Non Paying Bidders, has there been an increase?

ozzyfan269 · February 26, 2009 4:31AM

I have 2 bidders who won auctions this last weekend who have still not paid and I have not heard from at all. I have never had any NPBs at all before. Is this a sign of the times?

bigmansam88 · February 26, 2009 4:39AM

Sold an item 8 days ago and still haven't heard from the buyer.

This is the first time it has ever happened to me.

UtahCoin · February 26, 2009 4:44AM

I've had a few take a week lately, but at least they let me know.

Russ · February 26, 2009 4:49AM

I'm still averaging my one deadbeat a month that goes all the way to a strike. There has been an increase in slow payers since the economy tanked, though.

Russ, NCNE

Mar327 · February 26, 2009 5:00AM

Had another 11 days ago, after 5 days said his wife didn't allow him to get it. (yeah yeah, blame it on the wife) Let him off the hook gracefully but he still hasn't responded to eBay so we can get our FVFs back. Figures. It's okay, it sold for $178 when it should've gone over $225 - hence my grace in letting him go!

NH484000 · February 26, 2009 5:10AM

I've seen it increase for sure.

One buyer since 02/05/09, Paypal claim filed 02/21/09, still haven't heard a thing from him/her

Another since 02/12/09. I sent a payment reminder after 7 days and still nothing. I've sold to this buyer before and he's always paid within 7 days.

ozzyfan269 · February 26, 2009 5:14AM

What is the soonest you can file a NPB claim for the FVFs and relist the item?

NH484000 · February 26, 2009 5:17AM

<< What is the soonest you can file a NPB claim for the FVFs and relist the item? >>

I think it is 7 days

Bochiman · February 26, 2009 5:17AM

I bought an item on ebay yesterday and paid about 2 hours later....not a deadbeat I guess

But, I am sure glad that the seller wasn't here 2 minutes after the auction whining about sending me 3 notices in the first 10 minutes with no responses

ozzyfan269 · February 26, 2009 7:44AM

I usually send an invoice after 2 days if I don't see a payment, and then every 1-2 days after that. So yes, I want my money or at least some kind of communication.

Russ · February 26, 2009 7:48AM

<< I usually send an invoice after 2 days if I don't see a payment, and then every 1-2 days after that. >>

I'm surprised you haven't gotten negged.

Russ, NCNE

fc · February 26, 2009 7:51AM

in my last auctions i make it clear i want immediate payment via paypal
within 24 hours or tell me if you wish to send a check. that way if i
do not get the money fast or get an email... i am done with the buyer.

Thankfully I have not had to deal with the issue but I know it could
happen.

ozzyfan269 · February 26, 2009 7:53AM

<< 

<< I usually send an invoice after 2 days if I don't see a payment, and then every 1-2 days after that. >>

I'm surprised you haven't gotten negged.

Russ, NCNE >>

How many days a week do you go to the Post Office junior? I guess with the new One-way-feedback system that fleeBay has now, that it is a requirement to be a weak spined wash rag for fear of being negged.

ArizonaJack · February 26, 2009 7:58AM

One buyer took 3 items from my Ebay store, not pay and I see they are now NARU. First time in a while for me.

Russ · February 26, 2009 8:04AM

<< How many days a week do you go to the Post Office junior? I guess with the new One-way-feedback system that fleeBay has now, that it is a requirement to be a weak spined wash rag for fear of being negged. >>

Here's a clue for you, bunky. It has nothing to do with fear of being negged, and everything to do with common business courtesy. Clearly, fundamental business concepts escape you since you think it's good policy to harrass your customers if they don't bend to your schedule.

Russ, NCNE

DIMEMAN · February 26, 2009 8:05AM

I don't blame you sellers for wanting your money. If you can't buy the coin don't bid. It SHOULD be paid in a day or two or a message stating what is going on and how you are going to pay.

JMHO

JupitarCoins · February 26, 2009 8:08AM

C'mon now Russ and Ozzy lets play nice boys.

Russ · February 26, 2009 8:12AM

<< C'mon now Russ and Ozzy lets play nice boys. >>

I was just trying to help the newb.

Russ, NCNE

JupitarCoins · February 26, 2009 8:14AM

<< 

<< C'mon now Russ and Ozzy lets play nice boys. >>

I was just trying to help the newb.

Russ, NCNE >>

I understand that.

Bochiman · February 26, 2009 8:41AM

Russ, you have to take it all in context.

Someone (you) who sells a lot of different things and works from both Seller/Buyer point of view will go down one path.

Someone who is only into flipping and calls themself something like "modernmintrarities", or something, is obviously only there to fleece....errrrr.....flip moderns bought from the mint and not really needing grading (though they may be plasticized by PCGS or NGC to help them sell). People like this are generally not in it for a business. Not in it for customers. Impatient. Likely to buy 100+ of something from the mint, cherrypick, and return, the rest because their business model is only about the quick sell and they have no customer base nor ability to sell anything other than a TPGS' piece of plastic.

jesbroken · February 26, 2009 8:51AM

Ebay is getting weird. I've had bids with no buys, no bids at all for a group of beautifully toned roosevelt dimes($.99 start), and one auction with only one viewer. For my three years on Ebay its the worst for common goods(not trash, but just ordinary items). Top material still seems to be moving at a fair rate with decent bids. JMO
Jim

devious · February 26, 2009 8:55AM

<< I don't blame you sellers for wanting your money. If you can't buy the coin don't bid. It SHOULD be paid in a day or two or a message stating what is going on and how you are going to pay.

JMHO >>

See, this is where I disagree. As a buyer and seller on ebay [for the last decade]...I've encountered every possible excuse for which I am forgiving. I don't expect everybody who buys something to always have the money. $#!7 happens. I know firsthand that this is true. I am currently earning the funds to pay for a purchase I made 6 days ago. The seller, she's very patient and she's happy that I am in contact with her. That's what matters the most to me from the standpoint of a seller. I will give you seven days to pay and after that, 24 hours to make contact with me to tell me what's going on. If you fail, I file a non paying bidder dispute. I'm not worried about being negged, but I think after 8 days from the time of purchase, it would be nice if you'd contact me to tell me what's going on, or at least answer my one e-mail asking what's up?

I recently ran into a very expensive car bill. I had to toss all my 'spending' money into the vehicle. So a payment of mine is now on hold and the lady is very understanding. I offered to give her what I have available, she just said to hold on. I don't bid unless I plan on buying. And when things come up, I'm quite prompt to inform a seller of such situation [although, this is actually the very first time this has happened in ten years :-)]. So while I may be forgiving to buyers of my items, I do have a time limit, 8 days. 7 days to pay, an additional day to make contact with me and after that, done [done with no contact or informing of what's happening...that is!]

1-2 days is sort of well, not expected. I think having contact within this time period is more so expected to see about their seriousness of the situation.

Had the fellow that hasn't paid me yet just said he wasn't interested in completing the transaction, I'm forgiving and would had filed that with ebay to reclaim my selling fees as well. It's a matter of situation. We cannot expect everybody to be perfect. Really! I've actually made quite a bit of wonderful 'friendships' across this country and all over the world in fact due to eBay with GREAT people who remain in constant touch to this day after 4, 5, even six years since they bought or sold from/to me.

If you're the type to piss and moan and get all grumpy about little things or the fact other people may have payment issues, then don't sell on ebay. You'll either make a lot of friends, a lot of good customers, or a lot of enemies. I've seen the latter with people I know who do not know how to properly conduct themselves as far as e-mail linguistics are concerned. :-)

Anyways, back to trying to make those few extra dollars to pay off the seller I owe [laugh!]

Aaron

grote15 · February 26, 2009 8:58AM

Sending a payment reminder after 2 days and then every 1-2 days after that is excessive, IMO...and with the new feedback policy ebay has you're only inviting the buyer to leave a neg or neut and hurting yourself as a seller with lower bids for future auctions in that case.

Russ · February 26, 2009 9:06AM

<< and with the new feedback policy ebay has you're only inviting the buyer to leave a neg or neut and hurting yourself as a seller with lower bids for future auctions in that case. >>

In the case of the OP, because his feedback number is so low, one neg would get him restricted. Two, and he'd be suspended.

Russ, NCNE

renman95 · February 26, 2009 9:11AM

I've waiting for one.

It's my first time in 10+ years.

It's interesting there's a thread on this...seeing I'm a virgin in this predicament.

How long do you wait?

Must be a sign of the times(?)

Ren

coinman420 · February 26, 2009 9:21AM

i use a "pay within 7 days" in my auctions. i send an invoice a while after item ends. if no contact by day 6 i send a messege thru ebay asking if they still want the item. their response or lack of determines my next move.

WinPitcher · February 26, 2009 9:26AM

Maybe that is why you don't get paid right away?

Invoices should be sent out the day the auction ends.

Then if after 7 days payment or communication has not happened an email asking what's up is ok.

To send invoices everyday after that is just asking for trouble.

Steve

ozzyfan269 · February 26, 2009 9:45AM

<< Russ, you have to take it all in context.

Someone (you) who sells a lot of different things and works from both Seller/Buyer point of view will go down one path.

Someone who is only into flipping and calls themself something like "modernmintrarities", or something, is obviously only there to fleece....errrrr.....flip moderns bought from the mint and not really needing grading (though they may be plasticized by PCGS or NGC to help them sell). People like this are generally not in it for a business. Not in it for customers. Impatient. Likely to buy 100+ of something from the mint, cherrypick, and return, the rest because their business model is only about the quick sell and they have no customer base nor ability to sell anything other than a TPGS' piece of plastic. >>

Looks like someone is looking for a law suit.

ozzyfan269 · February 26, 2009 9:46AM

<< i use a "pay within 7 days" in my auctions. i send an invoice a while after item ends. if no contact by day 6 i send a messege thru ebay asking if they still want the item. their response or lack of determines my next move. >>

Yah that sounds like a good policy. Perhaps I will do the same.

TwoSides2aCoin · February 26, 2009 9:50AM

I think I sold about fifty items in the last year. Everyone paid, so far. Zero problems with people. It's the system that sucks the profit out of the coin and the fun out of the venue, not the people.

EarlyDollars · February 26, 2009 9:53AM

<< 

<< Russ, you have to take it all in context.

Someone (you) who sells a lot of different things and works from both Seller/Buyer point of view will go down one path.

Someone who is only into flipping and calls themself something like "modernmintrarities", or something, is obviously only there to fleece....errrrr.....flip moderns bought from the mint and not really needing grading (though they may be plasticized by PCGS or NGC to help them sell). People like this are generally not in it for a business. Not in it for customers. Impatient. Likely to buy 100+ of something from the mint, cherrypick, and return, the rest because their business model is only about the quick sell and they have no customer base nor ability to sell anything other than a TPGS' piece of plastic. >>

Looks like someone is looking for a law suit. >>

[/]eyes rolling smiley[/] followed by [/]laughing smiley[/]

Bochiman · February 26, 2009 10:11AM

<< 

<< Russ, you have to take it all in context.

Someone (you) who sells a lot of different things and works from both Seller/Buyer point of view will go down one path.

Someone who is only into flipping and calls themself something like "modernmintrarities", or something, is obviously only there to fleece....errrrr.....flip moderns bought from the mint and not really needing grading (though they may be plasticized by PCGS or NGC to help them sell). People like this are generally not in it for a business. Not in it for customers. Impatient. Likely to buy 100+ of something from the mint, cherrypick, and return, the rest because their business model is only about the quick sell and they have no customer base nor ability to sell anything other than a TPGS' piece of plastic. >>

Looks like someone is looking for a law suit. >>

Even funnier, flipper boy. I doubt anything I said is incorrect. You've already admitted to most all of it in other posts and we can certainly see your impatience here.

jdimmick · February 26, 2009 10:26AM

No, but I have had two buyers get remorse and request a refund after the precious metal correction the past two days. They claim it wasnt what they thought it was, clearly a buyers remosre due to market correction, but instead of fighting it, what do you do. I just refund and block there a.

derryb · February 26, 2009 11:42AM

With buy it now you can choose "immediate payment required." With this feature buyer has not locked up the purchase until coin is paid through paypal.

puritan9 · February 26, 2009 12:00PM

I sometimes say that payment is required within three days in the auction. After four or five days if I haven't heard anything, I usually send an e-mail, "This is the last e-mail you are going to receive from me since I do not like to bother people. If I do not hear from you by Friday (whatever), I am going to notify e-Bay. This I have to do to do to receive the commission back that I already paid to e-Bay on the sale". I then notify e-Bay if they do not respond or give me the runaround. I have had two lately and they paid immediately after their notification by e-Bay

1Mike1 · February 26, 2009 4:04PM

Recently sold 15 coins to 9 buyers. All paid in less than 1 week.

YaHa · February 26, 2009 6:36PM

Tora,Tora,Tora..

CaptHenway · February 26, 2009 11:51PM

We had one guy win a gold coin Sunday night with an $1150 bid, and then when gold dropped this week email us and say that he meant to bid $1100. He even contacted paypal to try to get his bid reduced. Paypal was not much help, but the guy eventually paid the $1150.

garsmith · February 26, 2009 11:58PM

The seller has no real recourse against them since feePay won't let you neg a buyer; so smoe buyer feel they have nothing to lose and can do whatever they want. All you can do is report them as NPB's and hope feePay gives them the boot. Oh ya, you can post their info here so the rest of us can block them.

PerryHall · February 27, 2009 12:01AM

<< We had one guy win a gold coin Sunday night with an $1150 bid, and then when gold dropped this week email us and say that he meant to bid $1100. He even contacted paypal to try to get his bid reduced. Paypal was not much help, but the guy eventually paid the $1150. >>

Out this guy. Sounds like someone that other forum members might want to block.

boucharda · February 27, 2009 12:05AM

I've sold well over a hundred coins since September and only one no pay (eventually got NARU'd) (a nice reverse proof PF70 2006 20th ASE which I later resold at a higher price)

I send an invoice 24 hours after the auction ends since 80-90% have paid by then

My auctions state "Payment expected within 5 days"

I send a reminder after 6 days and if I do not get a response within 48 hours I file a no pay with the Bay

If they need more time that's fine and worked out on an individual basis.

ilikebuffaloes · February 27, 2009 2:15AM

In my limited experience on eBay (around 400 auctions) I have had some late payers and non-payers. I don't mind waiting if I get some form of communication from the buyer. I send an invoice around the 24 hour mark if I haven't heard form them and then a reminder in another 3-4 days. If I still haven't heard from them after a week, then I send another reminder. After 10 days, I'll file an NPB. I've had a couple of people get mad about the NPB, but I apologize to them and remind them that I did not hear from them and it is the only way that I can get my fees back. Customer service and communication are the best ways to work together.

notwilight · February 27, 2009 2:34AM

No increase here. I've had guys ask before buying if I could hold things for them until they get paid. I've got one buy making payments per a plan he proposed on a $100 coin. but they all pay. --Jerry

dac076 · February 27, 2009 2:39AM

I rarely have to remind a buyer to pay, and only do so when it's been 7 days. I think it's reasonable sometimes to take a few days to pay. Although when I made a purchase recently and for some reason forgot to pay for 3 or 4 days, I got an email from the seller that said simply "$$$???". Pretty poor customer relations, imo.

cars · February 27, 2009 2:46AM

I get a few per week but I don't sweat it. I don't even bother contacting them. Just file NPB after 7 days and let it play out. Sometimes they pay, others don't. The new eBay rules basically allow buyers to win and item and decide if they want to purchase it later. No ill effects if they don't follow through. I had a buyer purchase one of my items and later emailed to tell me he got it $5 cheaper elsewhere so he wasn't going to pay. I require Immed payment on all buy it now items. That knocks them down a bit.

Non Paying Bidders, has there been an increase?

Comments

Leave a Comment