Options
Buyer to block, shall you choose to do so.
rgCoinGuy
Posts: 7,478 ✭
paolopapa03
Bought a 1300 dollar gold coin from me. My auctions clearly state both on the front page, and the shipping page, I only ship to Confirmed United States addresses. (Yes I realize I may be leaving money on the table, to me, the good nights sleep is worth it.)
He has four feedback, and his address is in Australia. Pretty sure English is the main language there. I sent him a message, and then a cancellation request (to get my final value fees back). He didn't respond to my message, but did DENY the cancellation request (to stick me with the final value fees.)
Ebay is telling me now that I will get my fees back, but they cannot do anything about whether this guy with 4 feedback leaves me bad feedback or not. I appreciate the heads up on buyers I have taken from here, and am only sharing this in the same context. I only know what I have stated.
Auction Link for those wanting to figure out why this is really my fault. And yes, if there is a way to block buyers out of the United States from bidding, I have not figured that out and would appreciate the advice.
By the way, I am still on hold with ebay as I submit this, if there are any updates, I will provide them.
Bought a 1300 dollar gold coin from me. My auctions clearly state both on the front page, and the shipping page, I only ship to Confirmed United States addresses. (Yes I realize I may be leaving money on the table, to me, the good nights sleep is worth it.)
He has four feedback, and his address is in Australia. Pretty sure English is the main language there. I sent him a message, and then a cancellation request (to get my final value fees back). He didn't respond to my message, but did DENY the cancellation request (to stick me with the final value fees.)
Ebay is telling me now that I will get my fees back, but they cannot do anything about whether this guy with 4 feedback leaves me bad feedback or not. I appreciate the heads up on buyers I have taken from here, and am only sharing this in the same context. I only know what I have stated.
Auction Link for those wanting to figure out why this is really my fault. And yes, if there is a way to block buyers out of the United States from bidding, I have not figured that out and would appreciate the advice.
By the way, I am still on hold with ebay as I submit this, if there are any updates, I will provide them.
Quid pro quo. Yes or no? 0
Comments
For the record, I see that it says it ships to the U.S. in the shipping section, but thats it. I dont see anywhere it clearly states no sales out side of the U.S.
"I SHIP ONLY TO United States ADRESSES."
According to the Ebay rep, AND her supervisor, you must list ALL countries you DON'T ship to somehow in the listing process. That is every country but the US for me. He also recommended (the supervisor) that I watch my bidders and block them if I am suspicious or they are out of the country. Yeah that will work with snipers.
Feedback is not removed because they are under Federal Guidelines not to remove feedback.
Of course, I asked what the federal guidelines that require the don't remove feedback.
Anyone versed in the "Communications Decency Act"?
Bill was really wanting off the phone after I called BS on that one.
We will see what happens. I was only trying to be proactive, I am sure it will all work out (hopefully).
<< <i>I see this in the auction:
"I SHIP ONLY TO United States ADRESSES." >>
Guess I need to work on my spell check.
It is what it is, you had rules, he didnt follow them. If he dings you, just say in your feedback what happened and be nice.
How he handles it from here on out will tell us if he should be blocked.
<< <i>
<< I see this in the auction:
"I SHIP ONLY TO United States ADRESSES." >>
Guess I need to work on my spell check. >>
Yes, in this case it is "too", not "to". Don't feel to bad, a spell checker would not have caught that. A grammar checker would have.
What an amazing set of pure BS you got from eBay. How can they be proud of their jobs, giving stupid advice like that?
<< <i>And yes, if there is a way to block buyers out of the United States from bidding, I have not figured that out and would appreciate the advice. >>
Try this:
My eBay -> Account tab (near top of page) -> My Account-Site Preferences (left menu bar towards bottom) -> Buyer requirements-Show (right side) -> Edit (same place) -> Block buyers who are registered in countries to which I don't ship (checkbox halfway down)
http://www.myus.com/
I've dealt with cross broder canadians that went fine. they had a po box in the usa and lived just across. I left customs up to them and the auctions worked out. I always fear these mail forwarding services since it is just a business like any other business that can hire rouge employees.
<< <i>
Specifying buyer requirements globally
Follow these steps to select buyer requirements for all your listings:
Go to My eBay.
Click the Account tab, and then click the Site Preferences link in the left navigation.
In the Selling Preferences section, scroll to Buyer requirements, and then click the Show link.
Click the Edit link.
On the Buyer Requirements page, select your requirements.
Click the Submit button to save your requirements.
The requirements you select will be applied to your current and future listings and can be disabled at any time.
Exceptions
In some cases your requirements won’t apply to current listings. You’ll need to revise the listing individually to enable your requirements if:
You created the listing with a template that specified different buyer requirements
You revised a listing via Turbo Lister but didn’t sync the item with your settings in My eBay first.
Relisting your item
If you relist your item it will use the buyer requirements you'd specified in the original listing. >>
Select "Are registered in countries to which I don't ship"
I'm surprised they didn't suggest you use this. perhaps eBay should require those employees to have an active eBay account.
<< <i>
<< <i>And yes, if there is a way to block buyers out of the United States from bidding, I have not figured that out and would appreciate the advice. >>
Try this:
My eBay -> Account tab (near top of page) -> My Account-Site Preferences (left menu bar towards bottom) -> Buyer requirements-Show (right side) -> Edit (same place) -> Block buyers who are registered in countries to which I don't ship (checkbox halfway down) >>
Mrpotatoheadd:
I mean this in as much seriousness as I can muster after typing your name, and mean it in no disrespect to you at all:
I was told that I HAVE DONE THAT. But you have to specify what countries you DON"T ship to. Is there some easier way than listing what countries (all countries but the US) you don't ship to on each listing? The supervisor I talked to acted like there wasn't.
Toolhaus.org shows his four feedback, and ONE NEGATIVE left already. That is the reason for my concern, not a very good percentage from a buyers point of view.
I plan on letting this die ( as far as me and the buyer), and hopefully the buyer doesn't think to leave negative feedback on the deal. If he does, I will be on the phone with ebay again ( and will report those results here if I have to call them). It sucks that feedback is this important, but the discounts for good feedback for us small time sellers can not be discounted.
show me any auction that has this list.
in "shipping and handling" there is a list box... that list box only show USA. there is your "ships to" list, as provided by eBay. It does not require a degree in logic to conclude to which countries you do not ship.
do a "contact info" request and see what shows up for the country.
<< <i>I was told that I HAVE DONE THAT. But you have to specify what countries you DON"T ship to. Is there some easier way than listing what countries (all countries but the US) you don't ship to on each listing? The supervisor I talked to acted like there wasn't. >>
First thing- just because the eBay person you talked to told you something doesn't make it so- lots of them don't really know how the site works. Trust me on this. Next- if I had to guess (that's all I've got to work with), I'd think that by...
A) checking the "Block buyers who are registered in countries to which I don't ship" box in My eBay and
buyers outside the US should be excluded from bidding. But then again, who knows how eBay really has the site set to work? I don't.
<< <i>I was told that I HAVE DONE THAT. But you have to specify what countries you DON"T ship to. >>
You encountered a typical dimwit CSR, and headd is absolutely correct - as he invariably always is.
Russ, NCNE
<< <i>
<< <i>I was told that I HAVE DONE THAT. But you have to specify what countries you DON"T ship to. Is there some easier way than listing what countries (all countries but the US) you don't ship to on each listing? The supervisor I talked to acted like there wasn't. >>
First thing- just because the eBay person you talked to told you something doesn't make it so- lots of them don't really know how the site works. Trust me on this. Next- if I had to guess (that's all I've got to work with), I'd think that by...
A) checking the "Block buyers who are registered in countries to which I don't ship" box in My eBay and
buyers outside the US should be excluded from bidding. But then again, who knows how eBay really has the site set to work? I don't. >>
I do this on all my auctions... Yet I too have experienced a situation whereby someone from China somehow got passed that block (happened at the start of August). In my case the auction end and winner notification popped up in my Inbox, and of course I flipped out when I saw:
Buyer's shipping address:
-- --
-- X-- Bldg -2, Unit --2-2
Daxing, Beijing, ?? 100076 China
Within a few minutes PayPal payment came through and the shipping address was some place in Connecticut. At that point I kind of blew it off because I'm pretty comfortable with PayPal's seller protection. I shipped, got positive feedback, and didn't think about again.
Until now. Now that you've posted this I'm starting to wonder if there is something amiss. If your guys registered eBay address with eBay was Australia - and my guys was China - and both were able to bid regardless of our buyer requirements I think something has to be broken. I regularly get requests from overseas buyers asking me to unblock them so that they can bid so I know it does work most of the time.
For your case, I'd suggest you call back and speak to another rep. Because I agree with MPH and Russ: you got two dimwits back to back. For my part I'll send my rep an email and see what he says about my case and why the guy was able to bid.
lol
bob
<< <i>
<< <i>
<< I see this in the auction:
"I SHIP ONLY TO United States ADRESSES." >>
Guess I need to work on my spell check. >>
Yes, in this case it is "too", not "to". Don't feel to bad, a spell checker would not have caught that. A grammar checker would have.
What an amazing set of pure BS you got from eBay. How can they be proud of their jobs, giving stupid advice like that? >>
Ummm...Adam, I hope you are joking above....else you should go to the same spelling class
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
<< <i>
<< <i>
<< <i>
<< I see this in the auction:
"I SHIP ONLY TO United States ADRESSES." >>
Guess I need to work on my spell check. >>
Yes, in this case it is "too", not "to". Don't feel to bad, a spell checker would not have caught that. A grammar checker would have.
What an amazing set of pure BS you got from eBay. How can they be proud of their jobs, giving stupid advice like that? >>
Ummm...Adam, I hope you are joking above....else you should go to the same spelling class
Are you adressing me?
Take a good look at my avatar and tell me how serious I am.
Yeah, maybe, but you didn't precede your statement with "crikey mate", that's the only way those Aussies will understand you.
<< <i>
<< <i>
<< <i>
<< <i>
<< I see this in the auction:
"I SHIP ONLY TO United States ADRESSES." >>
Guess I need to work on my spell check. >>
Yes, in this case it is "too", not "to". Don't feel to bad, a spell checker would not have caught that. A grammar checker would have.
What an amazing set of pure BS you got from eBay. How can they be proud of their jobs, giving stupid advice like that? >>
Ummm...Adam, I hope you are joking above....else you should go to the same spelling class
Are you adressing me?
Take a good look at my avatar and tell me how serious I am. >>
Ah, I see. You have gone the yaha route......
I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment
From my perspective, it is a bit frustrating to see something on ebay and have the seller state they will not ship overseas. I'm not sure what the problem is. I have shipped coins to buyers in America, and have purchased many coins from the US and UK without ever having a problem. Maybe there are some who just can't be bothered with filling out a customs form at the Post Office. If payment is via PayPal, filling out a form is really the only difference to sending it to another state vs another country. Granted, there are some countries I would never ship to, or buy from, but any English-speaking (i.e. most British Commonwealth countries, etc.) should be fine.
If your worry is his 4 feedback, that's a different story.
When I see a statement about not shipping outside US, I always email the seller first and politely ask if they would be willing to ship to Australia. I've only been refused once. That was from a fairly new seller who was still getting their feet wet and it was just too big of a step for them at that point.
My advice, even if you stick to your original plan, is go easy with him. It is frustrating being a collector here as it seems all the really good stuff is somewhere else. Not much of a selection here down under, unless you collect Australian coins.
That's the view from here.
Jerry, thank you, I will offer him the chance for me to hook you two up to work out a deal, maybe that will help my cause with him too.
Stubby, I have nothing against other countries, but I don't do this enough to know what the rules are where, and I like to ship within 24 hours of payment. Having to fill out customs forms etc. and not knowing what I am doing (or what I should charge), I just do this to make it easy on myself. I really only sell on ebay so I can buy on ebay, its part of the hobby for me. I have shipped overseas in the past, the last time I tried to ship silver bullion to Canada. There was no way to do that within paypal rules according to my (admittedly small town) post office, and the book they gave me to look at.
<< <i>I live in Australia. I moved here 4 years ago with my Australian wife to raise our kids here and be with her family. I lived all over the US for the previous 43 years of my life. There are quite a few Americans that live here, actually.
From my perspective, it is a bit frustrating to see something on ebay and have the seller state they will not ship overseas. I'm not sure what the problem is. I have shipped coins to buyers in America, and have purchased many coins from the US and UK without ever having a problem. Maybe there are some who just can't be bothered with filling out a customs form at the Post Office. If payment is via PayPal, filling out a form is really the only difference to sending it to another state vs another country. Granted, there are some countries I would never ship to, or buy from, but any English-speaking (i.e. most British Commonwealth countries, etc.) should be fine.
If your worry is his 4 feedback, that's a different story.
When I see a statement about not shipping outside US, I always email the seller first and politely ask if they would be willing to ship to Australia. I've only been refused once. That was from a fairly new seller who was still getting their feet wet and it was just too big of a step for them at that point.
My advice, even if you stick to your original plan, is go easy with him. It is frustrating being a collector here as it seems all the really good stuff is somewhere else. Not much of a selection here down under, unless you collect Australian coins.
That's the view from here.
I totally agree.
I'm in Cacanda and it really puzzles me why US sellers won't ship to Canada.
"“Those who sacrifice liberty for security/safety deserve neither.“(Benjamin Franklin)
"I only golf on days that end in 'Y'" (DE59)
<< <i>
<< <i>I live in Australia. I moved here 4 years ago with my Australian wife to raise our kids here and be with her family. I lived all over the US for the previous 43 years of my life. There are quite a few Americans that live here, actually.
From my perspective, it is a bit frustrating to see something on ebay and have the seller state they will not ship overseas. I'm not sure what the problem is. I have shipped coins to buyers in America, and have purchased many coins from the US and UK without ever having a problem. Maybe there are some who just can't be bothered with filling out a customs form at the Post Office. If payment is via PayPal, filling out a form is really the only difference to sending it to another state vs another country. Granted, there are some countries I would never ship to, or buy from, but any English-speaking (i.e. most British Commonwealth countries, etc.) should be fine.
If your worry is his 4 feedback, that's a different story.
When I see a statement about not shipping outside US, I always email the seller first and politely ask if they would be willing to ship to Australia. I've only been refused once. That was from a fairly new seller who was still getting their feet wet and it was just too big of a step for them at that point.
My advice, even if you stick to your original plan, is go easy with him. It is frustrating being a collector here as it seems all the really good stuff is somewhere else. Not much of a selection here down under, unless you collect Australian coins.
That's the view from here.
I totally agree.
I'm in Canada and it really puzzles me why US sellers won't ship to Canada. >>
Unwilling to spend a few extra moments to familarize themselves with the proper method to do it.
ie, lazy.
That's my view.
<< <i>
<< <i>
<< <i>I live in Australia. I moved here 4 years ago with my Australian wife to raise our kids here and be with her family. I lived all over the US for the previous 43 years of my life. There are quite a few Americans that live here, actually.
From my perspective, it is a bit frustrating to see something on ebay and have the seller state they will not ship overseas. I'm not sure what the problem is. I have shipped coins to buyers in America, and have purchased many coins from the US and UK without ever having a problem. Maybe there are some who just can't be bothered with filling out a customs form at the Post Office. If payment is via PayPal, filling out a form is really the only difference to sending it to another state vs another country. Granted, there are some countries I would never ship to, or buy from, but any English-speaking (i.e. most British Commonwealth countries, etc.) should be fine.
If your worry is his 4 feedback, that's a different story.
When I see a statement about not shipping outside US, I always email the seller first and politely ask if they would be willing to ship to Australia. I've only been refused once. That was from a fairly new seller who was still getting their feet wet and it was just too big of a step for them at that point.
My advice, even if you stick to your original plan, is go easy with him. It is frustrating being a collector here as it seems all the really good stuff is somewhere else. Not much of a selection here down under, unless you collect Australian coins.
That's the view from here.
I totally agree.
I'm in Canada and it really puzzles me why US sellers won't ship to Canada. >>
Unwilling to spend a few extra moments to familarize themselves with the proper method to do it.
ie, lazy.
That's my view. >>
for volume sellers (like me) it is a bit of a pain. All my US shipments of low value coins I print out the labels at night and drop them at the PO the next day. Fast and efficient. For High Value coins have to go stand in lline. Less fast but ok for high value sales. For Foreign shipments I have to stand in line. Inefficient for low value sales. Additionally there is the "prohibited items" list to deal with. So I understand those who don't have time or don't want to bother with international shipment. Another possibility is that if I had a shipping clerk working for me doing my shipping (o glorious day) then I probably wouldn't trust them to do more than simple first class shipping because of the dollar risk involved. On the other hand, if the international shipper doesn't mind the high rates, paypal shipping will print you out a label for international priority mail but a small coin goes from $3 to $12 or so for shipping.
Bottom line, I do quite a bit of foreign shipping and it is quite a bit harder than US shipping and I have started charging a nominal handling fee for foreign shipping ($1 to $5 depending on value). --Jerry
<< <i>
<< <i>
<< <i>
<< <i>
<< <i>
<< I see this in the auction:
"I SHIP ONLY TO United States ADRESSES." >>
Guess I need to work on my spell check. >>
Yes, in this case it is "too", not "to". Don't feel to bad, a spell checker would not have caught that. A grammar checker would have.
What an amazing set of pure BS you got from eBay. How can they be proud of their jobs, giving stupid advice like that? >>
Ummm...Adam, I hope you are joking above....else you should go to the same spelling class
Are you adressing me?
Take a good look at my avatar and tell me how serious I am. >>
Ah, I see. You have gone the yaha route......
Hey Bochi, ever heard the term cyber stalker....It's gettin old....
<< <i><<He has four feedback, and his address is in Australia. Pretty sure English is the main language there. >>
Yeah, maybe, but you didn't precede your statement with "crikey mate", that's the only way those Aussies will understand you. >>
Or Aussie, Aussie, Aussie, Oy, Oy, Oy