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My first neutral feedback.

Ebay Feedback

This sucks. Newbie user, didnt even bother to email me that they were upset. I know for certain that there is a 1964-D in that set, and I know they were all UNC's. But, I would have given them a refund or replaced the coins they werent happy with if they had just sent me an email.

We work too hard to see a perfect record tarnished. And it always seems like its for a petty reason that someone gets their record ruined.

Comments

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    notwilightnotwilight Posts: 12,864 ✭✭✭
    Sounds like he doesn't realize he can ask you about a problem. A nice set like that who would think that having a wrong coin it it was anything but an accident. --Jerry
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    PerryHallPerryHall Posts: 47,511 ✭✭✭✭✭
    Blocked.

    Worry is the interest you pay on a debt you may not owe.
    "Paper money eventually returns to its intrinsic value---zero."----Voltaire
    "Everything you say should be true, but not everything true should be said."----Voltaire

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    You're still at 100%, and that's all that most people look at.
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    ConnecticoinConnecticoin Posts: 13,272 ✭✭✭✭✭
    Ask the buyer to retract the feedback once he finds the "D" on the reverse of the 64-D.
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    WinPitcherWinPitcher Posts: 27,726 ✭✭✭
    Stop worrying about noobs and how they leave feedback.

    People that look at such things understand.


    Steve
    Good for you.
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    YaHaYaHa Posts: 4,220
    The Roof, the roof, the roof is fire, I don't need ebay let the mother$$$er's burn....image
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    << <i>You're still at 100%, and that's all that most people look at. >>



    No it's not. Most ebayers know a neutral is a 'nice' negative. No difference between the two, just a buyer who couldn't or wouldn't pull the neg trigger.
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    << <i>Stop worrying about noobs and how they leave feedback.

    People that look at such things understand.


    Steve >>


    This is true, especially in the context of your other positive, detailed feedback.

    Looking at the buyer's other eBay purchases, he seems like someone new to coins -- he bought "unsearched" wheat cents and buffalos, some junk silver, some silver certificates.
    Lovely dimes, the liveliest coin, the one that really jingles. --Truman Capote
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    pennyanniepennyannie Posts: 3,929 ✭✭✭
    I made it to 2000 before my first Neutral, a newbie got me with no contact. I am glad i finnally got one. I went above and beyond to try to keep 100 percent. I caved into scammers and whiners to keep the 100 percent. I no longer do that and i feel better. I do what is right on my end, or i will correct any issue that is my fault. If that is not good enough, neg me.

    I do not block anyone but it is always the newbies that ding you. I seem to attract a lot of new ebayers.

    Mark
    NGC registry V-Nickel proof #6!!!!
    working on proof shield nickels # 8 with a bullet!!!!

    RIP "BEAR"
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    Thats the rub, when they dont even contact you first.

    I suppose it is possible that there is a 2007 in the 1997 slot, but I doubt it. I would have given him the benefit of the doubt though and sent him two more.

    I know that the 64-D was in there though, so it would have really bothered me to send him another one. But, to protect my feedback, I probably would have done it too.

    Ebay just sucks.

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    I received my first neutral last week. I feel ya! Despite being correct about my listing, the buyer felt I wasn't. I offered return shipping AT MY EXPENSE and a full-refund on the bid. He declined the refund and gave me the neutral with a negative comment. Luckily he is in Canada and his star ratings don't count (I think, maybe just on shipping) in the % scoring. Frustrating all the same.
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    MsMorrisineMsMorrisine Posts: 39,419 ✭✭✭✭✭


    << <i>

    << <i>You're still at 100%, and that's all that most people look at. >>



    No it's not. Most ebayers know a neutral is a 'nice' negative. No difference between the two, just a buyer who couldn't or wouldn't pull the neg trigger. >>



    as a member of the neutral club, they aren't always nice negatives. mine was for a transaction that didn't go through by no fault of mine nor the buyer. not a positive, not a negative.

    Current maintainer of Stone's Master List of Favorite Websites // My BST transactions
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    << <i>

    << <i>

    << <i>You're still at 100%, and that's all that most people look at. >>



    No it's not. Most ebayers know a neutral is a 'nice' negative. No difference between the two, just a buyer who couldn't or wouldn't pull the neg trigger. >>



    as a member of the neutral club, they aren't always nice negatives. mine was for a transaction that didn't go through by no fault of mine nor the buyer. not a positive, not a negative. >>



    The way you present it nothing should've been left. What would the buyers story be? Why would he leave anything?
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    myself as a buyer and seller, I look at the transaction (buyer & seller) , I take one quick glance and know that a newbie got you, I look at your feedback and say I will buy off this seller anytime.

    with newbies, I have found it is best to treat them with kid gloves, I always email them right after I ship and explain to them if there is any problem at all to email me first so I can correct the problem. (before they leave feedback).

    What happened to you sucks. As what was said earlier, you can always contact the buyer and see if he will retract the feedback.

    hopefully he didn't ding you to bad on your DSR's. one buyer got me last month and dropped my PS discount down to 15% instead of 20%.
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    << <i>Thats the rub, when they dont even contact you first.

    I suppose it is possible that there is a 2007 in the 1997 slot, but I doubt it. I would have given him the benefit of the doubt though and sent him two more.

    I know that the 64-D was in there though, so it would have really bothered me to send him another one. But, to protect my feedback, I probably would have done it too.

    Ebay just sucks. >>



    Did you know that ebay changed its policy, and that feedback can be changed from neutral to positive? If it bothers you, why not reach out to them, offer to exchange the coins, and ask them to change the ffedback to positive?



    merse

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    << <i>

    << <i>Thats the rub, when they dont even contact you first.

    I suppose it is possible that there is a 2007 in the 1997 slot, but I doubt it. I would have given him the benefit of the doubt though and sent him two more.

    I know that the 64-D was in there though, so it would have really bothered me to send him another one. But, to protect my feedback, I probably would have done it too.

    Ebay just sucks. >>



    Did you know that ebay changed its policy, and that feedback can be changed from neutral to positive? If it bothers you, why not reach out to them, offer to exchange the coins, and ask them to change the ffedback to positive? >>



    I was not aware of that at all. Do you have a link explaining that policy?
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    He just wrote to me:


    "I have not had an issue before and did not realize you can communicate with the seller (I noted this in the feedback). You are correct with the 1964.

    The 76, 77, 81, 82 and 83, do not look like they came from an uncirculated set (there is dirt in between the 3, a gouge in the neck of the 82-P, cut across the chin of the 76-D, worn date on the 76-P. I am very happy with the set as noted. The flaws are minor and few. Not sure how some of these were made other than from the transition into the sets. I normally use surgical gloves.

    The 1997's are 2007's.

    What would you like me to do?"


    I think he was expecting all MS70's. I have about 10,000 1976 Mint Sets so I wouldnt have needed to put a "worn" coin in there. My guess is that he doesnt know how to tell the difference between a weak strike and wear.
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    The ebay process is, unbelievably enough, easy to use. Just search ebay help for 'requesting feedback revision". It is an automated process. Sounds like your buyer would like to work it out. Just offer to replace the coins that they were not pleased with, and send them the automated feedback revision request. Good luck, and let us know how it works out.

    merse

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    pennyanniepennyannie Posts: 3,929 ✭✭✭
    FEC- From looking at what the guy wants from his post i would just close the book on this chapter unless he makes the first move to change the neutral to a pos.

    Anyone that has been in coins for more than a day knows that this hobby has a bunch of fruitloops and dysfunctional collectors. I look at the total number of feedbacks and a neg or 2 in 500 or 3 or 4 in 1000 feedbacks is not a big deal. When Heritage was on ebay they got a lot of negs.
    Mark
    NGC registry V-Nickel proof #6!!!!
    working on proof shield nickels # 8 with a bullet!!!!

    RIP "BEAR"
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    Yeah, I sent the revision request and told the guy that I would swap out any of the ones he isnt happy with. And I blocked him from every buying anythign else from me. At least it wasnt a negative, but I am sure he nuked my DSRs too.
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    rbfrbf Posts: 452 ✭✭
    Did you use a stock photo? In your picture, the 1997 P&D slots definitely have the correct coins in them--not 2007's. On the other hand, it seems silly that the buyer would be making that up, as they're both "el cheapo" dates anyway. Thus from a logical standpoint, I am inclined to believe he is being truthful about that.

    As for the others, it seems he doesn't realize uncirculated coins from Mint sets are not always perfect. The 1981 halves, for instance, are notorious for having that peculiar blast-white appearance to them. And he should know that there weren't any Mint sets produced in 1982 or 83, so naturally those would had to have to come from rolls.
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    notwilightnotwilight Posts: 12,864 ✭✭✭


    << <i>Yeah, I sent the revision request and told the guy that I would swap out any of the ones he isnt happy with. And I blocked him from every buying anythign else from me. At least it wasnt a negative, but I am sure he nuked my DSRs too. >>



    I think DSRs are all that matters now. One low DSR rating out of 200 and your ship is sunk for top rated seller and anything more than 5% fee rebate. If you have an account manager I'd give him a call and ask what ebay's position is on something like this. --Jerry
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    He retracted it and changed it to a positive. I am not sure if that also applies to DSR's
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    << <i>He retracted it and changed it to a positive. >>



    You're welcome.

    merse

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    << <i>

    << <i>He retracted it and changed it to a positive. >>



    You're welcome. >>



    Yes, thank you for telling me about that option! image
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    ArtistArtist Posts: 2,038 ✭✭✭
    Congrats on getting the situation resolved to your satisfaction -

    Overall, however, I agree with Pennyannie in that I don't think 100% + Feedback is the Ebay be all & end all. If I see I a neg attached to the seller of something I am interested in, I immediately look to the issue - it is pretty easy to tell if whoever left it is a nut job by their 'claim' - and very easy to tell the same about the seller by their response. The bottom line is that if I want something, I am going to pull the trigger so long as I can be reasonably assured of a good transaction.


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