 20% or so usually offered. >>



    This is what I am talking about, you are in charge of the min price, if you want more than 20% then fill in the min price that is acceptable to you (that is only right after all it is your property), otherwise this is aq total effort in futility. >>




    Why would a collector be so foolish as to put in a min price? It's one thing if someone wants to sell, and be a business, but if one is a collector and the coin is for the collection, why put a price on it?
    Smarter to leave it open and maybe someone will offer you that extra 30%+ instead of 20%. So, if you put in that min price, you are leaving money on the table.

    Case in point....I have a ddo lincoln. I have no desire to sell it (though, I know I could get more than I paid for it from 2 years ago). If I thought about it, there may be a price that I would put on it (replacement value/time+some extra $) but, I wouldn't think of doing that. Instead, I will keep it. If someone saw it and offered me 2x what I paid (unlikely), then maybe I would (or maybe it would be less or maybe more). If I put a price on it, it would be stupid high and some fool would start a thread whining about the unrealistic price, or it would be too low and I would feel stupid for leaving money on the table.

    The above goes out the window at the point someone WANTS to actively sell that coin(s). >>




    Holy chit I can't believe Bochiman wants all sellers not to post their prices or in this case their minimums, great ideaimage >>




    How about you READ and COMPREHEND? It really isn't that difficult.
    I said "collectors" shouldn't post prices. Note, at the end of my quote where you jump to conclusions, that I said if someone WANTS to actively sell the coin(s) then what I said above didn't apply? That would make them a SELLER rather than just someone who bought a coin and is open to entertaining offers.

    Sorry that reading comprehension is trumped by your having to try to be funny or just not being able to read something before you speak.

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • I'm just so surprised that no one was interested in any offers, even "moon money". Does that mean that everyone who has bought a coin from HA is just wildly hysterically happy with their buy and won't sell? There's almost nothing in my collection that I wouldn't at least entertain an offer for.
  • BarndogBarndog Posts: 20,516 ✭✭✭✭✭
    I just got an offer for one of my coins, wonder who it was from? image

    I would have netted about $2700 on this coin in my PCGS Registry. I rejected the offer.


    image
  • orevilleoreville Posts: 12,160 ✭✭✭✭✭
    The Heritage make an offer includes some that are on lots that I had bought and never told Heritage that I wanted offers. I was surprised to see the make an offer on some of those lots. I got worried and thought my brain wasn't working anymore and had amnesia that somehow those were not the lots I won on and paid for just a year earlier. Fortunately, my brain is still intact.

    So if I were to get an unexpected offer on something I have no intention of selling, I would expect at least double what I paid for it just for the annoyance factor alone.


    A Collectors Universe poster since 1997!
  • CoinRaritiesOnlineCoinRaritiesOnline Posts: 3,681 ✭✭✭✭


    << <i>As a Heritage Legacy member, I am embarrassed by the 'Make an Offer' program. I took the time to talk to a representative at Heritage to express dismay and offered the following suggestions for improvement:

    - Only list coins that are on the market. I wasted a lot of time making offers on coins that the owner then basically said were not for sale.

    - The listed amount needs to be at a level that will buy the coin. The make an offer could then be below the List for consideration.

    - Don't list any of my coins in the program without prior approval.

    - Make sure the owner still has the coins before offering the sale.

    Heritage is first class in many ways, but the Make an Offer program does not meet the expected standard of service.

    Dave >>



    We have had much (unsolicited) feedback from a number of our customers on this Heritage program.

    Now the people who run the show at Heritage are very smart, but I think they underestimate the loss of goodwill they have generated from they way they currently run this potentially lucrative program. A brilliant business idea is being mishandled, IMHO.
  • mgoodm3mgoodm3 Posts: 17,497 ✭✭✭
    I haven't bought a coin at Heritage in almost 3 years, but apparently I have 4 that are "available for offer"
    coinimaging.com/my photography articles Check out the new macro lens testing section
  • coinguy1coinguy1 Posts: 13,484 ✭✭✭


    << <i>... A brilliant business idea is being mishandled, IMHO. >>

    Well said Dave. And, while the former is not unexpected, the latter is out of character for Heritage.
  • mgoodm3mgoodm3 Posts: 17,497 ✭✭✭
    Hey Al, if you offer me moon money for mine, I'll take the offer...
    coinimaging.com/my photography articles Check out the new macro lens testing section
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  • ColonialCoinUnionColonialCoinUnion Posts: 10,087 ✭✭✭


    << <i>For clarification:

    (1) The Make Offer to Owner program was instituted largely because we receive numerous inquiries from would-be purchasers asking us to pass along offers. The program formalizes that process, but still keeps it anonymous. >>



    It sounds like a great idea.



    << <i>(2) Because this is in response to inquiries from would-be buyers, we enabled offers for all eligible items (for US coins, this is basically anything bought in a Heritage Auction for more than $417 by someone who has a valid e-mail address on file; there are a few other criteria as well). >>



    Rather than enabling offers on all eligible coins, I think it would make more sense if the current owner of a coin could activate it if he or she wanted to consider offers. In that way, if the current owner does not activate the coin, then it would not appear in the Make an Offer program.



    << <i>(4) We're quite aware that not all items are owned by the same person who bought them from us. If you receive an offer on something you no longer own, just turn it down. >>



    It would be best if the current owner of any coin in the HA archive (even if they were not the original purchaser from Heritage) could activate it if they choose. I suppose this would require that they prove they own it, but that seems like a reasonable requirement for any owner wishing to receive offers.



    << <i>(5) You can disable offers on as few or as many of your eligible coins as you like, through MyCollection. If you want to disable offers on all eligible items, go into MyCollection and click on the link that says "Click Here to Disable Offers". If you want to disable offers on only a few items, click on the checkbox to the left of the items you wish to disable, go to the "Select Action" dropdown, choose "Not Taking Offers", and click "Go". >>



    As I noted above, it would make more sense to me if the default setting for any coin in the HA archive was 'inactive', and that only coins which the current owner chooses to activate would appear in the Make an Offer program.
  • RYKRYK Posts: 35,800 ✭✭✭✭✭
    I agree with the 1-2 punch from CRO.
  • DrPeteDrPete Posts: 1,497 ✭✭✭
    CRO

    How dare you use logic in discussion in this forum!
    Dr. Pete
  • ColonialCoinUnionColonialCoinUnion Posts: 10,087 ✭✭✭
    It seems like a relatively easy fix, though it might also require some modifications of the My Collection section whereby you could include coins in the HA archive that you own and want to receive offers for, but didn't buy directly from Heritage.
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  • IGWTIGWT Posts: 4,975
    I thought that the make-an-offer feature was only for lots that were either unsold or bought by the house. image
  • RYKRYK Posts: 35,800 ✭✭✭✭✭


    << <i>JA woth CRO lays it out perfectly, weird that all of Heretage couldn't.

    So now to the next step, Heretage says all deals to consumate the transaction are binding, yet Heretage doesn't have possession of the coin , in factt they aren't even sure the owner of the saod coin is still in fact the current owner. Either way i would like to know how Heretage enforces a transaction to be consumated, how do they guarantee that the transaction is binding on both sides? I personally believe Heretage is barking up the wrong tree with this, and their sights are solely on another commission check wihtout taking into account that once again possession is 99% of the law and they are just baiting potential buyers with an impossible promise they can't really keep. >>



    Realone, are you auditioning for a guest "Hot Topics" blog at Legend? image
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  • badgerbadger Posts: 1,217 ✭✭✭
    The new Make an Offer feature that is topic of this thread is found on the Auction Archives tab. The original Make an Offer feature on post-auction coins is well-designed and is a valued feature.

    Dave
    Collector of Modern Silver Proofs 1950-1964 -- PCGS Registry as Elite Cameo

    Link to 1950 - 1964 Proof Registry Set
    1938 - 1964 Proof Jeffersons w/ Varieties
  • swhuckswhuck Posts: 546 ✭✭✭
    I'd like to thank everyone for all the feedback. We are already working on several modifications suggested in this thread, and would appreciate any other ideas. My direct e-mail is stewarth@ha.com.
    Sincerely,

    Stewart Huckaby
    mailto:stewarth@HA.com
    ------------------------------------------
    Heritage Auctions
    Heritage Auctions

    2801 W. Airport Freeway

    Dallas, Texas 75261

    Phone: 1-800-US-COINS, x1355
    Heritage Auctions

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