I had a similar issue a couple a couple of years ago. I sold a 1oz Platinum Eagle ($1200?) and the buyer paid right away. The buyer's account was well established and offered no cause for alarm. I shipped right away to the confirmed address and the tracking info showed delivered (sent Priority). Four days after the auction closed, and one after the buyer received it, I got an URGENT message from PayPal telling me not to ship. The story from PP was that fraud was involved at the buyers end. An employee was using the bosses account and purchased gold and silver. And of course PP immediately docked my account $1200.
I raised H**L with PP and they finally agreed to give $600 of it back. I wanted all of it, but $600 was better than nothing.
But it gets better.....
I was able to contact the boss who had the eBay account and he was quite helpful. I got the thief's address, his mom's address, girlfriend's address, and phone numbers for all of them. I put such a fear of G*d in him that someway he got some money and wired me the $1200. So I actually came out ahead $600 on the deal. Which just about makes up for a CC Morgan that PP let some guy steal from me.
The lesson here is to sweep the $$ from your PP account into your linked checking account every day, then sweep the cash in that checking account into another. Next lesson learned is to use a Mastercard Debit Card as your linked credit card (oh, and only have about $5 in it). Final lesson learned is to notify your bank in writing that PP is NOT authorized to debit your account.
I used to be somebody, now I'm just a coin collector. Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
Yanking the money out of your paypal account will not solve an issue for long. Paypal will come after you pretty hard. I know first hand. When you sign up with them the contract is in their favor, not yours.
Mark NGC registry V-Nickel proof #6!!!! working on proof shield nickels # 8 with a bullet!!!!
<< <i>I had a similar issue a couple a couple of years ago. I sold a 1oz Platinum Eagle ($1200?) and the buyer paid right away. The buyer's account was well established and offered no cause for alarm. I shipped right away to the confirmed address and the tracking info showed delivered (sent Priority). Four days after the auction closed, and one after the buyer received it, I got an URGENT message from PayPal telling me not to ship. The story from PP was that fraud was involved at the buyers end. An employee was using the bosses account and purchased gold and silver. And of course PP immediately docked my account $1200.
I raised H**L with PP and they finally agreed to give $600 of it back. I wanted all of it, but $600 was better than nothing.
But it gets better.....
I was able to contact the boss who had the eBay account and he was quite helpful. I got the thief's address, his mom's address, girlfriend's address, and phone numbers for all of them. I put such a fear of G*d in him that someway he got some money and wired me the $1200. So I actually came out ahead $600 on the deal. Which just about makes up for a CC Morgan that PP let some guy steal from me.
The lesson here is to sweep the $$ from your PP account into your linked checking account every day, then sweep the cash in that checking account into another. Next lesson learned is to use a Mastercard Debit Card as your linked credit card (oh, and only have about $5 in it). Final lesson learned is to notify your bank in writing that PP is NOT authorized to debit your account. >>
Sounds like you won't have a paypal account for long when this comes to a head. --Jerry
<< <i>Maybe it's not to late to cancel your delivery cancellation with the post office. >>
No. Let one action take place before starting another. The mail service is confusing enough. The last thing anyone wants is another trip to the PO to confirm their ID and actions. "Ah sir, are you the one who canceled the delivery of a package only to reverse that action hours later?" Greg might get the crap slapped out of him if he's not careful (if he keeps changing his mind).
Leo
The more qualities observed in a coin, the more desirable that coin becomes!
<< <i>Buyer just called me @ home. I feel much better. Apparently he was as suprised as I that EBAY thought his account had been compromised. He had a large order he was trying to fill, so he was buying more stuff than normal. He suspects this raised some flag @ EBAY but apparently nobody called him or tried to confirm whether his bids were for real. Instead, in the middle of the night they just started cancelling his bids, even going back to stuff (like mine) that had already ended. It's not a money thing, he has over 300 items listed on EBAY the value of which dwarfs my transaction, and his Paypal payment went through fine. I advised him that since I didn't know what was going on at his end I had went to PO already and put in a request to stop delivery on the coin. He was very understanding said he would have done the same thing. >>
IMO, ebay sucks the big one as a company. They got some burr up their butt about Legend a while back, asked for all kinds of personal and business info and Laura told them to go F-off. In the meantime, there's thousands of counterfeits being sold on their website.
This is eBay's mystical automatic fraud screening algorithm at work. There was not even any human involved in the process until Greg called. All those ended auctions, eMails and notices are automated.
<< <i>Buyer just called me @ home. I feel much better. Apparently he was as suprised as I that EBAY thought his account had been compromised. He had a large order he was trying to fill, so he was buying more stuff than normal. He suspects this raised some flag @ EBAY but apparently nobody called him or tried to confirm whether his bids were for real. Instead, in the middle of the night they just started cancelling his bids, even going back to stuff (like mine) that had already ended. It's not a money thing, he has over 300 items listed on EBAY the value of which dwarfs my transaction, and his Paypal payment went through fine. I advised him that since I didn't know what was going on at his end I had went to PO already and put in a request to stop delivery on the coin. He was very understanding said he would have done the same thing. >>
IMO, ebay sucks the big one as a company. They got some burr up their butt about Legend a while back, asked for all kinds of personal and business info and Laura told them to go F-off. In the meantime, there's thousands of counterfeits being sold on their website. >>
Not being as established as Laura, I couldn't tell them to F off and had to at one time give them copies of $100k in receipts to prove I had the coins. They don't allow employees to think. It is all rule driven. Even worse, as Russ posted above, automated. They'll figure out months later that their automated system cost them thousands of dollars in fees. --Jerry
I'm glad it's working out for the OP. Last week I had to cancel a BIN from a Boca Raton buyer. The BIN e-mail gave me his address. I almost emailed back an invoice but then I realized he had zero feedback and created his ID that day - obviously just for me. I emailed him that no way would I honor the BIN and blocked future bids from his account and any linked to it.
I then talked to eBay on the phone. eBay did not object; they were very understanding and sympathetic - but they did say I could not block bids from folks with zero or low feedback, nor put notice in my ads that this was my policy.
Later that day I got an email saying that my would-be buyer was no longer a registered user.
Salute the automobile: The greatest anti-pollution device in human history! (Just think of city streets clogged with a hundred thousand horses each generating 15 lbs of manure every day...)
<< <i>I'm glad it's working out for the OP. Last week I had to cancel a BIN from a Boca Raton buyer. The BIN e-mail gave me his address. I almost emailed back an invoice but then I realized he had zero feedback and created his ID that day - obviously just for me. I emailed him that no way would I honor the BIN and blocked future bids from his account and any linked to it.
I then talked to eBay on the phone. eBay did not object; they were very understanding and sympathetic - but they did say I could not block bids from folks with zero or low feedback, nor put notice in my ads that this was my policy.
Later that day I got an email saying that my would-be buyer was no longer a registered user. >>
A long time coin collector in his 60's finally saw a coin that he thought warranted going to the trouble of creating an account. With help from his son in Nebraska, he finally worked through what seemed like endless hurdles, was successful in getting his new ID, and bought the prized coin. He was eager to pay and wait patiently by the mailbox daily to see if his trophy was even close to as nice as it looked int the photo. No matter what, he was sure he would love it. Then he got a message that the buyer wasn't honoring his BIN because he was "New". He thought is was funny that at his age someone called him "New". So he called ebay and after endless recorded messages and 30 minutes he was able to speak to someone. He was told by an apathetic 22 year old that there was nothing he could do. In frustration, he closed his newly created account. Today his only regret is that he didn't leave negative feedback for the seller before leaving. --Jerry
<< <i>A long time coin collector in his 60's finally saw a coin that he thought warranted going to the trouble of creating an account. With help from his son in Nebraska, he finally worked through what seemed like endless hurdles, was successful in getting his new ID, and bought the prized coin. He was eager to pay and wait patiently by the mailbox daily to see if his trophy was even close to as nice as it looked int the photo. No matter what, he was sure he would love it. Then he got a message that the buyer wasn't honoring his BIN because he was "New". He thought is was funny that at his age someone called him "New". So he called ebay and after endless recorded messages and 30 minutes he was able to speak to someone. He was told by an apathetic 22 year old that there was nothing he could do. In frustration, he closed his newly created account. Today his only regret is that he didn't leave negative feedback for the seller before leaving. --Jerry >>
I think a lot of people today have forgotten that they had zero feedback once upon a time.
This is eBay's mystical automatic fraud screening algorithm at work. There was not even any human involved in the process until Greg called. All those ended auctions, eMails and notices are automated.
That appears to be 100% correct, and perhaps help explain why my message from EBAY was generated and sent @ 2:30 in the morning. But even when I spoke with EBAY, they would not explain whether the auction was zapped due to their fraud software system or whether the buyer had reported a hacked account. It was only when Gary called that I was able to piece together that the whole friggin nightmare was computer driven as Russ has noted. Unlike a credit card company who will call you when they see suspicous activity or use, EBAY wasn't calling the buyer or the sellers even AFTER they zapped all his bids. He was having to try to chase them down. I don't know how well he did trying to salvage any of the other deals they cancelled on him.
I guess I've lived a charmed life in that I had never heard of cancelling a listing days after it ended, though from reading the posts here, it has happened to others before. I just don't know what else a seller can do to protect themselves from post closing cancellations. You would get butchered on feedback if you delayed shipping for several days even after Paypal said to go ahead and ship. I just hope it is another 3,000 deals before I have to deal with anything as wacky as that.
It is indeed possible that I may have canceled a perfectly good sale. But I am a collector, not a dealer. If I have a loss due to fraud I can't write it off as overhead or take a tax deduction.
Salute the automobile: The greatest anti-pollution device in human history! (Just think of city streets clogged with a hundred thousand horses each generating 15 lbs of manure every day...)
<< <i>It is indeed possible that I may have canceled a perfectly good sale. But I am a collector, not a dealer. If I have a loss due to fraud I can't write it off as overhead or take a tax deduction. >>
The tax rules are no different for collectors than for dealers...
<< <i>It is indeed possible that I may have canceled a perfectly good sale. But I am a collector, not a dealer. If I have a loss due to fraud I can't write it off as overhead or take a tax deduction. >>
The tax rules are no different for collectors than for dealers... >>
And yes, collectors are required to pay taxes on profits (over $400 annually). IRS actually instructs you to do it on Schedule C, same as most small businesses.
Read the entire thing before posting.....I'm glad that such a situation seems to be being worked out in a positive manner and sorry that ebay gave you a fright.
<< <i>Moving on to taxes .... Where's Longacre ? >>
I think he said he was in China this coming week.
I used to be somebody, now I'm just a coin collector. Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
There must be alot of rich people on this forum thinking it was premature to cancel delivery of this coin . The coin should always be in the process of moving through the postal system . This makes every wasted minute crucial . If there was something wrong , I know that I COULD NOT AFFORD to lose $2800. The buyer could wait another 2-3 days for his coin . The right thing was done if your a common folk like me .
I quit selling coins over 1k on ebay, i try to sell only coins in the 250 to 500 range. I gennerally make more on coins under 600 than on the higher priced ones. If you sell on ebay long enough you will get screwed over by someone sooner or later with no real recouse.
Mark NGC registry V-Nickel proof #6!!!! working on proof shield nickels # 8 with a bullet!!!!
The pain of this 'Transaction from Hell' continues today, a month after my initial post. As the story last ended, I posted that the buyer had called, he wanted the coin, even though EBAY had cancelled my auction a day and a half after it ended and he had already paid via Paypal. I confirmed his Paypal payment and shipped via Registered Insured mail. That, I figured, at long last, was the end of it.
WRONG!!! Today I get home, log into my Paypal account to see what money I have that I can transfer and I am met with an 'account deficiency' notice of aver $2,300! They had reversed the payment from buyer back to him. Cleaned out my existing balance and said I owe them another $2,300. When I described the circumstances, their basic attitude was...we can't help you...you need to contact the buyer about the reversal of transaction if you want to try to get your money back.
So once again, I am out all of the money, out the coin, and pretty pissed off. I called buyer, who is not available today, but whom I expect will check his Paypal account and after confirming what has happened will resend me the money because he is a stand up guy. In fact, I'm sure he has no idea Paypal reversed this money to him until he checks his account.
I am just so peeved @ EBAY/Paypal for this whole thing. First, this could happen with a buyer who is not so honest and may try to take advantage of the 'free return' from Paypal. I have spent hours reacting to their crap and everytime it gets back to them messing up, they accept no accountability and offer no help whatsoever in resolving the issue. They just tell you to go do it yourself. I am amazed that some other 3rd party payment company can't make a run at that business as worthless as their customer service is. Hell, I'd pay 4-5% to have somebody actually accountable and helpful to resolving these kinds of mistakes.
Basically why even as a buyer - I have given up on fleeceBay and payPoo. They have no customer service skills whatsoever and do not care about losing you as a seller.
Tir nam beann, nan gleann, s'nan gaisgeach ~ Saorstat Albanaich a nis!
or did someone on the buying end (CC company or card holder) initiate a reversal?
Neither the buyer or his CC initiated request for reversal. That was the only piece of information that I could get out of Paypal, that they initiated it. But when asked what they could do to help 'undo the reversal'...all of a sudden they can't do anything for me, suggest I contact buyer to resolve problem. As Maggie O'Hooligan said to Danny Noonan when he proposed marriage in Caddyshack...."TANKS FOR NUTTIN"
When you talk to Gary, I'm sure he'll make it right for you again; he sounds like one of the good guys. But when he PayPals it back to you, have him use the "personal" feature so you don't incur fees. You could even cut him a break on the price for doing that, saving you both money.
We recently had the same thing happen to us with a large sale, except eBay wrote to us before it was mailed. They said the buyer had contacted them to report someone had hijacked their account and paid for it with their own PayPal account. We called the buyer, and he was astounded, never having made such a call, and he did indeed bid on and want the coin. He'd not purchased anything for over a year, but wanted this coin for about 1k, and it sent flags to eBay. Why they lied to us about him contacting them was a mystery. I suppose it was some bizarre attempt at "CYA". The coin was mailed, and so far there's not been a reversal, but now I know to keep watching for it.
Have bought and sold on BST, many references available when asked.
Given who your buyer is, I think you can straighten this out.
In my case, the buyer promptly cancelled his userid. Fortunately, I had removed all the proceeds from the paypal account.
As far as I was concerned, the coins were sold - and I told ebay and paypal that if they gave me back the coins, I would replenish the paypal account.
Never got anywhere. Never paid the money back. My paypal account is closed/locked.
As I said earlier, you'll be able to contact your buyer and straighten the whole thing out, IMHO. >>
And they haven't sent you to collections? When I bought my house a couple years back, the guy who lived there previously didn't forward his mail and he received a collections notice for $62.00 owed to PayPal. (Was in a very thin envelope with cellophane window.) I wonder if they report to credit bureaus.
Edited to add: That being said, I hope everything works out for you, Greg. Sellers are really bent over a barrel by eBay and PayPal nowadays.
This is why, as a seller, I tend to be overly cautious when selling very expensive items. I pretty positive you will will as a result of this too. The problem is that once you make the transaction from low volume to high volume sales on eBay, there just isn't sufficient time to do a background check on every buyer. Generally, whenever something costs more than $500, I'll shoot them off a "confirmation of shipping address" e-mail and not ship until I get a reply from a real person. If the address doesn't match the eBay records, they have some 'splainin to do.
Fortunately, I've never had anything like this happen to me. The closest I got was getting paid for a large item, shipping it, then having it returned undeliverable some weeks later, only to find that the buyer had disappeared. Unable to even issue a refund (for lack of contacts) I just gave the item to a friend, hoping to set the kharmic record straight.
I'd ask the buyer to repay with a check. Cut him half of the fees for his trouble (it really doesn't seem like he's doing anything but being helpful here), and you both make out better, and PayPal can't possibly screw it up. Ok, they might find a way...
Apparently and unfortunately you continued (selling) with Ebay/Paypal after they caused you all that grief last month. Now they got you again.
These days, the Ebay/Paypal system has too much control over transaction money and they meddle in things that they do not need to be involved in.
Ebay is not like it used to be.
Too bad folks won't boycott them and stop selling there.
Good luck in getting this mess straightened out.
Advanced collector of BREWERIANA. Early beer advertising (beer cans, tap knobs, foam scrapers, trays, tin signs, lithos, paper, etc)....My first love...U.S. COINS!
<< <i>I'd ask the buyer to repay with a check. Cut him half of the fees for his trouble (it really doesn't seem like he's doing anything but being helpful here), and you both make out better, and PayPal can't possibly screw it up. Ok, they might find a way... >>
This does nothing to address the $2,300 account deficiency which paypal will take out of future sales.
A total, unwarranted cluster-f@$%^ on eBay and PayPal's part.
I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.
<< <i>I'd ask the buyer to repay with a check. Cut him half of the fees for his trouble (it really doesn't seem like he's doing anything but being helpful here), and you both make out better, and PayPal can't possibly screw it up. Ok, they might find a way... >>
This does nothing to address the $2,300 account deficiency which paypal will take out of future sales.
A total, unwarranted cluster-f@$%^ on eBay and PayPal's part. >>
it's automated...
too bad no one saw this one coming 30 days ago.
I did get a phone call from Paypal once. I re-started selling on ebay and had some good 1 month sales and other listings would have probably added 30-50% on top of that if they went through. Paypal calls to ask me if I'm still in control of my account. After some convincing, the woman hung up semi-halfway reassured she talked to the account owner and the auctions and payments were to the account holder. It didn't fully convince(?) the person that when I signed up I wrote that my Paypal account would be for coin sales (and electronics/computers) and that my phone number hadn't changed since signing up(!!!!!!!!!). No lock for me... yet.
Comments
Exact same scenario, contacted buyer and he was just as blind to the issue as I was.
Everything went smooth and I saved $30 + dollars in fees.
Joe
Can't registered packages be returned to the sender?
I apologize to those that may get up in arms for my lack of reading the entire thread.
Steve
I raised H**L with PP and they finally agreed to give $600 of it back. I wanted all of it, but $600 was better than nothing.
But it gets better.....
I was able to contact the boss who had the eBay account and he was quite helpful. I got the thief's address, his mom's address, girlfriend's address, and phone numbers for all of them. I put such a fear of G*d in him that someway he got some money and wired me the $1200. So I actually came out ahead $600 on the deal. Which just about makes up for a CC Morgan that PP let some guy steal from me.
The lesson here is to sweep the $$ from your PP account into your linked checking account every day, then sweep the cash in that checking account into another. Next lesson learned is to use a Mastercard Debit Card as your linked credit card (oh, and only have about $5 in it). Final lesson learned is to notify your bank in writing that PP is NOT authorized to debit your account.
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
Yanking the money out of your paypal account will not solve an issue for long. Paypal will come after you pretty hard. I know first hand. When you sign up with them the contract is in their favor, not yours.
NGC registry V-Nickel proof #6!!!!
working on proof shield nickels # 8 with a bullet!!!!
RIP "BEAR"
<< <i>I had a similar issue a couple a couple of years ago. I sold a 1oz Platinum Eagle ($1200?) and the buyer paid right away. The buyer's account was well established and offered no cause for alarm. I shipped right away to the confirmed address and the tracking info showed delivered (sent Priority). Four days after the auction closed, and one after the buyer received it, I got an URGENT message from PayPal telling me not to ship. The story from PP was that fraud was involved at the buyers end. An employee was using the bosses account and purchased gold and silver. And of course PP immediately docked my account $1200.
I raised H**L with PP and they finally agreed to give $600 of it back. I wanted all of it, but $600 was better than nothing.
But it gets better.....
I was able to contact the boss who had the eBay account and he was quite helpful. I got the thief's address, his mom's address, girlfriend's address, and phone numbers for all of them. I put such a fear of G*d in him that someway he got some money and wired me the $1200. So I actually came out ahead $600 on the deal. Which just about makes up for a CC Morgan that PP let some guy steal from me.
The lesson here is to sweep the $$ from your PP account into your linked checking account every day, then sweep the cash in that checking account into another. Next lesson learned is to use a Mastercard Debit Card as your linked credit card (oh, and only have about $5 in it). Final lesson learned is to notify your bank in writing that PP is NOT authorized to debit your account. >>
Sounds like you won't have a paypal account for long when this comes to a head. --Jerry
<< <i>Maybe it's not to late to cancel your delivery cancellation with the post office. >>
No. Let one action take place before starting another. The mail service is confusing enough. The last thing anyone wants is another trip to the PO to confirm their ID and actions. "Ah sir, are you the one who canceled the delivery of a package only to reverse that action hours later?" Greg might get the crap slapped out of him if he's not careful (if he keeps changing his mind).
Leo
The more qualities observed in a coin, the more desirable that coin becomes!
My Jefferson Nickel Collection
<< <i>Buyer just called me @ home. I feel much better. Apparently he was as suprised as I that EBAY thought his account had been compromised. He had a large order he was trying to fill, so he was buying more stuff than normal. He suspects this raised some flag @ EBAY but apparently nobody called him or tried to confirm whether his bids were for real. Instead, in the middle of the night they just started cancelling his bids, even going back to stuff (like mine) that had already ended. It's not a money thing, he has over 300 items listed on EBAY the value of which dwarfs my transaction, and his Paypal payment went through fine. I advised him that since I didn't know what was going on at his end I had went to PO already and put in a request to stop delivery on the coin. He was very understanding said he would have done the same thing.
>>
IMO, ebay sucks the big one as a company. They got some burr up their butt about Legend a while back, asked for all kinds of personal and business info and Laura told them to go F-off. In the meantime, there's thousands of counterfeits being sold on their website.
Russ, NCNE
<< <i>
<< <i>Buyer just called me @ home. I feel much better. Apparently he was as suprised as I that EBAY thought his account had been compromised. He had a large order he was trying to fill, so he was buying more stuff than normal. He suspects this raised some flag @ EBAY but apparently nobody called him or tried to confirm whether his bids were for real. Instead, in the middle of the night they just started cancelling his bids, even going back to stuff (like mine) that had already ended. It's not a money thing, he has over 300 items listed on EBAY the value of which dwarfs my transaction, and his Paypal payment went through fine. I advised him that since I didn't know what was going on at his end I had went to PO already and put in a request to stop delivery on the coin. He was very understanding said he would have done the same thing.
>>
IMO, ebay sucks the big one as a company. They got some burr up their butt about Legend a while back, asked for all kinds of personal and business info and Laura told them to go F-off. In the meantime, there's thousands of counterfeits being sold on their website. >>
Not being as established as Laura, I couldn't tell them to F off and had to at one time give them copies of $100k in receipts to prove I had the coins. They don't allow employees to think. It is all rule driven. Even worse, as Russ posted above, automated. They'll figure out months later that their automated system cost them thousands of dollars in fees. --Jerry
I then talked to eBay on the phone. eBay did not object; they were very understanding and sympathetic - but they did say I could not block bids from folks with zero or low feedback, nor put notice in my ads that this was my policy.
Later that day I got an email saying that my would-be buyer was no longer a registered user.
(Just think of city streets clogged with a hundred thousand horses each generating 15 lbs of manure every day...)
<< <i>I'm glad it's working out for the OP. Last week I had to cancel a BIN from a Boca Raton buyer. The BIN e-mail gave me his address. I almost emailed back an invoice but then I realized he had zero feedback and created his ID that day - obviously just for me. I emailed him that no way would I honor the BIN and blocked future bids from his account and any linked to it.
I then talked to eBay on the phone. eBay did not object; they were very understanding and sympathetic - but they did say I could not block bids from folks with zero or low feedback, nor put notice in my ads that this was my policy.
Later that day I got an email saying that my would-be buyer was no longer a registered user. >>
A long time coin collector in his 60's finally saw a coin that he thought warranted going to the trouble of creating an account. With help from his son in Nebraska, he finally worked through what seemed like endless hurdles, was successful in getting his new ID, and bought the prized coin. He was eager to pay and wait patiently by the mailbox daily to see if his trophy was even close to as nice as it looked int the photo. No matter what, he was sure he would love it. Then he got a message that the buyer wasn't honoring his BIN because he was "New". He thought is was funny that at his age someone called him "New". So he called ebay and after endless recorded messages and 30 minutes he was able to speak to someone. He was told by an apathetic 22 year old that there was nothing he could do. In frustration, he closed his newly created account. Today his only regret is that he didn't leave negative feedback for the seller before leaving. --Jerry
<< <i>A long time coin collector in his 60's finally saw a coin that he thought warranted going to the trouble of creating an account. With help from his son in Nebraska, he finally worked through what seemed like endless hurdles, was successful in getting his new ID, and bought the prized coin. He was eager to pay and wait patiently by the mailbox daily to see if his trophy was even close to as nice as it looked int the photo. No matter what, he was sure he would love it. Then he got a message that the buyer wasn't honoring his BIN because he was "New". He thought is was funny that at his age someone called him "New". So he called ebay and after endless recorded messages and 30 minutes he was able to speak to someone. He was told by an apathetic 22 year old that there was nothing he could do. In frustration, he closed his newly created account. Today his only regret is that he didn't leave negative feedback for the seller before leaving. --Jerry >>
I think a lot of people today have forgotten that they had zero feedback once upon a time.
That appears to be 100% correct, and perhaps help explain why my message from EBAY was generated and sent @ 2:30 in the morning. But even when I spoke with EBAY, they would not explain whether the auction was zapped due to their fraud software system or whether the buyer had reported a hacked account. It was only when Gary called that I was able to piece together that the whole friggin nightmare was computer driven as Russ has noted. Unlike a credit card company who will call you when they see suspicous activity or use, EBAY wasn't calling the buyer or the sellers even AFTER they zapped all his bids. He was having to try to chase them down. I don't know how well he did trying to salvage any of the other deals they cancelled on him.
I guess I've lived a charmed life in that I had never heard of cancelling a listing days after it ended, though from reading the posts here, it has happened to others before. I just don't know what else a seller can do to protect themselves from post closing cancellations. You would get butchered on feedback if you delayed shipping for several days even after Paypal said to go ahead and ship. I just hope it is another 3,000 deals before I have to deal with anything as wacky as that.
Greg Hansen, Melbourne, FL Click here for any current EBAY auctions Multiple "Circle of Trust" transactions over 14 years on forum
(Just think of city streets clogged with a hundred thousand horses each generating 15 lbs of manure every day...)
<< <i>It is indeed possible that I may have canceled a perfectly good sale. But I am a collector, not a dealer. If I have a loss due to fraud I can't write it off as overhead or take a tax deduction. >>
The tax rules are no different for collectors than for dealers...
<< <i>
<< <i>It is indeed possible that I may have canceled a perfectly good sale. But I am a collector, not a dealer. If I have a loss due to fraud I can't write it off as overhead or take a tax deduction. >>
The tax rules are no different for collectors than for dealers... >>
And yes, collectors are required to pay taxes on profits (over $400 annually). IRS actually instructs you to do it on Schedule C, same as most small businesses.
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Read the entire thing before posting.....I'm glad that such a situation seems to be being worked out in a positive manner and sorry that ebay gave you a fright.
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
<< <i>Moving on to taxes .... Where's Longacre ? >>
I think he said he was in China this coming week.
Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
NGC registry V-Nickel proof #6!!!!
working on proof shield nickels # 8 with a bullet!!!!
RIP "BEAR"
WRONG!!! Today I get home, log into my Paypal account to see what money I have that I can transfer and I am met with an 'account deficiency' notice of aver $2,300! They had reversed the payment from buyer back to him. Cleaned out my existing balance and said I owe them another $2,300. When I described the circumstances, their basic attitude was...we can't help you...you need to contact the buyer about the reversal of transaction if you want to try to get your money back.
So once again, I am out all of the money, out the coin, and pretty pissed off. I called buyer, who is not available today, but whom I expect will check his Paypal account and after confirming what has happened will resend me the money because he is a stand up guy. In fact, I'm sure he has no idea Paypal reversed this money to him until he checks his account.
I am just so peeved @ EBAY/Paypal for this whole thing. First, this could happen with a buyer who is not so honest and may try to take advantage of the 'free return' from Paypal. I have spent hours reacting to their crap and everytime it gets back to them messing up, they accept no accountability and offer no help whatsoever in resolving the issue. They just tell you to go do it yourself. I am amazed that some other 3rd party payment company can't make a run at that business as worthless as their customer service is. Hell, I'd pay 4-5% to have somebody actually accountable and helpful to resolving these kinds of mistakes.
<-------In Full Rant Mode!!!
Greg Hansen, Melbourne, FL Click here for any current EBAY auctions Multiple "Circle of Trust" transactions over 14 years on forum
or did someone on the buying end (CC company or card holder) initiate a reversal?
Neither the buyer or his CC initiated request for reversal. That was the only piece of information that I could get out of Paypal, that they initiated it. But when asked what they could do to help 'undo the reversal'...all of a sudden they can't do anything for me, suggest I contact buyer to resolve problem. As Maggie O'Hooligan said to Danny Noonan when he proposed marriage in Caddyshack...."TANKS FOR NUTTIN"
Greg Hansen, Melbourne, FL Click here for any current EBAY auctions Multiple "Circle of Trust" transactions over 14 years on forum
An identical thing happened to me.
Given who your buyer is, I think you can straighten this out.
In my case, the buyer promptly cancelled his userid. Fortunately, I had removed all the proceeds from the paypal account.
As far as I was concerned, the coins were sold - and I told ebay and paypal that if they gave me back the coins, I would replenish the paypal account.
Never got anywhere. Never paid the money back. My paypal account is closed/locked.
As I said earlier, you'll be able to contact your buyer and straighten the whole thing out, IMHO.
We recently had the same thing happen to us with a large sale, except eBay wrote to us before it was mailed. They said the buyer had contacted them to report someone had hijacked their account and paid for it with their own PayPal account. We called the buyer, and he was astounded, never having made such a call, and he did indeed bid on and want the coin. He'd not purchased anything for over a year, but wanted this coin for about 1k, and it sent flags to eBay. Why they lied to us about him contacting them was a mystery. I suppose it was some bizarre attempt at "CYA". The coin was mailed, and so far there's not been a reversal, but now I know to keep watching for it.
<< <i>Personally, I can relate, greghanson.
An identical thing happened to me.
Given who your buyer is, I think you can straighten this out.
In my case, the buyer promptly cancelled his userid. Fortunately, I had removed all the proceeds from the paypal account.
As far as I was concerned, the coins were sold - and I told ebay and paypal that if they gave me back the coins, I would replenish the paypal account.
Never got anywhere. Never paid the money back. My paypal account is closed/locked.
As I said earlier, you'll be able to contact your buyer and straighten the whole thing out, IMHO. >>
And they haven't sent you to collections? When I bought my house a couple years back, the guy who lived there previously didn't forward his mail and he received a collections notice for $62.00 owed to PayPal. (Was in a very thin envelope with cellophane window.) I wonder if they report to credit bureaus.
Edited to add: That being said, I hope everything works out for you, Greg. Sellers are really bent over a barrel by eBay and PayPal nowadays.
https://www.civitasgalleries.com
New coins listed monthly!
Josh Moran
CIVITAS Galleries, Ltd.
Fortunately, I've never had anything like this happen to me. The closest I got was getting paid for a large item, shipping it, then having it returned undeliverable some weeks later, only to find that the buyer had disappeared. Unable to even issue a refund (for lack of contacts) I just gave the item to a friend, hoping to set the kharmic record straight.
Empty Nest Collection
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These days, the Ebay/Paypal system has too much control over transaction money and they meddle in things that they do not need to be involved in.
Ebay is not like it used to be.
Too bad folks won't boycott them and stop selling there.
Good luck in getting this mess straightened out.
<< <i>I'd ask the buyer to repay with a check. Cut him half of the fees for his trouble (it really doesn't seem like he's doing anything but being helpful here), and you both make out better, and PayPal can't possibly screw it up. Ok, they might find a way... >>
This does nothing to address the $2,300 account deficiency which paypal will take out of future sales.
A total, unwarranted cluster-f@$%^ on eBay and PayPal's part.
The name is LEE!
<< <i>
<< <i>I'd ask the buyer to repay with a check. Cut him half of the fees for his trouble (it really doesn't seem like he's doing anything but being helpful here), and you both make out better, and PayPal can't possibly screw it up. Ok, they might find a way... >>
This does nothing to address the $2,300 account deficiency which paypal will take out of future sales.
A total, unwarranted cluster-f@$%^ on eBay and PayPal's part. >>
it's automated...
too bad no one saw this one coming 30 days ago.
I did get a phone call from Paypal once. I re-started selling on ebay and had some good 1 month sales and other listings would have probably added 30-50% on top of that if they went through. Paypal calls to ask me if I'm still in control of my account. After some convincing, the woman hung up semi-halfway reassured she talked to the account owner and the auctions and payments were to the account holder. It didn't fully convince(?) the person that when I signed up I wrote that my Paypal account would be for coin sales (and electronics/computers) and that my phone number hadn't changed since signing up(!!!!!!!!!). No lock for me... yet.
http://www.paypalsucks.com/ (among at least 1 other)