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Just got a good laugh off a Ebay buyer, filed a dispute on a coin for Not As Described - NGC grade

seateddimeseateddime Posts: 6,180 ✭✭✭
in U.S. Coin Forum
I actually was going to just refund this guy his money even as I never offered a refund in the sale.

The coin was a best offer which I accepted. The coin is an AU NGC dime, the buyer then goes off and files a dispute and claims the coin is not as described and took too log to arrive.

Basically I see this guy messing up my 100% feedback already. Should I demand he leave me feedback before I issue a refund to be sure he does not neg me even after I issue a refund?
I seldom check PM's but do check emails often jason@seated.org

Buying top quality Seated Dimes in Gem BU and Proof.

Buying great coins - monster eye appeal only.

Comments

  • NH484000NH484000 Posts: 591 ✭
    Out the buyer! image
    Looking to buy Morgans in ACG, INS, IGA, Old PCI photo, and Hannes Tulving holders.
  • UtahCoinUtahCoin Posts: 5,366 ✭✭✭✭✭
    Link?
    I used to be somebody, now I'm just a coin collector.
    Recipient of the coveted "You Suck" award, April 2009 for cherrypicking a 1833 CBHD LM-5, and April 2022 for a 1835 LM-12, and again in Aug 2012 for picking off a 1952 FS-902.
  • PlacidPlacid Posts: 11,299 ✭✭✭
    Feedback extortion

    I do sympathize with your situation however the buyer might report you and eBay might decide to punish you.
  • Dog97Dog97 Posts: 7,874 ✭✭✭
    Just give the crybaby his $$$ back and quit worrying about your feedback!
    Change that we can believe in is that change which is 90% silver.
  • BroadstruckBroadstruck Posts: 30,497 ✭✭✭✭✭
    Better just to bite your cheek and play fair on your end... it's ONLY EBay! imageimage
    To Err Is Human.... To Collect Err's Is Just Too Much Darn Tootin Fun!
  • DoUPlayOnePocketDoUPlayOnePocket Posts: 330
    Look, eBay has done their absolute best to screw things up for the sellers, so forget about the (now worthless) feedback, give the guy a refund and block him for good.

    Chris
  • derrybderryb Posts: 37,672 ✭✭✭✭✭
    Link to the auction. I'd like to know his user name. image

    No Way Out: Stimulus and Money Printing Are the Only Path Left

  • ProofRainbowRooseveltProofRainbowRoosevelt Posts: 863 ✭
    Regardless if you have a return policy, accepting returns will more than likely be manditory very soon. As bad as it sounds, I would let him return the coin, and satisfy him as much as you can, within reasonable means, to avoid a neg.

    edit: let him return
  • abitofthisabitofthatabitofthisabitofthat Posts: 2,142 ✭✭✭
    Just refund the money. Just because you block a bidder does not mean he can't bid on your items. It means that he can't bid on your items with that ebay ID. Many people have multiples (sock puppets, etc.). If you leave a bad taste in his mouth he may retaliate with other IDs. It is just a cost (one of many) or doing business on the 'bay. Move on and forget it.


    merse

  • BECOKABECOKA Posts: 16,961 ✭✭✭
    Little confused,

    Did he file a dispute or did he ask you for a refund?
  • CasmanCasman Posts: 3,935 ✭✭
    I'm not finding a link in completed's??, How LOG did you take to ship it? image
  • 19Lyds19Lyds Posts: 26,492 ✭✭✭✭
    Well, you can't demand that he leave feedback before a refund so your best bet is to respond to the "Not As Described" dispute.

    Have him return the coin, issue the refund and then move on. Whether or not you block him is totally up to you.

    As a side note, Filing a "Not As Described" on an NGC Graded coin is pretty petty IMO as if he doesn't like the grade of the coin he should really take it up with NGC.
    I decided to change calling the bathroom the John and renamed it the Jim. I feel so much better saying I went to the Jim this morning.



    The name is LEE!
  • seateddimeseateddime Posts: 6,180 ✭✭✭
    well I just gave him his money back. Life is too short.

    I just wanted to see if others see a paypal dispute for not as described on a circulated NGC graded coin seemed a bit odd. Under the new feedback rules this yet another example on just how much ebay has hurt sellers. Maybe that is why I struggle to find anything there to buy. I suspect quality coins are going else where. I just sent 50 coins to Heritage. They will do the work and I will get a check . Maybe less money or maybe more but not these headaches. Down from 120 listing 2 months ago to under 20 now.

    I don't think I have had 2 coins returned in many years but an 1861 dime in an NGC AU ?

    You never want anyone to be unhappy but I don't really think I would want to sell to him again.

    I seldom check PM's but do check emails often jason@seated.org

    Buying top quality Seated Dimes in Gem BU and Proof.

    Buying great coins - monster eye appeal only.
  • mozinmozin Posts: 8,755 ✭✭✭
    NGC has messed up on grading many coins. I see no problem with an unhappy customer wanting to return an NGC graded coin.
    I collect Capped Bust series by variety in PCGS AU/MS grades.
  • seateddimeseateddime Posts: 6,180 ✭✭✭


    << <i>NGC has messed up on grading many coins. I see no problem with an unhappy customer wanting to return an NGC graded coin. >>



    On the basis it was not a described and there was no return stated in the auction?
    I seldom check PM's but do check emails often jason@seated.org

    Buying top quality Seated Dimes in Gem BU and Proof.

    Buying great coins - monster eye appeal only.
  • BochimanBochiman Posts: 25,556 ✭✭✭✭✭
    1) A return policy SHOULD ALWAYS, imho, be stated in an ebay auction. Whether you have a return policy, or not, state it.
    2) What is the auction link? I have seen other auctions where slabbed coins haven't had great pictures or the descriptions are not accurate (according to some folks on here over the years who have bought and posted about them). Toning, spotting, etc can all affect how a coin is described and how it is actually taken by someone else.
    3) Unless someone is "selling it all and stopping", or selling bullion or unopened mint product, I think that a return policy should exist. That's just me though.

    I've been told I tolerate fools poorly...that may explain things if I have a problem with you. Current ebay items - Nothing at the moment

  • grote15grote15 Posts: 29,839 ✭✭✭✭✭
    At this point, a return policy is mandatory on ebay. Even if you state "no returns" in your listing, all a buyer has to do is file a Paypal claim and they will force you to accept said return.


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.
  • YaHaYaHa Posts: 4,220 ✭
    I would give him a refund. Then two weeks later send him a sack of dog dung in a plastic bag with a birthday candle. Wrapped it up real nice and put on the return label from Joe the Plumber from Iowa.

    Man o Man these scumbags.
  • roadrunnerroadrunner Posts: 28,313 ✭✭✭✭✭
    Maybe the seller had no real complaint in your opinion. But I had a similar experience as a buyer on an NGC MS65RD early date Lincoln cent that looked fabulous in the photo. It was an older holdered coin that the selling dealer said was basically problem free. I put in a strong bid and won it in spirited bidding. I paid a 30% premium to bid.

    What went unstated was that the photo had a blind spot on the reverse hiding one quadrant of the coin. What's the worst that could happen? I miss a tiny tick or two? The obv was blazing with no signs of spots. The reverse looked pretty much the same for the so-so photo. Well, lurking in that hidden area was the biggest old darn fingerprint you ever saw. It ruined the coin for me and made it very average to low end. I requested a refund and the guy thought I was nuts.....that I had the nerve to think I knew more than NGC (on this one I did!). He basically said "what finger print?" Knowing he was not going to do a thing for me, I negged him. Took the retaliatory neg as well where he claimed I was an "extortionist." Took a $150 loss on the coin and moved on.

    Sometimes the buyers do have a legit gripe even on slabbed stuff. Ebay wore me down. I haven't bid or played in 6 months. Probably through for good on this cycle.

    roadrunner

    Barbarous Relic No More, LSCC -GoldSeek--shadow stats--SafeHaven--321gold
  • grote15grote15 Posts: 29,839 ✭✭✭✭✭
    Maybe the seller had no real complaint in your opinion. But I had a similar experience as a buyer on an NGC MS65RD early date Lincoln cent that looked fabulous in the photo. It was an older holdered coin that the selling dealer said was basically problem free. I put in a strong bid and won it in spirited bidding. I paid a 30% premium to bid.

    What went unstated was that the photo had a blind spot on the reverse hiding one quadrant of the coin. What's the worst that could happen? I miss a tiny tick or two? The obv was blazing with no signs of spots. The reverse looked pretty much the same for the so-so photo. Well, lurking in that hidden area was the biggest old darn fingerprint you ever saw. It ruined the coin for me and made it very average to low end. I requested a refund and the guy thought I was nuts.....that I had the nerve to think I knew more than NGC (on this one I did!). He basically said "what finger print?" Knowing he was not going to do a thing for me, I negged him. Took the retaliatory neg as well where he claimed I was an "extortionist." Took a $150 loss on the coin and moved on.

    Sometimes the buyers do have a legit gripe even on slabbed stuff. Ebay wore me down. I haven't bid or played in 6 months. Probably through for good on this cycle.

    roadrunner

    You may want to think about jumping back in now, though, as if that same scenario played out you'd be able to laeve him a neg, he wouldn't be able to leave you anything but a positive, and if he didn't accept a return, you could file an paypal chargeback for SNAD and they'd require him to take that return and refund you for the purchase price plus the original cost of shipping, too.


    Collecting 1970s Topps baseball wax, rack and cello packs, as well as PCGS graded Half Cents, Large Cents, Two Cent pieces and Three Cent Silver pieces.

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