"So far most of the banter has been directed to eBay transactions. How do folks here feel about deals done on the BS&T board? Do you expect a seller here to to "take care of your interests" or if you refuse insurance accept that you could be SOL if the USPS loses your package? Or do the UCC regs even apply to casual transactions?
/////////////////////////////////////
Because I have long been a PayPal only EBAYer, I make sure all items are insured.
On the BST, for some, there is a fraternal aspect that makes sellers want to "do their best." I ALWAYS use the same "great care" in any venue I sell on.
........
The UCC largely asks buyers and sellers to make their own terms and live with them. When no such terms are specifically agreed to, the UCC can serve as a guide if "unplanned for things happen."
Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
<< <i>I'd let Onecent buy from me. I read his initial post (and subsequent ones) and if you actually read what he wrote, without just letting your blood pressure soar, he is saying that: If the item doesn't make it to him and the seller tries to push and say "well, YOU didn't insure it", then he would file the claim/neg. He said nothing, like some have written, to say that he would immediately file a neg if the item didn't arrive.
If I were selling and got stupid and didn't insure something, and buyer emailed saying it hadn't arrived, I sure wouldn't say "well, YOU didn't purchase insurance now, did you?". Not only is that not a good business move, but it is just rude.
So, those that jump on onecent likely have other problems [
Bochiman. Will all due respect, read this again and tell me this is reasonable! Seems like he states clearly his position "opinion" is "insurance is the responsibility of the seller". Also " I never pay for the "optional insurance". "If for SOME reason not receive the coin" That pretty much says it all to me. sounds like it does'nt mater to him! Just because he says he will immediately file a claim if the seller ALSO claims he did not "opt", don't mean he belives the seller is NOT liable. Insurance for the item or insurance/assurance that he actually receives it, he states is the responsibility of the seller. Again he is refering to Ebay/Paypal sales which their user agreements will contradict. Sounds very UNreasonable to me being a buyer that had the option. BTW I wonder if "when paying" he buys an item he tells the seller, "I'm not opting for insurance but it's your responsibility if I dont receive the item". Just a thought...no.... OPINION.
I am of the opinion that insurance is the responsibility of the seller not the buyer.
I never pay for the "optional insurance". Should I for some reason not receive the coin and the seller claims that I did not "opt" for the additional insurance I would immediately file a claim with paypal and promptly neg the seller.
"I am of the opinion that insurance is the responsibility of the seller not the buyer.
I never pay for the "optional insurance". Should I for some reason not receive the coin and the seller claims that I did not "opt" for the additional insurance I would immediately file a claim with paypal and promptly neg the seller."
Because my TOS accommodate the expectations of such buyers, I don't have a "personal" problem with that attitude.
I do, however, not like the FACT that so many EBAY buyers rely on mama PayPal to "break the contract" they have with sellers.
Sellers who want to collect for insurance need ONLY make it mandatory. If buyers don't want to pay it, they can go somehwhere else and buy their stuff.
.....
Another note on PayPal: Using PayPal on other venues is MUCH safer for sellers than it is on EBAY. There is no "buyer protection" and no "seller protection." Just nice smooth deals that PayPal facilitates and then gets out of the picture. (There is a "complaint process," but it is toothless and does not allow SCAMSTERS to steal from sellers.)
Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
<< <i>Sellers who want to collect for insurance need ONLY make it mandatory. >>
That's almost correct, but not quite. In order to collect on an insurance claim, in addition to buying insurance, you need the buyer to cooperate in filing the claim. If they don't, you don't collect. Of course, PayPal doesn't care if a buyer cheats a seller like that- they'll take the money from the seller give it back to the buyer anyway.
<< <i>Sellers who want to collect for insurance need ONLY make it mandatory. >>
That's almost correct, but not quite. In order to collect on an insurance claim, in addition to buying insurance, you need the buyer to cooperate in filing the claim. If they don't, you don't collect. Of course, PayPal doesn't care if a buyer cheats a seller like that- they'll take the money from the seller give it back to the buyer anyway. >>
///////////////////////////
That's very true.
MANY buyers are total AHs, and don't want to sign the claim-forms.
The postal inspectors can sometimes be of help. Also, PayPal will instruct - upon request of the seller - that the buyer cooperate in the process.
It is especially in PP's interest to get the insurance claim settled, if the small-seller has only a tiny PP-balance.
Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
1. Buyer pays. 2. Seller contracts with company A to deliver item. Whatever cost is associated with delivery is included. 3. Item is lost. 4. Company A reimburses seller. 5. Seller reimburses buyer.
But since we're dealing with the government, a just system is out of the question, so it goes like this.
1. Buyer pays. 2. Seller contracts with USPS to deliver item. 3. USPS asks if seller would like to pay more money to ensure USPS employees do their job correctly. 4. Seller is forced to make a decision he shouldn't have to make but says no. 5. Item is lost. 6. USPS says tough luck, it's your problem we didn't do our job correctly and since we're the government, if you don't like it, lump it. 7. Seller and buyer fight it our over who is now responsible.
Let's apply that philosophy to private busines.
1. Homeowner has a plumbing problem. 2. Plumber quotes price to fix it. 3. Plumber asks if homeowner would like to pay more money to ensure plumber does his job correctly. 4. Homeowner says no. 5. Plumber breaks pipes flooding the house. 6. Plumber tells homeowner he did his best but tough luck. He can jump in the (newly formed) lake since he didn't buy insurance.
USPS should either contract with a private insurance company or self insure. Anything over $20 in value should have to be described and declared. All postage costs associated with this system are included in the cost of delivery.
"USPS should either contract with a private insurance company or self insure. Anything over $20 in value should have to be described and declared. All postage costs associated with this system are included in the cost of delivery. "
<< <i>Maybe there is a market for insurance against Paypud's unfair practices?
Edit to add: Of course the premium on such a policy would necessarily be exorbitant! >>
/////////////////////////////////////
That's for sure.
But, as I said, dealing with PayPal outside of EBAY is really NO problem. It is a TOTALLY different experience; substantially the same as any merchant account.
PP only gets about half of its revenues via EBAY transactions. They are far less hated in the real world than they are on EBAY.
Folks Who Bite Get Bitten. Folks Who Don't Bite Get Eaten.
<< <i>"USPS should either contract with a private insurance company or self insure. Anything over $20 in value should have to be described and declared. All postage costs associated with this system are included in the cost of delivery. "
Also, insurance covers losses due to events that are not caused by the negligence of the carrier. >>
Exactly. They need to start hiring employees that care about their jobs and have a healthy fear of getting fired when they don't. But alas, in a government bureaucracy, that will never happen.
I have purchased and sold several items on the BST and on each one the price was negotiated as a Delivered price. I am not saying everyone does that but as a buyer and seller I like it that way. AL
1. Buyer pays. 2. Seller contracts with company A to deliver item. Whatever cost is associated with delivery is included. 3. Item is lost. 4. Company A reimburses seller. 5. Seller reimburses buyer.
But since we're dealing with the government, a just system is out of the question, so it goes like this.
1. Buyer pays. 2. Seller contracts with USPS to deliver item. 3. USPS asks if seller would like to pay more money to ensure USPS employees do their job correctly. 4. Seller is forced to make a decision he shouldn't have to make but says no. 5. Item is lost. 6. USPS says tough luck, it's your problem we didn't do our job correctly and since we're the government, if you don't like it, lump it. 7. Seller and buyer fight it our over who is now responsible.
Let's apply that philosophy to private busines.
1. Homeowner has a plumbing problem. 2. Plumber quotes price to fix it. 3. Plumber asks if homeowner would like to pay more money to ensure plumber does his job correctly. 4. Homeowner says no. 5. Plumber breaks pipes flooding the house. 6. Plumber tells homeowner he did his best but tough luck. He can jump in the (newly formed) lake since he didn't buy insurance.
USPS should either contract with a private insurance company or self insure. Anything over $20 in value should have to be described and declared. All postage costs associated with this system are included in the cost of delivery. >>
Actually, the USPS is acting responsibly in making insurance optional. It is a fact of life that a VERY small percentage of items will be lost in the mail. USPS can either enforce that EVERYBODY pay more in postage to INSURE everything, or it can leave the decision up to the customers. I don't want the government dictating my decisions any more than necessary. Apparently, a lot of wimpy eBay buyers can't perform cost/benefit analysis and need to be told that they WILL purchase insurance (or implicitly require the seller to do same).
eBay's idiotic stance of giving all preference to BUYERS is reflected in their stock price.
They have such a wonderful monopoly but lack the brains to realize that MERCHANDISE is key to the whole shebang.
Why fight city hall? Just include all the shipping and insurance charges necessary to guarantee that you did everything under the sun to get the stuff to the buyer and forget it.
Sell good stuff, ship promptly, and CHARGE whatever is necessary.
<< <i>Also, PayPal will instruct - upon request of the seller - that the buyer cooperate in the process. >>
My experience has been that although PayPal may instruct a buyer to cooperate, they will not require that a buyer do so. I have had buyers who refused to cooperate in filing a claim (actually, they refused reply to my emails or contact me in any way) and PayPal still took money from me to give back to them.
<< <i> USPS can either enforce that EVERYBODY pay more in postage to INSURE everything, or it can leave the decision up to the customers. >>
That's exactly what needs to happen. It's no different than when stores factor in the cost of theft when pricing merchandise. The stores that have lax theft policies have higher prices and they ether fix the problem or go out of business. If the USPS had to factor in the cost of incompetent employees in their overall prices instead of picking off the customers one at a time, they'd either have start holding their employees accountable for their job performance, or raise their prices to the point of going out of business. In steps UPS, Fed Ex etc. to fill the void.
By the way, you already share the cost of USPS decisions such as rural delivery, media mail, bulk permits, and overnight mail (so they can stay competative with Fed Ex), through inflated first class postage rates. Why should I pay more for mailing a birthday present than I need to, just so joe sixpack can get his playboy delivered cheaper?
Also, under the current system, if I do pay for insurance and they lose my package, I want the cost of the postage refunded (not just the cost of the insured item) since they didn't deliver what I paid them to deliver.
<< <i>And yes, I would neg 'em if they (the seller) claimed that since I did not "opt" for insurance they in turn would not make me whole. Totally justifiable in my book. >>
<< <i>Also, under the current system, if I do pay for insurance and they lose my package, I want the cost of the postage refunded (not just the cost of the insured item) since they didn't deliver what I paid them to deliver. >>
With USPS insurance, the postage charge (excluding the cost of insurance) is refunded if the item is lost.
<< <i>And yes, I would neg 'em if they (the seller) claimed that since I did not "opt" for insurance they in turn would not make me whole. Totally justifiable in my book. >>
You could use some instruction in contract law. >>
You could use some instruction on using eBay and Paypal. Contract law need not apply.
<< <i>Also, under the current system, if I do pay for insurance and they lose my package, I want the cost of the postage refunded (not just the cost of the insured item) since they didn't deliver what I paid them to deliver. >>
With USPS insurance, the postage charge (excluding the cost of insurance) is refunded if the item is lost. >>
I've had maybe 3-4 insurance claims and was never able to get the postage cost refunded. Although, it wouldn't surprise me if it possible, given the lack of post office employee knowledge of their own policies. I once had to summon a supervisor because a clerk wouldn't insure a coin because it was "money" and they don't insure money. The supervisor had to instruct her it was merchandise. Small mistakes like this wouldn't be a problem if you also didn't have to put up with the typical postal employee attitude that goes along with it.
About 3 years ago, I won a decent Buffalo 5c to fill a Dansco hole. It was listed by a forum member. The hammer was $6.45. I dunno, postage mighta been $3.00. Yeah, I wanted to fill that hole... I did not opt for the optional insurance. I did not receive the coin. After about a month, I sent an e-mail saying I guess it's lost for good, and?? Well, his response was "I have been selling coins for years, and you are the first person to complain that a coin did not arrive...." And, yeah again... That was all he said to me. It was not worth any grief to do more. I did not leave FB...Nor did I receive any for paying within 10 seconds of winning it! Should I have paid the extra $1 + for insurance, anyway? Two things... I think he did not send me the coin, period, due to my low win... Or, if he had, he did not feel my good will was worth $10.00.... And so it goes... I apologize for the rant. Been wanting to find the right time to say something, for ages...
About 3 years ago, I won a decent Buffalo 5c to fill a Dansco hole. It was listed by a forum member. The hammer was $6.45. I dunno, postage mighta been $3.00. Yeah, I wanted to fill that hole... I did not opt for the optional insurance. I did not receive the coin. After about a month, I sent an e-mail saying I guess it's lost for good, and?? Well, his response was "I have been selling coins for years, and you are the first person to complain that a coin did not arrive...." And, yeah again... That was all he said to me. It was not worth any grief to do more. I did not leave FB...Nor did I receive any for paying within 10 seconds of winning it! Should I have paid the extra $1 + for insurance, anyway? Two things... I think he did not send me the coin, period, due to my low win... Or, if he had, he did not feel my good will was worth $10.00.... And so it goes... I apologize for the rant. Been wanting to find the right time to say something, for ages... >>
You needed to ask the seller for proof of mailing. If he can't provide it, you have a legitimate complaint. If he does, you do not. Very simple.
Comments
/////////////////////////////////////
Because I have long been a PayPal only EBAYer, I make sure all items are insured.
On the BST, for some, there is a fraternal aspect that makes sellers want to "do
their best." I ALWAYS use the same "great care" in any venue I sell on.
........
The UCC largely asks buyers and sellers to make their own terms and live with
them. When no such terms are specifically agreed to, the UCC can serve as a
guide if "unplanned for things happen."
<< <i>I'd let Onecent buy from me. I read his initial post (and subsequent ones) and if you actually read what he wrote, without just letting your blood pressure soar, he is saying that:
If the item doesn't make it to him and the seller tries to push and say "well, YOU didn't insure it", then he would file the claim/neg.
He said nothing, like some have written, to say that he would immediately file a neg if the item didn't arrive.
If I were selling and got stupid and didn't insure something, and buyer emailed saying it hadn't arrived, I sure wouldn't say "well, YOU didn't purchase insurance now, did you?".
Not only is that not a good business move, but it is just rude.
So, those that jump on onecent likely have other problems
Bochiman. Will all due respect, read this again and tell me this is reasonable! Seems like he states clearly his position "opinion" is "insurance is the responsibility of the seller". Also " I never pay for the "optional insurance". "If for SOME reason not receive the coin" That pretty much says it all to me. sounds like it does'nt mater to him!
Just because he says he will immediately file a claim if the seller ALSO claims he did not "opt", don't mean he belives the seller is NOT liable. Insurance for the item or insurance/assurance that he actually receives it, he states is the responsibility of the seller. Again he is refering to Ebay/Paypal sales which their user agreements will contradict. Sounds very UNreasonable to me being a buyer that had the option. BTW I wonder if "when paying" he buys an item he tells the seller, "I'm not opting for insurance but it's your responsibility if I dont receive the item". Just a thought...no.... OPINION.
I am of the opinion that insurance is the responsibility of the seller not the buyer.
I never pay for the "optional insurance". Should I for some reason not receive the coin
and the seller claims that I did not "opt" for the additional insurance I would immediately
file a claim with paypal and promptly neg the seller.
My rant for the day. Thank you.
I never pay for the "optional insurance". Should I for some reason not receive the coin
and the seller claims that I did not "opt" for the additional insurance I would immediately
file a claim with paypal and promptly neg the seller."
//////////////
////////////////
////////////////////
Because my TOS accommodate the expectations of such buyers, I don't have a "personal"
problem with that attitude.
I do, however, not like the FACT that so many EBAY buyers rely on mama PayPal to "break
the contract" they have with sellers.
Sellers who want to collect for insurance need ONLY make it mandatory. If buyers don't
want to pay it, they can go somehwhere else and buy their stuff.
.....
Another note on PayPal: Using PayPal on other venues is MUCH safer for sellers than
it is on EBAY. There is no "buyer protection" and no "seller protection." Just nice
smooth deals that PayPal facilitates and then gets out of the picture. (There is a
"complaint process," but it is toothless and does not allow SCAMSTERS to steal
from sellers.)
Prior to this Draconian development, optional was a viable alternative to those willing to bear a little risk.
and they're cold.
I don't want nobody to shoot me in the foxhole."
Mary
Best Franklin Website
<< <i>Seller is legally obligated to get the item to you. His responsibility (for non-receipt) doesn't end until it does. Period. >>
RBinTex.. Can you point to any "legal" document or user agreement that backs up your opinion... I mean statement.
and they're cold.
I don't want nobody to shoot me in the foxhole."
Mary
Best Franklin Website
<< <i>Sellers who want to collect for insurance need ONLY make it mandatory. >>
That's almost correct, but not quite. In order to collect on an insurance claim, in addition to buying insurance, you need the buyer to cooperate in filing the claim. If they don't, you don't collect. Of course, PayPal doesn't care if a buyer cheats a seller like that- they'll take the money from the seller give it back to the buyer anyway.
<< <i>
<< <i>Sellers who want to collect for insurance need ONLY make it mandatory. >>
That's almost correct, but not quite. In order to collect on an insurance claim, in addition to buying insurance, you need the buyer to cooperate in filing the claim. If they don't, you don't collect. Of course, PayPal doesn't care if a buyer cheats a seller like that- they'll take the money from the seller give it back to the buyer anyway. >>
///////////////////////////
That's very true.
MANY buyers are total AHs, and don't want to sign the claim-forms.
The postal inspectors can sometimes be of help. Also, PayPal will
instruct - upon request of the seller - that the buyer cooperate in
the process.
It is especially in PP's interest to get the insurance claim settled,
if the small-seller has only a tiny PP-balance.
1. Buyer pays.
2. Seller contracts with company A to deliver item. Whatever cost is associated with delivery is included.
3. Item is lost.
4. Company A reimburses seller.
5. Seller reimburses buyer.
But since we're dealing with the government, a just system is out of the question, so it goes like this.
1. Buyer pays.
2. Seller contracts with USPS to deliver item.
3. USPS asks if seller would like to pay more money to ensure USPS employees do their job correctly.
4. Seller is forced to make a decision he shouldn't have to make but says no.
5. Item is lost.
6. USPS says tough luck, it's your problem we didn't do our job correctly and since we're the government, if you don't like it, lump it.
7. Seller and buyer fight it our over who is now responsible.
Let's apply that philosophy to private busines.
1. Homeowner has a plumbing problem.
2. Plumber quotes price to fix it.
3. Plumber asks if homeowner would like to pay more money to ensure plumber does his job correctly.
4. Homeowner says no.
5. Plumber breaks pipes flooding the house.
6. Plumber tells homeowner he did his best but tough luck. He can jump in the (newly formed) lake since he didn't buy insurance.
USPS should either contract with a private insurance company or self insure. Anything over $20 in value should have to be described and declared. All postage costs associated with this system are included in the cost of delivery.
Edit to add: Of course the premium on such a policy would necessarily be exorbitant!
and they're cold.
I don't want nobody to shoot me in the foxhole."
Mary
Best Franklin Website
////////////////////////////////////////////////////////
The line at the PO could get pretty long while everybody was
declaring the contents of their packages.
....
Also, insurance covers losses due to events that are not caused
by the negligence of the carrier.
FTR, I have never had a USPS claim denied. I have had to "over
prove" my claim, and I have had to wait a bit, but they have
always paid.
<< <i>Maybe there is a market for insurance against Paypud's unfair practices?
Edit to add: Of course the premium on such a policy would necessarily be exorbitant! >>
/////////////////////////////////////
That's for sure.
But, as I said, dealing with PayPal outside of EBAY is really NO problem.
It is a TOTALLY different experience; substantially the same as any
merchant account.
PP only gets about half of its revenues via EBAY transactions. They
are far less hated in the real world than they are on EBAY.
<< <i>"USPS should either contract with a private insurance company or self insure. Anything over $20 in value should have to be described and declared. All postage costs associated with this system are included in the cost of delivery. "
Also, insurance covers losses due to events that are not caused
by the negligence of the carrier. >>
Exactly. They need to start hiring employees that care about their jobs and have a healthy fear of getting fired when they don't. But alas, in a government bureaucracy, that will never happen.
AL
<< <i>Here's what should happen in a just world.
1. Buyer pays.
2. Seller contracts with company A to deliver item. Whatever cost is associated with delivery is included.
3. Item is lost.
4. Company A reimburses seller.
5. Seller reimburses buyer.
But since we're dealing with the government, a just system is out of the question, so it goes like this.
1. Buyer pays.
2. Seller contracts with USPS to deliver item.
3. USPS asks if seller would like to pay more money to ensure USPS employees do their job correctly.
4. Seller is forced to make a decision he shouldn't have to make but says no.
5. Item is lost.
6. USPS says tough luck, it's your problem we didn't do our job correctly and since we're the government, if you don't like it, lump it.
7. Seller and buyer fight it our over who is now responsible.
Let's apply that philosophy to private busines.
1. Homeowner has a plumbing problem.
2. Plumber quotes price to fix it.
3. Plumber asks if homeowner would like to pay more money to ensure plumber does his job correctly.
4. Homeowner says no.
5. Plumber breaks pipes flooding the house.
6. Plumber tells homeowner he did his best but tough luck. He can jump in the (newly formed) lake since he didn't buy insurance.
USPS should either contract with a private insurance company or self insure. Anything over $20 in value should have to be described and declared. All postage costs associated with this system are included in the cost of delivery. >>
Actually, the USPS is acting responsibly in making insurance optional. It is a fact of life
that a VERY small percentage of items will be lost in the mail. USPS can either enforce
that EVERYBODY pay more in postage to INSURE everything, or it can leave the decision
up to the customers. I don't want the government dictating my decisions any more than
necessary. Apparently, a lot of wimpy eBay buyers can't perform cost/benefit analysis
and need to be told that they WILL purchase insurance (or implicitly require the seller to
do same).
eBay's idiotic stance of giving all preference to BUYERS is reflected in their stock price.
They have such a wonderful monopoly but lack the brains to realize that MERCHANDISE is key to the whole shebang.
Why fight city hall? Just include all the shipping and insurance charges necessary to guarantee that you did everything under the sun to get the stuff to the buyer and forget it.
Sell good stuff, ship promptly, and CHARGE whatever is necessary.
<< <i>Also, PayPal will instruct - upon request of the seller - that the buyer cooperate in the process. >>
My experience has been that although PayPal may instruct a buyer to cooperate, they will not require that a buyer do so. I have had buyers who refused to cooperate in filing a claim (actually, they refused reply to my emails or contact me in any way) and PayPal still took money from me to give back to them.
<< <i>Why fight city hall? >>
Because if you don't fight "city hall", then you reinforce their absolute power over YOU.
Nation of Sheep, indeed. Sad.
<< <i> USPS can either enforce that EVERYBODY pay more in postage to INSURE everything, or it can leave the decision
up to the customers. >>
That's exactly what needs to happen. It's no different than when stores factor in the cost of theft when pricing merchandise. The stores that have lax theft policies have higher prices and they ether fix the problem or go out of business. If the USPS had to factor in the cost of incompetent employees in their overall prices instead of picking off the customers one at a time, they'd either have start holding their employees accountable for their job performance, or raise their prices to the point of going out of business. In steps UPS, Fed Ex etc. to fill the void.
By the way, you already share the cost of USPS decisions such as rural delivery, media mail, bulk permits, and overnight mail (so they can stay competative with Fed Ex), through inflated first class postage rates. Why should I pay more for mailing a birthday present than I need to, just so joe sixpack can get his playboy delivered cheaper?
Also, under the current system, if I do pay for insurance and they lose my package, I want the cost of the postage refunded (not just the cost of the insured item) since they didn't deliver what I paid them to deliver.
<< <i>And yes, I would neg 'em if they (the seller) claimed that since I did not "opt" for insurance they in turn would not make me whole. Totally
justifiable in my book. >>
You could use some instruction in contract law.
<< <i>Also, under the current system, if I do pay for insurance and they lose my package, I want the cost of the postage refunded (not just the cost of the insured item) since they didn't deliver what I paid them to deliver. >>
With USPS insurance, the postage charge (excluding the cost of insurance) is refunded if the item is lost.
<< <i>
<< <i>And yes, I would neg 'em if they (the seller) claimed that since I did not "opt" for insurance they in turn would not make me whole. Totally
justifiable in my book. >>
You could use some instruction in contract law. >>
You could use some instruction on using eBay and Paypal. Contract law need not apply.
<< <i>
<< <i>Also, under the current system, if I do pay for insurance and they lose my package, I want the cost of the postage refunded (not just the cost of the insured item) since they didn't deliver what I paid them to deliver. >>
With USPS insurance, the postage charge (excluding the cost of insurance) is refunded if the item is lost. >>
I've had maybe 3-4 insurance claims and was never able to get the postage cost refunded. Although, it wouldn't surprise me if it possible, given the lack of post office employee knowledge of their own policies. I once had to summon a supervisor because a clerk wouldn't insure a coin because it was "money" and they don't insure money. The supervisor had to instruct her it was merchandise. Small mistakes like this wouldn't be a problem if you also didn't have to put up with the typical postal employee attitude that goes along with it.
About 3 years ago, I won a decent Buffalo 5c to fill a Dansco hole.
It was listed by a forum member. The hammer was $6.45. I dunno, postage mighta been $3.00. Yeah, I wanted to fill that hole...
I did not opt for the optional insurance. I did not receive the coin.
After about a month, I sent an e-mail saying I guess it's lost for good, and?? Well, his response was "I have been selling coins for years, and you are the first person to complain that a coin did not arrive...." And, yeah again... That was all he said to me. It was not worth any grief to do more. I did not leave FB...Nor did I receive any for paying within 10 seconds of winning it! Should I have paid the extra $1 + for insurance, anyway? Two things... I think he did not send me the coin, period, due to my low win... Or, if he had, he did not feel my good will was worth $10.00.... And so it goes...
I apologize for the rant. Been wanting to find the right time to say something, for ages...
<< <i>
About 3 years ago, I won a decent Buffalo 5c to fill a Dansco hole.
It was listed by a forum member. The hammer was $6.45. I dunno, postage mighta been $3.00. Yeah, I wanted to fill that hole...
I did not opt for the optional insurance. I did not receive the coin.
After about a month, I sent an e-mail saying I guess it's lost for good, and?? Well, his response was "I have been selling coins for years, and you are the first person to complain that a coin did not arrive...." And, yeah again... That was all he said to me. It was not worth any grief to do more. I did not leave FB...Nor did I receive any for paying within 10 seconds of winning it! Should I have paid the extra $1 + for insurance, anyway? Two things... I think he did not send me the coin, period, due to my low win... Or, if he had, he did not feel my good will was worth $10.00.... And so it goes...
I apologize for the rant. Been wanting to find the right time to say something, for ages... >>
You needed to ask the seller for proof of mailing. If he can't provide it, you have
a legitimate complaint. If he does, you do not. Very simple.
I agree with everything you said except the above, either party can file.
I know because I have sent a signed form to a 'buyer' that claimed a delivered item never arrived.
Since I had a delivery confirmation I had him do the legwork.
According to the USPS either party can file.
Steve